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2023 Jeep Compass Auto Power-Folding Mirror TSB

A technical service bulletin (NHTSA ID 10251864) has been issued for the 2023 Jeep Compass addressing a concern where auto power-folding mirrors may become inoperative. This issue is resolved by a software update to the Body Control Module (BCM).

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Jeep Compass
2023 Jeep Compass — Jeep Compass mirror inoperative
Editorial illustration generated for this article.
10251864Jeep Compassauto power-folding mirrors are inoperativedo not foldBCM UpdatesBody Control Modulereprogramming the BCMELECTRICAL SYSTEMJeep Compass mirror inoperative2023 Jeep Compass BCM update

Owners of the 2023 Jeep Compass may notice that their vehicle's auto power-folding mirrors are not functioning as expected. This issue, specifically described as the mirrors being "inoperative (do not fold)", has been identified and addressed by a technical service bulletin (TSB) from the manufacturer, referenced by NHTSA ID 10251864. The problem stems from the Body Control Module (BCM) and requires a software update to correct.

Symptoms

The primary symptom owners will observe is that the auto power-folding mirrors fail to operate. Specifically, the mirrors "do not fold" after the vehicle doors are closed. This means the convenience feature designed to fold the mirrors automatically will not engage, leaving the mirrors extended.

Diagnosis

The condition typically manifests "after closing the vehicle doors". If you close your 2023 Jeep Compass doors and the auto power-folding mirrors remain extended, it indicates your vehicle may be experiencing this specific BCM-related issue. This is not a mechanical failure of the mirror assembly itself but rather a control module software glitch.

Repair Procedure Summary

The resolution for the "Jeep Compass mirror inoperative" condition involves a software update. Technicians will need to reprogram the Body Control Module (BCM) with the latest available software. This update is designed to correct the programming logic that controls the auto power-folding mirror function, ensuring they operate correctly after the vehicle doors are closed.

Owner Action

If you own a 2023 Jeep Compass and are experiencing the "Jeep Compass mirror inoperative" symptom, you should contact your authorized Jeep dealership. Inform them about the issue with your auto power-folding mirrors and mention manufacturer communication NHTSA ID 10251864, which describes the necessary BCM software update. The dealership will be able to perform the required reprogramming to restore the functionality of your mirrors.

Frequently Asked Questions

What does 'auto power-folding mirrors are inoperative' mean for my 2023 Jeep Compass?
It means that the mirrors on your 2023 Jeep Compass are not automatically folding in when you close the vehicle doors, even though this feature is expected to be present. This is the main symptom of the Jeep Compass mirror inoperative issue.
Is there a fix for the inoperative auto power-folding mirrors on my 2023 Jeep Compass?
Yes, the manufacturer has issued a technical service bulletin (NHTSA ID 10251864) that outlines a software update for the Body Control Module (BCM) to resolve the issue of the auto power-folding mirrors being inoperative.
What is the Body Control Module (BCM) and how does it relate to the mirror problem?
The Body Control Module (BCM) is an electronic control unit that manages various electronic accessories in your vehicle, including the power-folding mirrors. In the case of the 2023 Jeep Compass mirror inoperative issue, a software glitch within the BCM prevents it from correctly commanding the mirrors to fold.
Will I have to pay for the BCM software update to fix my Jeep Compass mirrors?
Manufacturer communications like TSBs often cover repairs under warranty if the vehicle is still within its warranty period. It is best to contact your Jeep dealership directly to confirm coverage and any potential costs associated with the BCM reprogramming.

What Jeep Compass owners report

Counted from the records in our database across 20 model years.

4,014
Owner complaints
29
Recalls
1,555
Service bulletins
157
Crashes reported
54
Fires reported
118
Injuries reported

The 2023 model year

49 complaints, the 18th most of 20 model years on file. Owners reported 2 crashes, 0 fires and 1 injury for this year, which also has 2 recalls on file.

Electrical System, the system this article covers, accounts for 1,105 of 4,014 complaints (28%), including 15 for 2023.

Complaints by model year

Model years with the most complaints for the Jeep Compass
2007435
2011188
2012184
2014308
2016293
2017229
2018948
2019331
2022226
202349

Most-reported systems

  1. Engine — 1,268
  2. Electrical System — 1,105
  3. Power Train — 552
  4. Suspension — 363
  5. Fuel/Propulsion System — 315

Latest recalls for the 2023 model year

  • 24V436000 — Back Over Prevention (Jun 2024)
  • 23V576000 — Electrical System (Aug 2023)
All 2023 recalls →

Recent owner reports about electrical system

The contact owns a 2023 Jeep Compass. The contact stated that while driving at 65 MPH, the vehicle unexpectedly lost power and completely stalled. The warning message "Performance limited—fuel system error" illuminated.

2023 Jeep Compass owner, Oct 2026

Multiple electronic/body-control systems fail intermittently, confirmed by dealer diagnostics (DTC summary report, 5+ service visits): Active Lane Management/Blind Spot system shows "blind spot alert unavailable" and lane-keep faults, mainly during turns and…

2023 Jeep Compass owner, Sep 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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