Toyota Sienna Complaints
9,048 consumer complaints on file.
- #8009405May 8, 2002POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE EXITING INTERSATE AT 15-20 MPH TRANSMISSION LOCKED UP. WHEELS INSTANTLY LOCKED UP WITH MOTOR RUNNING. DEALER WAS NOTIFIED, AND WILL HAVE TO REPLACE TRANSMISSION. PLEASE PROVIDE MORE INFORMATION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #761627May 7, 2002TIRES
TIRE DELAMINATED, DAMAGED BUMPER, ETC.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008978May 2, 2002WHEELS:LUGS/NUTS/BOLTS/STUDS
THE CONSUMER STATES ONE LUG NUT ON TWO TIRES HAD BROKEN AND SHEARED PARTIALLY OFF. THE CONSUMER WAS ROTATING THE TIRE WHEN THE PROBLEM WAS FOUND. THE DEALER WAS NOTIFIED AND HAD NO KNOWLEDGE OF OTHER FAILURES. THE LUG NUTS WERE REPLACED.*JB.*JG
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #565542May 1, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THAT AN INDICATOR ILLUMINATED STATING THAT THERE WAS AN ENGINE MALFUNCTION WITH TRANSMISSION AND STATED CONSUMER NEEDED TO STOP DRIVING IMMEDIATELY, DEALER REPLACED THE VEHICLE WITH A NEW ONE. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #761330April 29, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WE FEEL THAT KINGSPORT TOYOTA (KINGSPORT TENNESSEE) DID NOT WANT TO BE BOTHERED WITH THIS ISSUE DUE TO THE FACT THAT PROBLEMS WERE STARTING TO ARISE AND CONSUMERS WERE QUESTIONING TOYOTA ABOUT SLUDGE BUILD UP IN THE ENGINES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #761125April 24, 2002TIRES
VAN EXPERIENCED EARLY AND SEVERE TIRE WEAR. TIRES REPLACED AFTER ROTATIONS AND 33,000 MILES. VAN STILL PULLED LEFT. DEALER REALIGNED VAN, BUT IT STILL PULLED LEFT. SENT US BACK TO TIRE STORE. TIRES REBALANCED TWO MORE TIMES (FOR A TOTAL OF 3) AND VAN STILL PULLS LEFT. DEALER CLAIMS IT IS THE TIRES AND WILL NOT FIX EVEN THOUGH CAR IS UNDER WARRANTY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008461April 24, 2002SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING SEAT BELTS IN THE BACK WILL LOCK UP WHEN DRIVING. CONSUMER HAS TO UNLOCK THE BELT AND THEN RELOCK IT. CONTACTED DEALER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008530April 24, 2002STRUCTURE:BODY:DOOR
WHILE DRIVING POWER OPERATED SLIDING DOOR COMES OPEN WITHOUT OPERATION. ALSO, LIGHT ON THE DASH OPERATES ERRACTICALLY, INDICATING DOOR IS OPEN WHEN IT IS CLOSED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008397April 23, 2002STRUCTURE:BODY
WHEN MAKING TURNS DRIVER SUNVISOR SWINGS OUT AND HITS CONSUMER ON THE HEAD. VEHICLE HAS BEEN TAKEN TO DEALER 3 TIMES, NO REMEDY AVAILABLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008181April 22, 2002AIR BAGS
ANOTHER VEHICLE HIT CONSUMER'S VEHICLE AT 70 MPH IN REAR, CONSUMER RAN HEAD ON INTO THE GUARDRAIL, VEHICLE WAS TOTALED, NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER. CONSUMER STATES THAT THE VEHICLE ALSO HAS SIDE AIRBAGS. *AK *TT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #760883April 18, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 44,000 MILES WE HAD TO HAVE OUR CYLINDER REGROUND AND THIS SHOULDN'T HAPPEN. WE CHANGED OIL EVERY 5,000 MILES LIKE THE OWNER'S MANUAL SAID. THIS IS RIDICULOUS THAT IT SHOULD HAPPEN AT ALL! THIS IS A FAULTY ENGINE. WE SHOULD HAVE RECIEVED A NEW ENGINE UNDER WARRANTY, NOT HAD THE DAMNED CYLINDERS REGROUND. NOW, THEY'RE TELLING US TO CHANGE OIL EVERY 3,000 MILES! WHAT IS GOING ON? WE'VE OWNED TOYOTAS SINCE 1969 AND NEVER HAD A PROBLEM WITH THEM--AND CERTAINLY NOT SOMETHING LIKE THIS. THIS IS POOR QUALITY OF THE ENGINE AND TOYOTA SHOULD GIVE US A NEW AND IMPROVED ENGINE TO REPLACE THIS ONE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8007807April 17, 2002STRUCTURE:BODY:DOOR
