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2018-2021 Toyota Coolant Leak Program 24TE04

Toyota has launched Customer Support Program 24TE04 to address Flow Shut-off Valve coolant leaks in certain 2018-2021 Toyota vehicles. This condition can lead to a 'Maintenance Required' warning or A/C malfunction, and will be repaired with a new Flow Shut-off Valve.

Byeditor marcus weber2021 Toyota Camry
2021 TOYOTA Camry — Toyota Camry coolant leak
Editorial illustration generated for this article.
CUSTOMER SUPPORT PROGRAM 24TE0424TE04Flow Shut-off Valve Coolant Leak"Maintenance Required"A/C not function normallyToyota coolant leak 24TE042018-2021 Toyota coolant leak2018-2021 Toyota Camry coolant leak2019-2021 Toyota Avalon coolant leak2019-2021 Toyota RAV4 coolant leak
Toyota Avalon
2021
Toyota Corolla
2021
Toyota RAV4
2021
Toyota Venza
2021

Symptoms of a Toyota Coolant Leak

Owners of certain 2018-2021 Toyota models may experience symptoms related to a Flow Shut-off Valve coolant leak. The most common indicators include a "Maintenance Required" message appearing on the instrument cluster. This warning signals that the vehicle's onboard diagnostic system has detected a condition requiring attention.

Additionally, drivers might notice that the vehicle's air conditioning system does not function normally. This could manifest as reduced cooling performance or complete failure of the A/C. If you observe these issues, it could indicate the presence of a Toyota coolant leak 24TE04 or a similar issue in other affected models.

Understanding the Flow Shut-off Valve Coolant Leak

This issue stems from a small engine coolant leak that can occur from a specific valve known as the Flow Shut-off Valve. This valve is a critical component within the engine's cooling system. When it leaks, coolant can drip onto other parts of the vehicle, potentially causing damage or interfering with the normal operation of nearby components, including those related to the A/C system or electrical sensors that trigger the "Maintenance Required" warning.

The specific condition covered by this program is a small leak that, while not immediately catastrophic, can lead to the aforementioned symptoms and potentially affect vehicle reliability over time. Addressing this Toyota coolant leak 24TE04 proactively helps maintain the vehicle's proper function and prevents further complications.

Repair Procedure Summary

If the Flow Shut-off Valve coolant leak condition is verified by a Toyota dealership, the vehicle will be repaired. The repair involves replacing the faulty Flow Shut-off Valve with a new one. This replacement is performed under the terms of the Customer Support Program 24TE04, ensuring that the issue is resolved according to manufacturer specifications.

What Owners Should Do

If you own one of the affected 2018-2021 Toyota models and experience a "Maintenance Required" message or issues with your A/C system, it is recommended to contact your authorized Toyota dealership. Explain the symptoms you are experiencing and mention Customer Support Program 24TE04. The dealership will inspect your vehicle to verify the condition.

If the Flow Shut-off Valve coolant leak is confirmed, the repair will be performed free of charge under the terms of this program. Toyota will be notifying dealers about this program on December 5, 2024, so they will be prepared to address this issue.


NHTSA ID: 11012726

Frequently Asked Questions

What is Customer Support Program 24TE04?
Customer Support Program 24TE04 is a Toyota initiative to address a specific Flow Shut-off Valve coolant leak issue in certain 2018-2021 Toyota models, including the Camry, Corolla, RAV4, Avalon, and Venza.
What are the common symptoms of the Flow Shut-off Valve coolant leak?
Owners may see a "Maintenance Required" message on their instrument cluster or experience the A/C system not functioning normally due to the Flow Shut-off Valve Coolant Leak.
Will I have to pay for the repair of the Toyota coolant leak 24TE04?
No, if the condition is verified, the vehicle will be repaired with a new Flow Shut-off Valve under the terms of this Customer Support Program, meaning the repair should be covered at no cost to the owner.
Which Toyota models are covered by Customer Support Program 24TE04?
The program covers certain 2019-2021 Avalon & Avalon HV, 2018-2021 Camry & Camry HV, 2020-2021 Corolla, 2019-2021 Corolla HB, 2020-2021 Highlander, 2019-2021 RAV4 & RAV4 HV, 2021 RAV4 PHV, 2021 Sienna HV, and 2021 Venza vehicles.

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