2021 Nissan Rogue HVAC Temperature Difference TSB
Nissan Technical Service Bulletin NTB21-071C addresses a common issue in 2021 Rogue models where the HVAC system shows a significant temperature difference (5°C/9°F or more) between the driver and passenger side center dash vents, even when set to 'Sync'. This bulletin outlines procedures for…
Nissan Technical Service Bulletin (TSB) NTB21-071C addresses a specific issue affecting the heating, ventilation, and air conditioning (HVAC) system in certain 2021 Nissan Rogue vehicles. This bulletin provides diagnostic and repair procedures for technicians to correct a noticeable temperature imbalance.
This bulletin has been amended multiple times, with the latest revision dated June 27, 2022. It supersedes previous versions: NTB21-071 (published August 4, 2021), NTB21-071A (October 7, 2021), and NTB21-071B (March 24, 2022).
Symptoms
Owners of affected 2021 Nissan Rogue vehicles may notice a significant Nissan Rogue HVAC temperature difference between the driver's side and passenger's side center dash vents. This occurs even when the dual or tri-zone automatic air conditioning system is set to "Sync" mode, meaning both zones are set to the exact same temperature, in either manual or auto climate control. The temperature difference must be 5°C (9°F) or greater to indicate this specific issue.
Diagnosis and Trigger Conditions
To confirm if your 2021 Nissan Rogue is experiencing this Nissan Rogue HVAC temperature difference, a technician will verify that the vehicle has automatic air conditioning with dual or tri-zone systems. They will then check if, while in "Sync" mode, there is a temperature difference of 5°C (9°F) or more between the driver (left-hand) and passenger (right-hand) side center dash vents.
Important Warnings for Owners and Technicians
Nissan emphasizes several critical points for technicians performing this repair, which are also important for owners to understand:
Galeria
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Frequently Asked Questions
- What is TSB NTB21-071C about?
- TSB NTB21-071C addresses a problem in certain 2021 Nissan Rogue vehicles where there is a significant temperature difference (5°C or 9°F or greater) between the driver and passenger side center HVAC vents, even when the climate control is set to 'Sync'.
- How do I know if my 2021 Nissan Rogue is affected by the HVAC temperature difference?
- Your 2021 Nissan Rogue may be affected if it has automatic dual or tri-zone air conditioning, and you observe a temperature difference of 5°C (9°F) or more between the driver and passenger center dash vents when the climate control is set to 'Sync'. The bulletin specifically applies to VINs starting with 5N1 built before March 25, 2021, and VINs starting with JN8 built before April 22, 2021, equipped with the PR25DD engine.
- What is the repair for the 2021 Nissan Rogue HVAC temperature difference?
- The repair involves a technician using the CONSULT-III plus diagnostic tool to first check the current A/C Amplifier part number. Based on the part number, the A/C Amplifier may either be reprogrammed with updated software or replaced entirely to resolve the temperature imbalance.
- Are there any warnings for technicians or owners regarding this repair?
- Yes, Nissan warns that the A/C Amplifier can be damaged if the vehicle's battery voltage drops below 12.0V or rises above 15.5V during reprogramming. All vehicle electrical loads and external Bluetooth® devices must be turned off. Technicians are also cautioned not to disconnect the vehicle interface (VI) or shut down the CONSULT-III plus system if the reprogramming process does not complete successfully.
What Nissan Rogue owners report
Counted from the records in our database across 21 model years.
- 7,429
- Owner complaints
- 45
- Recalls
- 837
- Service bulletins
- 342
- Crashes reported
- 116
- Fires reported
- 323
- Injuries reported
The 2021 model year
295 complaints, the 13th most of 21 model years on file. Owners reported 22 crashes, 3 fires and 11 injuries for this year, which also has 10 recalls on file.
Visibility, the system this article covers, accounts for 153 of 7,429 complaints (2%), including 6 for 2021.
Complaints by model year
| 2008 | 429 | |
|---|---|---|
| 2011 | 363 | |
| 2013 | 610 | |
| 2014 | 440 | |
| 2015 | 554 | |
| 2016 | 543 | |
| 2017 | 600 | |
| 2018 | 671 | |
| 2021 | 295 | |
| 2023 | 759 |
Most-reported systems
- Power Train — 1,861
- Engine — 1,227
- Electrical System — 988
- Air Bags — 835
- Service Brakes — 669
Latest recalls for the 2021 model year
- 25V437000 — Engine And Engine Cooling (Jun 2025)
- 23V791000 — Service Brakes, Hydraulic (Nov 2023)
- 22V772000 — Back Over Prevention (Oct 2022)
Recent owner reports about visibility
The contact owns a 2021 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle's sunroof glass panel had suddenly shuddered outwards after a loud bang was heard. The local dealer was contacted.
Read owner complaints →When activating the right turn signal the windshield washers and wipers will turn on. Washers, wipers, and the turn signal all turn off when the turn signal is deactivated. This can cause some unexpected visibility issues while turning.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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