Toyota Sienna Complaints

9,048 consumer complaints on file.

#10944116January 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944109January 10, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943943January 9, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS A MODIFIED HANDICAPPED VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940084January 6, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
BOTH SLIDING DOOR CABLES HAVE BROKEN UNDER NORMAL USE AND WERE PREVIOUSLY REPLACED BY TOYOTA. THE GENUINE TOYOTA REPLACEMENT CABLE ON THE DRIVER SIDE HAS BROKEN A SECOND TIME, INCLUDING DAMAGING THE MOTOR ASSEMBLY. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY AND TEMPORARILY TRAPPED MY DAUGHTER INSIDE WHO DID NOT KNOW HOW TO OPEN THE DOOR BESIDES USING THE DOOR OPEN BUTTONS AND HANDLE. ONE DAUGHTER WAS STANDING OUTSIDE THE VEHICLE WHEN THE CABLE SNAPPED AND IT NEARLY CUT HER NECK (IT CAME ABOUT 2 INCHES FROM HER NECK WHEN IT SNAPPED OUT OF THE TRACK). THIS IS A KNOWN ISSUE AT TOYOTA WHERE THE PLASTIC COATING BREAKS ALLOWING THE CABLE TO RUST. HAVING INOPERATIVE OR IMPROPERLY OPERATING DOORS CREATES A SIGNIFICANT SAFETY RISK, INCLUDING VEHICLE ENTRAPMENT AND INABILITY TO ENTER/EGRESS FROM THE NON-TRAFFIC SIDE OF THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940130January 6, 2017
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING AT 55 MPH OR FASTER, GENERALLY ON A RIGHT HAND BEND, THE VSC WILL ACTIVATE PULSING THE BRAKE AND VIOLENTLY PULLING THE CAR TO THE LEFT AND TOWARDS ONCOMING TRAFFIC. THE SKID LIGHT GOES ON, AND THE CAR BEEPS UNTIL YOU ARE OUT OF THE TURN AND THEN IT GOES AWAY. THIS PROBLEM HAS BEEN INTERMITTENT FOR ABOUT 6 MONTHS BUT HAS GOTTEN MUCH WORSE AND MORE FREQUENT IN THE PREVIOUS 2 MONTHS. IT HAS BEEN TO THE DEALERSHIP SEVERAL TIMES AND THEY DO NOT KNOW WHAT TO DO. THERE ARE NO ERROR CODES. THE BEST THEY CAN SAY IS "YOU'RE GOING TO FAST..." WHICH IS A WHOLLY UNACCEPTABLE ANSWER CONSIDERING WE ARE GOING THE SPEED OF TRAFFIC AND NO MORE THAN 0-10 OVER THE SPEED LIMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940136January 6, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
I CURRENTLY HAVE A 2007 TOYOTA SIENNA WITH 130K MILES. MY CAR IS GOOD CONDITION AND HAS BEEN VERY RELIABLE OVER THE LAST SEVERAL YEARS. RECENTLY BOTH THE DRIVERS AND PASSENGER SLIDING DOORS STOPPED WORKING AND THE WIRE THAT IS PART OF THE DOOR MECHANISM POPPED AND IS NOW HANGING FROM THE BACK WINDOWS. I AM AT THIS TIME UNABLE TO OPEN EITHER DOOR AND THERE IS NO WAY TO MANUALLY OPEN THE DOORS. I HAVE CHILDREN AND THEY ARE HAVING TO CLIMB FROM THE FRONT TO THE READ. THERE WAS NO INDICATOR THAT THIS WAS BECOMING AN ISSUE. IT AS IF TOYOTA WAS AWARE OF THIS PROBLEM, HOWEVER THEY ARE NOT ADDRESSING IT WITHOUT CHARGING OUTRAGEOUS PRICES. THE DEALER CLAIMED WEAR AND TERM, HOWEVER MY DOOR MAY BE OPENED AND CLOSED 1 TO 2 TIMES PER DAY, IF THAT. THE RESPONSE WAS VERY NONCHALANT AS IF WAS NOT A BIG DEAL. I AM VERY DISAPPOINTED IN THE ISSUE AND MORE DISAPPOINTED IN THE RESPONSE FROM MY DEALER, WHOM I HAVE BEEN DEALING WITH SINCE 1997. TOYOTA REALLY NEEDS TO ADDRESS THIS ISSUE. THIS IS NOT ONLY A MECHANICAL MALFUNCTION, IT IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939930January 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939991January 5, 2017
AIR BAGS, STRUCTURE:BODY:DOOR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND FOR THE SLIDING DOOR; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 LJ UPDATED 05/05/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940038January 5, 2017
SEAT BELTS
