Toyota Sienna Complaints

9,048 consumer complaints on file.

#10296154December 16, 2009
LATCHES/LOCKS/LINKAGES
REAR POWER HATCH, WHEN OPENED EITHER WITH REMOTE, BY HAND OR CABIN SWITCH, IT SLOWLY GOES TO IT'S FULL OPEN POSITION, THEN VIOLENTLY CLOSES ON YOU. THE FIRST TIME IT HAPPENED IT HIT ME ON THE HEAD, MADE ME DIZZY FOR A MINUTE. THE SECOND TIME IT CAUGHT MY WIFE ON HER THIGH, SHE WAS PINNED AGAINST THE BUMPER CAUSING SOME DISCOLOURATION ON HER LEGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295888December 15, 2009
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE PASSENGER SIDE POWER SLIDING DOOR WILL NOT OPEN. AS A CONSEQUENCE IT IS DIFFICULT TO REMOVE HER CHILDREN FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MOTOR FOR THE DOOR WAS REPLACED. THE REPAIR DID NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295878December 15, 2009
STRUCTURE:BODY, EQUIPMENT
BOTH SLIDING SIDE DOORS FAIL TO CLICK TO STAY IN OPEN POSITION. HAPPENS OFTEN EVEN ON FLAT SURFACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295915December 15, 2009
VEHICLE SPEED CONTROL
TOYOTA SIENNA 2003 I WAS PULLING INTO A PARKING SPACE IN A PARKING GARAGE. I BELIEVE I HAD PUT THE CAR IN REVERSE TO BACK UP TO STRAIGHTENED THE CAR AND I PUT MY FOOT ON THE BRAKE. THE CAR SUDDENLY SHOT FORWARD FULL FORCE AND WAS STOPPED BY A CONCRETE AND WIRE RETAINING WALL. THE ENGINE DIED AT IMPACT. THE CAR WAS NOT DRIVABLE AND WAS TOWED. I WAS STUNNED. I WENT INTO THE BUILDING AND AFTER A SHORT TIME FELT CHEST PAIN AND SHORTNESS OF BREATH. I WENT TO THE EMERGENCY ROOM AND WAS TREATED AND RELEASED. I RECEIVED A CHEST WALL CONTUSION, PROBABLY CRACKED RIB(S), DEEP TISSUE CONTUSION AND A LARGE BRUISE FROM THE SEAT BELT. I WAS GIVEN VICODIN FOR PAIN. THE CAR WAS TOWED TO A TOYOTA DEALERSHIP BUT THE DAMAGE HAS NOT BEEN ESTIMATED YET. I AM AWARE THAT THE PROBLEM OF UNCONTROLLED ACCELERATION IN TOYOTA SIENNAS HAS BEEN REPORTED TO BOTH THIS AGENCY AND TOYOTA BEFORE (NHTSA REPORT #10265288). WHY HAS THIS NOT BEEN ADDRESSED OR THE VEHICLE RECALLED? ARE YOU WAITING FOR ANOTHER TRAGEDY LIKE THE ONE PREVIOUSLY REPORTED ON BY THE MEDIA? I COULD HAVE BEEN KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10295548December 14, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I HAVE A 2001 TOYOTA SIENNA AND THE BOTH THE REAR SLIDING DOORS HAVE HAD INTERMITTENT ISSUES WITH EITHER OPENING OR CLOSING SINCE AROUND 2003 (ALTHOUGH MORE OFTEN SEEN WITH DRIVER SIDE). WHEN THE ISSUES IS PRESENT THE DOORS WORK FINE WHEN THE AUTOMATIC OPEN/CLOSE IS TURNED OFF. THE ISSUE MAY OCCUR MORE OFTEN WHEN RAINING THEN WHEN DRY. ONE OBSERVANCE OF ISSUE IS THAT WHEN AUTO OPEN IS ENGAGED THE DOOR MAKES A CLICKING SOUND BUT DOESN'T OPEN. THE OTHER OBSERVANCE OF ISSUE IS WHEN THE DOOR IS OPEN AND THE AUTO CLOSE IS ENGAGED THE DOOR STARTS TO CLOSE (MAYBE AN INCH) AND THEN RE-OPENS...THE ONLY WAY TO GET THE DOOR CLOSED IS TO TURN OFF THE AUTO OPEN/CLOSE. WHILE UNDER WARRANTY I TOOK THE VAN TO BE SERVICED TWICE, BUT WAS NOT ABLE TO RE-PRODUCE THE ISSUE AT THE DEALERSHIP...AS SUCH THEY WOULD NOT EVEN LOOK AT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295587December 14, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
