2024 Honda Civic Front Wheel Bearing Noise Investigation

American Honda Motor Co., Inc. (AHM) has initiated a data collection effort regarding a potential issue with the 2024 Honda Civic. The company is actively searching for specific vehicles that exhibit a particular type of front wheel bearing noise. This initiative, identified as a "Request for Parts: 2024 Civic Front Wheel Bearing Noise (ACTION REQUIRED)", aims to gather components for detailed analysis to better understand the root cause of the condition.

Symptoms of the Honda Civic Wheel Bearing Noise

Owners of 2024 Honda Civic vehicles may experience a distinct noise emanating from the front wheel area. This noise is often described as a "roaring noise" that may become more noticeable while turning. Additionally, some customers might observe a "howling or grinding noise" when driving at highway speeds. These symptoms point towards a potential problem with the front wheel bearings.

Investigation Scope and Vehicle Qualifiers

Honda's investigation into the 2024 Honda Civic wheel bearing noise is highly specific. AHM is interested in vehicles only if they meet the following strict criteria:

• The vehicle must exclude the Type R trim.
• The noise must have been definitively traced to the Front Wheel Bearing(s).
• There must have been no previous replacement of specific front-end components, including the FR Wheel bearing (part number 44300), FR hub (part number 44600), FR Splash Guard (part number 45255), or FR knuckle (part numbers 51211 or 51216).
• No repair or disassembly of any parts related to this issue should have been attempted.
• The vehicle must not have been involved in a collision.

What Owners Should Do

If your 2024 Honda Civic exhibits the described front wheel bearing noise and meets all the qualifying conditions, you should contact your authorized Honda dealership. Dealership personnel are instructed to email Technical Information & Support (TIS) at [email protected] or call 800-880-1072 (Monday-Friday, 6am-5pm PST). TIS will then provide further instructions and record your vehicle's information.

When contacting TIS, the following information should be included in the email title:

• Model Year (e.g., 2024)
• Model Name (e.g., Civic)
• Issue (e.g., Front Wheel Bearing Noise)
• VIN

In the email body, you will need to provide:

• Dealer Name and Number
• Dealer City and State
• Your Name
• Best Phone Number to be Reached
• Current Mileage
• Confirmation that the vehicle meets all five qualifiers listed above
• DPTS#

As a token of appreciation, dealer personnel who successfully identify and report a qualifying vehicle that becomes a candidate for parts collection will receive a VISA gift card from AHM.

Important Warnings for Owners

It is crucial for owners to understand that this communication, identified by NHTSA ID 11030193 and the subject line "Request for Parts: 2024 Civic Front Wheel Bearing Noise (ACTION REQUIRED)", is a data collection effort. It is not a recall notice or a standard repair bulletin. Honda's primary goal is to collect specific parts from affected vehicles to conduct a thorough investigation into the cause of the Honda Civic wheel bearing noise. Therefore, do not attempt any repairs or disassembly related to this issue before contacting your dealer and TIS, as this may disqualify your vehicle from the program.