2024-2025 Audi Virtual Cockpit Display Resets TSB 2076743/2

Owners of certain 2024-2025 Audi models equipped with the FPK2+ virtual cockpit may notice that the display resets to a default view after the vehicle has been stationary for an extended period. This behavior, where the last selected display (such as a navigation map) is replaced by the on-board computer with large round instruments, is addressed in Audi Technical Service Bulletin (TSB) 2076743/2. This bulletin clarifies that the observed Audi virtual cockpit resets are not a malfunction but rather an intended operational characteristic.

Symptoms: What Owners May Notice

If you own a 2024-2025 Audi A3, A4, A4 allroad, A5, Q3, Q5, Q5 e, S3, S4, S5, SQ5, RS 3, or RS 5, you might observe the following symptom: After your vehicle has been parked and stationary for a prolonged duration, entering what Audi refers to as a "bus sleep mode," the last display selected in the Audi virtual cockpit is no longer shown. Instead, the system defaults to the on-board computer display featuring large round instruments for engine speed and vehicle speed. This change might lead you to believe there is an issue with your Audi virtual cockpit resets functionality.

Audi describes the customer complaint as related to "information, navigation, communication, entertainment -> instrument displays" and specifically the "instrument cluster, displays, screens -> instrument cluster." The complaint type is categorized as "design," "functionality -> operation sequence incorrect," "functionality," or "functionality -> faulty" regarding the instrument cluster or information system display. This consistent behavior is the core of the concern addressed by TSB 2076743/2.

Technical Explanation: Understanding the Virtual Cockpit's Behavior

Audi's Technical Service Bulletin 2076743/2 provides a clear explanation for why the Audi virtual cockpit resets to a standard view. The virtual cockpit is designed to revert to this default display under specific conditions. This occurs if the driver did not actively change the display during the preceding trip prior to the vehicle entering bus sleep mode. Specifically, if you did not switch tabs (e.g., from the on-board computer tab to the navigation tab) or alter the display of the round instruments (small/large display) using the VIEW button on the multifunction steering wheel, the system will return to its standard configuration upon restart. This behavior is considered part of the system's design and intended operation.

Important Warnings: What Owners Should Know

This TSB is critical for owners because it explicitly states that no repair actions should be performed for this condition. The behavior described, where the Audi virtual cockpit resets to a default view, is an intended operation of the vehicle's systems. Audi's service instructions are clear: "Do not perform repairs. Please explain to the customer this is the intended operation." Furthermore, Audi states that this Technical Service Bulletin is for informational purposes only and is "not applicable to any Audi Warranty" claims. This means no warranty repairs will be covered for this specific operational characteristic, as the system is functioning as designed.

TSB Revision History

Technical Service Bulletin 2076743/2 has undergone revisions since its initial publication. The original version, Revision 1, was released on January 30, 2025. Revision 2, dated October 7, 2025, included a revised header and adjusted the applicable models. This ensures the bulletin remains current and accurate regarding the vehicles it covers and the information it provides.

Affected Audi Models and Years

This informational bulletin applies to a range of 2024-2025 Audi vehicles equipped with the FPK2+ virtual cockpit system. These include the Audi A3, A4, A4 allroad, A5, Q3, Q5, Q5 e, S3, S4, S5, SQ5, RS 3, and RS 5 models from model years 2024 and 2025. Internal Audi designations for these models include 8W*, F5*, FY*, 8Y*, and F3*.

Instrument Cluster Control Units and Software Versions

The behavior described in TSB 2076743/2 is related to the software logic within the instrument cluster control unit. The diagnostic address for this component is consistently identified as "0017 - Instrument cluster" across the affected models. Various software versions are noted for different vehicle lines:

• For Audi A4, A5, Q5 (with FPK2+): Software versions include 0451, 0419, 0461, 0421, 0467, 0463, 0417, and 0465.
• For Audi A3 (with FPK2+): Software versions include 0322, 0510, 0320, 0434, 0316, 0550, and 0318.
• For Audi Q3 (with FPK2+): Software versions include 0039, 0036, 0041, and 0035.

These software versions are part of the standard operating parameters for the respective instrument clusters, contributing to the intended behavior where the Audi virtual cockpit resets under specific conditions.

Understanding PR Numbers and FPK2+

The TSB also references various "PR numbers," which are Audi's internal codes used to define specific equipment, options, and configurations within a vehicle. These codes help identify the exact build specifications of a car. The PR numbers mentioned in relation to this TSB include ?:with 7J3?:and?:with U5B, ?:or?:with 7J3?:and?:with U5C, ?:or?:with 9S8?:and?:with U5C, ?:or?:with 9S8?:and?:with U5B, ?:or?:with 9S9?:and?:with U5C, and ?:or?:with 9S9?:and?:with U5B. These codes likely pertain to different virtual cockpit configurations or related infotainment options that influence the display's behavior. Understanding these codes helps technicians identify the precise vehicle setup.

"FPK2+" refers to a specific generation or version of Audi's Virtual Cockpit system. The Virtual Cockpit is a fully digital instrument cluster that replaces traditional analog gauges with a high-resolution screen, offering customizable displays for navigation, media, vehicle information, and more. FPK2+ indicates an advanced iteration of this technology, which incorporates the logic for the display resetting behavior detailed in this bulletin.

Conclusion: What This Means for You

If you've observed your 2024-2025 Audi virtual cockpit display resetting to a default view after your vehicle has been off for a while, rest assured that this is not a fault. Audi Technical Service Bulletin 2076743/2 confirms this behavior is an intended operational characteristic of the FPK2+ virtual cockpit system. There is no need to seek repairs for this condition, and it will not be covered under warranty. This TSB serves to inform owners and technicians about this specific operational detail, preventing unnecessary diagnostic work or parts replacement for a system that is functioning as designed.

NHTSA ID: 11025304