Volvo S80 Complaints

954 consumer complaints on file.

#10230174June 6, 2008
FUEL SYSTEM, GASOLINE
INVESTIGATED GASOLINE ODOR IN/AROUND CAR. RESULTING INSPECTION FOUND SIGNIFICANT GAS LEAK ON TOP SIDE OF FUEL TANK - PASSENGER SIDE. FURTHER INSPECTION BY REPAIR SHOP REVEALED CRACKED FUEL PUMP FITTING THAT WHEN POWERED SPRAYED FUEL ON UNDERSIDE OF VEHICLE. FUEL SPRAY / VAPORS WERE REACHING CLOSE TO IF NOT IN CONTACT WITH HOT EXHAUST COMPONENTS. IN ADDITION TO DANGERS (TO VEHICLE OCCUPANTS) RELATED TO INHALATION OF GAS FUMES THIS FAILURE RESULTING IN A CRITICAL AND POTENTIALLY CATASTROPHIC RISK OR FIRE/EXPLOSION. REPAIR INVOLVED REPLACEMENT OF FUEL PUMP ASSEMBLY, APPROXIMATELY $700. BOTTOM LINE - THIS IS A COMPLETELY UNACCEPTABLE FAILURE AT ANY MILEAGE AND COULD HAVE RESULTED IN INJURY OR LOSS OF LIFE. FURTHER, IT APPEARS THAT THIS IS NOT AN ISOLATED ISSUE (FROM READING OTHER COMPLAINTS FILED WITH NHTSA) AND ONE THAT MUST BE IMMEDIATELY ADDRESSED TO PREVENT FURTHER FAILURE(S) WITH SIGNIFICANT POTENTIAL FOR LOSS OF LIFE. OLD PART IS AVAILABLE FOR INSPECTION UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229936June 4, 2008
ELECTRICAL SYSTEM
AS I UNDERSTAND IT, THE ELECTRONIC THROTTLE MODULE (ETM) ON MY 2000 VOLVO S80 IS IN THE PROCESS OF FAILING. TWO YEARS AGO, I HAD MY VEHICLE SERVICED WHEN IT BEGAN SURGING FORWARD WHEN IDLING, EVEN WHEN I WAS BRAKING. AN ETM SOFTWARE UPGRADE WAS DONE AT THAT TIME AND THE ETM WAS CLEANED. NOW, JUST SHORT OF TWO YEARS LATER, I AM HAVING EXACTLY THE SAME PROBLEM AGAIN. AS I AM COMING TO A STOP, MY VEHICLE WILL SUDDENLY AND UNEXPECTEDLY SURGE FORWARD, EVEN WHEN MY FOOT IS ON THE BRAKE. I AM PETRIFIED THAT I AM GOING TO STRIKE THE BACK OF ANOTHER VEHICLE BEFORE I CAN ARRANGE TO GET MY CAR IN FOR SERVICE. FURTHER, WHEN I PUT MY CAR IN PARK OR USE THE AC SYSTEM, MY CAR COMES TO A NEAR STALL AND JUST LURCHES ALL OVER THE PLACE. IT SIMPLY CANNOT MAINTAIN AN EVEN IDLE WHEN IN PARK. LAST WEEK, FOR THE FIRST TIME, I BECAME AWARE OF THE NOVEMBER 2006 RECALL CONCERNING ETMS. THIS LED ME TO LOOK AT MY OLD SERVICE RECORDS, SINCE I WAS HAVING THE SAME FRIGHTENING PROBLEM THAT I HAD TWO YEARS AGO. SURE ENOUGH, THERE IT WAS AGAIN - "CUSTOMER STATES AT IDLE REVS UP AND SURGES." I HAVE ALREADY PAID FOR THIS REPAIR ONCE. THIS IS AN EXTREMELY SERIOUS MATTER AND MY VEHICLE SIMPLY IS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228654May 22, 2008
VEHICLE SPEED CONTROL, SUSPENSION
TL*THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT EXPERIENCED TWO FAILURES LISTED AS RECALLS FOR THE SUSPENSION AND VEHICLE SPEED CONTROL. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALLS. HE IS VERY UPSET WITH BEING EXCLUDED FROM THE RECALLS BECAUSE THE FAILURES ARE IDENTICAL. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 5 MPH, THE TIRE DETACHED FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT FELT THAT THIS WAS A VERY SERIOUS SAFETY HAZARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE WHEEL AXLE, LOWER CONTROL ARM, AND UPPER BALL JOINT WERE REPLACED. THE CONTACT ALSO OBSERVED THE FAILURE OF THE SPEED CONTROL MECHANISM. WHILE DRIVING BETWEEN 55-60 MPH AND APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE DECELERATED AND HESITATED. THIS FAILURE OCCURS ONLY DURING HIGHWAY DRIVING. THE VEHICLE HAS NOT BEEN REPAIRED FOR THIS FAILURE. THE RECALL NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226523May 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
