Acura MDX Complaints

3,381 consumer complaints on file.

#11075277February 27, 2018
POWER TRAIN
THE CAR JUMPS INTO NEUTRAL AT ANYTIME WHILE DRIVING THE VEHICLE. IF YOU COME TO A STOP OR EVEN TRYING TO ACCELERATE WHILE ATTEMPTING TO MERGE INTO TRAFFIC IT WILL JUST STOP AND THE RPM WILL REV UP. YOU WILL HAVE TO COME TO A COMPLETE STOP AND THEN PLACE IN NEUTRAL AND THEN BACK IN DRIVE AND IT MAY GO OR MAY NOT GO... REALLY JUST DEPENDS ON HOW THE CAR WANTS TO ACT THAT DAY. IT HAPPENS ALL THE TIME, CITY STREET, PARKING LOT, HIGHWAY, WHEN COMING TO A COMPLETE STOP, LOW SPEEDS DURING SCHOOL ZONE OR RESIDENTIAL AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074295February 22, 2018
UNKNOWN OR OTHER
THE SUNROOF EXPLODED WHILE ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073056February 15, 2018
POWER TRAIN
IN DIFFERENT SETTINGS I HAVE EXPERIENCED A LAG OR HESITATION WHEN I PRESS THE ACCELERATOR. THE HESITATION IS SUFFICIENT THAT IT MAKES IT DANGEROUS TO SHIFT LANES AT HIGHWAY SPEEDS AS WELL AS TO TURN LEFT AT A STOP SIGN ON A LOCAL STREET. I HAVE DISENGAGED THE AUTO-IDLE FEATURE TO MINIMIZE THE ISSUE AT STOP SIGNS AND I AM NOW DRIVING IN SPORTS MODE 100% OF THE TIME BECAUSE THIS MINIMIZES THE HESITATION; HOWEVER, IT IS NECESSARY TO "GUN" THE ENGINE TO ENSURE THAT THE HESITATION DOES NOT RESULT IN A MAJOR ACCIDENT. I HAVE DISCUSSED THE ISSUE WITH THE ACURA SERVICE DEPARTMENT EACH TIME I HAVE BROUGHT MY CAR IN FOR AN OIL CHANGE OVER THE PAST 1.5 YEARS, AND THEY DENY THAT THERE IS AN ISSUE WITH THE POWER TRAIN. I DO NOT ALLOW OTHER MEMBERS OF MY FAMILY TO DRIVE MY MDX AS I FEAR THEIR INEXPERIENCE WITH THE TRANSMISSION PROBLEM WILL RESULT IN A MAJOR CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072815February 14, 2018
AIR BAGS
I WAS IN A SERIOUS HEAD ON COLISION AND THE AIRBAGS IN THE VEHICLE FAILED TO DEPLOY DESPITE MAJOR DAMAGE TO THE FRONT OF THE CAR. I SUSTAINED INJURY REQUIRING HOSPITALIZATION IN COLLISION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11072860February 14, 2018
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY THE "TRANSMISSION SYSTEM PROBLEM" ILLUMINATED ON THE DASH BOARD. THE "D" LIGHT ALSO BEGAN FLASHING. IN ADDITION ANOTHER WARNING LIGHT CAME ON THAT SAID "BLIND SPOT WARNING MALFUNCTION". THE CAR SLOWED DOWN. IT WOULD NOT GO FASTER THAN 15-20 MPH ON THE HIGHWAY WHILE THE RPM'S SURGED TO OVER 4,000 RPM. THE CAR HAD TO BE TOWED TO THE DEALERSHIP YESTERDAY. AS OF TODAY THEY STILL HAVE NOT BEEN ABLE TO IDENTIFY WHY THIS HAPPENED. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE THAT PUT MYSELF AND OTHER DRIVERS AT RISK. ANY TIME A CAR DOES THIS WITHOUT EXPLANATION ON THE HIGHWAY WARRANTS AN INVESTIGATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072322February 12, 2018
