Toyota Sienna Complaints

9,048 consumer complaints on file.

#10897005August 18, 2016
SERVICE BRAKES
TOYOTA SIENNA 2012 ROLLBACK IN PARK: STATIONARY VEHICLE AT HOME ROLLED BACK WHEN IN 'PARK' AND DRIVER JUMPED IN AND APPLIED BRAKE BUT BRAKE DID NOT WORK. VEHCLE HIT TWO MAILBOXES. THE PARKING BRAKE WAS NOT APPLIED WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896873August 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896911August 18, 2016
SEAT BELTS
THE SEAT BELT ON THE REAR LEFT OF THE CAR(THIRD ROW), MALFUNCTIONED. THE SEAT BELT WAS UNBUCKLED, BUT THE WINDING MECHANISM ONLY WINDED, NOT DID NOT ALLOW UNWINDING RESULTING IN A CHILD BEING ALMOST BEING STRANGLED BY THE BELT. THE CAR WAS MOVING WHEN THE MALFUNCTION STARTED. I PULLED OVER TO SERVICE AREA AND ATTEMPTED TO LOOSEN IT, BUT THE SEAT BELT COULD NOT BE LOOSENED WITH NORMAL MECHANISM. CHILD WAS IN PAIN AND HAD NO ROOM TO MANUEVER. OBTAINED SCISSORS FROM DUNKIN DONUTS TO CUT THE SEATBELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896483August 17, 2016
AIR BAGS
TAKATA RECALL I WAS TOLD TODAY BY A TOYOTA DEALSHIP THAT THERE IS NO REMEDY YET AND NO FUTURE DATE PLANNED FOR REMEDY. SHE TOLD ME THAT I SHOULD CHOOSE BETWEEN PARKING MY CAR FOR THE UNDEFINED FUTURE UNTIL REMEDY IS FOUND OR SIMPLY DRIVE MY FAMILY WITH THE DEFECTIVE AIRBAG. NEITHER ARE VIABLE OPTIONS FOR ME. I NEED MY CAR TO GET MY KIDS TO SCHOOL, WE NEED TO USE THE FRONT SEAT. WHAT CAN BE DONE? PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896567August 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896702August 17, 2016
VEHICLE SPEED CONTROL
I WAS BACKING OUT OF MY GARAGE AND I HAVE AN L SHAPED DRIVEWAY. I WAS GOING APPROX. 2MPH AND THEN I TOOK MY FOOT OFF THE GAS AND WAS "COVERING" THE BRAKE AND SUDDENLY THE CAR BEGAN TO ACCELERATE AND I TRIED TO BRAKE, BUT THE CAR SLAMMED INTO A PARKED CAR AND STILL DID NOT STOP. IT CONTINUED TO ACCELERATE UNTIL I ENDED UP IN THE STREET. I WAS TRYING TO BRAKE THE ENTIRE TIME, BUT THE CAR DID NOT STOP AND CONTINUED TO ACCELERATE. MY FOOT WAS NOT ON THE GAS. WE LIVE ON A RESIDENTIAL STREET IN THE SUBURBS AND LUCKILY NO ONE WAS HURT. THE SIENNA AND THE PARKED CAR BOTH HAVE EXTENSIVE BODY DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10895634August 16, 2016
AIR BAGS
2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REQUESTS TO DEACTIVATE DEFECTIVE AIRBAG IS DENIED AND LOANER VEHICLE SHOULD BE SIMILAR TO CONSUMERS VEHICLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896300August 16, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE SHIFT LEVER IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY ENGAGING THE EMERGENCY BRAKES. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER MAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/23/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896096August 15, 2016
EXTERIOR LIGHTING
THE RIGHT SIDE (PASSENGER) HEADLIGHT WENT OUT. REPLACEMENT OF THE LIGHT BULB (WHICH WAS A WHOPPING 190.00) DID NOT SOLVE THE PROBLEM. WAS TOLD THAT IT IS A SPECIAL TYPE OF HID LIGHT WHICH HAS A HEADLAMP CONTROL MODULE AKA BALLAST AKA COMPUTER THAT COULD BE BAD. DEALER QUOTED $600 TO FIX A HEADLIGHT. MY OTHER REPAIR SHOP QUOTED $450. REALLY TOYOTA? $450-600 TO FIX A HEADLIGHT???? RIDICULOUS. NO ONE SHOULD HAVE TO PAY THIS MUCH TO FIX A HEADLIGHT. WHO ENGINEERED THIS? BEYOND FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895420August 12, 2016
