Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11253957September 8, 2019
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I STARTED UP MY CAR AND WAS DRIVING FROM WORK, ALL OF A SUDDEN I SEE A BUNCH OF MY WARNINGS LIGHT APPEAR ON THE DASHBOARD ALL AT THE SAME TIME. I WAS DRIVING IN ALEXANDRIA CITY AND THE CARE WAS IN MOTION WHEN THE LIGHTS APPEARED. THE TIRE PRESSURE LIGHT, TRACTION CONTROL, ABS, AND EVEN THE AIR BAG LIGHT. 3 DIFFERENT SYSTEM HAVE FAULTS IS A CONCERN TO MY SAFETY. I WENT TO A MECHANIC TWICE AND THEN THE DEALERSHIP, FOUND OUT THAT THE REAR ABS SENSOR NEEDS TO BE CHANGED TO GET RID OF ABS AND TRACTION CONTROL. AFTER THAT WAS PART WAS CHANGED AND THE FAULT CODE WAS CLEARED THE TRACTION CONTROL AND TIRE PRESSURE STILL REMAINED. AIR BAG LIGHT CODE WAS CLEARED TOO. AFTER A MONTH DRIVING ALL OF THOSE SAME LIGHT REAPPEARED AGAIN AFTER I STARTED UP MY CAR, I WAS STATIONARY WHEN THE LIGHTS REAPPEARED AND WAS ABOUT TO DRIVE IN CITY. THE LIGHTS DID NOT GO AWAY AFTER DRIVING. A BIG JOB NEEDS TO BE DONE IN WHICH THIS IS AN MANUFACTURER ERROR WHICH VW NEEDS TO TAKE CARE OF. I'VE SPENT CLOSE TO $1100 OF PART AND LABOR AND THIS PROBLEM STILL REMAINS. I AM CONCERNED FOR MY SAFETY IF THE ELECTRONIC SYSTEM MIGHT CAUSED MY AIR BAGS TO DEPLOY OR TRACTION CONTROL MAY NOT ASSIST ME WHILE DRIVING. THE FIRST INCIDENT OCCURRED LATE JULY AND THE SECOND OCCURRED SEPTEMBER 6.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253895September 7, 2019
ELECTRICAL SYSTEM
MY THING IS WHEN I FIRST GOT THE CAR WHEN THE HEATER WAS TURNED ON YOU SMELL SOMETHING BURNING... TOLD THE DEALERSHIP THEY SAID IT WAS PROBABLY SAND GETTING IN THE HEATER...BUT MY CO WORKERS NOTICED IT ALSO IT WENT FROM THAT TO THE WINDOW NOT GOING UP AND DOWN WHEN YOU MASH THE BUTTON TO NOT GOING ALL THE WAY DOWN...THEN THE A/C NOT PUTTING OUT COOL AIR.... THE DEALERSHIP WAS TOLD ABOUT THIS AS WELL AND DID ASK IF A RECALL WAS DONE... NONE WAS DONE THEY NO OFF. THIS VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253917September 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE WILL SHUT OFF WHEN CAR IS IN TRAFFIC OR COMING TO STOP. ENGINE RPM WILL GO TO ZERO AND POWER STEERING AND POWER BRAKING IS LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253746September 6, 2019
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. VEHICLE WAS STOPPED IN A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253561September 6, 2019
ENGINE
CAR CONSTISTENTLY STALLS WHEN COMING TO A STOP. WILL STALL EVEN IN NEUTRAL WITH THE CLUTCH DEPRESSED. WILL DRIVE FINE SOMETIMES AND SOMETIMES IT WILL STALL 15+ TIMES IN A SINGLE TRIP. IT HAS ALMOST CAUSED AN ACCIDENT WHEN TRYING TO TURN IN AN INTERSECTION MULTIPLE TIMES NOW. STARTED AROUND 1,200 MILES ON THE CAR AND HAPPENS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253649September 6, 2019
SERVICE BRAKES
I AM MYSTERIOUSLY LOSING BREAK FLUID, YET THERE IS NOT A SINGLE LEAK IN THE CAR. IT HAS COME TO MY ATTENTION THAT I AM NOT THE ONLY ONE COMPLAINING ABOUT BREAK ISSUES AND HOW THEY SUDDENLY DO NOT WORK UP TO STANDARD. I HOWEVER HAVE ENOUGH KNOW HOW TO AT LEAST KNOW THAT THEY NEED FLUID. THE MINUTE I STARTED THE CAR AND PUT MY FOOT ON THE BREAK TO MOVE IT, THE BREAK PEDAL WENT TO THE FLOOR. IN LESS THAN A WEEK OF ME HAVING PUT FLUID IN, CHECKING THE BREAKS, AND HAVING THEM BLEED I NEEDED FLUID AGAIN. YET THERE IS NO LEAK PRESENT IN THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253355September 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