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072424February 12, 2018
POWER TRAIN
THE CAR RPMS DO NOT KEEP UP WITH THE SPEED. WHEN DECELERATING IN TRAFFIC RPMS REMAIN HIGH AND THE CAR SURGES FORWARD. GOING DOWN HILLS WHEN TAKING FOOT OFF THE BRAKE THE CAR SURGES FORWARD. WHEN SITTING AT A STOP SIGN AND STARTING AGAIN THE CAR WOULD SURGE FORWARD. THE ENGINE IS VERY ERRATIC AND THE SOFTWARE UPDATES DO NOT REMEDY THE SITUATION. VERY SCARY DRIVING THE CAR. COLD WEATHER MAKES THE SYMPTOMS WORSE. NEED TO WARM UP THE CAR A MINIMUM OF FIVE MINUTES. IT IS VERY SLUGGISH IN THE COLD AND THE SURGING IS MORE PROMINENT. NOT GOOD IF YOU LIVE IN COLD CLIMATES. I NEED TO DRIVE THROUGH A RESIDENTIAL AREA OF A CITY WITH CHILDREN CROSSING THE STREET. I AM AFRAID IF THE CAR SURGES WHEN I BREAK THERE MAY BE AN ACCIDENT WITH A PEDESTRIAN OR I MAY REAR END THE CAR IN FRONT OF ME. I HAVE ANOTHER APPOINTMENT WITH THE DEALER TO ADDRESS THE PROBLEM. LOOKING TO TRADE IN THE VEHICLE WITH A DIFFERENT TRANSMISSION. THIS VEHICLE SHOULD NEVER BE RESOLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072015February 9, 2018
ELECTRICAL SYSTEM
SUNROOF SPONTANEOUSLY SHATTERED, WHILE DRIVING ABOUT 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071684February 8, 2018
UNKNOWN OR OTHER
TAKATA RECALL - THE ACURA RECALL WEBSITE SAYS THERE IS A TAKATA RECALL, HOWEVER, YOUR DATABASE SAYS THERE ARE NOT RECALLS FOR MY VEHICLE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066751February 3, 2018
ELECTRICAL SYSTEM
BLUETOOTH HANDFREE LINK (HFL) IN MY 2009 ACURA MDX WAS DRAINING MY BATTERY. I HAD TO CALL TOWING SERVICE A FEW TIMES TO START THE VEHICLE. WHEN I OPENED THE COMPARTMENT WHERE HANDS FREE LINK DEVICE IS LOCATED, I NOTICED THAT THE DEVICE WAS EXTREMELY HOT (FIRE HAZARD). FINALLY, IT GAVE UP AFTER A WHILE. THIS HAPPENED AFTER MY EXTENDED WARRANTY EXPIRED AT 100K MILES. MY STATE (STATE OF ILLINOIS) REQUIRES USING A HANDS FREE LINK WHILE DRIVING, SO, I FEEL ACURA SHOULD RECALL THE HFL UNIT AND REPLACE THIS FREE OF CHARGE TO COMPLY WITH THE STATE LAW. WILL APPRECIATE IF NHTSA LOOKS INTO THIS CASE AND REQUIRES ACURA/HONDA TO ISSUE AN IMMEDIATE RECALL. THIS IS A VERY COMMON ISSUE IN MANY ACURAS BASED ON MY GOOGLE SEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065545January 28, 2018
UNKNOWN OR OTHER
OCCASSIONALLY, THE YELLOW BRAKE ALERT GOES OFF WHEN DRIVING AROUND A RIGHT HAND BEND WITH A CAR COMING THE OTHER WAY. THERE WAS ABSOLUTELY NO CHANCE OF A COLLISION WHERE BRAKING WAS NECESSARY. ALSO, I HAVE HAD ONCE INSTANCE WHERE THE CAR APPLIED THE BRAKES AND BROUGHT THE CAR TO A COMPLETE STOP WHEN IT WAS UNNECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065356January 26, 2018
AIR BAGS
