Toyota Venza Complaints

263 consumer complaints on file.

#11494309November 20, 2022
SERVICE BRAKES
Sometimes when I'm driving the Toyota Venza 2021 downhill and press the brakes they freeze and sound weird without control to stop the car. I think is very dangerous. I reported two times in the dealership but nothing happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493935November 17, 2022
UNKNOWN OR OTHER
I have had to replace the windshield 5 times in the last two years. The windshield cracks with just the slightest impact to the windshield from small debris on the highway that should not typically damage the windshield in such a way. All replacement windshields have been ordered directly from Toyota and all have had this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489561October 17, 2022
VISIBILITY/WIPER
windshield cracking when i hit a "hard Shell" BUG on the interstate...Not a rock, nor a stone, but a bug!...Nobody around the vehicle in the middle of nowhere...;in broad daylight...going to cost me a high deductable because it cracked right in the line of vision for the driver...total replacement required...Toyota wont stand behind their product ...this windshield is way too soft...!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489293October 14, 2022
VISIBILITY/WIPER
A crack in the windshield appeared at approximately 13,000 on June 20, 2022. It appeared after a short local trip-seemingly out of no where. Initially the crack was about six inches long, ending at the bottom of the window pane. Minutes later, the crack continued an additional foot. The crack has continuted to grow and on 10/14/22 is in excess of 2 feet long, with approximately 19,000 miles. The windshield had been out of stock since July, 2022 when I initiated an insurance claim. It is now scheduled to be replaced on 10/24/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489135October 13, 2022
VISIBILITY/WIPER, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
High frequency vibration of the Driver side external mirror at speeds above 45 miles per hr. As a result it impossible to make out vehicles and vehicle details beyond 15 meter behind. It's hard to focus the eyes to mirror. Could be happening to passenger side to but undiscernible from driverside. Vehicle issue found less than 5 days from the date of delivery(1st Sep 2022). Toyota doesn't have a solution is what the dealer is saying trying to get replacement mirror. Issue had been confirmed Toyota refusing to provide replacement or acknowledgement of the problem. Problem with Toyota Safety sense DRCC, LDA, LTA, ETC. There is a body roll, at high speed and cornering vehicle feel unstable. During DRCC if the speed is set say at 70 miles, one has ability to accelerate more by pressing the accelerator. Say the speed is increased to 80 miles per hr. The car doesn't sometime start slowing down after taking foot off the pedal. Sometime the speed continues to increase where the car should start slowing down when pressing of the pedal stops. Had to force brake due to safety concerns and possibility of a accident with the vehicle at the front. Tested few times same behavior. The lane keep is finicky and many times just doesn't provide the visual confirmation at the gauge and misbehaves in cornering in a major way. Keep assist looses control and strat drifting to the left and the applied force tends to pull or force to the left the car left. Pull more to the left during cornering and the assist forces to the left on its own instead of staying in the middle of the lane. High speed cornering feels unstable and with DRCC acceleration and speed doesn't account for vehicle stability. Had to brake multiple times to make sure the vehicle stability is not compromised. There seems to some level of system issue that is not getting addressed though this is a tested platform.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484848September 16, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2021 Toyota Venza while being driven while merging onto the highway, the vehicle lost all braking power causing my wife to almost cash into the car in front of her. The vehicle was moving between 50 to 55 miles per hour. Once the vehicle was pulled over, the dash was displaying these error messages: Pre-Collision System Malfunction; Braking Power Low/Visit your Dealer; Check Engine; and Secondary Collision Brake System Malfunction. This caused my wife to be stranded on the side of the highway. The vehicle has 24,811 miles on it. The vehicle had to be towed to the Toyota dealership. This is the second time this happened. The first time this happened was about 20 months ago when I had just bought the vehicle new and put about 400 miles on it. The first time the dealership said they could not find anything wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484311September 13, 2022
UNKNOWN OR OTHER
windshield cracked 8 inches when a small object hit it. u want even traveling close behind any vehicle. It was on a surface street and not the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482919September 5, 2022
STRUCTURE:BODY
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482736September 3, 2022
STRUCTURE:BODY
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482685September 2, 2022
STRUCTURE:BODY
