Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10072970May 21, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
I OWN A 1999 VOLKSWAGEN JETTA. I HAVE NOW HAD TO REPLACE THE WINDOW REGULATOR ON 2 OCCASIONS. A QUICK SURVEY OF THE INTERNET SHOWS THAT THIS IS NOT AN UNUSUAL REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067290May 20, 2004
AIR BAGS:SIDE/WINDOW
PASSENGER SIDE/WINDOW AIRBAG DEPLOYED. DEALER STATED THAT COMPUTER WAS READING CRASH DAMAGE. CONSUMER INDICATED VEHICLE WAS NOT INVOLVED IN A CRASH. *AK THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER PULLED DATA OFF THE COMPUTER THAT INDICATED THAT THERE WAS A CRASH AND DAMAGE TO THE RIGHT FRONT WHEEL. DUE TO THEIR FINDINGS THE MANUFACTURER REFUSED TO COVER ANY REPAIRS UNDER WARRANTY. THE CONSUMER'S INSURANCE COMPANY ALSO PERFORMED AN INVESTIGATION AND THEY CONCLUDED THAT THERE WAS NO EVIDENCE OF A CRASH. THE INSURANCE COMPANY AND MANUFACTURER ARE TRYING TO SCHEDULE A TIME TO GET TOGETHER AND TAKE THE AIR BAGS APART TO DETERMINE WHAT CAUSED THEM TO DEPLOY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063251May 20, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER'S SIDE SEAT WARMER MALFUNCTIONED. THE DRIVER BEGAN TO SEE AND SMELL SMOKE, PULLED OVER, GOT OUT, AND NOTICED A QUARTER SIZE HOLE IN THE DRIVER'S SIDE SEAT THAT WAS SMOKING, AND LITTLE SPARKS CAME OUT. *AK VEHICLE WAS REPAIRED UNDER WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072866May 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE ACCELERATING FROM EITHER A STOP OR MOVING, THE TRANSMISSION OCCASIONALLY WILL SLIP WHILE SHIFTING FROM 1ST-2ND GEAR, REGARDLESS OF EITHER LIGHT OR HEAVY THROTTLE. THIS PROBLEM HAS PROVEN ELUSIVE TO DUPLICATE ON DEMAND AND HAS OCCURED UNDER VARIOUS CONDITIONS, TO INCLUDE: LIGHT & HEAVY ACCELERATION; MOVING & FROM DEAD STOP; DRY & WET ROADS; INCLINED (UPHILL) & DECLINED (DOWNHILL) AND VARIOUS COMBINATIONS OF LISTED CONDITIONS. THIS STARTED OCCURING AROUND 29,000 MILES AND HAS CONTINUED ON/OFF UP TO ITS' CURRENT 40,073 MILES. WITHOUT BEING ABLE TO DUPLICATE IT FOR THE DEALER IT WILL BE A MOOT POINT TO BRING IT IN FOR DIAGNOSIS/REPAIR, AS THEY WILL "GUESS" THE CAUSE AND CHARGE ME ACCORDINGLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072871May 19, 2004
STRUCTURE, SEAT BELTS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
I THOUGHT MY FIRST NEW CAR PURCHASE (A 2000 JETTA VR6 GLS) WAS A LEMON. I, LIKE MANY OTHERS, HAVE EXPERIENCED SEVERAL PROBLEMS. PROBLEMS SUCH AS: - REAR CUP HOLDERS BROKEN - MIDDLE/REAR SEATBELT LOCKED, CANNOT BE USED - 02 SENSORS BOTH REPLACED SINCE MIL LIGHT KEPT ILLUMINATING - MAS SENSOR REPLACED (AND LATER RECALLED) - BOTH FRONT WINDOWS HAVE FALLEN TO THE "BLACK HOLE" (AND LATER RECALLED; INCLUDING A RECALL TO THE RECALL B/C THEY WENT FROM METAL CLIPS TO PLASTIC OR VICE VERSA) - PAINT PEELING FROM INSIDE DOOR HANDLES - ALARM SYSTEM FAULTY ON PASSENGER SIDE DOOR (DEALER TOLD ME THAT UNLESS THE CAR BEEPS AT ME, THE ALARM IS NOT SECURED. SO, I MUST LOCK THE DOOR. STAND BY FOR 15 SECONDS, LOCK THE DOOR AGAIN AND THIS TIME WHEN THE CAR BEEPS, THE PASSENGER DOOR IS SECURED. AND, FURTHERMORE, (THIS IS GOOD - KEEP READING) I WAS TOLD THAT IF I DRIVE TOO CLOSE TO A JEA BUS, THEIR BUS COMPUTER SYSTEMS ARE RUN ON THE SAME CHANNEL AS MY JETTA'S COMPUTER SYSTEM AND SOMETIMES BEING TOO CLOSE TO A JEA BUS WILL CAUSE MY CARS COMPUTER SYSTEM TO SCRAMBLE). COMPUTER SYSTEM CAN BE RESET, AND DID YOU KNOW THAT WHILE RESETTING, VW CAN MAKE YOUR CAR BEEP IN DIFFERENT PATTERNS? THAT'S PROBABLY A "FEATURE"! - CENTER CONSOLE/ARMREST LATCH BROKEN - LARGE SPRING SITS UNDERNEATH MY PASSENGER SIDE FRONT SEAT - SEAT BELT NO LONGER CLICK, INDICATING LOCKED IN POSITION (DEALER TOLD ME IT STILL WORKS. SO, NOW I HAVE TO PUSH IT DOWN AND THEN TUG ON IT, HOPING THAT IT REALLY IS LOCKED -- IF NOT, I MAY FLY OUT THAT RECALLED WINDOW.) - CHILD RESTRAIN SEAT LOCKS RECALLED - TRUNK LOCK WOULDN'T STAY LATCHED - FRONT FENDER SEPARATING FROM BODY OF CAR - GRINDS GOING INTO SECOND GEAR (MANUAL TRANSMISSION) - WHEN CAR IS PUT INTO 1ST GEAR, IT WAITS A FEW SECOND BEFORE IT GETS ENOUGH POWER TO FULLY ACCELERATE - BRAKE DUST COVERS ALLOY WHEEL, IN JUST HOURS OF CLEANING DRIVERS WANTED...BUT THEY'RE ALL IN THE DEALER WAITING ROOM! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072800May 18, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE ALREADY HAD 3 REGULATORS REPLACED, NOW I NEED ONE MORE REPLACED AND HAVE ANOTHER WINDOW REGULATOR ON IT'S WAY OUT. WINDOW STOPS OPERATING, YOUR LUCKY IF IT STOPS IN THE "UP" POSITION. I UNDERSTAND THIS IS A PROBLEM WITH ALL JETTA'S FROM VARIOUS DEALERS / REPAIR FACILITIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072828May 18, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I HAVE NOW REPLACED BY BRAKE SWITCH AND BRAKE LIGHT SWITCH. I'M NOT SURE IF THEY ARE THE SAME THING BUT I HAVE REPLACED THEM BOTH. THE FIRST ONE WAS THE BRAKE LIGHT SWITCH. THIS WAS REPLACED BECAUSE MY LIGHTS WOULD RANDOMLY TURN ON. EVEN WHEN PARKED THE LIGHTS WOULD REMAIN ON. I GOT IT TO TURN OFF BY WEDGING SOMETHING BEHIND THE BRAKE SO IT WOULD NOT GO ON. HOWEVER, I PAID $59 FOR IT TO GET FIXED. THE OTHER SWITCH, THE BRAKE SWITCH WAS REPLACED TODAY. THE CHARGE WAS $137. THIS REPAIR WAS DUE TO THE SHIFTER BEING STUCK IN PARK. I HAVE SPENT DAYS WITH THIS PROBLEM AND I FEEL MY CAR SHOULD BE UNDER THE RECALL. THE SERVICE REPRESENTATIVE SAID THAT MY CAR DID NOT COME UP AS A RECALL VEHICLE. IF SO MANY JETTAS NEED REPAIRS FOR THIS PROBLEM WHY IS NOT MY CAR INCLUDED IN THIS RECALL. I EXPERIENCE THE SAME PROBLEMS AS OTHERS AND I AM NOT BEING TREATED FAIRLY. IF VW IS TO KEEP ITS GOOD REPUTATION THEY SHOULD REIMBURSE EVERYONE WHO HAS SIMILAR OR EXACT PROBLEMS. IN BOTH INSTANCES THE BRAKE SWITCH AND BRAKE LIGHT SWITCH WERE REPLACED. IF THESE ARE THE SAME ITEM THEN PEOPLE SHOULD BE NOTIFIED ABOUT THESE PROBLEMS AND THEY SHOULD NOT BE LIABLE TO PAY FOR SERVICE ON THEIR VEHICLES! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073728May 17, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 25 MPH AND ROLLING OVER A SMALL POTHOLE AIRBAG DEPLOYED INADVERTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072754May 17, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