THE SAME DAY I DROVE THE VEHICLE OFF THE DEALER'S LOT, IT SHUT-OFF ON ME THREE TIMES; ONCE ON THE NEW JERSEY TURNPIKE AND TWICE AT A STOP LIGHT. THE FIRST TIME AT THE STOP LIGHT, I WAS WAITING FOR THE LIGHT TO TURN GREEN. THE SECOND WAS COMING TO A STOP. FURTHER, I WAS UNAWARE THE VEHICLE HAD SHUT-OFF UNTIL I TOOK MY FOOT OF THE BRAKE AND PLACED IT ON THE ACCELERATOR. IT SHUT-OFF A FOURTH TIME THE FOLLOWING WEEKEND WHILE IN THE MIDDLE OF A FOUR WAY INTERSECTION. EACH TIME, THE INFO CENTER IN THE DASHBOARD STATED, "PLACE THE GEAR SHIFT IN PARK AND MANUALLY START THE VEHICLE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253417September 5, 2019
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AUTOBARN CITY VOLKSWAGEN AT 773-794-7800 (LOCATED AT 5330 W IRVING PARK RD, CHICAGO, IL 60641) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE IGNITION KEY OFTEN PULLED OUT EVEN WHEN THE GEAR WAS IN NEUTRAL, WHICH COULD CAUSE THE VEHICLE TO ROLL DOWN FROM AN INCLINE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253426September 5, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS ENGAGED IN PARK AND TURNED OFF, IT ROLLED AWAY AND CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS CONCERNED BECAUSE HIS CHILD AND ANOTHER CHILD WERE OCCUPYING THE REAR SEATS WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, OTHER 2016 JETTAS WERE INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11253098September 4, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY 2009 VW JETTA HAS THE ABS, ELECTRONIC STABILITY PROGRAM (ESP) WARNING LAMPS ILLUMINATED WITH A FLASHING BRAKE WARNING LIGHT DURING NORMAL HIGHWAY DRIVING. THE ABS SYSTEM PROGRAM WAS UPDATED BY MY LOCAL VW DEALER ABOUT TWO YEARS AGO AS A PART OF A VW RECALL THAT WAS MAILED TO US. THE CAR IS EXTREMELY SENSITIVE TO WET OR MOIST ROADS ON A 90F DAY, IT ACTS LIKE IT'S DRIVING ON ICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253185September 4, 2019
AIR BAGS, SERVICE BRAKES, TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS, TRACTION CONTROL, BRAKE, AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC, HOWEVER, INFORMED THE CONTACT THAT THE FAILURE MAY BE DUE TO THE ABS CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252925September 3, 2019
SERVICE BRAKES
AFTER TAKING MY 2010 VOLKSWAGEN JETTA TO MY YEARLY TEXAS INSPECTION IT DID NOT PASS BECAUSE IS HAS THE BRAKE AND THE ABS LIGHT ON. THE ABS LIGHT IS ILLUMINATED WITH FAULT CODE 01130 AND OR 16352- ABS REPLACEMENT AFTER 45F2 RECALL. THE DEALER RECALL #16V913000 & T.S.B# 45-1704 WHERE IN CLEARLY INCLUDES MY VEHICLE IN THE RANGE OF VIN NUMBERS AFFECTED BY THIS FAULT. VOLKSWAGEN DOES NOT WANT TO HONOR THIS RECALL BECAUSE IT DOES NOT SHOW UP IN THEIR SYSTEM WITH MY VIN#. BUT AS STATED BEFORE THERE IS A "RECALL #16V913000 & T.S.B# 45-1704 WHERE IN CLEARLY INCLUDES MY VEHICLE IN THE RANGE OF VIN NUMBERS AFFECTED BY THIS FAULT. " I AM ATTACHING A DOCUMENT WITH A COPY OF THE TBS . THE PART THAT I DO NOT UNDERSTAND IS THAT VOLKSWAGEN KNOW THAT THEY HAD THAT EFFECT AND MY CAR HAS IT BUT SINCE THEY DO NOT HAVE MY CAR INT HE LIST THEY DO NOT WANT TO HONOR THE RECALL. CAN YOU PLEASE HELP ME WITH THIS? THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252927September 3, 2019
