Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10037148September 3, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER POWER WINDOW, PART FAILURE RESULTING IN WINDOW FALLING INTO DOOR. CONTACTED NEAREST DEALER, WAS INFORMED THAT THEY ARE PERFORMING LABOR FREE OF CHARGE, BUT I MUST PURCHASE THE PARTS. IF THE PROBLEM IS THAT WIDE SPREAD, THEY SHOULD PAY FOR THE PART ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038031September 2, 2003
ENGINE AND ENGINE COOLING
#3 ENGINE COIL CONTINUES TO BURN OUT, CAUSING VEHICLE TO SPUTTER AND STALL WHILE DRIVING. VEHICLE WAS REPAIRED UNDER A SAFETY CAMPAIGN TWO WEEKS AGO ,AND IT EXPERIENCED THE SAME PROBLEM AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030121September 2, 2003
AIR BAGS:SIDE/WINDOW
WHILE DRIVING THE SIDE AND CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THERE WAS NO COLLISION OF ANY KIND INVOLVED.*AK THE DEALER REFUSED TO FIX THE AIR BAG PROBLEM. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036896August 30, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL 4 OF MY ELECTRIC WINDOWS HAVE FAILED, 3 OF THEM FALL DOWN AND 1 WILL NOT MOVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036897August 30, 2003
TIRES:SIDEWALL, TIRES
GOODYEAR EAGLE RSA 225/45 17R TIRES THAT CAME WITH THE CAR WHEN WE BOUGHT IT NEW. COMPLETELY WORN OUT IN 18,000 MILES. INSIDE SIDEWALLS WERE CRACKED AND HAD BULGES. (BREAKDOWN OF CORDS) TALKED TO VW ABOUT THIS AND THEY SAID IT WASN'T COVERED UNDER WARRANTY. THEY TOLD US TO TAKE IT IT TO A TIRE STORE BECAUSE IT WASN'T THEIR PROBLEM. WENT TO AMERICA'S TIRE STORE (LIVERMORE, CA) AND THEY WERE GOOD ENOUGH TO CALL GOODYEAR ON THE DEFECT. THEY PRO-RATED THE TIRES (I THINK WE GOT $25 OUT OF IT) AND RECOMMENDED CONTINENTAL CONTITOURING CONTACT 225/45 17R. THESE TIRES ARE WARRANTED FROM CONTI FOR 55,000 MILES! THE PRICE WAS THE SAME AS THE GOODYEARS. OUTSTANDING TIRES! DON'T BUY YOUR VW NEW WITH GOODYEARS! GET THE MICHILENS IF YOU CAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037944August 29, 2003
WHEELS
WHILE DRIVING AT 65 MPH DRIVER'S SIDE REAR WHEEL FELL OF WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036813August 28, 2003
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
FIRST: COIN HOLDER BROKE, NEXT, THE FUEL PUMP. AFTER THAT, THE CATALYTIC CONVERTER WENT. THE HEAT GAUGE GOES ON THE "I WILL WORK WHEN I WANT TO, AND I WON'T WHEN I DON'T" ATTITUDE. SPEAKING OF FRONT END BUMPERS, I'VE HAD MINE REPLACED AND FIXED 3 TIMES, STUPID ME, SHOULDN'T I KNOW BY NOW NOT TO GET SO CLOSE TO THOSE PARKING CURBS. NEXT, IT STARTED USING OIL, EVERY 1000 MILES, 1 QT, WENT TO DEALER, GAVE ME RUNAROUND, MECHANIC STANDING BY LISTENING, TOOK MY SIDE, REPLACED RINGS, SORRY, I DIDN'T KNOW ABOUT THE SITE SOONER SO I COULD TELL YOU ALL THIS.FIXED. MAYBE, HOPE. NOW, CAR DIES ON HIGHWAY FOR NO APPARENT REASON ABOVE SPEEDS OF 50+, MOMENTARILY, AND THEN STARTS AGAIN. THE DRINK HOLDER HAS NOW BROKEN, SON HAS TO PUT AA BATTERY ABOVE CASSETTE TO HAVE SOUND COMING FROM ALL SPEAKERS. EMERGENCY FLASHERS STARTED MAKING CRACKING NOISES, ELECTRICAL PROBLEMS?, NOT MY VW. AIR CONDITIONER QUIT WORKING 1 MONTH AGO. WENT TO MECHANIC TODAY, HE SAYS COMPRESSOR. HAVE YOU PRICED A COMPRESSOR? $840. DEALER ONLY PART,GO FIGURE, AREN'T THEY ALL. WIPERS ARE NOT GOOD, REPLACED 2 TIMES. SO GLAD I DON'T HAVE POWER WINDOWS AND AUTO TRANS. I READ WHAT SOMEONE WROTE, "I LOVE MY CAR". IT'S A [XXX] SHAME ISN'T IT ,THAT WE PUT THIS MUCH CONFIDENCE INTO A CAR DEALER TO BE THIS DISAPPOINTED. ALL VW JETTA'S SHOULD READ "MADE IN MEXICO" EMBLAZENED - I DON'T KNOW WHERE. IF CLASS ACTION SUIT FILED, POST HERE. I GOT A LEMON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037699August 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 30 MPH AND WITH NO WARNING VEHICLE SHUT OFF, AND RESULTED IN AN ACCIDENT WITH ANOTHER VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10036697August 27, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
I RECENTLY BOUGHT A BRAND NEW 2003 VW JETTA TDI AT THE END OF NOVEMBER. ON THE DAY OF THE INCIDENT MY CAR FIRST STARTED LOSING POWER, I NOTICED THE PICK-UP WASN'T AS GOOD AS NORMAL, SECONDLY I STARTED NOTICING THE HEAT GAUGE WENT UP AS MY CAR STARTED OVER HEATING, THIRDLY I WAS ALMOST HOME GOING DOWN THE OFF-RAMP AND WHEN I PUT MY FOOT ON THE BRAKE TO STOP, THE BRAKE MADE A POPPING NOISE AND THEN THE BRAKE HIT THE FLOOR. I PUMPED THE BRAKES AND PUT THE CAR IN NUETRAL AND WAS ABLE TO STOP, AS I BEGAN DRIVING THE CAR WOULD NOT PICK UP ANY POWER AND IT FELT AS IF THE CAR WAS PULLING AGAINST ITSELF, I COULD NOT EVEN GET MY CAR TO GO ABOVE 15 MILES AN HOUR IN SECOND GEAR. I DROVE THE REST OF THE WAY HOME IN 2ND, AND WITH NO BRAKES. WHEN I MADE IT HOME I THOUGHT THERE WAS A FIRE UNDER MY CAR BECAUSE OF HOW HOT IT WAS, THE SMELL OF BURNING WAS AWFUL AND AS I GOT OUT OF MY VEHICLE THERE WERE CHUNKS OF CREAMY GREASE DRIPPING FROM MY CAR. I CALLED ROADSIDE ASST. AND HAD THEM COME TO MY HOUSE AND TOW THE VEHICLE TO A LOCAL DEALERSHIP (OVERTURF VOLKSWAGEN). AFTER SEVERAL DAYS OF TRYING TO FIND WHAT THE PROBLEMS WAS OVERTURF DECIDED THEY COULD NOT FIND A PROBLEM WITH MY VEHICLE. MY HUSBAND AND I HAD TO FORCE THEM TO LOOK INTO THE BRAKING SYSTEM. OVERTURF EXPLAINED TO US THAT WHAT HAPPENED TO ME OUT ON THE HIGHWAY WAS TYPICAL AND NOT TO BE CONCERNED, I KNEW DIFFERENTLY AND ENFORCED THE FACT THAT THEY NEEDED TO CHECK THE BRAKING SYSTEM. AFTER SEVERAL HOURS OF DEBATING OVER THE FACT THAT THE BREAKS DIDN'T NEED CHECKED, THEY TEST DROVE THE CAR AGAIN AND THE CAR REINACTED THE PROBLEM. IN THE END, MY BRAKE BOOSTER AND MASTER CYLINDER HAD TO BE REPLACED. LUCKILY MY CAR STILL IS UNDER WARRENTY, BUT THE CAR ONLY HAD 10,900 MILES ON IT, SOMETHING LIKE THE WHOLE BREAKING SYSTEM SHOULD NOT FAIL WITH AS LITTLE AS MILEAGE AS THE CAR HAD. ONE WEEK LATER THE CAR GETS PICKED UP AND THE NEXT DAY MY CRUISE WILL NOT SET. I NOW HAVE ANOTHER APPOINTMENT TO GET MY CRUISE CONTROL FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037985August 27, 2003
POWER TRAIN
1999 VOLKSWAGEN JETTA EXPERIENCING TRANSMISSION PROBLEMS.*MR WHEN THE GEAR SELECTOR WAS PLACED IN REVERSE, THE REVERSE SYNCHRO FAILED AND AS A RESULT THE VEHICLE HAD NO REVERSE GEAR. WHEN THE VEHICLE WAS PURCHASED THE CONSUMER WAS TOLD THAT THE VEHICLE HAD A 10 YEAR/100,000 WARRANTY, BUT WHEN THE CONSUMER NOTIFIED THE DEALER OF THE FAILURE THE DEALER REFUSED TO MAKE THE REPAIRS UNDER WARRANTY. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037875August 27, 2003
AIR BAGS
VEHICLE AIR BAGS DEPLOYED FOR NO APPARENT REASON. *MR THE TWO RIGHT INSIDE AIR BAGS DEPLOYED FOR NO REASON WHILE DRIVING BETWEEN THE SPEEDS OF 45 TO 55 MPH. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037994August 27, 2003
ELECTRICAL SYSTEM
VEHICLE'S ENGINE POWER WAS REDUCED WHILE DRIVING AND THE EPC LIGHT ILLUMINATED.*MR WHILE DRIVING THE EPC LIGHT ILLUMINATED AND THE VEHICLE'S SPEED WAS REDUCED FROM 60 MPH TO 20 MPH. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONSUMER THAT THERE WEREN'T ENOUGH COMPLAINTS TO LAUNCH AN INQUIRY. *NLM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036650August 26, 2003