REAR PASSENGER SLIDING DOOR WILL NOT LOCK..REMAINS UNLOCKED AND AJAR IN BOTH MANUAL AND POWER SETTING. DOOR HAS LARGE SCRATCH ON SIDE. DOOR WORKED FINE FOR THREE MONTHS AFTER SCRATCH THEN STOPPED WORKING. TOOK VAN TO ADVANTAGE TOYOTA IN LYNNBROOK NY WHO BLAMED LOCK PROBLEM ON DOOR SCRATCH AND WILL NOT FIX UNDER EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295603December 14, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
THE SLIDING DOORS ON OUR TOYOTA SIENNA MINIVAN FREEZE SHUT. THERE IS A MANUFACTURING DEFECT SUCH THAT THE SEALS HAVE TO BE SILICONED MULTIPLE TIMES EVERY WINTER. NOW TOYOTA IS RECOMMENDING CHANGING THE SEALS TO A NEW SEAL, BUT INSTEAD OF ISSUING A SAFETY RECALL THEY ARE CHARGING $200.00. IN AN ACCIDENT OR CAR FIRE BEING ABLE TO EXIT THE CAR OR EXTRICATE A CHILD FROM THE BACK SEATS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295660December 14, 2009
STRUCTURE
MY DOOR HAS THE DOOR CHECK ISSUE TO THE POINT IT WILL NOT HARDLY CLOSE, AND TOYOTA FEELS SINCE IT WAS 5 YEARS , 3 MONTHS FROM DATE OF PURCHASE, THEY ARE NOT RESPONSIBLE FOR IT. I SUSPECT THIS WAS PRESENT AND ALL AFFECTED TOYOTAS SHOULD BE RECALLED TO FIX BOTH THIS DRIVER DOOR, BUT THE PASSENGER DOOR AS WELL. MAKE : TOYOTA MODEL : SIENNA YEAR : 2004 MANUFACTURER : TOYOTA MOTOR CORPORATION SERVICE BULLETIN NUMBER : 07017 DATE OF BULLETIN : OCT 23, 2007 NHTSA ITEM NUMBER : 10023697 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE EXTENSION FOR THE FRONT DOOR CHECK ON CERTAIN 2004-2007 MY SIENNA VEHICLES. *NJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295716December 14, 2009
STRUCTURE:BODY
FOUND BELOW ON THE WEB AND WE HAVE THE SAME ISSUE. WE PURCHASE THE EXTENDED WARRANTY SO THEY WILL REPLACE THE MOTOR-CABLE ASSEMBLY BUT NOT THE CENTRAL HINGE. THEY SAID THAT WE HAVE TO PAY FOR IT AT $300.00+. ******************************************************************************** 2006 SIENNA SLIDE DOORS IS THE CENTER HINGE WEARS OUT AND THAT'S WHEN THE CABLES BREAK. THERE IS A TSB (EL004-04) THAT ADDRESSES THIS. WE REPLACE THE HINGE/MOTOR-CABLE ASSY/AND A BRACKET. *********************************************************************** NOW JUST WAITING FOR THE OTHER DOOR TO BREAK. WE FOUND NUMEROUS ISSUES WITH COLD WEATHER. WE JUST HAD SNOW AND A COLD SPELL IN ROCKLIN, CA (SACRAMENTO,CA)THIS PAST WEEK WHICH WE RARELY GET SNOW. THE FOLKS AT TOYOTA SAID THIS A KNOW PROBLEM BUT THERE IS NOTHING THEY CAN DO. THE HINGE IS PART OF THE VAN WHICH HOLDS THE SLIDING DOOR IN PLACE AND IF IT FAILS THE SLIDING DOOR HAS A GOOD CHANCE OF COMPLETELY OFF WHILE DRIVING. THIS COULD CAUSE SOMEONE GETTING KILLED. I GUESS WE HAVE TO WAIT UNTIL THAT HAPPENS, BEFORE ANYTHING IS DONE. WE PURCHASED A 2006 TOYOTA SIENNA SEPT 2006 AND PURCHASED WITH EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295435December 12, 2009
STEERING
STEERING WHEEL ON TOYOTA SIENNA 2004 MAKING NOISE AND STIFF WHEN TURNING LEFT OR RIGHT. OCCURS WHEN TEMPERATURE DROPS BELOW 40 DEGREES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295074December 9, 2009
VEHICLE SPEED CONTROL
TOYOTA SIENNA VAN APPEARED TO HAVE SUDDEN ACCELERATION PROBLEM WHEN STOPPED AT STOP SIGN. ENGINE REVVED UP AS ACCELERATOR WAS ABOUT TO BE APPLIED, SO I HAD TO APPLY BRAKES AS CAR WAS MAKING SUDDEN MOVEMENTS. QUICKLY PUT CAR INTO NEUTRAL POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295086December 9, 2009