IN JANUARY OF 2003 WHILE STOPPED AT A RED LIGHT MY CAR WAS REAR-ENDED. THERE WAS MINOR DAMAGE DONE TO MY BUMPER AND THAT WAS REPLACED. IN APRIL 2004 MY CAR WAS AGAIN REAR-ENDED WHILE STOPPED AT A RED LIGHT. IN THIS INCIDENT THE LADY BEHIND ME WAS ALSO STOPPED AT THE RED LIGHT AND SHE SAID HER FOOT SLIPPED OFF THE BRAKE AND SHE HIT ME. WE THOUGHT THAT PERHAPS SHE SAW THE TURN LANE LIGHT TURN GREEN AND SHE WENT. BECAUSE THE DAMAGE TO MY CAR THIS TIME WAS 4000 DOLLARS. AFTER THE ACCIDENT I FOUND OUT THAT NONE OF MY BRAKE LIGHTS WORKED, EVEN THOUGH ONLY ONE TAIL LIGHT HAD BEEN BUSTED. THE REPAIR SHOP REPLACED THE TAIL LIGHT ASSEMBLY AND ALL WORKED PROPERLY. I BELIEVE THAT MY BRAKE LIGHTS FAILED TO OPERATE PROPERLY CAUSING THE ACCIDENTS. I HADNT THOUGHT OF THIS POSSIBILITY UNTIL I RECEIVED THE RECALL NOTICE IN MAY 2004. I HAVE LOST TIME AT WORK, MINOR INJURIES & MY CAR WILL NEVER BE AS IT WAS PRIOR TO THIS. AS OF THIS TIME NOTHING HAS BEEN DONE TO THE BRAKE LIGHT SWITCH AS I AM TRYING TO FIND OUT HOW TO DETERMINE IF THIS IS RELATED TO MY 2 ACCIDENTS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10072758May 17, 2004
FUEL SYSTEM, GASOLINE:DELIVERY, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ELECTRICAL SYSTEM:WIRING
MY 2002 VW JETTA, VIN# [XXX] HAS APPROXIMATELY 22,334 MILES ON IT AND HAS BEEN AT PACIFIC VW SINCE MARCH 18, 2004. THE CONCERN WITH THE VEHICLE, WHICH THE DEALER/FACTORY REPS HAVE BEEN UNABLE TO REMEDY IS WITH A COMPLETE LOSS OF ACCELERATION. *AK WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WILL SLIGHTLY ACCELERATE TO ABOUT 15-20 MPH AND THEN THE VEHICLE WILL NOT PROPEL FORWARD AT ANY FASTER RATE, EVEN WITH THE PEDAL ALL THE WAY TO THE FLOOR. ACCELERATION IS RESUMED WHEN THE PEDAL IS BROUGHT UP TO THE TOP AGAIN AND DEPRESSED YET AGAIN TO GET ANY NORMAL TYPE OF ACCELERATION. PLEASE NOTE THAT THIS IS NOT POOR ACCELERATION BUT RATHER AN INABILITY FOR THE VEHICLE TO ACCELERATE. THIS CONDITION HAS BEEN ATTEMPTED TO BE REMEDIED BY MY DEALERSHIP BY REPAIRING/REPLACING THE ECM, TCM, FUEL PUMP, WIRING HARNESS AND A RADIATOR HOSE - THE HOSE WAS DAMAGED WHILE ATTEMPTING TO REPAIR THE VEHICLE AND IS UNRELATED TO THE VEHICLES TRUE CONCERNS. ALL OTHER ITEMS WERE UNSUCCSESSFUL. THE SAFETY CONCERN IS THAT WHEN MERGING OR TURNING ONTO TRAFFIC AND ATTEMPTING TO ACCELERATE, THERE IS A HUGE POTENTIAL FOR AN ACCIDENT IF THE VEHICLE WILL NOT ACCELERATE, EVEN WITH THE PEDAL ALL THE WAY TO THE FLOOR. I FEAR THAT A REAR END ACCIDENT MAY ENSUE IF THIS CONDITION IS NOT FIXED BY VW. I HAVE YET TO HEAR FROM A FACTORY REPRESENTATIVE DESPITE MULTIPLE PHONE CALLS AND AN EMAIL NOTIFICATION TO VW. KIND REGARDS, [XXX]. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073744May 17, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE MALFUNCTIONED. IT INDICATED GAS TANK WAS FULL WHEN IT WAS ACTUALLY EMPTY. CONSUMER RAN OUT OF GAS ON THE FREEWAY, AND WAS REAR ENDED AT AN INTERSECTION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10073931May 17, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
