Volkswagen Taos Complaints (2022)

309 consumer complaints on file.

#11627703November 27, 2024
ENGINE
We received a warning light stating to check coolant system. The dealership stated it was a leak at the head gasket. Our mechanic told us to not drive the car due to the risk of this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627023November 23, 2024
FUEL/PROPULSION SYSTEM
The fuel door release actuator seizes up and does not release fuel door. This vehicle does not have a manual fuel door release, therefore if you run out of gas you are not able to manually open the fuel door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626628November 21, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623013October 31, 2024
SERVICE BRAKES
Rear brake pads worn out at 30,000 miles. Never had a car ever need rear brake pads replaced before even after 150,000 miles. I understand some owners have had the rear brakes pad on this vehicle totally worn out at 10,000 miles. VW extended the warranty from 12k to 24k miles, so they must be aware they have an issue of premature wear. 24k miles falls between the regularly scheduled service intervals so when I took my vehicle for regularly scheduled service at 30,000 miles I was told they were worn out and now have a large expense. Pretty convenient for VW it seems. A lot of folks who do not take their car back to a dealership for oil changes every 10,000 miles are easily going to have rear brake failure as most places that change oil don't look at the brakes at all, and who anticipate rear brake wearing out in the first place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622521October 29, 2024
FUEL/PROPULSION SYSTEM
FUEL TANK SENOSOR HAS MALFUNCTIONED WITHIN 2 YEAR OF OWNING VEHICHLE. DEALER SAYS THE WHOLE FUEL TANK NEEDS TO BE CHANGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620288October 17, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The radio system constantly blanks out and will not come back on for hours even after trying to turn it off and back on. There are major issues that point to the recalls that are known for the 2022 VE Taos however, there are no recalls for my specific vehicle. The vehicle check engine light is constantly on and there is constantly an issue with the fuel system. The Taos has issues with acceleration and shifting into other gears. The Taos now has a ticking sound and is at the mile range of (50,000- 60,000) which others who have complained about engine failures. This has been a current and ongoing problem with this vehicle and has cause a headache.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617020September 28, 2024
ENGINE, POWER TRAIN
I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615630September 20, 2024
SERVICE BRAKES
Rear brakes had premature brake pad wear and needed to be replaced at 11k miles and 14 months of vehicle ownership (Dec 2023) - warranty extension was granted due to low miles and length of owners. Once again rear brakes have premature pad wear and need to be replaced at 19k miles and 2 years of ownership. This has cost has been denied by both the dealership and VW. Premature rear brake pad wear (replacing pads every 7-9k miles) is a defect, not an anomoly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614442September 13, 2024
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2022 Volkswagen Taos. The contact stated while driving 60 MPH, the infotainment system screen display inadvertently turned black. The vehicle was taken to the dealer where it was determined that the infotainment system screen needed to be replaced. The dealer replaced the part; however, the rearview camera became inoperable after the repair. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that a software update was being developed to correct the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612952September 6, 2024
ENGINE
Always running low on coolant Must have head gasket issues, dealer been saying no issues but been having to top off coolant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612944September 5, 2024
UNKNOWN OR OTHER
Driving uphill on the highway at 80 mph with cruise control on. I then turned the cruise control off. Vehicle lost complete engine power and could no longer accelerate. All the warning lights came on, vehicle displayed “max rpm 4000x” with little speed left on vehicle I was able to move to the shoulder of highway and park. The vehicle displayed EPC light and “Please start engine manually” after several minutes I restarted vehicle it did start but it was delayed. I resumed my commute and after getting off the highway I came to a complete stop at the stop sign and when I accelerated the vehicle felt like the brakes got slammed on and it jerked, while a vehicle was following close behind me. Extreme safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612284September 3, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I purchased this vehicle new in Jan 2022. I have had multiple issues with sensors needing to be replaced, auto start/stop not working properly, coolant light flashing on and off intermittently Feb 2023 recall - owner manual insert April 2023 recall - software update Oct 2023 check engine light coming on - needed N80 valve Dec 2023 auto start not working - dealer states no fault codes Dec 28, 2023 auto start still not working, pushed for more thorough evaluation - found a P019600 fault (engine oil temp sensor), they had a tech service bulletin for ECM software 2024 - intermittent and sporadic issues with different warning lights July/Aug 2024 coolant light coming on again after cold start after sitting all night -dealer says nothing wrong Aug 2024 - I requested service dept to check head gasket - they did and found it to be leaking. was told part would take 2-3 days to arrive and have about a 3 day repair time. It's been 2 weeks. I have not heard from dealer until parents reached out to the dealership. Parts for head gasket replacement are on backorder with no known ETA (9-2-24)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611518August 29, 2024
SERVICE BRAKES, ENGINE
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610407August 23, 2024
ENGINE
2022 VW Taos 18k miles leaking coolant - coolant light is coming on 1x per month with minimal driving and mild conditions. I have had it diagnosed 3x at the dealership and they find “no leaks” and their directive is keep an eye on the reservoir. VW forums are full of similar stories where the head gasket needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609763August 20, 2024