STRUCTURE:BODY:DOOR
MY 2006 TOYOTA SIENNA, OF WHICH I AM THE ORIGINAL OWNER, HAS A PASSENGER SIDE REAR SLIDING DOOR. WITHOUT WARNING THE DOOR REFUSED TO CLOSE. THE CABLE HAD POPPED OUT AND THE DOOR WILL NOT CLOSE. WE CANNOT DRIVE THE CAR BECAUSE IT IS A SAFETY HAZARD TO DRIVE WITH AN OPEN DOOR. WE HAVE TO HAVE THE CAR TOWED TO A REPAIR PLACE AND THEN PAY FOR WHATEVER THE REPAIR WOULD BE. WE CANNOT AFFORD TO DO THIS. APPARENTLY THIS IS A COMMON PROBLEM WHICH THE DEALER SHOULD COVER AS IT IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295098December 9, 2009
STEERING
THE INTERMEDIATE SHAFT ON MY 2005 TOYOTA SIENNA BINDS AND LOCKS CAUSING TOUGH STEERING AND MANY NEAR MISS ACCIDENTS DUE TO DIFFICULT STEERING. REPAIR IS TO COST $800.00 DOLLARS WHICH IS RIDICULOUS FOR SOMETHING THAT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295166December 9, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
I HAVE A 2004 TOYOTA SIENNA WITH ELECTRIC SLIDING SIDE DOORS. THE PASSENGER SIDE SLIDING DOOR LOCKED OPEN TODAY AND WOULD NOT MOVE. MY WIFE WAS TAKING CHILDREN TO SCHOOL. IT WAS VERY COLD. I TOOK THE VAN TO THE TOYOTA DEALER AND THEY SAID IT WOULD BE NEAR $2000 TO REPAIR IT. THEY HAD TO CUT THE DOOR CABLE SO WE COULD OPERATE IT MANUALLY. THIS IS UNACCEPTABLE. I OWN TWO TOYOTA'S AND WAS PLANNING TO BUY MORE. THEY NEED TO RECALL THIS ISSUE AS I HAVE READ MANY SIMILAR STORIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294883December 8, 2009
VEHICLE SPEED CONTROL
I ACCIDENTALLY HIT THE CRUISE CONTROL IN MY 2008 TOYOTA SIENNA WHEN THE CONTROL LEVER WAS OVER THE WINDSHIELD WIPER CONTROL IN A SLIGHT LEFT TURN, RESULTING IN THE CRUISE CONTROL GOING UNEXPECTEDLY INTO "RESUME". BECAUSE OF INCLEMENT WEATHER I HAD SLOWED DOWN AND WAS NOT EXPECTING THE INSTANT ACCELERATION. TOOK A COUPLE SECONDS TO REALIZE WHAT HAD HAPPENED WHEN I HAD TRIED TO OPERATE THE WINDSHIELD WIPER CONTROL. THE TOYOTA CRUISE CONTROL LEVER MOUNTED ON THE STEERING COLUMN WHERE IT TURNS WITH THE WHEEL APPEARS TO BE A LESS THAN DESIRABLE ENGINEERING DECISION FROM A SAFETY STANDPOINT. TRYING TO EXPRESS THIS CONCERN TO MY LOCAL TOYOTA DEALER, (PINE BLUFF, ARKANSAS, WHERE I BOUGHT THE CAR) WAS UNSUCCESSFUL. I HAD BEEN TRYING TO BE HELPFUL WITH TOYOTA'S MORE GENERIC PROBLEM OF A COMPLAINT OF UNCONTROLLABLE ACCELERATION, WHICH TOYOTA HAS BEEN TRYING TO BLAME ON IMPROPER FLOOR MATS BEING JAMMED INTO THE ACCELERATOR PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294935December 8, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA . WHILE APPROACHING A COMPLETE STOP THE VEHICLE LURCHED FORWARD. CONSEQUENTLY HE CRASHED INTO SOME BUSHES, AND THEN INTO A BOULDER. THE VEHICLE WAS TAKEN TO A TOYOTA DEALER, AND A TECHNICIAN REPAIRED THE FRONT BUMPER AND ALL OTHER BODY DAMAGES. THE TECHNICIAN THEN ADDED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECENT TOYOTA RECALL FOR THE FLOOR MATS. THE FAILURE MILEAGE WAS 52000 . THE CURRENT MILEAGE WAS 55000. UPDATED 3/16/10 *CN UPDATED 07/27/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10295019December 8, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE
2006 TOYOTA SIENNA XLE; DOOR BEGAN OPENING WHEN IN AN UNLOCKED POSITION. THEN UNABLE TO CLOSE DOOR AND THEREFORE UNABLE TO OPERATE VEHICLE IS SAFE MANNER. CONTACTED DEALER; AFTER INSPECTING VEHICLE TOLD CABLE FRAYING/FAILURE SIDE DOOR STUCK IN OPEN POSITION. DEALER STATES UNABLE TO RECTIFY PROBLEM BY OVERRIDING CABLE SYSTEM TO ALLOW DOOR TO BE OPERATED MANUALLY; FORCED TO REPLACE ENTIRE MECHANICAL DOOR OPERATION SYSTEM BECAUSE OF CABLE FAILURE RESULTING IN COST OF APPROXIMATELY $2000 TO DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294749December 7, 2009
VEHICLE SPEED CONTROL
FAILURE OF THE ADAPTIVE CRUISE CONTROL MODULE ON A 2006 TOYOTA SIENNA XLE LIMITED. THE ADAPTIVE CRUISE CONTROL MODULE, LOCATED UNDER THE FRONT BUMPER ON THE PASSENGER SIDE, FAILS COMPLETELY AND CONTINUOUSLY RESULTING IN COMPLETE FAILURE OF THE CRUISE CONTROL SYSTEM. THE MODULE IS NOT SEALED PROPERLY THEREBY ALLOWING MOISTURE INSIDE RESULTING IN CORROSION AND FAILURE OF THE PART. WHEN ACTUATED, THE PART IS DESIGNED TO AUTOMATICALLY SLOW THE VEHICLE WHILE APPROACHING SLOWER TRAFFIC FROM BEHIND. FAILURE OF THIS PART WHILE DRIVING COULD RESULT IN AN ACCIDENT IF THE MODULE DOES NOT AUTOMATICALLY SLOW THE VEHICLE PROPERLY. THE VEHICLE IN QUESTION HAS ONLY 21,000 MILES ON IT. THE FAILURE OCCURRED AT APPROXIMATELY 15,000 MILES. TOYOTA OF COLORADO SPRINGS REPLACED THE PART AT COST TO THE OWNER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294775December 7, 2009
VEHICLE SPEED CONTROL
FAILURE OF THE ADAPTIVE CRUISE CONTROL MODULE ON A 2004 TOYOTA SIENNA XLE LIMITED. THE ADAPTIVE CRUISE CONTROL MODULE, LOCATED UNDER THE FRONT BUMPER ON THE PASSENGER SIDE, FAILS COMPLETELY AND CONTINUOUSLY RESULTING IN COMPLETE FAILURE OF THE CRUISE CONTROL SYSTEM. THE MODULE IS NOT SEALED PROPERLY THEREBY ALLOWING MOISTURE INSIDE RESULTING IN CORROSION AND FAILURE OF THE PART. WHEN ACTUATED, THE PART IS DESIGNED TO AUTOMATICALLY SLOW THE VEHICLE WHILE APPROACHING SLOWER TRAFFIC FROM BEHIND. FAILURE OF THIS PART WHILE DRIVING COULD RESULT IN AN ACCIDENT IF THE MODULE DOES NOT AUTOMATICALLY SLOW THE VEHICLE PROPERLY. THE VEHICLE IN QUESTION HAS ONLY 85,000 MILES ON IT. THE VEHICLE HAS 88,000 MILES ON IT KNOW. THE VEHICLE WAS TAKEN TO KELSO TOYOTA IN APPLETON, WI WHERE I WAS TOLD THAT THE UNIT NEED TO BE REPLACED. I DISASSEMBLED THE UNIT AND FOUND THE CORROSION. I BELIEVE THE DEAL WOULD SIMPLY REPLACE THE UNIT WITH NEW AND THEN DISCARD THE OLD UNIT NOT KNOWING WHY IT FAILED. I BELIEVE THE WRONG ORING MATERIAL WAS USED. I BELIEVE IN COLD WEATHER THE ORING SHRINKS ALLOWING WATER INTO THE MODULES CABINET RESULTING IN THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294769December 7, 2009
AIR BAGS
I OWN A 2006 TOYOTA SIENNA AND SOON AS I GOT IT, THE AIRBAG LIGHT CAME ON. I TOOK IT TO HE DEALER IMMEDIATELY AND IT WAS REPAIRED BUT THEY NEVER GAVE AN EXPLANATION AS TO WHAT CAUSED THAT TO HAPPEN. BUT IT IS HAPPENING AGAIN. THE LIGHT IS CONSTANTLY ON AND IT DISTRACTS ME WHEN I AM DRIVING AND AM VERY CONCERNED ABOUT THE SAFETY OF MY PASSENGERS BECAUSE I DON'T KNOW IF AIRBAGS WILL DEPLOY IN CASE OF AN ACCIDENT. I NEED HELP IN FIGURING OUT WHAT TO DO AND WHERE TO TAKE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna