2015-2018 Ford F-150 Ball Joint Recall 21E027000
Tenneco Automotive (DRiV) has issued a recall (NHTSA ID: 21E027000) for certain MOOG K500359 ball joints installed on 2015-2018 Ford F-150 trucks. The ball joints may have a misaligned dust boot and could be missing an alignment hole or warning tag, potentially leading to improper installation and…
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- Ford F-150
- 2015–2017
Why This Matters
The integrity of your vehicle's suspension components is critical for safe operation. An incorrectly installed ball joint, as identified in this Ford F-150 recall, can lead to a severe safety hazard. If the ball joint stud breaks, it can compromise the front wheel control, significantly increasing the risk of a crash.
What's Being Recalled
This recall, identified by NHTSA ID 21E027000, involves specific MOOG K500359 ball joints manufactured by Tenneco Automotive (DRiV). These ball joints are intended for aftermarket installation on 2015-2018 Ford F-150 trucks. The defect lies in the ball joint potentially having a misaligned dust boot and possibly missing an alignment hole and installation warning tag. These omissions can lead to improper alignment during installation.
How to Check if Your Vehicle is Affected
Owners of 2015-2018 Ford F-150 trucks who have had aftermarket MOOG K500359 ball joints installed should be aware of this Ford F-150 recall. DRiV began notifying owners by mail on May 5, 2021. If you believe your vehicle may be affected and you have not received a notification, you can contact Tenneco Automotive customer service directly.
Manufacturer's Remedy
DRiV will ensure that affected owners are notified about this safety issue. Dealers will inspect the installed ball joints, and if necessary, replace them free of charge. This remedy addresses the potential defect to prevent the risk of a ball joint stud breaking.
Owner Action
If you own a 2015-2018 Ford F-150 and have had MOOG K500359 ball joints installed, it is important to ensure your vehicle is inspected. You can contact Tenneco Automotive customer service at 1-877-489-6659 for more information or to confirm if your vehicle is covered by this Ford F-150 recall. You may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.
Source: NHTSA ID: 21E027000
Frequently Asked Questions
- What is the issue with the MOOG K500359 ball joints in Ford F-150 trucks?
- The MOOG K500359 ball joints, intended for 2015-2018 Ford F-150 trucks, may have a misaligned dust boot and could be missing an alignment hole or warning tag. This can lead to improper installation, increasing the risk of the ball joint stud breaking.
- Which Ford F-150 models are affected by recall 21E027000?
- This recall (NHTSA ID 21E027000) affects 2015, 2016, 2017, and 2018 Ford F-150 trucks that have had aftermarket MOOG K500359 ball joints installed.
- What is the remedy for the Ford F-150 ball joint recall?
- DRiV will notify owners, and dealers will inspect the affected ball joints. If necessary, the ball joints will be replaced free of charge to resolve the issue of potential misalignment and prevent stud breakage.
- What should I do if I think my Ford F-150 is affected by this recall?
- If you own a 2015-2018 Ford F-150 and suspect you have the affected MOOG K500359 ball joints, you should contact Tenneco Automotive customer service at 1-877-489-6659 or visit the NHTSA website for more information.
What Ford F-150 owners report
Counted from the records in our database across 46 model years.
- 39,812
- Owner complaints
- 226
- Recalls
- 2,759
- Service bulletins
- 1,679
- Crashes reported
- 2,104
- Fires reported
- 1,496
- Injuries reported
The 2018 model year
2,327 complaints, the 3rd most of 46 model years on file. Owners reported 64 crashes, 33 fires and 52 injuries for this year, which also has 19 recalls on file.
Suspension, the system this article covers, accounts for 1,084 of 39,812 complaints (3%), including 23 for 2018.
Complaints by model year
| 1997 | 2,758 | |
|---|---|---|
| 2004 | 2,029 | |
| 2011 | 2,194 | |
| 2012 | 1,784 | |
| 2013 | 2,994 | |
| 2014 | 1,539 | |
| 2015 | 1,746 | |
| 2016 | 2,093 | |
| 2017 | 1,465 | |
| 2018 | 2,327 |
Most-reported systems
- Power Train — 9,483
- Engine — 4,618
- Electrical System — 4,362
- Service Brakes — 3,838
- Vehicle Speed Control — 2,924
Latest recalls for the 2018 model year
- 26V373000 — Exterior Lighting (Jun 2026)
- 26V375000 — Power Train (Jun 2026)
- 25V236000 — Service Brakes, Hydraulic (Apr 2025)
Recent owner reports about suspension
Driver side front coil spring cracked/collapsed NOTE: THIS IS A COMMON PROBLEM WITH THE 2017-2018 FORD F-150
Read owner complaints →The contact owns a 2018 Ford F-150. The contact stated that the rear suspension spring was cracked. While looking underneath the vehicle, the contact noticed a hairline crack on the weld. There was a vibration in the vehicle while driving.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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