FUEL/PROPULSION SYSTEM
My Hose attachment for the fuel that leads into the engine was leaking and it could have started on fire, VW Schumacher failed to catch this, a local mechanic found this problem, my check engine light keeps coming on as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609086August 16, 2024
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607641August 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Periodically, when trying to accelerate, the car stutters as if it's not getting any fuel and the check engine light will flash on briefly, then go off, and keep flashing on when pressing the gas pedal. It will continue to do this until you stop, turn the car off, open then close the door, let it set for about a minute, start the car again, and you HAVE to turn off the Automatic start/stop. Once you do that, and continue to keep turning off the auto start/stop every time you start the car for a few days to a week, it will resolve the issue for about a few months (or shorter if you drive frequently to where the auto start/stop is activated more frequently). -Engine? -Fuel Injection? -Automatic Start/Stop The car stuttered and acted like it was going to shut off while driving down the road. This could have caused an accident or even caused irreplaceable engine damage. It has not been reproduced or confirmed by a dealer or service center because it is random and once you shut the car off and the auto start/stop, it resolves the issue for a short time. I have called the dealer and I have called VW company to report the issue, but they both just refer me back to the other. No, the vehicle has not been inspected. No symptoms or warning lamps. The check engine light only comes on after the car stutters and struggles to accelerate for a few seconds, then it will flash on and off depending of if I am pressing the gas pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606889August 6, 2024
SERVICE BRAKES
Good afternoon, I own a 2022 VW Taos since April of 2022, I took my car for service to the dealership for 10k and 20k. When my vehicle had approximately 14,000 miles I do not know if the technicians actually checked my rear breaks. One more thing I got a letter from VW company saying that the VW Taos had issues with premature worn out rear brakes, the warranty was extended for a period of time of 2 years or 24,000 miles. Recently close to 2 weeks ago my Taos started making really bad noises coming from my rear breaks, made and appointment for today 10:00 am 8/6/2024 at Emich VW in Denver Co. When 30k service was performed and rear breaks were checked the VW gave me the surprise that I needed new rear breaks replacement of pads and rotors, I informed them about the service bulletin of the issues with the rear breaks but they stated that because the deadline was on April/2024 it was not covered under warranty. This is very frustrating because VW should extend the warranty on something that they know is defective from the factory and they already knew the issues that they had with the rear breaks, now dealership gave a quote of over 900 dlls to get it fix, my safety was at risk including my family's because VW knew about this but they gave a deadline of 2 years knowing that the breaks will fail around 24,000 miles or after the 2 years, something is wrong with the break system and I know because I used to be a mechanic. It has been just over 4 months since the deadline on April and I would like to make VW responsible for this issues and fix my car for free under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604954July 28, 2024
SERVICE BRAKES
First, I purchased my 2022 VW Taos (VIN [XXX] ) brand new from Rudolph VW in El Paso, Texas on [XXX]. For the most part, the vehicle has maintained its integrity until it was brought to my attention that the rear brakes needed replacement at 7, 230 miles. The brake replacement occurred April of 2023 and replaced by a warranty extension that was offered by VW and at no cost to me. As you can see, not too many miles are on the vehicle from date of purchase to the time the brakes were replaced in April of 2023. Based on my conversation with the dealership, VW is very aware of this problem based on the mere fact that the quality of the brake pad is not up to par. On June of 2024, I took my car in for a wheel alignment and was told once again the rear brakes were in need of replacement at a cost to me of $600. I was really confused and concerned how this can be since I don’t have a lot of miles on the vehicle YoY. After discussing this issue with the Certified VW Mechanic at the dealership, other Taos owners have experienced the same problem with the rear brake's wearing out too soon! I also got a second opinion from a reputable mechanic in my area, and was told the rear brakes shouldn’t be wearing out that quickly. While there, after additional inspection of the rear brakes, the mechanic made me aware the left rear caliper is damaged and requires replacement. At this point, I am seeking help to begin an investigation which I hope will create a recall. I thank you for your attention to this matter. If you require documentation, please let me know. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604031July 23, 2024
ENGINE
I purchase a 2022 VW Taos in February of 2022. Right after I purchase I got a coolant warning light. Took it to dealer and they added coolant. This stated happening a couple of time with the same fix by dealer. In March of 2023 they tested the cooling system and found nothing wrong and said the reason the car was loosing coolant was because the cap was not installed correctly and the coolant evaporated. The car still continues to loose coolant. Took the car back a few more times again the same fix, add coolant. Last week the check engine light came on and took the car to dealer. Now they tell me the car needs a new head cover gasket and since I have 58,000 miles it is no longer under warranty. I have taken the car to the dealership numerous times for the coolant being low and nothing was ever done to fix it. Now I am stuck paying $5200 for repairs that should have been done when the car was under warranty but an incompetent dealership never figured out what was wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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