UNKNOWN OR OTHER
THIS IS AN IGNITION PROBLEM. WHILE BEING PARKED HAVING TROUBLE TURNING OFF ENGINE, KEY GETS STUCK IN IGNITION, STEERING WHEEL IS NOT LOCKED. SPARE KEY DOES THE SAME THING. THE SAFETY MECHANISM THAT PREVENTS YOU FROM TURNING THE KEYS FURTHER WHEN CAR IS ALREADY ON IS NO LONGER SHUTTING THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252757September 2, 2019
POWER TRAIN
I LOVE, LOVE, LOVE VW AND MY NEW (2019) VW JETTA 1.4T SEL. I PURCHASED IT IN 2018 AND IT'S CURRENTLY GOT JUST OVER 13K MILES ON IT. MY DAD DROVE IT THE OTHER DAY AND ASKED ME WHAT THE "GROWLING" NOISE WAS COMING WHEN HE ACCELERATED UNDER LOW POWER/ LIGHT LOAD (SWEET SPOT HAPPENING ABOUT 28-33 MPH). I NOTICED IT WHEN I FIRST PURCHASED THE CAR, BUT FIGURED IT WAS NORMAL. WHEN I LOOKED ONLINE, I SEE THAT A LOT OF OTHER PEOPLE HAVE COMPLAINTS ABOUT THIS TOO. I'M WONDERING IF THERE IS REALLY A PROBLEM THAT MIGHT GET WORSE AS TIME GOES ON. IT OCCURS EVERY TIME ACCELERATION HAPPENS. I REALLY DO LOVE THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252760September 2, 2019
POWER TRAIN
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252668September 1, 2019
ENGINE
THIS VEHICLE WILL NEED $1500. OF WORK TO PASS NYS INSPECTION.THE REAR MAIN SEAL HAS FAILED WHICH CAUSES A VACUUM LEAK THAT RESULTS IN AN EMISSIONS FAILURE. CEL. MY RESEARCH HAS INFORMED THAT THIS IS A VERY COMMON FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252546August 31, 2019
POWER TRAIN
PRE-MATURE CAMSHAFT FAILURE. LOBE FOR NUMBER 2 CYLINDER. NO COMPRESSION. 80K MILES. DRIVING 65MPH ON INTERSTATE, ENGINE LIGHTS LIT UP THE DASHBOARD, CAR STUMBLED, HAD TO PULL OFF THE SIDE AND LIMP TO THE NEXT EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252366August 30, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE VEHICLE CAUGHT FIRE IN THE ENGINE BAY BY THE FRONT DRIVER SIDE HEADLAMP. THE LOW BEAM OF THE HEADLIGHT KEPT GOING OFF AND ON PROMPTING A BROKEN HEADLIGHT OR HEADLAMP BULB SIGNAL ON DASH BOARD. AFTER REPLACING THE BULB THE ISSUE WAS NOT RESOLVED IT CONTINUED PERIODICALLY FOR ABOUT ONE MONTH . WHILE DRIVING I SMELLED BURNING PLASTIC AFTER WHICH I NOTICED FLAMES FROM THE FRONT DRIVER SIDE HEADLAMP. I PULLED OVER OPENED THE HOOD NOTICING THAT THE FRONT DRIVER SIDE HEADLAMP WAS MELTING AND ON FIRE. WITHIN TWO MINUTES OF PULLING OVER THE ENGINE BAY WAS COMPLETELY MELTED . THE FIRE SPREAD TO THE INTERIOR ' MELTING IT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11252375August 30, 2019
EXTERIOR LIGHTING
HEADLIGHT AND DAYTIME RUNNING LIGHT WIRING MELTED HAVE TO REPLACE THE WHOLE HEADLIGHT ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252483August 30, 2019
ENGINE, UNKNOWN OR OTHER
JETTA 2019 MAKES A GRINDING NOISE WHEN PUTTING THE GEAR ON REVERSE(MANUAL CAR). EVEN IF STATIONERY FOR MORE THAN 3 SECONDS IT MAKES A GRINDING NOISE. THERE IS SOMETHING DEFECTIVE ON THE CAR THAT THE DEALERSHIP IS HIDING FROM ME. I DONT FEEL SAFE DRIVING THE CAR KNOWING ITS DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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