Volkswagen GTI Complaints
1,407 consumer complaints on file.
- #10472889August 29, 2012ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE TRAVELING BETWEEN 40-60 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER THE FAILURE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES WHERE THE DEALER CONFIRMED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,600 AND THE CURRENT MILEAGE WAS 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10472556August 27, 2012STRUCTURE
I HAVE A SIGNIFICANT WATER LEAK IN PASSENGER SIDE OF HATCHBACK INTERIOR, PRESUMABLY RELATED TO REAR SUNROOF DRAIN RECALL. DID NOT RECEIVE ANY RECALL NOTICE FROM VW IN REGARDS TO THE SUNROOF DRAIN COMPLAINTS, AND JUST DISCOVERED THE "WATER INGRESS SETTLEMENT VIN LOOKUP." MY VIN WAS INCLUDED, YET THE RECALL DATE PASSED ON 12/31/2011. I AM UNSATISFIED THAT GIVEN THE SERIOUSNESS OF THE LEAK, AND RESULTING DAMAGE TO THE INTERIOR OF MY VEHICLE, VW DID NOT CONTACT ME FOR INSPECTION/REPAIRS. ACCORDING TO VW, MY VEHICLE CURRENTLY HAS NO OPEN RECALLS. HOWEVER, THIS WATER LEAK RENDERS MY VEHICLE UNUSABLE DURING INCLEMENT WEATHER, FOGGING UP EVERY WINDOW SURFACE TO THE POINT MY VIEW IS COMPLETELY OBSTRUCTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10469199August 4, 2012TIRES, TIRES:SIDEWALL
ON 4 AUG 2012 AT ABOUT 2:15PM MY WIFE EXPERIENCED A FAILURE OF HER RIGHT (PASSENGER SIDE) REAR TIRE. THE TIRE IS A DUNLOP SP SPORT 01 AS 225/40R18. THE CAR WAS BEING DRIVEN AT ABOUT 35 MPH ON SURFACE STREETS. MY WIFE HEARD A "POP" NOISE AND NOTICED THAT THE TIRE INFLATION WARNING CAME ON. SHE IMMEDIATELY CALLED ME AND AAA. THEY PUT ON THE FULL-SIZED SPARE. WHEN I INSPECTED THE TIRE THE INSIDE SIDEWALL SHOWED A "SPLIT" IN ONE OF THE SEAMS. I HAVE EXPERIENCED THE SAME TYPE OF FAILURE (INSIDE SIDEWALL SHOWED A "SPLIT" IN ONE OF THE SEAMS) WITH THE SAME TIRE TYPE (DUNLOP SP SPORT 01 AS 225/40R18) ON 1 JUNE 2012. THAT TIME THE CAR WAS BEING DRIVEN ON A HIGHWAY AT 65 MPH. THAT TIME THE RIGHT FRONT (PASSENGER) TIRE FAILED. THIS IS DEFINITELY A SAFETY ISSUE! BOTH TIRES FAILED WIT APPROXIMATELY 30,000 MILES ON THEM. THE DEALER INDICATED THAT THEY WERE SAFE TO INSTALL AT THE START OF THE SUMMER SEASON. WE SWITCH TIRES TWICE A YEAR BECAUSE THE DUNLOPS ARE CONSIDERED MORE OF A "PERFORMANCE" TIRE. AFTER THE FIRST FAILURE THE DEALER ORDERED A PAIR OF TIRES. HE ORDERED THE SAME ONES SO THE TREAD WOULD MATCH. NOT SURE AT THIS POINT THAT I WILL CONTINUE WITH DUNLOPS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10466726July 20, 2012AIR BAGS
