Boletim de serviço

2021-2023 Tesla Model 3 and Y Reinforcement Plate Retrofit

Tesla Service Bulletin SB-24-10-005 addresses a missing 2nd row floor reinforcement plate in certain 2021-2023 Model 3 and Model Y vehicles that received an LFP HV Battery Retrofit. This plate provides additional battery protection.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2022 Tesla Model 3
2022 TESLA Model 3 — manufacturer_communication document image 4
Source: NHTSA manufacturer_communication 11001923
SB-24-10-0051608472-00-C1458818-00-B1111033-00-E1108272-00-B1115122-00-B1133787-00-A1115212-00-ATesla Model 3 reinforcement plateTesla Model Y reinforcement plate
Tesla Model 3
2021, 2023
Tesla Model Y
2021

Why This Matters

This service bulletin is crucial for owners of specific Tesla Model 3 and Model Y vehicles. The 2nd row floor reinforcement plate provides essential additional protection for the Lithium Iron Phosphate (LFP) High Voltage (HV) Battery. Ensuring this plate is installed helps maintain the structural integrity and safety of the battery system.

What's Being Addressed

Tesla Service Bulletin SB-24-10-005 details a condition where certain Standard Range 2021-2023 Model 3 and Model Y vehicles, which had an LFP HV Battery Retrofit, did not receive the corresponding 2nd row floor reinforcement plate. The correction involves retrofitting this missing plate to provide the intended protection for the LFP HV Battery.

Important Warnings

Tesla has issued a specific instruction regarding this campaign bulletin: if Service Bulletin SB-24-10-005 is applicable to your vehicle, the correction procedure should be performed directly without any prior inspection. This streamlines the process and ensures the necessary protection is added promptly.

Repair Procedure Summary

The retrofit of the 2nd row floor reinforcement plate involves a straightforward process. First, the rear carpet in the vehicle's second row is removed, following Service Manual procedure 15303202 for Model 3 and Model Y vehicles. Next, the 2nd row floor panel area is cleaned thoroughly using an Isopropyl Alcohol (IPA) wipe, and allowed to dry completely for at least one minute. Technicians will then test fit the new reinforcement plate without removing its protective backing to ensure correct positioning. Once the fit is confirmed, the backing is removed, and the plate is firmly pressed onto the floor panel to adhere. Finally, all previously removed parts are reinstalled.

It is important to note that some Model 3 and Model Y vehicles may have existing butyl padding or Liquid Applied Sound Deadening (LASD) on the floor panel. The reinforcement plate can be installed directly on top of these materials; there is no need to remove them.

Required Tools and Parts

To perform the 2nd row floor reinforcement plate retrofit, specific parts and special tools are required:

Parts Required (For Model 3 and Model Y):

  • 1608472-00-C: ASSEMBLY - CATL SECOND ROW FLOOR REINFORCEMENT (Quantity: 1)
  • 1458818-00-B: BOLT PF M10-15X36 109 G0310 B SMAT (Quantity: 8)

Parts Required (For Model 3 only):

  • 1111033-00-E: SECOND ROW BOLSTER CLIP (Quantity: 2)

Parts Required (For Original Model 3 pre-Heat Pump):

  • 1108272-00-B: CAP, LOGIC CONN, INV, 3DU

Special Tools (For Model 3 and Model Y):

  • 1115122-00-B: SOCKET INTERNAL TORX PLUS 3/8IN DR. T45
  • 1133787-00-A: KEY, SEAT BELT RELEASE, MODEL 3
  • 1115212-00-A: COVER, FENDER, UNIVERSAL

Shop Supplies:

  • Isopropyl Alcohol (IPA) wipes

Estimated Labor Time

The estimated labor time for the retrofit of the 2nd row floor reinforcement plate varies slightly by model:

  • Model 3: 0.78 hours (Correction code S022410005)
  • Model Y: 0.96 hours (Correction code S022410005)

Source: NHTSA ID 11001923

Galeria

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Frequently Asked Questions

What is the purpose of the 2nd row floor reinforcement plate in Tesla vehicles?
The 2nd row floor reinforcement plate is designed to provide additional protection for the Lithium Iron Phosphate (LFP) High Voltage (HV) Battery in certain Tesla Model 3 and Model Y vehicles.
Which Tesla vehicles are affected by Service Bulletin SB-24-10-005?
Tesla Service Bulletin SB-24-10-005 applies to certain 2021-2023 Tesla Model 3 and 2021 Tesla Model Y vehicles that previously received an LFP HV Battery Retrofit but did not have the reinforcement plate installed.
Is an inspection required before performing the retrofit described in SB-24-10-005?
No, if Service Bulletin SB-24-10-005 is applicable to your vehicle, Tesla advises that the correction should be performed directly without any prior inspection.
What parts are needed for the Tesla Model 3 reinforcement plate retrofit?
The retrofit for the Tesla Model 3 reinforcement plate requires specific parts including ASSEMBLY - CATL SECOND ROW FLOOR REINFORCEMENT (part 1608472-00-C), BOLT PF M10-15X36 (part 1458818-00-B), and for Model 3 only, SECOND ROW BOLSTER CLIP (part 1111033-00-E). Additional parts may be needed for original Model 3 (pre-Heat Pump) vehicles.
How long does the 2nd row floor reinforcement plate retrofit take?
The estimated labor time for the retrofit is approximately 0.78 hours for the Tesla Model 3 and 0.96 hours for the Tesla Model Y.

What Tesla Model 3 owners report

Counted from the records in our database across 10 model years.

4,387
Owner complaints
36
Recalls
249
Service bulletins
459
Crashes reported
22
Fires reported
256
Injuries reported

The 2022 model year

773 complaints, the 2nd most of 10 model years on file. Owners reported 57 crashes, 4 fires and 47 injuries for this year, which also has 18 recalls on file.

Structure, the system this article covers, accounts for 164 of 4,387 complaints (4%), including 10 for 2022.

Complaints by model year

Model years with the most complaints for the Tesla Model 3
201727
20181,036
2019620
2020453
2021674
2022773
2023429
2024222
2025123
202630

Most-reported systems

  1. Forward Collision Avoidance — 1,751
  2. Vehicle Speed Control — 635
  3. Service Brakes — 571
  4. Electrical System — 566
  5. Steering — 414

Latest recalls for the 2022 model year

  • 26V507000 — Exterior Lighting (Aug 2026)
  • 26V283000 — Back Over Prevention (May 2026)
  • 24V935000 — Tires (Dec 2024)
All 2022 recalls →

Recent owner reports about structure

At approximately 32,916 miles, the powered trunk lift strut on my 2022 Tesla Model 3 separated from its mounting ball stud during normal use. There was no collision or external impact.

2022 Tesla Model 3 owner, Sep 2026

My wife had a collission on June 25th at 2 30PM CST while she was parking her vehicle in her office parking spot. The car suddenty sped and hit a tree. We suspect it be a misfire in Tesla.

2022 Tesla Model 3 owner, Jun 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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