RE: VOLVO S80 T6 2001 HAVE HAD ENGINE SURGING FOR A WHILE. NOW THE TRANSMISSION FAILED WITH A MAJOR MELTDOWN AND DAMAGE. ALWAYS DID FREQUENT MAINTENANCE. ALSO HAD A CATALYTIC CONVERTER GO OUT. MUST BE A DEFECT. SAW OTHERS WITH SIMILAR PROBLEMS ON LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224770April 16, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
MY 2000 VOLVO S80 HAS FAILED TO ACCELERATE PROPERLY. IN IDLE, IT SOMETIMES WORKS FINE, BUT AT OTHER TIMES IT IDLES ERRATICALLY. SEVERAL TIMES RECENTLY, I'VE NEEDED TO ACCELERATE QUICKLY, BUT THE CAR HESITATED AND DISPLAYED THE CHECK ENGINE LIGHT. A FEW TIMES, I ATTEMPTED TO ACCELERATE ANYWAY, AND THE LIGHT WOULD BEGIN TO BLINK, AND THE CAR WOULD STILL SPUTTER. THIS CREATED A DANGEROUS SITUATION FOR ME AND MY FAMILY. I HAD THE SPARK PLUGS REPLACED BUT THAT DID NOT FIX THE PROBLEM. I LEARNED RECENTLY THAT THIS IS INDICATIVE OF A FAILED ETM (ELECTRONIC THROTTLE MODULE), WHICH HAS BEEN AN ISSUE WITH THIS MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223098April 2, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
THE DEALER ALSO MADE A LIFE THREATENING MISTAKE BY SCREWING IN THE POWER STEERING PIPE AND LOSING POWER STEERING. THIS CAUSED A BAD NOISE AND A LIFE THREATENING SITUATION WITH MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223125April 2, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 1999 VOLVO S80. WHEN THE CONTACT ATTEMPTED TO LOWER THE PASSENGER SIDE WINDOW, IT SUDDENLY STOPPED FUNCTIONING. SHE PUSHED THE BUTTON TO RAISE THE WINDOW AND THE GLASS FELL OFF TRACK, WHICH RESULTED IN THE WINDOW RESTING AT A SLIGHT RIGHT ANGLE. THE CURRENT AND FAILURE MILEAGES WERE 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222413March 26, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
RUPTURED BRAKE LINES TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221277March 15, 2008
VEHICLE SPEED CONTROL
FIVE LANE RUSH HOUR FREEWAY DRIVING, 1999 VOLVO S80 T6 WENT INTO LIMP HOME MODE WITHOUT WARNING. WITH HIGH SPEED TRACTOR TRAILERS COMING UP THE REAR, THERE WAS ABSOLUTELY NO ACCELERATION RESPONSE FROM MY VEHICLE. FORTUNATELY WAS ABLE TO QUICKLY PUSH THE HAZARD WARNING INDICATOR AND MOVE OVER TO THE SHOULDER. THIS IS POTENTIALLY VERY DANGEROUS AND COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR OTHERS. AFTER SPEAKING WITH SEVERAL SERVICE MANAGERS AT LOCAL DEALERSHIPS, I AM LESS THAN SATISFIED THAT THE SERIOUSNESS OF THIS DEFECT IS PROPERLY ACKNOWLEDGED. ACCORDING TO VOLVO NORTH AMERICA CUSTOMER SERVICE REP, THE SYMPTOMS SUGGEST A DEFECTIVE ETM (ELECTRONIC THROTTLE MODULE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219993March 4, 2008
