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2021-2024 Alfa Romeo Tonale Wireless Qi Charger Not Charging

Owners of 2021-2024 Alfa Romeo, Dodge, Jeep, and RAM vehicles may experience their wireless Qi charger not working. This manufacturer communication (NHTSA ID 10248556) addresses the 'Wireless Qi Charger Not Charging' symptom, requiring dealer diagnosis.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 Alfa Romeo Tonale
2024 Alfa Romeo Tonale — Alfa Romeo Tonale Qi charger not charging
Editorial illustration generated for this article.
Wireless Qi Charger Not ChargingAlfa Romeo Tonale wireless charger not workingDodge Hornet wireless charger not workingJeep Grand Wagoneer wireless charger not workingJeep Wagoneer wireless charger not workingAlfa Romeo Stelvio wireless charger not workingRAM wireless charger not workingNHTSA ID 10248556Qi charger malfunctionWireless phone charging issue
Alfa Romeo Stelvio
2023–2024
Dodge Durango
2021–2022
Dodge Hornet
2023–2024
Dodge Journey
2022
Jeep Compass
2022–2023
Jeep Grand Cherokee
2021–2023
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Jeep Grand Wagoneer
2022–2024
Jeep Renegade
2023
Jeep Wagoneer
2022–2024
Ram 1500
2021–2023
Ram 2500
2021, 2023
Ram 3500
2021, 2023
Ram 4500
2021, 2023
Ram 5500
2021, 2023

Owners of various 2021-2024 Alfa Romeo, Dodge, Jeep, and RAM vehicles may encounter an issue where their wireless Qi charger is not functioning. This problem, officially described as 'Wireless Qi Charger Not Charging', has been highlighted in a manufacturer communication with NHTSA ID 10248556. If you're experiencing this with your vehicle, especially if you own a 2024 Alfa Romeo Tonale, Qi charger not charging is a known concern that warrants a visit to your authorized dealer.

Symptoms

The primary symptom owners will notice is that their vehicle's wireless charging pad, designed for Qi-compatible devices, fails to charge their smartphone or other devices. This means placing a device on the charging pad will not initiate charging, and no charging indicator lights may illuminate. The 'Wireless Qi Charger Not Charging' condition directly impacts the convenience feature of wireless device charging within the vehicle.

Diagnosis

When facing an Alfa Romeo Tonale Qi charger not charging issue, a dealership visit is necessary for proper diagnosis. Technicians will typically use specialized diagnostic tools to check the electrical system and the wireless charging module. They will look for any fault codes related to the charging system and perform functional tests to pinpoint the exact cause of the malfunction. This could involve checking power supply, module communication, or the charging pad itself.

Repair Procedure Summary

The specific repair for the 'Wireless Qi Charger Not Charging' issue will depend on the diagnostic findings. Potential solutions could include software updates for the infotainment system or the wireless charging module, or the replacement of the wireless charging pad assembly itself. Since this is a manufacturer communication (NHTSA ID 10248556), dealerships are equipped with the information and parts to address this problem efficiently.

Owner Action

If you find your Alfa Romeo Tonale Qi charger not charging, it is recommended to schedule an appointment with an authorized Alfa Romeo, Dodge, Jeep, or RAM dealership. Explain the 'Wireless Qi Charger Not Charging' symptom to the service advisor. While this is a manufacturer communication and not a recall, issues covered by such bulletins are often resolved under warranty if your vehicle is still within the applicable warranty period. The dealership will perform the necessary diagnosis and repair to restore the functionality of your wireless charging system.


Source: NHTSA ID: 10248556

Frequently Asked Questions

What does 'Wireless Qi Charger Not Charging' mean for my vehicle?
This means the wireless charging pad in your 2021-2024 Alfa Romeo, Dodge, Jeep, or RAM vehicle is not functioning correctly and will not charge your Qi-compatible devices. This specific issue is addressed in manufacturer communication NHTSA ID 10248556.
Which vehicles are affected by the 'Wireless Qi Charger Not Charging' problem?
This issue can affect various 2021-2024 Alfa Romeo, Dodge, Jeep, and RAM models. If you own one of these vehicles and experience the 'Wireless Qi Charger Not Charging' symptom, it's advisable to have it checked.
What should I do if my Alfa Romeo Tonale Qi charger is not charging?
If your Alfa Romeo Tonale Qi charger is not charging, you should contact an authorized dealership for diagnosis and repair. They will be able to identify the root cause and apply the appropriate fix, potentially under warranty.
Is there a recall for the wireless Qi charger not charging issue?
No, this specific issue is covered by a manufacturer communication (NHTSA ID 10248556), not a recall. Manufacturer communications provide technical information to dealerships for common issues, but they are not safety recalls.

What Alfa Romeo Tonale owners report

Counted from the records in our database across 3 model years.

15
Owner complaints
8
Recalls
182
Service bulletins
3
Crashes reported
0
Fires reported
0
Injuries reported

The 2024 model year

11 complaints, the 1st most of 3 model years on file. Owners reported 2 crashes, 0 fires and 0 injuries for this year, which also has 8 recalls on file.

Electrical System, the system this article covers, accounts for 5 of 15 complaints (33%), including 3 for 2024.

Complaints by model year

Model years with the most complaints for the Alfa Romeo Tonale
202411
20253
20261

Most-reported systems

  1. Electrical System — 5
  2. Service Brakes — 5
  3. Engine — 3
  4. Forward Collision Avoidance — 3
  5. Power Train — 2

Latest recalls for the 2024 model year

  • 26V510000 — Seat Belts (Aug 2026)
  • 25V846000 — Service Brakes, Hydraulic (Dec 2025)
  • 25V246000 — Back Over Prevention (May 2025)
All 2024 recalls →Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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