ELECTRICAL SYSTEM
BRAKE LIGHTS TURN ON WHILE CAR IS PARKED AND REMAIN ON UNTIL BATTERY DRAINS. MUCH AS DESCRIBED IN NHTSA ACTION NUMBER EA03002 . THIS OCCURRED IN A 2001 VW JETTA. DEALER INSISTED THAT OFFENDING SWITCH WAS ONLY COVERED IN VW BEETLE. CURIOUSLY SWITCH WAS REPLACED BY 1JO945511D. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036615August 26, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY 2001 VW JETTA'S BRAKE LIGHTS STAY ON AND DO NOT TURN OFF. I HAD IT REPAIRED AT THE DEALER WHO SAID THE LIGHT SWITCH WAS BAD. I JUST FOUND OUT THAT THE 2001 VW BEETLE IS BEING RECALLED FOR THE SAME PROBLEM BUT NOT THE JETTA. THE PARTS ARE THE SAME AS PER THE PARTS DEPARTMENT AT HALTERMANS VW IN PA. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034450August 25, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER NOTICED A GRINDING SOUND WHEN DEPRESSING BRAKES AT 30-35 MPH FROM REAR AND FRONT OF VEHICLE. VEHICLE WAS SERVICED BY TECHNICIAN, CALIPERS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033490August 25, 2003
EQUIPMENT:MECHANICAL, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I PURCHASE A 2001 JETTA NEW AND IN ABOUT 3 YRS I HAVE HAD TO REPLACE THE BRAKE LIGHT SWITCH TWICE FOR AN AVERAGE LIFE EXPECTANCE OF 19 MONTHS. TALKING WITH THE DEALER, I WAS INVORMED THAT THE BRAKE LIGHT SWITCH BASE NO AVAILABLE SEVERAL MONTHS AGO AND IS NOW STARTING TO BECOME AVAILABLE AGAIN. CURRENTLY MY MECHANIC HAS FOUND ONLY 1 BRAKE LIGHT SWITCH ON THE EAST COAST. HE HAS CALL THE LOCAL DEALERS IN A 100 MILE RADIUS AND THEY DO NOT HAVE ANY, CONTACTED VW REGIONAL AND THEY DO NOT HAVE ANY. INTERESTED TO KNOW IF OTHERS ARE HAVING THE SAME PROBLEM. TO ME 19 MONTHS BETWEEN SWITCHES IS A LITTLE EXCESSIVE TO REPLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033297August 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
ALL MY TRANSMISSION MOUNT BOLTS HAVE FAILED. THE RIGHT MOUNT BOLTS FAILURE WAS NOTED WHEN HAVING MY TIMING BELT REPLACED AT 60K. THE FRONT MOUNT BOLTS WERE NOTED JUST PRIOR TO THAT WHEN I HEARD NOSES THAT SOUNDED LIKE MY CLUTCH WAS FAILING. IN THIS CASE THE FRONT BOLT HAD BEEN BROKEN. THE LEFT SIDE FAILURE JUST OCCURED, LEADING TO MY ENGINE TO DROP OUT AS I WAS MOVING. THE RESULT OF ONE BROKEN BOLT AND ONE DETHREADED BOLT, I'M NOT SURE WHAT ORDER THIS HAPPENED. I AM LUCKY THAT I WAS NOT KILLED AS I WAS GOING SLOW WHEN IT HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034365August 22, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED THE SAME DEFECT WITH ABS AS STATED IN RECALL 02 V 031 000, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034390August 22, 2003
ENGINE AND ENGINE COOLING
ENGINE LIGHT ILLUMINATED AND VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DETERMINE THE PROBLEM. DEALER DID ATTEMPT TO REPAIR THE VEHICLE, BUT ENGINE LIGHT REMAINED ILLUMINATED AFTER THE REPAIR WAS DONE. CONSUMER HAS DOCUMENTATION ABOUT THIS AND OTHER SAFETY ISSUES IN THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034408August 22, 2003
ENGINE AND ENGINE COOLING
INTERMITTENTLY WHILE DRIVING AT 70 MPH SUDDENLY SPEED DECREASED TO 25 MPH FOR 10 SECONDS. DEALER HAD INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM STILL OCCURRING. THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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