SUSPENSION, EXTERIOR LIGHTING:HEADLIGHTS
DURING NORMAL DRIVING CONDITIONS AT NIGHT, THE LOW BEAM (DIPPED BEAM) HEADLIGHTS FAILED WHILE OUT OF TOWN WITH MY WIFE AND TWO DAUGHTERS. I WAS ABLE TO DRIVE TO A SAFE LOCATION USING THE HIGH BEAMS. A CHECK OF HEADLAMP BULBS AND FUSES SHOWED THAT EVERYTHING WAS IN GOOD WORKING ORDER AND I WAS LEFT SCRATCHING MY HEAD. THE HEADLIGHTS ARE STILL NOT WORKING THREE WEEKS LATER, AND I FINALLY KNOW WHY. VOLVO OWNERS EXCHANGE INFORMATION ON VARIOUS WEBSITES AND ON MORE THAN ONE I FOUND PEOPLE SUGGESTING THAT THE CEM (MAIN COMPUTER) USED "SHUNTS" FOR VARIOUS COMPONENTS ON THE VEHICLE AND THEY WERE PRONED TO SHORTING OUT DUE TO RANDOM OVERHEATING ISSUES. I CHECKED THE AREA UNDER THE DRIVER'S SIDE DASH AND SURE ENOUGH, THERE IS A SHUNT INSERTED INTO THE CEM WITH HEAVY CHARRING AROUND THE TERMINALS. THE 1999 VOLVO S80 WAS THE FIRST YEAR OF MY PARTICULAR MODEL, AND THE FIRST YEAR THIS TYPE OF WIRING ARCHITECTURE WAS USED ON THEIR VEHICLES. THE SHORTING OF A CRUCIAL CIRCUIT SUCH AS HEADLAMPS NOT ONLY POSES A GRAVE DANGER WHEN DRIVING THE VEHICLE AT NIGHT, BUT COULD ALSO CAUSE A FIRE. I FEEL THE FAILURE IN THE DESIGN OF THE CEM AND THE VEHICLES WIRING ARCHITECTURE COULD ALSO BE RESPONSIBLE FOR THE RANDOM ELECTRICAL PROBLEMS OCCURRING WITH THE S80 AS WELL. THERE ARE SEVERAL WEBSITES THAT MENTION THE CONSTANT "CHECK ENGINE" LIGHT THAT COMES ON AND DEALERS ARE CLAIMING THEY REPAIR THE PROBLEM AFTER EACH VISIT, WHICH USUALLY END UP COSTING OVER $1,000.00. THERE'S ALSO SEVERAL EXAMPLES OF CUSTOMERS , INCLUDING MYSELF, WHO LOSE THE A/C COMPRESSOR RANDOMLY, AND THE ALTERNATOR INDICATING THAT IT ISN'T CHARGING CORRECTLY. FINALLY, THERE IS ALSO SOMETHING INHERENTLY WRONG WITH THE DESIGN OF THE FRONT SUSPENSION OF THE S80. I'VE PAID FOR STRUTS AND BALL JOINT REPAIRS AND HAVE HAD THEM REPAIRED THROUGH A MANUFACTURER RECALL. AGAIN, THE DEALER CLAIMS TO HAVE REPAIRED THE PROBLEM AFTER EACH VISIT, YET THE PROBLEM HAS RECENTLY COME UP AGAIN IN MY VEHICLE. PLEASE CONTACT ME ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219980March 3, 2008
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS
2005 VOLVO S80 WAS STRUCK ON PASSENGER DOOR. THERE WAS NO ONE SEATED IN THE PASSENGER SEAT. PASSENGER SIDE AIR BAG DEPLOYED. DRIVER'S SIDE AIR BAG DID NOT DEPLOY. WHEN CAR WAS HIT, DRIVER'S HEAD HIT DRIVER SIDE WINDOW. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10218761February 21, 2008
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, EQUIPMENT:MECHANICAL
BRAKE BOOSTER LEAKING VACUUM CAUSING THE CAR TO MIS FIRE AND RUN ERRATIC AND DIE IN MIDDLE OF TRAFFIC. THE BOOSTER QUITS WORKING WHICH MAKE IT A DEATH TRAP AND HARD TO STOP. LOSE OF POWER BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218681February 20, 2008
SEAT BELTS:FRONT, AIR BAGS
