What is TSB NTB21-071C about?

TSB NTB21-071C addresses a problem in certain 2021 Nissan Rogue vehicles where there is a significant temperature difference (5°C or 9°F or greater) between the driver and passenger side center HVAC vents, even when the climate control is set to 'Sync'.

How do I know if my 2021 Nissan Rogue is affected by the HVAC temperature difference?

Your 2021 Nissan Rogue may be affected if it has automatic dual or tri-zone air conditioning, and you observe a temperature difference of 5°C (9°F) or more between the driver and passenger center dash vents when the climate control is set to 'Sync'. The bulletin specifically applies to VINs starting with 5N1 built before March 25, 2021, and VINs starting with JN8 built before April 22, 2021, equipped with the PR25DD engine.

What is the repair for the 2021 Nissan Rogue HVAC temperature difference?

The repair involves a technician using the CONSULT-III plus diagnostic tool to first check the current A/C Amplifier part number. Based on the part number, the A/C Amplifier may either be reprogrammed with updated software or replaced entirely to resolve the temperature imbalance.

Are there any warnings for technicians or owners regarding this repair?

Yes, Nissan warns that the A/C Amplifier can be damaged if the vehicle's battery voltage drops below 12.0V or rises above 15.5V during reprogramming. All vehicle electrical loads and external Bluetooth® devices must be turned off. Technicians are also cautioned not to disconnect the vehicle interface (VI) or shut down the CONSULT-III plus system if the reprogramming process does not complete successfully.

Service Bulletin

2021 Nissan Rogue HVAC Temperature Difference TSB

Nissan Technical Service Bulletin NTB21-071C addresses a common issue in 2021 Rogue models where the HVAC system shows a significant temperature difference (5°C/9°F or more) between the driver and passenger side center dash vents, even when set to 'Sync'. This bulletin outlines procedures for…

Marcus Weber2021 Nissan RogueApril 25, 2026

2021 NISSAN Rogue — manufacturer_communication document image 1 — Source: NHTSA manufacturer_communication 10218695

Nissan Rogue HVAC temperature differenceNTB21-071CHA21-002C2021 Nissan Rogue climate control issueRogue A/C Amplifier replacementRogue A/C Amplifier reprogrammingNTB21-071NTB21-071ANTB21-071BT33 Rogue

Nissan Technical Service Bulletin (TSB) NTB21-071C addresses a specific issue affecting the heating, ventilation, and air conditioning (HVAC) system in certain 2021 Nissan Rogue vehicles. This bulletin provides diagnostic and repair procedures for technicians to correct a noticeable temperature imbalance.

This bulletin has been amended multiple times, with the latest revision dated June 27, 2022. It supersedes previous versions: NTB21-071 (published August 4, 2021), NTB21-071A (October 7, 2021), and NTB21-071B (March 24, 2022).

Symptoms

Owners of affected 2021 Nissan Rogue vehicles may notice a significant Nissan Rogue HVAC temperature difference between the driver's side and passenger's side center dash vents. This occurs even when the dual or tri-zone automatic air conditioning system is set to "Sync" mode, meaning both zones are set to the exact same temperature, in either manual or auto climate control. The temperature difference must be 5°C (9°F) or greater to indicate this specific issue.

Diagnosis and Trigger Conditions

To confirm if your 2021 Nissan Rogue is experiencing this Nissan Rogue HVAC temperature difference, a technician will verify that the vehicle has automatic air conditioning with dual or tri-zone systems. They will then check if, while in "Sync" mode, there is a temperature difference of 5°C (9°F) or more between the driver (left-hand) and passenger (right-hand) side center dash vents.

Important Warnings for Owners and Technicians

Nissan emphasizes several critical points for technicians performing this repair, which are also important for owners to understand:

Gallery

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Frequently Asked Questions

What is TSB NTB21-071C about?: TSB NTB21-071C addresses a problem in certain 2021 Nissan Rogue vehicles where there is a significant temperature difference (5°C or 9°F or greater) between the driver and passenger side center HVAC vents, even when the climate control is set to 'Sync'.
How do I know if my 2021 Nissan Rogue is affected by the HVAC temperature difference?: Your 2021 Nissan Rogue may be affected if it has automatic dual or tri-zone air conditioning, and you observe a temperature difference of 5°C (9°F) or more between the driver and passenger center dash vents when the climate control is set to 'Sync'. The bulletin specifically applies to VINs starting with 5N1 built before March 25, 2021, and VINs starting with JN8 built before April 22, 2021, equipped with the PR25DD engine.
What is the repair for the 2021 Nissan Rogue HVAC temperature difference?: The repair involves a technician using the CONSULT-III plus diagnostic tool to first check the current A/C Amplifier part number. Based on the part number, the A/C Amplifier may either be reprogrammed with updated software or replaced entirely to resolve the temperature imbalance.
Are there any warnings for technicians or owners regarding this repair?: Yes, Nissan warns that the A/C Amplifier can be damaged if the vehicle's battery voltage drops below 12.0V or rises above 15.5V during reprogramming. All vehicle electrical loads and external Bluetooth® devices must be turned off. Technicians are also cautioned not to disconnect the vehicle interface (VI) or shut down the CONSULT-III plus system if the reprogramming process does not complete successfully.

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