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2012-2013 Audi A6 Fuel Hose Recall 16V646000

Volkswagen Group of America is recalling certain 2012-2013 Audi A6 and A7 vehicles due to a fuel hose in the engine compartment that may degrade and leak fuel. This increases the risk of fire. Owners will have the fuel pump and hose replaced free of charge under recall 16V646000 (24BZ).

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2012 Audi A6
2012 Audi A6 — 2012 Audi A6 recall
Editorial illustration generated for this article.
16V64600024BZAudi A6 fuel hose leakAudi A7 fuel hose leak2012 Audi A6 recall2013 Audi A6 fuel system recallAudi fuel leak fire riskFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSAudi A6 fuel pump replacementAudi A7 fuel pump replacement
Audi A6
2013

Why This Matters: Fire Risk from Fuel Leaks

Volkswagen Group of America, Inc. has issued a safety recall, 16V646000, for certain Audi A6 and A7 vehicles. The primary concern is a fuel hose located in the engine compartment that may degrade over time. If this hose leaks fuel, and an ignition source is present, there is an increased risk of a fire.

What's Being Recalled

This recall, identified by Volkswagen's internal number 24BZ, affects certain 2012-2013 Audi A6 and Audi A7 vehicles. The specific component at fault is the fuel hose within the engine compartment. This hose is prone to degradation, which can lead to a fuel leak.

Manufacturer's Remedy

Audi will directly notify owners of affected vehicles. Dealers will replace the under-hood fuel pump and the problematic fuel hose, free of charge. This repair addresses the potential for fuel leaks and mitigates the fire risk. The recall campaign began in November 2016.

How to Check if Your Vehicle is Affected

If you own a 2012 or 2013 Audi A6, you should verify if your vehicle is part of this 2012 Audi A6 recall. Owners can contact Audi customer service at 1-800-253-2834 for more information. You can also visit www.safercar.gov or call the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) and reference recall number 16V646000.

Important Owner Information

Owners of affected vehicles will receive notification from Audi regarding this safety campaign. It is crucial to have the necessary repairs completed promptly to eliminate the fire hazard. There is no cost to the owner for this repair.


Source: National Highway Traffic Safety Administration (NHTSA) Recall ID: 16V646000

Frequently Asked Questions

What is the specific issue with the 2012-2013 Audi A6 fuel system?
The recall addresses a fuel hose in the engine compartment of certain 2012-2013 Audi A6 and A7 vehicles that may degrade and leak fuel, increasing the risk of a fire.
What is the recall number for this Audi A6 fuel hose problem?
The NHTSA recall identification number is 16V646000. Volkswagen's internal number for this recall is 24BZ.
How will Audi fix the fuel hose issue under this recall?
Audi dealers will replace both the under-hood fuel pump and the affected fuel hose free of charge to resolve the issue.
When did the 2012 Audi A6 recall begin?
The recall campaign for the fuel hose issue began in November 2016, with Audi notifying owners to schedule the necessary repairs.
What should I do if I own an affected Audi A6 or A7?
If you own a 2012 or 2013 Audi A6 or A7, you should contact Audi customer service or a local Audi dealer to schedule the free replacement of the fuel pump and hose under recall 16V646000.

What Audi A6 owners report

Counted from the records in our database across 33 model years.

1,665
Owner complaints
55
Recalls
5,316
Service bulletins
64
Crashes reported
71
Fires reported
65
Injuries reported

The 2012 model year

60 complaints, the 11th most of 33 model years on file. Owners reported 0 crashes, 0 fires and 0 injuries for this year, which also has 8 recalls on file.

Fuel System and Gasoline and Lines/Piping and And Fittings, the system this article covers, accounts for 151 of 1,665 complaints (9%), including 2 for 2012.

Complaints by model year

Model years with the most complaints for the Audi A6
1998130
1999217
2000148
2001113
200288
200591
200667
200871
201260
2019114

Most-reported systems

  1. Electrical System — 396
  2. Air Bags — 316
  3. Service Brakes — 161
  4. Fuel System — 150
  5. Engine — 130

Latest recalls for the 2012 model year

  • 18V370000 — Air Bags (Jun 2018)
  • 18V229000 — Engine And Engine Cooling (Apr 2018)
  • 17V781000 — Fuel System, Gasoline (Dec 2017)
All 2012 recalls →

Recent owner reports about fuel system and gasoline and lines/piping and and fittings

The contact owns a 2012 Audi A6. The contact stated while pulling out of the driveway, he smelled an abnormal fuel odor. The contact stated that the fuel odor became stronger while driving 65 MPH. There was no warning light illuminated.

2012 Audi A6 owner, Sep 2023

The contact owns a 2012 Audi A6. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. Upon inspection, the contact noticed there was a fuel leak coming from the fuel line connector.

2012 Audi A6 owner, Feb 2022
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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