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482440September 1, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact's mother owns a 2021 Toyota Venza. The contact stated that while she was driving in traffic and slowing down to 10 MPH with her foot on the brake pedal, the vehicle unintendedly accelerated with a jolt. The contact stated no warning light was illuminated. The unintended acceleration had occurred on several occasions. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and stated that the failure was caused by driver error. The dealer stated that the vehicle information showed that both the brake pedal and accelerator pedal had been depressed simultaneously. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481780August 29, 2022
SERVICE BRAKES
After Traction Control recall firmware update was completed, my vehicle now turns on the parking break randomly when coming to a stop while still in drive. The vehicle says time for maitenance with aprox 5,500 miles before service required. Remote services no longer connecting. The firmware update to correct traction control not turning on automatically at vehicle startup has caused other electrical features to fail/malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481201August 25, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2021 Toyota Venza. The contact stated that on two separate occasions the front windshield cracked. The contact stated that the first time he noticed the crack was ten days after the vehicle was purchased. The vehicle was taken to the dealer where the windshield was replaced however, the contact stated that the second time his wife was seated on the passenger side when she noticed that the windshield started to crack. The vehicle was taken to the dealer where the dealer had taken photos of the windshield and sent them to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481133August 25, 2022
VISIBILITY:WINDSHIELD
2021 TOYOTA VENZA. CONSUMER WRITES IN REGARD TO THE WINDSHIELD DESIGN CAUSING A BLIND SPOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479498August 16, 2022
VISIBILITY/WIPER
Windshield cracked on its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479397August 15, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
Windshield crack development possibly from an unnoticed very small impact. On August 13, 2022 we noticed a crack from center passenger side bottom edge arcing up and towards the driver side. No impact was ever noticed, heard, or seen. Upon close inspection there appears to possibly be a small/micro impact point that should not result in the development of a crack. This affects safety due to visibility issues. Insurance claim filed but not inspected or repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479261August 14, 2022
AIR BAGS, VEHICLE SPEED CONTROL, SERVICE BRAKES
As I was pulling in slowly (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator to brake. And all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went over a hill. I couldn't stop the car and I crashed head on into a two story garage. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My new car that only has 9K miles on it was completely totaled. Vehicle is scheduled to be inspected by Toyota's Product Liability Department - 3rd Party Engineer. The only other time I was concerned about the vehicle was about 5 months ago, I was at a stop sign and when I pushed on the gas, the car felt like it lost acceleration power, but then it was fine after that so I didn't think anything of it. Vehicle is available for inspection for a very limited time (probably within 1-2 weeks of this post), after Toyota inspects it, it will be going to the salvage yard. If you want to inspect it, please contact me ASAP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11477342August 3, 2022
AIR BAGS, STEERING
It was raining, I was driving in the far left lane next to the center divider. I noticed the car in front of me drive through a significant collection of water that was the width of the entire lane. I was unable to switch lanes, so I slowed down and went through the water as well. As soon as my Venza came to the collection of water, my steering wheel locked up. I was unable to direct the car in the opposite direction of the pull. I was not able to move the steering wheel at all. The car continued to go in it’s own direction, despite me pumping the brakes. The Venza spun out, hit another car before it crashed into the concrete center divider. As a result I smashed my head on the driver’s side window. My driver’s side air bags NEVER deployed. No air bags in the entire car deployed. After hitting the center divider my car ended up in the car right lane. My car was towed from the scene of the accident, it was not drivable. The insurance adjuster originally totaled the car, then they changed their minds and said the car can be fixed. It’s been 3 months and my car is still in the shop. There were no warning lights, it was a brand new car, I had it less than 6 months. I could have died, other people could have died. If the steering wheel didn’t lock up I could have easily maneuvered through the water, like the car did I front of me and like I have done many times in the past with my previous vehicles. If the driver’s side air bag deployed I wouldn’t have suffered such a bad concussion requiring medical attention, neurologist, loss of work and loss of pay.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11476591July 29, 2022
UNKNOWN OR OTHER
Within the the past 2 years of having my Venza, I had to switch the front windshield 3 times. I believe this is a safety concern because the smallest impact will cause a big crack in the windshield. Two out of the three times that has happened to me I was not driving in a zone of more than 50mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476375July 28, 2022
SEATS:FRONT ASSEMBLY:POWER ADJUST
The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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