OUR TOYOTA SIENNA HAS 2 SEAT BELTS THAT WILL NO LONGER FUNCTION PROPERLY. WE CONTACTED TOYOTA (CASE# 1609160545) TOYOTA REFUSES TO STAND BEHIND THIS SAFETY RELATED FAILURE. THIS IS OUR FAMILIES MAIN TRANSPORTATION AND WE KEEP IT MAINTAINED. HOWEVER, THIS IS NOT A MAINTENANCE ISSUE. A VEHICLE MANUFACTURER HAS AN INCUMBENT DUTY TO DELIVER A PRODUCT THAT IS SAFE FOR CONSUMER USE. I FIND IT VERY CONCERNING TOYOTA FEELS IT IS NOT NECESSARY TO OFFER SEAT BELTS THAT WILL OPERATE PROPERLY FOR THE LIFE OF THEIR CUSTOMERS VEHICLE. WE HAVE SEATS WE CAN'T PUT OUR CHILDREN IN DUE TO THE FACT, THERE IS NO RESTRAINTS TO KEEP THEM SAFE. IT'S UNCONSCIONABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939835January 5, 2017
AIR BAGS
AIRBAG LIGHT FLASHING CONTINUALLY WHILE ENGINE IS RUNNING. DEALER SERVICE DEPARTMENT DIAGNOSTIC CODES B0111 AND B 0116 OPEN INSIDE SQUIB AIRBAGS. REPLACE SIDE AIRBAG SQUIBS COST PARTS AND LABOR $677 PLUS TAX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939725January 4, 2017
UNKNOWN OR OTHER
STRUTS ON THE REAR DOOR ARE FAILING. THE DOOR COMES DOWN WHENEVER IT WANTS TO. THIS IS A SAFETY ISSUE AND VERY DANGEROUS. I SEE YOU HAVE HAD A RECALL ALREADY BUT IT DOESN'T LIST MY SPECIFIC YEAR. FAILING STRUTS IN 2008 ARE FAILING. I WANT TOYOTA TO FIX THIS FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939752January 4, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING, THE STEERING WHEEL SEIZED, AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE REAR PASSENGER DOOR LATCH DETACHED WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939776January 4, 2017
UNKNOWN OR OTHER
POWER SLIDING DOORS, BOTH DRIVER AND PASSENGER, MALFUNCTIONED. WHILE IN PARK, THE DOORS WERE OPEN, WHEN WE PRESSED TO BUTTON TO CLOSE THEM, THE DOORS CAME PARTLY CLOSED, THEN OPENED BACK UP, THEN TRIED TO CLOSE, THEN TRIED TO OPEN. REGARDLESS OF WHAT WE DID, THE DOOR WOULD NOT OPERATE CORRECTLY. EVENTUALLY, WE TURNED THE SWITCH TO MANUAL AND WERE ABLE TO CLOSE THE DOORS. TOOK THE VAN TO DEALER. THEY SAID IT WAS THE MOTOR AND REPLACED IT. THAT WAS 11-14-2016. NOW 1-4-2017, THE DOORS ARE NOT WORKING PROPERLY AGAIN. AND WHEN I CALLED THE DEALER, THEY NEVER MENTIONED THE RECENT RECALL. NEITHER HAVE I RECEIVED ANY NOTIFICATION FROM TOYOTA REGARDING THE DANGEROUS RECALL. I HAPPENED TO HEAR ABOUT IT FROM A FAMILY MEMBER. I SPOKE WITH THE DEALER ABOUT IT, THEY SAID CALL TOYOTA. I CALLED TOYOTA, THEY SAID THAT I WOULD EVENTUALLY GET SOMETHING IN THE MAIL. IT IS HARD TO BELIEVE THAT A MANUFACTURER WOULD BE SO IRRESPONSIBLE ABOUT MAJOR SAFETY ISSUES. ONCE I LOOKED ONLINE, I FOUND THAT THE SLIDING DOOR PROBLEM HAS BEEN GOING ON FOR YEARS. HOW IS IT LEGAL FOR A COMPANY TO PURPOSELY CONTINUE TO ENDANGER PEOPLE'S LIVES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938270January 3, 2017
AIR BAGS
2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REMEDY NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939193January 3, 2017
WHEELS:RIM, AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (WHEELS). A NOTIFICATION WAS ALSO RECEIVED FOR THE SLIDING DOOR. THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER FOR THE SLIDING DOORS WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939459January 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939478January 3, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939514January 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939040January 2, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
LEFT HAND POWER DOOR HAS OPENED AND AT A DIFFERENT TIME CLOSED WITHOUT ANY ACTION BY US.. BOTH TIMES THE VEHICLE WAS NOT MOVING! REASON IS UNKNOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939076January 2, 2017
UNKNOWN OR OTHER
THE SLIDING DOORS MAKE POPPING NOISES AND GET STUCK TRYING TO OPEN OR CLOSE. YOU HAVE TO FORCEFULLY TRY AND MOVE THE DOOR THE WAY IT WAS ATTEMPTING TO MOVE. THE DEALERSHIP IS NO HELP. IT IS STILL UNDER WARRANTEE. THIS HAS HAPPEN MULTIPLE TIMES SINCE WE OWNED THE VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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