TL*THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING 15-20 MPH, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT ENGAGE. AS A RESULT, THE DRIVER STRUCK HIS HEAD ON THE WINDSHIELD AND SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. AS OF FEBRUARY 20, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 37,000. UPDATED 3/25/08 *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10218027February 14, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 65 MPH, THE THROTTLE CONTROL AND PCV COMPONENTS FAILED AND WOULD NOT PERFORM CORRECTLY. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THAT THE THROTTLE CONTROL AND PCV MAY HAVE BEEN CLOGGED. THE FAILURE COULD RESULT IN SERIOUS INJURY OR DEATH. THE DEALER DID NOT STATE WHICH ONE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 47,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217634February 11, 2008
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I OWN A 2000 VOLVO S-80. WHILE PROCEEDING THROUGH AUTOMATIC CAR WASH, THE SUNROOF SHATTERED DURING THE BLOWER/DRYER OPERATION. CAR WASH MANAGER INFORMED ME THAT THESE MODELS HAVE A PROPENSITY TO BREAK AT THE SAME SPOT IN THE CAR WASH PROCESS. HE STATED THAT VOLVO REPLACES THE SUNROOF UNDER WARRANTY, BUT WHEN I CONTACTED VOLVO, THEY DENIED ANY KNOWLEDGE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216773February 2, 2008
VEHICLE SPEED CONTROL
DROVE TO TORONTO FROM WINDSOR ONTARIO AND CAME OFF THE HIGHWAY AND CAME TO STOP AT RED LIGHT BEHIND ANOTHER VEHICLE AND THE CAR SUDDENLY ACCELERATED TO 6000 RPM AND I PUT THE BRAKE ON BUT THE CAR WHEELS KEPT SPINNING AND PUT ON THE HAND BRAKE=AND FINALLY SHUT OFF THE MOTOR AFTER COLLIDING WITH CAR IN FRONT . THE WHEELS SMELT OF BURNT RUBBER. BEING SUNDAY-WILL BE TAKING CAR INTO DEALER ON MONDAY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10214883January 15, 2008
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SRS AIRBAG FAILURE AND ABS BRAKE WARNING LIGHTS AND ALERTS POSTED ON DASHBOARD DISPLAY. TURNS OUT THE PROBLEM WAS DEFECTIVE SOFTWARE AND WAS RESOLVED WITH A SOFTWARE UPDATE. THIS IS A CRITICAL SAFETY ISSUE SINCE THE FAILURE RESULTS IN THE DISABLING OF THE SYSTEMS. THE PROBLEM WAS DIAGNOSED AND FIXED IN ABOUT AN HOUR. VOLVO CLEARLY NEW ABOUT THIS PROBLEMS SINCE THE SOFTWARE UPGRADE (AKA A FIX) WAS ALREADY COMPLETED AND AVAILABLE - VOLVO HAD TO PAY SOMEONE TO FIX THE SOFTWARE, WHY PAY THEM IF THERE WAS NO DEFECT. I BELIEVE THIS SAFETY ISSUE SHOULD BE AT LEAST ADVISED IF NOT MANDATORY FOR ALL OWNERS OF THESE VEHICLES. IT IS A SIMPLE EASY WAY TO AVOID A TRAGEDY IF THESE SYSTEMS ARE DISABLED BY DEFECTIVE SOFTWARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214290January 9, 2008
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
SEATBELT WARNING INDICATORS FOR DRIVER AND FRONT PASSENGER DO NOT MEET FEDERAL AUTOMOBILE SAFETY REGULATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213987January 6, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, PARKING BRAKE, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP, STRUCTURE:BODY, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