NEEDED TO CHANGE THE AIRBAGS FOR RECAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064367January 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ALL WARNING AND HAZARD LIGHTS COM ON HAS HAPPENED 3 TIMES NOW IN DEALER SHOP FOR OVER A MONTH I DO NOT FELL SAFE IN CAR THE DEALER CAN NOT TELL ME WEATHER SAFE OR NOT AND DOES NOT SEEM TO BE ABLE TO FIX PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063792January 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SEATS
EXCESSIVE OIL USE. 2 QUARTS EVERY 1500 MILES. VSA CHECK TRAILER ASSIST CHECK ENGINE LIGHT STAYS ON OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063539January 18, 2018
UNKNOWN OR OTHER
SUNROFF SHATTERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062678January 14, 2018
VISIBILITY/WIPER
SUNROOF EXPLOSION - SATURDAY 1/13/18 EVENING 7:30 PM DRIVING ON OPEN HIGHWAY (HARDY TOLL ROAD IN NORTH OF HOUSTON) TO AIRPORT TO PICK UP MY FAMILY. CLEAR SKIES, ~50F. WHILE DRIVING AT 68MPH HEARD A LOUD/DEAFENING 'POP'. NO OTHER CARS NEARBY, NO OVERPASSES NEARBY. THE GLASS EXPLOSION OF THE SUNROOF WAS SPONTANEOUS AND BLEW UP AND THEN FELL. TAKE A LOOK AT PHOTO TO SHOW CREST NEAR CENTER OF GLASS, ALSO THE EDGES OF THE GLASS NEAR BODY ARE NOW LOWER THAN BODY. SHOWING UPWARD MOTION TO GLASS. SUNSCREEN WAS CLOSED AND CAUGHT MOST OF GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062332January 12, 2018
UNKNOWN OR OTHER
I DRIVE A 2015 ACURA MDX, WHICH I BOUGHT BRAND NEW. IT IS IN EXCELLENT CONDITION WITH LIMITED MILEAGE. TWO DAYS AGO WHILE I WAS DRIVING RIGHT BEFORE I REACHED MY HOUSE, SUDDENLY THERE WAS A LOUD EXPLOSION FROM MY LEFT SIDE. I STOPPED THE CAR AND FOUND THE LEFT SIDE MIRROR CASE COMPLETELY CRACKED WITH HOLES AND PIECES, HANGING BY THE WIRES THAT CONNECT IT TO THE REST OF THE UNIT. THIS IS A SMALL NEIGHBORHOOD SITUATED AT A CUL DE SAC. THERE WERE NO TRAFFIC, DEER, BIKERS, OR BIRDS AT THE TIME. I COULD NOT FIND ANY FALLING OBJECTS EXCEPT THE BROKEN PIECES FROM THE MIRROR CASE AND SOME LANDED 20 FEET AWAY. I AM SURE IT WAS NOT SHOT BY ANY GUN. IF I HAD NOT BEEN IN THE CAR WITH THE WINDOW CLOSED, I COULD HAVE EXPERIENCED SERIOUS INJURIES. IF SOMEONE HAPPENED TO BE NEAR THE MIRROR, THE PERSON'S FACE COULD HAVE BEEN BLOWN OFF. THE NEXT DAY I CALLED THE ACURA CLIENT RELATIONS AND I WAS TOLD THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. HOWEVER, I CHECKED ONLINE AND FOUND A LIST OF ACURA CONSUMERS HAVE COMPLAINED ABOUT SIMILAR ISSUES SINCE 2006 AND ACURA HAD NEVER ADDRESSED THIS SAFETY ISSUE AND CONTINUES TO DISMISS OR DENY THE ISSUE (LINK: HTTP://WWW.MDXERS.ORG/FORUMS/14-PROBLEMS/25607-REAR-VIEW-MIRROR-LEAK-EXPLOSION-3.HTML). I AM NOW WORRIED ABOUT THE OTHER MIRROR MIGHT EXPLODE ONE DAY AND CAUSE SERIOUS SAFETY COMPLICATIONS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11062347January 12, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING APPROXIMATELY 10 MPH AND COMING TO A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO ISLAND ACURA (3350 SUNRISE HWY, WANTAGH, NY 11793, (855) 435-5850) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE TO REPLACE THE THROTTLE BODY, BUT WAS INFORMED THAT IT MAY NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062225January 11, 2018
