2021 Ford F-150 Steering Gear Recall 21V407000
Ford has issued a critical "DO NOT DRIVE" recall (NHTSA ID 21V407000, Ford 21S28) for certain 2021 F-150 vehicles due to internal steering gear damage. This defect can cause difficulty steering or the inability to rotate the steering wheel, significantly increasing the risk of a crash.
Important Warnings
Ford has issued a critical safety advisory for owners of affected vehicles:
- "Owners are advised to not drive their vehicles until the repair is complete." This is a serious warning to prevent potential accidents due to steering failure.
Why This Matters
This 2021 Ford F-150 recall addresses a significant safety concern. Internal damage to the steering gear can cause drivers to experience difficulty steering or even the complete inability to rotate the steering wheel while driving. Such a condition directly leads to a "loss of steering control," which dramatically "can increase the risk of a crash."
What's Being Recalled
This recall, identified by NHTSA ID 21V407000 and Ford's internal number 21S28, affects certain 2021 Ford F-150 vehicles. The specific component under scrutiny is the "STEERING:GEAR BOX (OTHER THAN RACK AND PINION)". The steering gear may have internal damage, compromising the vehicle's steering capability.
How to Check if Your Vehicle is Affected
Ford Motor Company mailed owner notification letters on June 4, 2021. If you own a 2021 Ford F-150 and did not receive a letter, or if you have concerns, you can contact Ford customer service directly at 1-866-436-7332. You can also check the recall status of your vehicle by visiting www.nhtsa.gov and entering your Vehicle Identification Number (VIN).
Manufacturer's Remedy
For vehicles affected by this 2021 Ford F-150 recall, Ford has outlined a clear remedy. Dealers will remove and replace the faulty steering gear. This repair will be performed "free of charge" to the owner. To ensure safety, "Vehicles will be towed in for service" to prevent owners from driving potentially compromised vehicles.
Owner Action
If you own a 2021 Ford F-150, it is crucial to heed the "DO NOT DRIVE" advisory. Check if your vehicle is part of this 2021 Ford F-150 recall by reviewing the notification letter or contacting Ford customer service. Arrange for your vehicle to be towed to a Ford dealership for the necessary steering gear replacement. This repair will be completed at no cost to you.
Source: NHTSA ID 21V407000
Frequently Asked Questions
- What is the primary issue with the 2021 Ford F-150 steering gear recall?
- The primary issue is internal damage to the steering gear, which can lead to difficulty steering or the inability to rotate the steering wheel, significantly increasing the risk of a crash.
- What should I do if my 2021 Ford F-150 is affected by this recall?
- You should not drive your vehicle. Contact Ford customer service at 1-866-436-7332 to arrange for your vehicle to be towed to a dealership for the steering gear replacement, which will be performed free of charge.
- What is the recall number for the 2021 Ford F-150 steering issue?
- The NHTSA recall identification number is 21V407000, and Ford's internal recall number for this issue is 21S28.
- Will I have to pay for the repair related to the steering gear recall?
- No, the manufacturer's remedy states that dealers will remove and replace the steering gear "free of charge" to the owner.
What Ford F-150 owners report
Counted from the records in our database across 46 model years.
- 39,812
- Owner complaints
- 226
- Recalls
- 2,759
- Service bulletins
- 1,679
- Crashes reported
- 2,104
- Fires reported
- 1,496
- Injuries reported
The 2021 model year
1,308 complaints, the 13th most of 46 model years on file. Owners reported 18 crashes, 7 fires and 13 injuries for this year, which also has 29 recalls on file.
Steering, the system this article covers, accounts for 2,340 of 39,812 complaints (6%), including 49 for 2021.
Complaints by model year
| 1997 | 2,758 | |
|---|---|---|
| 2004 | 2,029 | |
| 2011 | 2,194 | |
| 2012 | 1,784 | |
| 2013 | 2,994 | |
| 2014 | 1,539 | |
| 2015 | 1,746 | |
| 2016 | 2,093 | |
| 2018 | 2,327 | |
| 2021 | 1,308 |
Most-reported systems
- Power Train — 9,483
- Engine — 4,618
- Electrical System — 4,362
- Service Brakes — 3,838
- Vehicle Speed Control — 2,924
Latest recalls for the 2021 model year
- 26V489000 — Back Over Prevention (Jul 2026)
- 26V402000 — Power Train (Jun 2026)
- 26V104000 — Electrical System (Feb 2026)
Recent owner reports about steering
All warnings, lane keeping assist, steering assist. Dealer confirms steering rack is failing. Truck has 50,000 miles. Completely lost steering while driving my children to school. Codes U3000 and U3000-96 internal failure.
Read owner complaints →I am getting a Steering Assist Fault message on my dash as well as code C1B00:49-2F. I took my vehicle to the Ford dealership and the deemed I have a faulty steering rack.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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