THE SLIDING DOOR ON THE PASSENGER SIDE DOES NOT OPEN UNLESS SOMEONE KICKS THE BOTTOM OR IT IS OPENED FROM THE OUTSIDE OF THE VEHICLE. THE LOCKING MECHANISM IS OFF ALSO. TOOK TO DEALER. THE PROBLEM HAS NOT BEEN REMEDIED AS OF YET. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8007828April 17, 2002SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES CHILD IN THE REAR PASSENGER SEAT WAS STRANGLED BY THE SEAT BELT, THE DRIVER WAS TRYING TO REMOVE CHILD FROM SEAT AND THE SEAT BELT CONTINUED TO GET TIGHTER. NLM CONSUMER HAD TO, AS A LAST RESORT, CUT CHILD FROM SEAT BELT. THE PRESSURE FROM THE TIGHTENING SEAT BELT BECAME UNBEARABLE. *JG
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10006509April 16, 2002STRUCTURE:BODY:DOOR
POWER DOORS CAN NOT BE STOPPED BY A CHILD. REQUIRES CONSIDERABLE FORCE TO REVERSE DIRECTION. DEALER TOLD ME THEY WILL INFORM TOYOTA. NO FURTHER INFO. THERE WAS NO CRASH. *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**760751 ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***760751
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8007685April 16, 2002SUSPENSION:FRONT
WHILE DRIVING AND WITHOUT WARNING VEHICLE WILL PULL TO THE RIGHT. MECHANIC STATED THERE WAS NOTHING WRONG WITH VEHICLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #760459April 9, 2002LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
OUTSIDE LATCH RELEASE ON REAR LIFTGATE BROKE WHEN I ATTEMPTED TO OPEN LIFTGATE. THIS CAUSED US TO NOTE (AS WE HAD NEVER BEFORE) THAT THERE IS NO INSIDE RELEASE FOR THE LIFTGATE, WHICH COULD BE A MAJOR SAFETY HAZARD IN CASE OF A CRASH WHERE THE REAR LIFTGATE MIGHT BE THE ONLY WAY OUT OF THE VAN. WE FEEL STRONGLY THAT TOYOTA SHOULD HAVE TO CORRECT THIS SAFETY DESIGN FLAW IN ALL 1998 SIENNA VANS, AND THAT IT SHOULD HAVE TO PAY FOR OUR REPAIRS IN THIS CASE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8006706April 1, 2002VISIBILITY:WINDSHIELD
WHILE DRIVING AT 35 MPH DRIVER'S SIDE BACK WINDOW SHATTERED WITHOUT WARNING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8006330March 25, 2002STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING SOMETHING IN STEERING WHEEL BROKE AND LOST CONTROL OF STEERING. STEERING WHEEL WOULD NO LONGER TURN WHEELS ON VEHICLE. DEALER CONTACTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759620March 21, 2002POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ON THE FREEWAY AND WITHOUT WARNING, THE VAN SUDDENLY STOPPED MOVING. IT HAD TO BE TOWED TO THE DEALER FOR REPAIR. THE TRANSMISSION WAS REPLACED AND THE DEALER PROVIDED EXCEPTIONAL SERVICE. MY CONCERN IS THAT THERE IS A PROBLEM WITH THE DESIGN OF THE TRANSMISSION ITSELF WHICH CAUSES THESE FAILURES. IT IS VERY DANGEROUS AS IT DISABLES THE VAN WITHOUT WARNING. WE WERE VERY LUCKY THAT WE WERE ABLE TO ROLL THE VAN OFF TO THE SIDE OF THE FREEWAY BEFORE ANYONE GOT HURT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759478March 18, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE LOCKED UP. DEALER TELLS US NO OIL WAS PRESENT IN THE ENGINE AT THE TIME OF THEIR INSPECTION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0