STRUCTURE:BODY
DRIVER DOOR ARM/HINGE HAS PUSHED THROUGH AND TORE THE METAL IN THE DOOR FRAME FROM WHAT APPEARS TO BE A BAD WELD ACCORDING TO ONLINE RESOURCES OF PEOPLE REPORTING SIMILAR PROBLEMS. WE BOUGHT THE VEHICLE USED AND HAD NO INFORMATION THAT MAY HAVE BEEN SENT TO PREVIOUS OWNERS PRIOR TO MARCH 2012. DOOR WAS MAKING A POPPING NOISE WHEN YOU WOULD OPEN OR SHUT IT. ONE DAY I COULDN'T ROLL DOWN MY WINDOW ALL OF THE WAY WHEN THE DOOR WAS CLOSED. WHEN THE DOOR WAS OPEN THE WINDOW WOULD ROLL DOWN NORMALLY. WE LOOKED INSIDE OF THE DOOR TO SEE WHAT WAS CAUSING IT AND NOTICED THE ARM WAS INSIDE OF THE DOOR WITH TORN METAL ATTACHED TO IT. LOOKS LIKE THE ARM WAS DEFECTED AND EVENTUALLY PUSHED THROUGH THE DOOR FRAME RIPPING THE METAL. DATE OF MARCH 2016 IS WHEN THE WINDOW STOPPED ROLLING DOWN ALL OF THE WAY. THE NOISES WERE HAPPENING FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895421August 12, 2016
STRUCTURE:BODY
PASSENGER DOOR DOES NOT WORK. WE PURCHASED VEHICLE USED AND THEY SAID THEY HAD THE DOOR DISCONNECTED FROM THE ELECTRICAL BUTTONS SO IT IS MANUAL ONLY. I SEE RESOURCES ONLINE THAT SAY THERE IS A CABLE THAT FRAYS MAKING THE DOOR UNABLE TO OPEN OR CLOSE. MARCH 2012 IS WHEN WE PURCHASED VEHICLE FROM PREVIOUS OWNER. DOOR WAS NOT WORKING AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894961August 11, 2016
SUSPENSION, UNKNOWN OR OTHER
I PUT THE VEHICLE IN PARK, YET ALTHOUGH THE SHIFT IS IN PARK,THE INDICATOR SAYS ITS IN REVERSE, THEN THE VAN STARTS ROLLING BACKWARDS. SHUT OFF THE ENGINE AND ITS LIKE THE VAN IS IN NEUTRAL, THE VAN STARTS ROLLING DOWN HILL.EXTREMELY DANGEROUS I ALMOST RAN OVER A CHILD BEHIND ME! I SPENT THOUSANDS OF DOLLARS TO REPLACE SHIFTER CABLE, I LATER SAW RECALL ON 2014 MODEL BUT 2011 MODEL HAS IDENTICAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894784August 10, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY FAMILY AND I WERE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN THE TRACTION CONTROL/VEHICLE STABILITY CONTROL ACTIVATED CAUSING A BEEPING SOUND ALONG WITH THE DASH ICON BLINKING. THIS IN TURN LOCKED UP THE LEFT FRONT TIRE. THE VAN VIOLENTLY SWERVED TO THE LEFT AND I LUCKILY GAINED CONTROL AND PULLED TO THE SIDE OF THE HIGHWAY. I THOUGHT I HAD JUST EXPERIENCED A TIRE BLOW OUT, BUT TO MY SURPRISE NOTHING WAS AMISS. MY WIFE WAS DISTRAUGHT AT WHAT HAD JUST OCCURRED CONSIDERING THE CONSEQUENCES IF A VEHICLE HAD BEEN NEXT TO US AT THE TIME. NOW, DRIVING MUCH SLOWER AND WHITE-KNUCKLING THE STEERING WHEEL, WE PROCEEDED TO THE NEAREST TOYOTA DEALER WHICH WAS ROUGHLY 20 MILES AWAY IN ASHEVILLE, NC. ALONG THE WAY, THE INCIDENT OCCURRED TWO MORE TIMES. KEEP IN MIND THAT THE SKIES WERE SUNNY AND THE ROAD DRY. ARRIVING AT THE DEALERSHIP WE WAITED WHILE THE CAR WAS LOOKED OVER. AFTER FIVE HOURS WE WERE TOLD THEY COULD NOT FIND ANYTHING WRONG. I DID NOT ACCEPT THIS AND TOLD THEM THAT I FOUND HUNDREDS (IF NOT MORE) OF POSTINGS ON THE