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 42,000. UPDATED 08/28/12*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10465930July 17, 2012ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT THIS VW GTI 2009 IN 01/2009. SINCE LAST SUMMER, THE ENGINE START TO HAVE ISSUES WHEN TRYING TO TURN IT ON. HERE IS WHAT HAPPENS: WHEN THE ENGINE TEMPERATURE IS COOL, IT HAS NO PROBLEM TO TURN IT ON. BUT WHEN THE ENGINE IS ALREADY WARMED UP (E.G., AFTER DRIVE 15 MIN ON THE FREEWAY), AND YOU TURN IT OFF. THEN THERE IS >50% CHANCE IT WON'T GET STARTED WHEN YOU TRY TO TURN IT ON AGAIN. IF THIS HAPPENS, I MIGHT HAVE TO TRY A COUPLE OF TIMES THEN IT CAN GET THE ENGINE STARTED. I HAVE BEEN TO TWO DIFFERENT VW DEALERS FOR SEVERAL TIMES, NEITHER CAN IDENTIFY WHAT'S THE ROOT CAUSE. IN MY LAST VISIT, I SHOWED THEM HOW TO REPRODUCE THE PROBLEM, AND I LEFT THE CAR FOR A COUPLE OF DAYS. BUT THEY TOLD ME THAT THEY CANNOT REPRODUCE THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461479June 13, 2012AIR BAGS
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN GTI. THE CONTACT STATED WHILE DRIVING 40 MPH THE DRIVER REAR ENDED ANOTHER VEHICLE AND THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED BRUISES AFTER HITTING HER HEAD ON THE DASHBOARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 67,000. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10461621June 13, 2012POWER TRAIN
I WAS DRIVING DOWN THE ROAD AND WAS COMING TO A STOP SIGN. I HAD THE CLUTCH ALL OF THE WAY IN AND SHIFTED INTO NEUTRAL WHILE SLOWING DOWN I PUT IT INTO 1ST GEAR WITH THE CLUTCH ALL THE WAY IN AND THE CLUTCH ENGAGED, CAUSING THE CAR TO JERK VIOLENTLY. IT WENT FROM 2200 RPM TO OVER 6000 IMMEDIATELY. AFTER GETTING STOPPED AND IN NEUTRAL I RELEASED THE CLUTCH PEDAL FOR IT TO STAY SLAMMED TO THE FLOOR. IT WOULD NOT GO INTO FIRST EASILY WITH THE CLUTCH ALL THE WAY IN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459222May 22, 2012ENGINE, UNKNOWN OR OTHER
WHILE APPROACHING A STOP LIGHT THE VEHICLE SHUT OFF WITH NO ADVANCE NOTICE OF ANY PROBLEMS. THE BATTERY LIGHT CAME ON AS THE VEHICLE WAS SHUTTING OFF. THE VEHICLE WOULD NOT IMMEDIATELY RESTART. AFTER SIX TRIES, IN MORNING RUSH HOUR TRAFFIC, THE VEHICLE FINALLY RESTARTED. SEVERAL VEHICLES HAD TO SWERVE AROUND ME TO KEEP FROM RUNNING IN THE REAR OF THE VEHICLE. AT LEAST ONE OTHE INCIDENT HAS HAPPENED SINCE THEN WITH THE ENGINE LIGHT COMING ON. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10457031May 1, 2012AIR BAGS
I WAS DRIVING MY 2002.5 GTI DOWN THE ROAD AT ABOUT 40MPH WHEN THE PASSENGER SIDE CURTAIN AND SEAT AIR BAGS WENT OFF. THE ROAD WAS STRAIGHT AND SMOOTH OTHER THAN NORMAL EXPANSION JOINTS. MY WIFE WAS IN THE PASSENGER SEAT AND HAS BRUISING AND MINOR BURNS ON HER ARM. ONCE THE BAGS WENT OFF THE CAR SHUT OFF BUT I WAS ABLE TO MANEUVER IT OFF THE ROAD WAY SAFELY. I HAVE CONTACTED VWOA ABOUT THE INCIDENT AND I HOPE THEY WILL SATISFACTORILY RESOLVE THE ISSUE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10452417March 20, 2012POWER TRAIN
PROBLEM OCCURRED OCCASIONALLY, MOSTLY WHEN THE SPEED WAS AROUND 0-30MPH. THE TRANSMISSION SEEMED TO HAVE A PROBLEM IN UPSHIFTING/DOWNSHIFTING BETWEEN 1ST-3RD GEAR. WHILE ACCELERATION FROM STATIONARY, THERE WAS A LAG IN UPSHIFTING FROM 1ST-2ND-3RD GEAR. SOMETIMES IT DID NOT UPSHIFT AT ALL. WHEN YOU RELEASED THE ACCELERATOR AND RE-APPLIED IT AGAIN, IT WOULD BE BACK TO NORMAL. WHILE DOWNSHIFTING FROM 2ND TO 1ST GEAR, IT SEEMED LIKE BEING PUSHED BY SOMETHING FROM THE BACK. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452238March 19, 2012POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE TRANSMISSION DOG BONE MOUNT BOLT BROKE. THIS DAMAGED: THE TRANSMISSION HOUSING - THE TRANSMISSION HOUSING SUPPORT - THE CATALYTIC CONVERTER ASSEMBLY - STEERING - THE WIRING HARNESS - THE RADIATOR - THE RADIATOR FAN - ADDITIONAL ITEMS. THE LOSS OF CONTROL THAT RESULTED COULD HAVE LED TO BODILY INJURY. VW IS DECLINING WARRANTY COVERAGE FOR THIS DEFECT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442762January 7, 2012POWER TRAIN
DURING RUSH HOUR TRAFFIC, I HAD TO SLOW DOWN A LITTLE IN ORDER TO ALLOW THE CAR NEXT TO ME TO PASS SO I COULD CHANGE LANES WITHOUT HITTING THE CAR IN FRONT OF ME. THE CAR SEEMED TO SHIFT INTO NEUTRAL AND DID NOT RESPOND WHEN I HIT THE ACCELERATOR. THE ACCELERATOR PEDAL ACTUALLY SUNK DOWN TO THE FLOOR WITH NO RESPONSE. AFTER A FEW SECONDS, THE TRANSMISSION DID SHIFT INTO GEAR AND TOOK OFF TOO FAST. IN THE MEANTIME, I WAS ALMOST REAR-ENDED. THIS HAPPENS ALMOST EVERY DAY THAT I DRIVE IN HEAVY TRAFFIC. I CAN'T CONTROL IT SO I HAVE TO MAKE SURE THERE IS NOT A CAR WITHIN 1/4 MILE BEHIND ME WHEN I CHANGE LANES BECAUSE THE CAR FREQUENTLY ALMOST STALLS. THIS ALSO HAPPENS SOMETIMES WHEN I MAKE A TURN - AGAIN, I HAVE TO MAKE SURE THERE ISN'T A CAR WITHIN ABOUT 1/4 MILE BECAUSE I MAY END UP PRACTICALLY STOPPED RIGHT IN FRONT OF AN ONCOMING CAR. IT GENERALLY HAPPENS WHEN I DECELERATE AND THEN ACCELERATE AND THE TRANSMISSION IS IN DRIVE. I TOOK THE CAR TO THE DEALER FOR ITS 3-MONTH CHECKUP AND TOLD THEM ABOUT THIS. THEY HAD A DSG SOFTWARE UPGRADE WHICH THEY INSTALLED. NEITHER VW NOR THE DEALER HAD NOTIFIED ME OF THIS UPGRADE EVEN THOUGH IT APPLIED TO MY CAR. UNFORTUNATELY, THE PROBLEM STILL OCCURS ON AN ALMOST DAILY BASIS. THE DEALERSHIP TOLD ME TO LET THEM KNOW IF I STILL HAVE THE PROBLEM WHEN I COME BACK FOR THE 10,000-MILE SERVICE. THIS IS A SAFETY ISSUE WHICH SHOULD BE ADDRESSED NOW, NOT IN 7000 MILES. I UNDERSTAND THAT THIS PROBLEM HAS BEEN REPORTED IN GTI'S WITH DSG TRANSMISSIONS SINCE 2009, BUT VW STILL HAS NOT CORRECTED IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10442297January 3, 2012STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE ROOF HEADLINER WAS FALLING DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE ADHESIVE ON THE HEADLINER WAS FAILING. AS A RESULT, THE HEADLINER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10438428December 1, 2011TIRES
2008 VOLKSWAGEN GTI. CONSUMER STATED THEY HIT A POTHOLE WHILE DRIVING AT NIGHT IN THE POCONE PA AREA. THE TIRE WAS LESS THAN ONE MONTH OLD. HAD ALL FOUR TIRES REPLACED SHORTLY AFTER PURCHASING THE VEHICLE IN JUNE. THE CONSUMER STATED THE LOW PROFILE HIGH PERFORMANCE TIRES WERE PRONE TO FREQUENT BLOW OUTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436438November 19, 2011ELECTRICAL SYSTEM:HORN
THE HORN ON THIS VEHICLE DOES NOT OPERATE IMMEDIATELY UPON PRESSING THE HORN BUTTON ON THE STEERING WHEEL. THERE IS ALWAYS A VERY NOTICEABLE DELAY IN RESPONSE. I KNOW THAT THE HORN IS A SAFETY ITEM THAT HAS STRICT REGULATIONS - CAN THIS BE LOOKED INTO? IT IS APPARENTLY A TRAIT OF ALL 2010 VW GTI'S. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10432598October 24, 2011POWER TRAIN
WHEN ACCELERATING AFTER HAVING SLOWED DOWN FOR A TURN, THE CLUTCH FAILS TO ENGAGE AND I GET A FALSE NEUTRAL. THE RPM GOES ALL THE WAY TO 5000, 6000, BUT THE CAR DOESN'T SPEED UP BECAUSE IT'S IN NEUTRAL, EVEN WHEN THE GEAR SELECTOR IS IN D. THIS IS DIFFICULT TO REPLICATE BECAUSE IT HAPPENS SPONTANEOUSLY. VOLKSWAGEN REFUSES TO RECOGNIZE PROBLEM BECAUSE IT CANNOT BE IMMEDIATELY REPLICATED AT THE DEALERSHIP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10432307October 21, 2011POWER TRAIN
FALSE NEUTRAL WITH DSG TRANSMISSION: I HAD SOMETHING SCARY HAPPEN THIS MORNING. NEXT TO MY HOUSE, WHERE I PULL OUT AND MAKE A LEFT ON TO A 4 LAND ROAD, TRAFFIC IS COMING AROUND A MOSTLY BLIND CURVE AT 50MPH. I HAVE TO PULL OUT ACROSS TRAFFIC AND GO LEFT ONTO THIS ROAD (WHICH HAS A MEDIAN). THIS MORNING I PRESSED THE GAS FOR A VERY LIGHT ACCELERATION, AND IT PULLED OUT JUST A LITTLE BIT AND WHEN IT WENT TO SECOND IT DIDN'T ENGAGE... IT WENT TO NEUTRAL. I WAS ONLY 1/2 WAY ACROSS THE FIRST LANE OF TRAFFIC. MY CAR BARELY ROLLED OUT OF THE WAY OF CROSS TRAFFIC. THE ENGINE WOULD REV, BUT NO GEARS WERE ENGAGED. THE STICK WAS IN D. ONCE THE CAR ROLLED DOWN TO ABOUT 2MPH AND I LET THE RPMS DROP DOWN TO IDLE, 1ST GEAR ENGAGED AND I WENT ABOUT MY BUSINESS. IT HAD LITERALLY *JUST* ENOUGH ROLL TO GET ME OUT OF THE WAY OF A CAR THAT WAS HEADING AT MY DRIVERS SIDE DOOR AT 50MPH, AND THE DRIVER WAS NOT EXPECTING A CAR TO PULL OUT AND STOP IN FRONT OF IT (THEY WEREN'T SLOWING DOWN). IF IT DIDN'T HAVE THAT SMALL AMOUNT OF ENERGY FROM 1ST GEAR TO ROLL OUT OF THE WAY, I CAN'T IMAGINE IT WOULD HAVE BEEN GOOD. IT WAS QUITE FRIGHTENING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10432338October 21, 2011POWER TRAIN
