2020-2026 Audi MIB3 Software Update Instructions

Audi Technical Service Bulletin (TSB) 2060523/4, released on April 22, 2025, outlines the detailed procedure for performing software updates on the MIB3 MMI system. This update is crucial for maintaining optimal performance of your vehicle's infotainment and control modules, especially if you are experiencing an "error message" related to these systems. This TSB is applicable to a wide range of Audi vehicles from model years 2020 to 2026.

The MIB3 MMI system, first introduced in the 2020 A4/A5 models and standard in all Audi vehicles from model year 2021 onwards, is a central component for many vehicle functions. Ensuring its software is up-to-date can prevent or resolve various operational issues.

Why an MIB3 Software Update Might Be Needed

The MIB3 system manages critical vehicle functions including information, navigation, communication, and entertainment. If you experience an "error message" related to your radio, navigation, MMI, or other drive device functions, a software update may be necessary. This TSB provides the framework for technicians to address these issues by updating the information electronics control module software update.

Important Warnings for MIB3 Updates

When preparing for an MIB3 software update, it is crucial to use the correct storage medium and formatting. Do not use a USB SD card reader and an SD card to attempt the update. The TSB explicitly states that a USB flash drive must be used instead of an SD card. The USB flash drive should be formatted as "NTFS" to ensure proper functionality. Using incorrect media or formatting can lead to update failures.

Required Tools and Preparations

To perform the MIB3 software update, specific tools and preparations are required:

• ODIS Tester: This diagnostic tool is essential for initiating and managing the update process.
• SVM Code: The specific Software Version Management (SVM) code for the update must be entered correctly. This can be either an individual SVM code or an SVM code chain (available since February 26, 2025).
• USB Flash Drive: A USB-C stick is necessary for transferring the update software to the vehicle. For most updates, a 32 GB USB-C stick compliant with USB 2.0 specification is recommended. However, for navigation databases, a 64GB USB-C stick is required. Higher capacity USB-C sticks should not be used due to different formatting processes.

Preparing the USB-C Stick

Before starting the repair, you must prepare the required USB-C stick(s). The software updates for the MIB3 system, including those for information electronics, volume control, Android control units, or navigation maps, require a USB-C stick. You can either order the original update medium or download the software using the SD creator program. If converting data from FAT32 to NTFS, refer to the attachment in the TSB. Ensure the USB flash drive is formatted as "NTFS" by selecting this option from the "File Format" dropdown in the SD Creator (as shown in Figure 1 of the TSB).

MIB3 Software Update Procedure

The TSB outlines two methods for updating the MIB3 software. The general MMI Software Update Process (Method 1) is the primary approach, with a manual method (Method 2) available if the first fails.

Method 1: Using ODIS Tester

1. Deactivate Connections: Turn off Bluetooth or Wi-Fi in the ODIS system.
2. Connect Diagnostic Head: Link the diagnostic head to the vehicle using a USB cable.
3. Access Flash Feature: Open the "Flash" feature in ODIS, then select "SVM code input or SVM – Authorized multiple code entry" and click "Perform check."
4. Enter SVM Code: Input the specific SVM code for the update. The system will verify its applicability.
5. Insert USB Flash Drive: Place the prepared USB-C stick into the USB port in the vehicle's center console. The ODIS tester will guide you through the update, configure the new software, and report the build status.
6. Remove USB Drive: Once the update is complete, remove the USB flash drive.

Method 2: Manual Update via Red Engineering Menu (If Method 1 Fails)

If the update process is cancelled or Method 1 is unsuccessful, you can attempt a manual update:

1. Enter Red Engineering Menu: Access the red engineering menu by touching the screen with two fingers in the top right corner (refer to Figure 2 in the TSB).
2. Navigate and Select Update: Use the volume control to navigate the menu, select "Update," and choose "USB" as the source.
3. Start Update: Scroll down to view all control units to be updated and initiate the process.
4. Perform SVM Code Again: After a successful manual update, re-enter the SVM code to ensure proper configuration and reporting to the SVM server.

Troubleshooting Tips for MIB3 Updates

If you encounter issues during the 2021 Audi e-tron MIB3 software update, consider these tips:

• Unplug and Re-plug USB Stick: If the update aborts with an MMI display message, try unplugging and re-plugging the USB-C stick. Wait two minutes each time to see if the update resumes.
• Reformat or Re-download: The USB-C stick can be reformatted to NTFS, or the software can be re-downloaded from the SD creator.
• Try a Different USB Stick: A faulty USB stick can cause issues.
• Switch USB Connections: If your vehicle has multiple USB ports, try a different one.
• Infotainment Control Unit Reset: Perform a terminal 30 reset of the infotainment control unit 5F for at least 30 minutes. Wait for the system to fully restart before attempting the update again.
• Repeat via Red Engineering Menu: If necessary, repeat the update using the red engineering menu (REM).
• Feedback Documentation: After a successful update, use the SVM code for feedback documentation.

Warranty Information

This TSB (2060523/4) cannot be used for invoicing Method 1. For warranty claims, refer to the instructions in other applicable TSBs. The cost of the USB-C stick and software download via the SD creator cannot be invoiced. However, additional work performed using Method 2 may be billable if required. If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only.

• Service Number: 9196
• Damage Code: 00XX
• Labor Operations: 9196 2599 (70 TU) for updating software via Method 2, only if Method 1 is unsuccessful.

All warranty claims must comply with the Audi Warranty Policies and Procedures Manual.

NHTSA ID: 11017666