1) ENGINE IDLES ROUGH, PROBLEM BECAME SO BAD THAT CAR STALLS AT LOW SPEEDS, LOST POWER STEERING & "ENGINE DIES" AT LOW SPEEDS (UNSAFE!). LOCAL MECH REFERRED TO ETM WARRANTY PROGRAM TO RE-PROGRAM FAULTY ETM MODULE. TOOK CAR TO DLR, RE-PROGRAMMED ETM CAR DIED AGAIN! TURNS OUT BAD BATTERY AS WELL: SEVERAL HUNDRED $$$ TO REPLACE BATTERY. CAR DOES NOT ACCELERATE SMOOTHLY, LARGE "SHUDDERS" PRESENT WHEN MERGING ONTO HWY, DURING TRANSMISSION/GEAR SHIFT. NOT GOOD! 2) AIRBAG "SRS-URGENT SERVICE" WARNING INDICATOR LIGHT IS ON. GOOD LOCAL MECH. STATES THIS IS A $1000 REPAIR. 3) "CHECK BRAKE LIGHT" WARNING INDICATOR LIGHT TURNS ON WHEN DEPRESSING ON BRAKE PEDAL: GOOD LOCAL MECH. STATES THAT THIS IS "NORMAL" REQUIRES EXACT MATCHING ELECTRICAL RESISTANCE OF ALL BRAKE LAMPS TO ENSURE THAT "CHECK BRAKE LIGHT" WARNING DOES NOT OCCUR (IN ACTUALITY THE BRAKE LIGHTS WORK FINE, THE BUILT-IN-TEST IS FAULTY). 4) "CHECK ENGINE LIGHT" COMES ON 2-3 TIMES IN LAST 3 MONTHS. MAJOR SERVICE WAS REQUIRED. ONE FAULT WAS ISOLATED TO FUEL TANK GAS CAP: IF NOT SECURED PROPERLY "ECM-4308 (LEAK DIAGNOSTIC) LARGE LEAK" OCCURS...REMEDIED BY TWISTING FUEL CAP 3 FULL ROTATIONS, AFTER RE-FUELING GAS TANK. GOOD LOCAL MECH. DIAGNOSED THE LOOSE GAS CAP PROBLEM, WARNED ME ABOUT IT, AND DIDN'T CHARGE ME (NICE!). 5) BODY PAINT IS VERY SUSCEPTIBLE TO CHIPPING & SCRATCHES. PAINT OR EXTERIOR PANELS ARE VERY SOFT AND EASILY DAMAGED. ANOTHER SHAME, THIS CAR LOOKS GREAT BUT DOES NOT HOLD UP VERY WELL UNDER TYPICAL PARKING LOT CONDITIONS (I.E. SOMEONE PARKED NEXT TO YOU OPENS THEIR CAR DOOR INTO THE SIDE OF YOUR CAR RESULTING IN A LARGE SCRATCH). SOLUTION: PURCHASE A FANCY CAR COVER AND PROTECT THE BODY PAINT, IF YOU CAN! 6) PARKING BRAKE "SEEMS LOOSE", UPON PARKING CAR AND ENGAGING PARKING BRAKE THE VEHICLE ROLLS ALMOST 30 CM BWDS OR FWD DEPENDING ON LEVEL OR INCLINED SURFACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212290December 19, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY WIFE WAS DRIVING THE VEHICLE AND I WAS A PASSENGER. WHEN ATTEMPTING TO OPEN THE SUNROOF AND WHEN IT WAS ABOUT 1/4 OPENED, A STEEL BAR, ABOUT 26 INCHES IN LENGTH CAME OUT OF THE ROOF OPENING AND HIT MY WIFE ON THE RIGHT SIDE OF HER HEAD WHILE SHE WAS DRIVING. THE GLASS DID NOT BREAK ONLY THE METAL BAR THAT WAS GLUED TO THE GLASS CAME LOOSE AND FELL OUT. HAD SHE TURNED HER HEAD IN MY DIRECTION, THE BAR COULD HAVE CAUSED SERIOUS INJURY AND EVEN COULD HAVE HIT ONE OF HER EYES. THIS METAL BAR WAS ATTACHED TO THE LEADING EDGE OF THE GLASS. NO ACCIDENT OR SERIOUS INJURY OTHER THAN BRUISED SKIN OCCURRED. ON NOV 29TH THE CAR WAS TAKEN TO THE DEALER TO BE EVALUATED AND SPOKE TO THE SERVICE MANAGER WHO SAID HE NEVER HEARD OF THIS HAPPENING BEFORE. WHEN HE CALLED A MECHANIC OVER TO ASK HIS OPINION, THE MECHANIC STATED THAT THEY JUST REPLACED A SUNROOF GLASS ON A SIMILAR CAR THE PREVIOUS WEEK WITH THE SAME PROBLEM. THE SERVICE MANAGER ONLY SAID THAT IF THE GLASS WAS REPLACED, IT WOULD BE VERY COSTLY. NO OFFER WAS MADE TO REPAIR OR REPLACE WITH A BETTER PART. THIS INCIDENT COULD HAVE CAUSED A SERIOUS OR DEADLY ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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