RECALL NOTICE REGARDING THE BRAKE LIGHTING SYSTEM. *MR THE BRAKE LIGHT SWITCH FAILED PRIOR TO THE CONSUMER RECEIVING RECALL NOTICE 04V-096000 WHICH CAUSED THE BRAKE LIGHTS TO MALFUNCTION TWICE. ON BOTH OCCASIONS THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE THEY REPLACED THE LIGHT BULBS. AFTER THE RECALL ARRIVED THE CONSUMER REQUESTED REIMBURSEMENT FROM THE DEALER FOR THE TWO BULBS THE REPLACED. THE DEALER DENIED HER REQUEST SO NOW SHE IS REQUESTING REIMBURSEMENT FROM THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072708May 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
CAR HAS JUST HAD THE SECOND TRANSMISSION PLACED IN LESS THAN 11,000 MILES. I HAVE HAD THIS CAR IN THE SHOP 17 TIMES LOSING IT EACH TIME AT THE LEAST FOR 2 DAYS AND AT THE MOST FOR A WEEK AND A HALF. THE DEALERSHIP AND VW REFUSE TO PROVIDE ANY TYPE OF ASSISTANCE WITH A RENTAL CAR LEAVING ME TO RELY ON OTHERS FOR TRANSPORTATION OR PAY HIGH RENTAL COSTS. EVERY TIME THE TRANSMISSION GOES OUT IT BEGINS TO SLIP WHEN GOING INTO GEARS AND POUNDS INTO GEARS OTHER TIMES. I HAVE ALSO REPLACED SEVERAL EMISSION SENSORS AND COMPLETELY REBUILT THE BACK BRAKE SYSTEM. THESE ARE JUST A FEW OF THE NUMEROUS PROBLEMS. SO FAR MOST OF THE PARTS HAVE BEEN REPLACED UNDER WARRANTY, BUT THERE HAS BEEN SEVERAL THAT I HAVE HAD TO PAY FOR OUT OF MY OWN POCKET. I BOUGHT A VW FOR ITS SUPPOSED EXCELLENT QUALITY, BUT HAVE OBVIOUSLY PURCHASED A LEMON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072665May 15, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING I HEARD A SQUEALING NOISE COMING FROM MY A/C. TURNED FAN OFF AND SQUEALING STOPPED. TURNED FAN BACK ON AND SQUEALING STARTED AGAIN THEN SOMETHING FEEL OFF MY CAR AND THE A/C WOULD NOT BLOW COLD AIR. JUST GOT BACK FROM FIRESTONE AND THEY SAID THAT I NEED A NEW A/C CLUTCH AND COMPRESSOR AND IT WOULD COST $864.30. MY CAR IS NOT OLD ENOUGH AND DOES NOT HAVE ENOUGH MILES FOR THE CLUTCH TO FAIL AND TO NEED A NEW COMPRESSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072672May 15, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A NEW 1999 VW JETTA TDI AND I KEEP HAVING PROBLEMS WITH BREAKING OIL PANS. THERE IS A PROBLEM WITH THE GROUNG CLEARANCE WITH THE CAR. I AM ON MT 3RD OIL PAN AND GOING ON THE 4TH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072598May 14, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHILE STARTING THE ENGINE. HOOD DAMAGED, BATTERY ACID RELEASED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073632May 14, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING BETWEEN 30 AND 35 MPH CONSUMER HIT A POT HOLE AND FRONT PASSENGER AND SIDE CURTAIN AIR BAGS DEPLOYED. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10073677May 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO MOVE. CONSUMER APPLIED THE ACCELERATOR PEDAL NUMEROUS TIMES AND THE VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE NEEDED CLEANING DUE TO INTAKE MANIFOLD BEING CLOGGED WITH CARBON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072554May 13, 2004