INTERNET WITH PEOPLE HAVING THE SAME INCIDENT. I ALSO INFORMED THEM THAT TOYOTA HAD REDESIGNED THE STEERING ANGLE SENSOR (YAW) IN 2005 AND ASKED IF THAT COULD BE THE PROBLEM. THE SERVICE WRITER EXCUSED HIMSELF AND TWENTY MINUTES LATER RETURNED WITH A TOYOTA SERVICE BULLETIN REFERRING TO THE SENSOR. THEY THEN ORDERED THE NEW SENSOR AND WE RENTED A CAR TO CONTINUE OUR TRIP. RETURNING FIVE DAYS LATER TO PICK UP THE VAN, WE WERE TOLD THE NEW SENSOR WAS INSTALLED AND A ZERO POINT CALIBRATION/ALIGNMENT PERFORMED. I PAID THE $692.00 AND DROVE AWAY. MY WIFE AND SON STAYED IN THE RENTAL CAR, SINCE THE A/C HAD MYSTERIOUSLY STOPPED WORKING WHEN THE INITIAL INCIDENT OCCURRED. WHILE FOLLOWING THEM HOME, THE TRACTION CONTROL/VSC ACTIVATED A TOTAL OF FOUR MORE TIMES. NO ONE KNOWS HOW TO FIX THIS PROBLEM. TOYOTA SHOULD RECALL AND FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894289August 9, 2016
STEERING
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND AN AUDIBLE ALARM WAS ACTIVATED BEFORE THE STEERING SUDDENLY JERK THE VEHICLE TO THE LEFT AND RIGHT. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS AND WOULD ONLY LAST A FEW SECONDS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893930August 8, 2016
UNKNOWN OR OTHER
CABLE MECHANISM ON BOTH POWER SLIDING DOORS BROKE. THE CABLES HAVE SNAPPED. ONE DOOR IS JAMMED SHUT AND IS UNABLE TO OPEN. I HEAR THE MOTOR WORKING, BUT I SEE THE CABLES ON THE OUTSIDE OF THE VAN AND I SEE THE CABLES SNAPPED IN HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893987August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894221August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893839August 7, 2016
ENGINE
TAKATA RECALL. WHITE SMOKE COMES OUT OF THE EXHAUST WHEN I START THE CAR. THEN SMOKE DISAPPEARS OR STAY AT LOW LEVEL DURING DRIVING. DECREASE OIL. I PUT ONE QUARTER OIL EACH WEEK. MECHANICS SAYS IT MAY HEAD GASKIT OR SEALS. COSTS 2000 AND ABOVE TO REPAIR. IF NOT BETTER TO GARBAGE THIS VEHICLE. IT HAS A CLEAN TITLE WITH 106K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893876August 7, 2016
AIR BAGS
2006 SIENNA LE AIRBAG WARNING LIGHT KEEPS FLASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893737August 6, 2016
UNKNOWN OR OTHER
WHILE BACKING OUT OF GARAGE TAPPED (LITERALLY TAPPED) THE EDGE OF THE DRIVERS SIDE VIEW MIRROR ON THE GARAGE FRAME. THERE WAS A POPPING SOUND AND THE MIRROR GLASS SHATTERED, A 1 INCH TRIANGULAR PIECE OF THE HOUSING POPPED OUT AT THE SITE OF IMPACT AND A GREENISH YELLOW FLUID SPRAYED ONTO THE DRIVERS WINDOW AND DOOR. I HAVE INQUIRED OF TOYOTA AND THE MIRROR MAKER (GENTEX) AS TO THE NATURE OF THIS FLUID WHICH IRREPARABLY STAINS CAR PAINT. NO RESPONSE AS YET. I AM A PHYSICIAN AND WOULD LIKE TO KNOW WHAT TO TELL A PATIENT WHO MIGHT HAVE THE WINDOW DOWN AND GETS THIS FLUID ON SKIN OR IN EYES. I UNDERSTAND THIS AUTO-DIMMING TECHNOLOGY IS IN MULTIPLE MAKES OF CARS. WHAT SAFETY STUDIES HAVE BEEN DONE ON THIS "FLUID"? I SEE FROM THE INTERNET THAT THESE SIDE VIEW MIRROR "EXPLOSIONS" HAVE BEEN HAPPENING RANDOMLY SINCE AT LEAST 2004 IN MANY MAKES OF CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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