Volkswagen CC Complaints

983 consumer complaints on file.

#11057246December 28, 2017
FUEL/PROPULSION SYSTEM
FUEL PUMP/PUSH START IGNITION. PUSH START IGNITION NOT RESPONDING WHILE TURNING VEHICLE TO OFF MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056266December 24, 2017
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TAKATA RECALL AND MORE. I DONT KWN THE VEHICLE ANY LONGER, HAD UNTIL OCTOBER 2P16. I DONT BELIEVE WE WERE EVER MADE AWARE OF ANY OF THE SEEMKNGLY SERIOUS RECALLS WITH THIS VEHICLE. I DROVE MY TWO CHILDREN KN THIS VEHICLE DAILY AND AM SHOCKED AT TJE SERIOUS NATURE OF THE RECALLS WE WERE NEVER TOLD ABOUT. SKMETHING NEEDS TO BE DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056063December 22, 2017
STEERING
I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN HAD MY AIR BAG REPLACED A MONTH AGO. THE RECALL FOR THE CLOCK SPRING STATED THAT THE AIRBAG REPLACEMENT MAY CAUSE THE CLOCK SPRING TO FAIL. BUT SINCE I HAD THE CLOCK SPRING REPLACED BEFORE THE AIRBAG I AM APPARENTLY NOT SUBJECT TO HAVE ANY FAILURE SINCE IT WAS A NEW PART. WELL GUESS WHAT HAPPENED MY CLOCK SPRING SURE ENOUGH FAILED 1 MONTH AFTER THE AIR BAG WAS REPLACED. I GUESS VW DID A GREAT JOB MITIGATING THAT DISASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056065December 22, 2017
AIR BAGS
TAKATA RECALL I TOOK MY CAR IN TO GET MY AIRBAGS REPLACED WITH A NEWER VERSION TO RUSTY WALLCE VOLKSWAGEN NOV.10NTH TODAY MY DRIVER AIRBAG INFLATED AS SOON AS I PARKED IT. THE KEY WAS IN THE IGNITION AND I WAS FAR AWAY FROM ANY OTHER CAR.IM GLAD IM OK BUT THIS COULD HAVE BEEN MUCH WORSE. I AM VERY UPSET THAT THIS HAPPENED. I DRIVE A 2009 VOLKSWAGEN CC. WHAT IS THE PURPOSE OF FIXING A FAULTY RECALL WITH ANOTHER DAMAGED PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055799December 20, 2017
ELECTRICAL SYSTEM
THE "STEERING COLUMN LOCK DEFECTIVE" MESSAGE IS COMMON IN THE 2009-2010 VW CC MODEL, VW ISSUED A RECALL THAT EXPIRED ON FEBRUARY 28, 2013. THIS IS A SERIOUS SAFETY ISSUE THAT CAN CAUSE THE CAR TO STALL IN TRANSIT. VW SHOULD ISSUE A SAFETY RECALL ON THIS ISSUE AND TO ENSURE HUMAN SAFETY. MY VEHICLE JUST STARTED TO DISPLAY THE MESSAGE WHEN THE SEASON CHANGED, FROM MY UNDERSTANDING IT'S A COMMON ISSUE THAT VW FAILS TO TAKE FULL RESPONSIBILITY FOR AND INSTEAD SHIFTS THE COSTS OF A KNOWN DEFECT TO ITS CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055585December 19, 2017
ENGINE
CAR LOSES ENGINE POWER DURING ACCELERATION TO THE POINT IT FEELS THE CAR MAY STALL OUT. THIS ISSUE IS NOT CONSTANT, IT IS RANDOM. THERE IS NO " CHECK ENGINE" LIGHT AT ANY TIME BEFORE, DURING, OR AFTER EVENT. I LEARN TODAY THAT MY FUEL MODULE AND RELATED SEALS AND PUMP ARE FAULTY AND NEED TO BE REPLACED BUT MY VIN IS NOT PART OF VW RECALL FOR THIS VERY SAME ISSUE ON OTHER CC'S. THIS IS A DANGEROUS PROBLEM WHEN DRIVING TO SUDDENLY LOSE ENGINE POWER. PERHAPS THE RECALL NEEDS TO BE EXPANDED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055187December 18, 2017
ELECTRICAL SYSTEM, STEERING
UPON ATTEMPTING TO START THE VEHICLE, AN ERROR LIGHT TURNS ON AND MESSAGE DISPLAYS THE STEERING COLUMN IS DEFECTIVE AND CONTINUES TO FLASH/BEEP. IF I TRY TO DRIVE THE VEHICLE, STEERING FEELS LOOSE WHEN DRIVING. SOMETIMES VEHICLE DOES NOT START AT ALL AND STATES ACTIVE IMMOBILIZER, SOMETIMES THE CAR DIES JUST AFTER STARTING AND STEERING COLUMN LOCKS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055209December 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CLAY COOLEY VOLKSWAGEN RICHARDSON (300 N CENTRAL EXPY, RICHARDSON, TX 75080, (469) 998-4700) WHERE IT WAS DIAGNOSED THAT THE TENSIONER CHAIN FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED BECAUSE THE TENSIONER CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055338December 18, 2017
ENGINE
I WENT TO START MY VEHICLE PARKED IN MY DRIVEWAY TO GO TO WORK AND THE VEHICLE WOULDN'T START. I HAD JUST PUT FUEL IN IT THE NIGHT BEFORE SO I KNEW THAT WASN'T THE PROBLEM. HAD THE VEHICLE TOWED TO ASE CERTIFIED VOLKSWAGEN MECHANIC AND THEY RAN ALL TESTS TO FIND THAT MY TIMING CHAIN TENSIONER WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $7400. I STILL OWE $7K ON THE VEHICLE AT THIS TIME. I DON'T HAVE THE FUNDS TO PAY FOR THIS. THE CAR HAS BEEN SITTING FOR THE PAST 3MTHS. I AM PREGNANT AND AM SO GLAD THAT IT DIDN'T STOP IN THE MIDDLE OF THE HIGHWAY ON ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054838December 14, 2017
POWER TRAIN
CAR HAS REPEATEDLY HAD ISSUES SHIFTING INTO THE PROPER GEAR. WHEN ATTEMPTING TO SHIFT INTO REVERSE, A LOUD CLUNKING CAN BE HEARD AND THE CAR SUDDENLY SWITCHES TO NEUTRAL WITHOUT BEING ABLE TO ENGAGE ANY GEARS THEREAFTER WITHOUT THE CAR FIRST BEING RESTARTED ENTIRELY. AFTER RESEARCHING AND REACHING OUT TO VW OF AMERICA, IT SEEMS MANY OTHER OWNERS OF VWS WITH THE SAME TRANSMISSION HAVE HAD SIMILAR ISSUES, SOME OF WHICH HAVE BEEN RECALLED PREVIOUSLY BY VW, INCLUDING 2010 VW CCS SIMILAR TO MINE. VW OF AMERICAN HAS FAILED TO SEE MY CAR SHOULD FALL WITHIN THE PARAMETERS OF THE ALREADY ISSUED RECALL AND HAS ADVISED ME TO FILE A REPORT HERE. I AM CONCERNED THIS ISSUE WILL POTENTIALLY CAUSE A FAILURE AT HIGHWAY SPEEDS AND COULD BE LIFE THREATENING. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054105December 12, 2017
FUEL/PROPULSION SYSTEM
RECALL ON A FUEL PUMP/ MODULAR WITH NO FIX SINCE 8/16/2017. TODAY 12/12/2017 STILL NO REMEDY OR FIX FOR THE ISSUE. SAFETY CONCERN AS I CARRY MY FAMILY IN THE CAR. SO FAR THANKFULLY NOTHING HAS HAPPENED AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054104December 12, 2017
STEERING
WHILE TRYING TO START THE ENGINE (PARKED) ON COLD WEATHER (APROX. 20F), "STEERING COLUMN LOCK" ASSERTS AND ENGINE SHUTS DOWN. IT HAPPENS ALMOST EVERY TIME, IF OUTSIDE TEMPERATURE IS BELOW ABOUT 35F. I HAVE TO TRY SEVERAL TIMES WITH SLIGHT PRESSURE ON STEERING WHEEL, BEFORE STEERING GETS UNLOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054279December 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) IN WHICH THE CLOCKSPRING COVER WAS REPLACED. THE CONTACT STATED THAT THE HORN ALSO STOPPED WORKING. ARCHERS VOLKSWAGEN IN HOUSTON, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WAS FINANCIALLY RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054287December 12, 2017
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE VEHICLE EXPERIENCED EXCESSIVE BATTERY DRAIN AND VARIOUS WARNING INDICATORS ILLLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO SONNEN VOLKSWAGEN (FRANCISCO BLVD W, SAN RAFAEL, CA) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 171805804. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053925December 11, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
STEPPING ON THE ACCELERATOR DOES NOT ALWAYS PRODUCT MOTION. DANGEROUS SITUATION WHEN MORE ACCELERATION IS NEEDED SUCH AS ON AN ENTRANCE RAMP OR PASSING OTHER VEHICLES OR HAVING TO ACCELERATE TO AVOID A CRASH. THIS HAS BEEN A CONSTANT SINCE WE PURCHASED THIS CAR (NEW) IN 2012. THE DEALER SERVICE DEPARTMENT TOLD US THIS A SPORT VEHICLE AND THERE IS NOT A PROBLEM WITH THE CAR AS LONG AS WE ACCELERATE HARDER. THE RECALL PARTS ARE STILL NOT AVAILABLE ACCORDING TO VW OF ORLAND PARK IL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053665December 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
FOR THIS RECALL NOTICE 20AE- FUEL PUMP CONTROL MODULE THERE IS NOT A REPAIR AVAILABLE YET. ITS BEEN 3 MONTHS AND HOW IS THAT NOT ENOUGH TIME TO HAVE A REMEDY AVAILABLE? WHEN WILL THERE BE A REPAIR AVAILABLE?! THIS IS THE VEHICLE I USE AND FOR THE SAFETY OF MY FAMILY I DO NOT WANT TO DRIVE SOMETHING THAT HAS POTENTIAL TO HARM US EVEN CAUSE DEATH?!!!!!! THIS SUMMER THERE WAS GAS FUMES LEAKING AND WE HAD THE FUEL PUMP REPAIRED AND IT COSTED U $700!! IS THIS RELATED?! VW IS RIDICULOUS. WE ARE CONSTANTLY GETTING RECALL NOTICES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053506December 8, 2017
FUEL/PROPULSION SYSTEM
TL-CONTACT OWNS A 2015 VOLKSWAGON CC.... CONTACT STATED RECALL LETTER WAS FOR FUEL PUMP FLANGE PIECE. CONTACT STATED SHE HAD CALLED VOLKSWAGON OF AMERICA TWICE. DEALERSHIP HAD STATED THEY DO NOT HAVE PARTS TO FIX FUEL PUMP. VOLKSWAGON OF AMERICA ALSO HAD STATED THEY ARE DETERMINING WHAT PARTS NEED TO BE REPLACED. CONTACT SPOKE WITH VOLKSWAGON MANUFACTURER .. REPRESENTATIBE BY THE NAME OF JACKSON... STATED THAT THEY HAVENT DETERMINED WHAT THE PROBLEM IS WITH THE FUEL PUMP. CONTACT WANTED NUMBER TO FEDERAL TRADE COMMISSION AT 202-326-2222 1RECALLSASSOCIATED WITH THIS VINMANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISKA LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. REMEDYREPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. MANUFACTURER'S NOTES IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. CONTACT WAS ADVISED TO CONTACT VOLKSWAGON AT 800-822-8987 CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053510December 8, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF STREETSBORO (855 CLASSIC DR, STREETSBORO, OH) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052684December 6, 2017
FUEL/PROPULSION SYSTEM
REGARDING NHTSA RECALL # 17V509, THE MANUFACTURER HAS YET TO ISSUE A REMEDY IN ORDER FOR ME TO GET THE CAR FIXED. I'VE HAD NUMEROUS TIMES IN WHICH MY BATTERY DRAINED AND I HAD TO GET MY CAR JUMPED. I COULDN'T UNDERSTAND WHY IT KEPT HAPPENING UNTIL I RECEIVED A TAKATA NOTICE REGARDING AIRBAGS ALSO BEING RECALLED AT WHICH POINT I RAN A SEARCH VIA VIN AND DISCOVERED THE FUEL PUMP RECALL INSTEAD. PLEASE ASSIST. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052696December 6, 2017
POWER TRAIN
DSG TRANSMISSION: THE CAR HAS BEEN "SLIPPING" WHILE DRIVING, WILL SLIP INTO NEUTRAL AND FAIL ON THE HIGHWAY. WHEN STATIONARY, SOMETIMES WON'T GO IN REVERSE, JUST FLASHES R, WHEN I PUT IT IN REVERSE. CAN TURN IT OFF, TURN IT BACK ON AND IT'LL RUN OK. VW HAS EXTENDED WARRANTY ON 2010 DSG, BUT IS NOT COVERING MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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