AIR BAGS:SIDE/WINDOW
1.I AM AN 8 MONTH PREGNANT MOTHER WHO WAS DRIVING A VW JETTA WHEN THE SIDE AIRBAGS DEPLOYED FOR NO APPARENT REASON. I WAS NOT INVOLVED IN A CAR ACCIDENT, NOR DID I HIT ANYTHING WHEN I MADE A LEFT TURN OFF THE LINCOLN TUNNEL ON THE WAY TO DROP MY DOG OFF TO HIS NEW HOME 3/21/04. 2.TOOK IT TO BAYSIDE VW DEALER ON 3/22/04, WAS TOLD THAT THE COMPUTER READS THAT IT WAS AN OUTSIDE INFLUENCE THAT SET THE AIRBAG OFF, AND WAS TOLD THAT I MUST HAVE HIT A POTHOLE. SINCE THE BAYSIDE MANAGER SAW A BUBBLE ON MY TIRE, HE MADE THE ASSUMPTION THAT THE AIRBAG WENT OFF BECAUSE OF A POTHOLE. WAS ALSO TOLD THAT IT WAS AN ACCIDENT, EVEN THOUGH I WAS NOT HIT, NOR DID I HIT ANYBODY, AND THAT THE INSURANCE WOULD TAKE CARE OF IT. CAME HOME AND CALLED VW CUSTOMER SERVICE @ 1-800-822-8987 AND PUT IN A COMPLAINT. DO AIRBAGS NORMALLY GO OFF BECAUSE FOR SOMETHING SO EASILY AS A POTHOLE ? WE LIVE IN NY CITY, AND POTHOLES ARE EVERYWHERE ESPECIALLY AFTER THE WINTER WE HAD! 3.FINALLY SPOKE TO JIM MEYERS FROM VW CUSTOMER SERVICE AIRBAG DEPT, AND ALL HE COULD SAY WAS SORRY THE COMPUTER SAYS IT WAS AN OUTSIDE INFLUENCE SO VW WILL NOT DO ANYTHING, SEE YOUR INSURANCE AGENCY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072500May 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
LAST JANUARY I BOUGHT MYSELF A 2003 JETTA STRAIGHT OFF THE LOT BRAND NEW. EVERYTHING WAS GOING GREAT UP TO OCTOBER ONCE THE COLD WEATHER STARTED TO SET IN. THE CAR IS AN AUTOMATIC AND WHEN LEAVING IT TO SIT FOR A PERIOD OF TIME I WOULD GET IN TO DRIVE THE CAR AND STARTING OUT WHEN SHIFTING FROM 2ND TO 3RD GEAR IT WOULD SLAM INTO GEAR. IT WAS ABSOLUTLY HORRIBLE AND SCARY FELT AS IF THE CAR WAS GOING TO BOTTOM OUT. SO I CALLED THE DEALERSHIP AND BROUGHT IT IN FOR A CHECK, THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR SO I TOOK IT HOME AGAIN BUT THE PROBLEM KEPT HAPPENING. SO AGAIN COME MARCH I BROUGHT IT BACK THIS TIME THEY HAD IT FOR A WHOLE WK AND AGAIN TOLD ME NOTHING WAS WRONG, SO I BROUGHT IT HOME AGAIN AND AGAIN LATER ON NOT EVEN A WEEK LATER IT STARTED TO SHIFT LATE AGAIN SO I CALLED AGAIN THIS TIME THE SERVICE REP TOLD ME THERE WAS NOTHING MORE HE COULD DO FOR ME. I CALLED THE VW COMPANY AND THEY TOLD ME IT WAS THE WAYI WAS DRIVING THE CAR "I WAS AN AGGRESSIVE DRIVER". I CALLED THE BBB AND OPENED UP A CLAIM AND NOW AGAIN THEY HAVE MY CAR AND I HAVE A RENTAL BUT AGAIN THEY ARE TELLING ME THERE IS NOTHING WRONG WITH THE CAR. NEVER ONCE HAS ANYONE APOLIGIZED. NO AUTOMATIC SHOULD SLAM INTO GEAR WHEN DRIVING IT. THEY HAVE DONE NOTHING TO EVEN TRY TO FIX THE PROBLEM. ALL THEY KEEP DOING IT TURNING IT AROUND ON ME AS IF IT IS MY FAULT THE WAY I AM DRIVING THE CAR.. I HAVE DONE RESEARCH ON MYVWLEMON.COM AND I HAVE FOUND A MILLION OTHER CUSTOMERS WITH THE SAME PROBLEM AND INFORMED BARRYS OF THIS AND THEY TOLD ME UNLESS IT IS THE EXACT SAME CAR SAME ENGINE SAME STYLE THERE IS NO CASE.. THIS IS THE ABSOLUTLY THE WORST I HAVE EVER BEEN TREATED FROM A COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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