2020-2023 Audi e-tron / A8 Charging Cable Overheat Recall

Important Warnings for Owners

Audi has issued a critical advisory for owners of affected vehicles. Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. This is a safety measure to prevent potential overheating and fire.

Why This Matters: Fire Risk from Overheating Charging Cables

Volkswagen Group of America, Inc. (Audi) has identified a safety concern with the compact charging system in certain vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be unable to handle the electrical current required. This can cause the power outlet or the charging cable itself to overheat. An overheated outlet or charging cable significantly increases the risk of a fire, posing a serious safety hazard to vehicle occupants and property. This is why the 2023 Audi e-tron recall is so important.

What's Being Recalled

This recall, identified by NHTSA ID 23V842000, affects a range of Audi models. The issue specifically concerns the electrical system, particularly the propulsion system's charging cable/cord and onboard components. The problem arises from the interaction between the compact charging system and certain home power outlets when using the 220V/240V plug at full charge.

The recall includes:

• 2022-2024 RS e-tron GT
• 2022-2024 e-tron GT
• 2022-2024 Q4 e-tron Sportback
• 2022-2024 Q4 e-tron
• 2020-2021 Audi A8
• 2019-2024 e-tron Quattro
• 2020-2024 e-tron Sportback Quattro
• 2020-2024 Q5
• 2021-2022 A7 vehicles

Manufacturer's Remedy

To address this safety concern, Audi will provide a new 220V/240V compact/portable charging cable. This updated cable will include an incorporated temperature sensor designed to prevent overheating. This replacement will be performed free of charge for all affected owners.

Owner notification letters were mailed on March 28, 2024. Owners can contact Audi customer service directly at 1-800-253-2834 for more information. The Audi recall numbers for this campaign are 93U6 and 93U8.

How to Check if Your Vehicle is Affected

If you own one of the Audi models listed, especially a 2023 Audi e-tron, you should check if your vehicle is included in this recall. You can contact Audi customer service at 1-800-253-2834 and reference recall numbers 93U6 or 93U8. You can also visit the NHTSA website at www.nhtsa.gov and enter your Vehicle Identification Number (VIN) to confirm if your vehicle is part of recall 23V842000.

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Source: NHTSA Recall ID: 23V842000