UNKNOWN OR OTHER
PROBLEM: ON JANUARY 06 2018 MILEAGE (49,930) WHILE DRIVING 60-68 MPH FOR APPROXIMATELY 20MINUTES BETWEEN INDIANAPOLIS AND MARTINSVILLE IN, I ATTEMPTED TO ACCELERATE, MOVE TO THE LEFT LAND AND PASS. I PRESSED THE ACCELERATOR AND THAT WHEN THE PROBLEM OCCURRED: 1)THE CAR WOULDN'T ACCELERATE, 2)THE 'D' LIGHT BEGIN FLASHING 3)WOULD NOT SHIFT, EVEN USING PADDLES 4)TRANSMISSION 'MALFUNCTION' LIGHT 5)TACHOMETER WAS AT APPROXIMATELY 4500 RPM @50 MPH 6)EMISSIONS LIGHT STARTED FLASHING 7)YELLOW ENGINE ICON WAS ON, 8)BLIND SPOT NOT WORKING INDICATOR WAS ON. I MADE IT TO A PARKING LOT, TURNED THE CAR OFF, WENT INTO A STORE FOR LESS THAN 10 MINUTES, AND RESTARTED THE CAR. ITEMS 1-5 AND 8 WERE NO LONGER FLASHING, AND THE CAR DROVE AND SHIFTED NORMALLY. I ARRIVED AT MY DESTINATION, TURNED THE CAR OFF FOR 5-7 HOURS, STARED IT, AND ITEMS 6 AND 7 ABOVE NO LONGER APPEARED ON THE DASHBOARD. THIS WAS THE 3RD TIME THE CAR HAD 'MIS-SHIFTED' UNDER THOSE SAME DRIVING CONDITIONS (60-68 MPH FOR APPROXIMATELY 20MINUTES, BUT THE FIRST TIME I'D GOTTEN AND FLASHING TRANSMISSION INDICATOR AND THE REST AS STATED IN ITEMS #1-8 ABOVE. I AM VERY CONCERNED ABOUT THESE TRANSMISSION/SOFTWARE PROBLEMS. WHEN IT OCCURS IT TRULY DOES CREATE A SAFETY ISSUE AS THE CAR NO LONGER ACCELERATES AND ONLY FORWARD MOMENTUM IS MOVING THE CAR FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061527January 9, 2018
POWER TRAIN
RPM'S FLUCTUATE ON THE TACHOMETER WHILE ACCELERATING. THEY JUMP UP AND DOWN AND YOU CAN FEEL THE VEHICLE HESITATE. BASED ON WHAT I AM READING, THIS APPEARS TO BE A WELL KNOWN ISSUE WITH PROGRAMMING AND WITH THE TORQUE CONVERTER THAT CAN RESULT IN TRANSMISSION DAMAGE. EVEN IF THE TORQUE CONVERTER IS REPLACED, WHICH IS AN EXPENSIVE REPAIR, THIS APPEARS TO BE A RE-OCCURRING ISSUE. OUR 2012 MDX HAS 79,365 MILES ON IT WHICH IS JUST OUTSIDE THE POWER TRAIN WARRANTY AND WELL BEFORE A TRANSMISSION SHOULD BE GOING ON AN ACURA VEHICLE. THIS STARTED HAPPENING A COUPLE MONTHS AGO AND NOW IS A DAILY OCCURRENCE. BEING THIS HAPPENS AT ANY SPEEDS AND WHILE MOVING AND IS DIRECTLY TIED TO THE COMPUTER, THIS COULD LEAD TO FAILURE ON A BUSY ROAD AND A POTENTIALLY DANGEROUS SITUATION. BEING A COMMON ISSUE THAT IS WELL DOCUMENTED, I FEEL THIS SHOULD BE COVERED BY WARRANTY AND FIXED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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