I WAS MERGING ONTO THE 5 SOUTH FREEWAY FROM THE 110 SOUTH FREEWAY, SHIFTING THE AUTOMATIC TRANSMISSION MANUALLY. AFTER SHIFTING INTO THIRD GEAR AND DEPRESSING THE THROTTLE, THE ENGINE BEGAN TO REV FREELY AS IF IN NEUTRAL FOR SEVERAL SECONDS. SINCE THE CAR WAS COASTING AND UNRESPONSIVE, I BEGAN TO LOSE SPEED WHILE MERGING. I WAS ABLE TO REGAIN POWER BY SHIFTING INTO NEUTRAL, THEN SHIFTING BACK INTO DRIVE AND DOWNSHIFTING MANUALLY. THIS COULD HAVE BEEN AN ACCIDENT VERY EASILY IF THERE WAS MORE TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10432267October 20, 2011POWER TRAIN
WHILE MOVING AND COMING TO A STOP AND THEN ACCELERATING TO PROCEED, THE TRANSMISSION WOULD REV BUT THE CAR WOULD NOT MOVE. THE CAR WAS IN DRIVE ONLY WAY TO FIX THE SITUATION AT THE TIME IS TO COME TO A COMPLETE STOP AND TRY TO ACCELERATE AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10427956September 29, 2011SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I HAVE A 2010 VW GTI CURRENTLY WITH 13,000 MILES ON IT. THE FIRST INSTANCES HAPPENED AT ABOUT 10,000. IT STARTED WITH BRAKE VIBRATIONS, AND ENGINE STALLING. TOOK IT TO VW, THEY FOUND NO ISSUES. HAD TOTAL BRAKE BOOST LOSS ON THE WAY HOME, BRAKE DIDNT WORK FELT STIFF AS HELL. VW TOOK IT FOR 3 DAYS, DID AN ENGINEERING ASSIST, FOUND NO ISSUES AND COULDNT REPRODUCE IT, GAVE IT BACK AND SAID TO MONITOR IT. DROVE DOWN TO TAMPA, THE CARS TRANSMISSION WENT INTO NEUTRAL, AN ERROR POPPED UP ON THE DISPLAY AND THE CARS BRAKES WOULDNT RESPOND. E-BRAKED ON THE MEDIAN, I HAD A CHILD IN THE CAR, THIS CAR IS DANGEROUS. VW TOWED THE CAR TO THE LOCAL DEALERSHIP, FOUND THE MECHATRONIX UNIT WAS FAULTY, COULDNT FIND ANY IN FLORIDA, HAD TO ORDER FROM VW ESTIMATED 1 WEEK DELIVERY TIME. MECHATRONIX UNIT WAS FIXED UNDER WARRANTY AFTER A LENGTHY REPAIR. NOW THE CARS STILL ACTING UP, STALLS OCCASIONALLY, HAS TROUBLE STARTING, AND JERKS VIOLENTLY BETWEEN 1ST AND 2ND GEAR AND MAKES A LOUD POPPING SOUND. VW TOOK IT FOR 2 DAYS AND STILL CANNOT REPRODUCE THESE ISSUES AND GAVE IT BACK AFTER I TOLD VWOA THAT IT WAS AN UNSAFE VEHICLE AND I DIDNT WANT IT. I AM NOW DRIVING AN UNSAFE VEHICLE, AND BECAUSE THE VEHICLE HAS SAFETY CONCERNS I AM UNABLE TO TRADE THE VEHICLE IN OR SELL IT PRIVATELY DUE TO HAVING TO NOTIFY THE BUYER OF SAID SAFETY ISSUES. IM SUCK WITH THIS DANGEROUS VEHICLE THAT STALLS AT LIGHTS AND HAS TROUBLE STARTING/GETTING INTO GEAR. IM SCARED FOR THE SAFETY OF MY PASSENGERS AND OTHER MOTORISTS AROUND ME. AND IM NOT GETTING ANYWHERE WITH THIS COMPANY! *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0