Toyota RAV4 Complaints

921 consumer complaints on file.

#11641028February 6, 2025
ENGINE, STEERING
While parked car engine stopped and got a message that said “ Steering Wheel Power Low”. Windshield wipers had been on for a while. Car will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640680February 4, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640212February 2, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES
I was pulling into a parking spot and my vehicle suddenly accelerated. I slammed on the brakes and the car did stop, but not before hitting a railing in front of me. There were also trees close to the railing, so the camera should have detected those as a barrier and I believe the veauto-braked, even if I had not hit the brakes. This is a safety concern because the vehicle would have plowed over any person in front of the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11640039February 1, 2025
ENGINE, STEERING, UNKNOWN OR OTHER
Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639786January 31, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
It’s been raining for about 4-5 hours by now, I drove to church (1 hour drive) left my car outside in the parking lot in the rain while I was there. Then drove home (another 1 hour) and when I came home just now I sat in my car parked with the engine on for about 5 minutes when suddenly the car started shaking and then it turned off with a message “Engine Stopped - Power Steering Low, ignition on” on my 2022 Toyota RAV4 XLE. I think this issue needs to be investigated ASAP as it is a big safety concern, what if it happened when I was driving on the highway in the rain, at night? My Google and Reddit search revealed that a lot of people are experiencing this issue and this is a place to help start an investigation. I had a full inspection on my car at the Toyota dealership just a few weeks ago and everything including the battery was fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639650January 30, 2025
AIR BAGS, SEATS
In early March 2024 we received the recall notice for our Toyota RAV4 LE because the OCS (air bag sensor) on passenger seat were found to possibly be faulty. I have called the dealer and Toyota's customer service hotline about once a month with no response given that a remedy is available as yet. What is the problem with Toyota taking so long to provide a remedy for this faulty sensor. We are two senior citizens who own a very nice basic RAV4 which we really enjoy especially the 30-32 gasoline mpg even in town. We have absolutely no complaints about the vehicle other than we cannot go anywhere together because no one can sit in the front seat without being a safety hazard. Yes, we could use the back seat but would you like to have to do that? This is very frustrating as a consumer to have purchased a vehicle and we cannot use it or choose not to because of the Toyota recall. Is there any way the government can put some pressure on Toyota to hurry up and get a remedy/replacement parts for the problem. Or have the dealer voluntarily check to see if the current OCS might happened to not be faulty. We would greatly appreciate any intervention or assistance you could provide. Thanks for your time and attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638992January 28, 2025
UNKNOWN OR OTHER
I am experiencing (along with many other customers) software issues related to navigation. Toyota acknowledges the issue, wherein the head unit on the car gives bad gps data when it communicates with the phone via AirPlay. This causes the any navigation system to think that you’re in the wrong location. Symptoms include having the navigation think you’re not on the highway and it rerouting you every time there is an exit. I almost got into a car accident following erroneous routing. While it’s a software issue, (technically, the head unit is not clearing the memory in the onboard computer properly, there’s a memory leak) it makes the car undrivable and we bought it brand new. The most disappointing part is that Toyota says there’s no fix and we just have to live with it. We have 10.5 monitor that displays completely false and dangerous information. That’s like saying I buy an iPhone but my calling function on the phone doesn’t work and Apple saying your stuck with the faulty phone. Given the sophistication of a modern day car, I believe software problems are just as important as faulty brakes or airbags. In fact this issue is dangerous everytime you get in the car. I experienced this issue occurred when I was on the highway when I had no way to stop and could not rely on my navigation. It is so dangerous. It’s reprehensible that Toyota does not have to be held accountable for this. I don’t know what to do with my car. I don’t feel safe driving it. Just to be clear, my phone works on other Toyotas, so not a phone problem. I’ve also tried other phones on my car and all have the same problem. The master technician said he sees this commonly on cars but he has no fix. Toyota will not replace the head unit. They are unable to do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638439January 24, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
While I'm driving 2024 RAV4 hybrid, driver side door suddenly got opened (it was looselu hanging itself without fully being opened so I immediately grabbed it). As the vehicle was in driving, all doors were locked, and yet the driver side door suddenly got unlocked, and I had to stopped the car. I was lucked I was not on freeway. This could have been a huge accident if it got fully opened. I tried to call Toyota to report this but as this was around 6:05pm, there were closed. Also, Toyota doesn't make it easy to report issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638122January 23, 2025
ENGINE
On [XXX], I was driving in a rain storm on [XXX]. I pulled off the highway into a parking lot and the car stalled out. The check engine light and the power steering light came on. I tried to start the car 3-4 times over the next fifteen minutes and it did not start. I waited a few more minutes and the car started and the lights cleared from the dashboard. I was able to drive 120 miles home with no issues with the vehicle. I called the Toyota of Massapequa dealership service department the next morning and they offered to inspect the car. I declined as the dashboard lights were gone and the car seemed to be running fine. I did have them check out the car when I brought it in for the annual NYS inspection and oil change in August 2024. The technician found no issues with the engine and there were no codes in the computer. The car has not given me a problem since this happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638097January 23, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638085January 23, 2025
STRUCTURE:BODY
Power lift-gate lowered on its own as I was putting groceries in the back compartment. My hands were nowhere near the button you press to lower the lift-gate. If I hadn't quickly ducked out of the way, I could have been seriously injured or killed. This has never happened before. Now I'm reluctant to use the back compartment for fear the lift-gate may lower on its own again. This incident happened this morning in a Target parking lot about 9:30 AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637975January 23, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637441January 21, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637370January 21, 2025
AIR BAGS, SEAT BELTS
The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that the passenger’s seat was not occupied by a passenger or object, but the warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637124January 20, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rearview camera quit for 3-4 seconds when I was backup. There was a car in my blind spot, aft right quarter, that I couldn't see and I hit his left front panel/headlight causing $2200. damage to his car plus my car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11637122January 20, 2025
STRUCTURE:BODY:HOOD
Vehicle hood vibrates under both idle and driving speeds. At highway speeds or bumpy roads the vibration / flexing of the hood metal causes sun and light glare (like a strobe light effect) causing visual disturbances making it hard to stay focused on the road. There is no seal above the headlights which allows additional air under the hood - the faster the speed and / or windy conditions , the more the hood flexes and causes reflection to the drivers eyes. The easiest explanation is if the hood safety latch is engaged and you see the mood moving up and down prompting you to stall and see if the hood is loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636908January 19, 2025
UNKNOWN OR OTHER
Front HVAC Blower Motor High Pitched Noise around 15khz frequency when fans are turned on. Causes discomfort to driver and passengers. Confirmed to be also heard by our local toyota dealership manager. Contacted toyota customer service about the issue and they are aware of the TSB that was issued but my vehicle is just out of the short warranty period to have it fixed according to Toyota. This issue seems to be common among online forums with this vehicle. The Sunvisors on the driver side and passenger side also sag and are very difficult to move up and down. Potentially a safety issue in the future if they fail to work properly when needing to block bright light such as the sun, no TSB issued from Toyota.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636402January 17, 2025
AIR BAGS
Manufacturer has not repaired recall in a timely manner. Airbags unsafe and unable to deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635824January 14, 2025
AIR BAGS, SEAT BELTS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The air bag and seat belt warning lights were illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,777. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635581January 13, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2023 Toyota Rav4. The contact stated while driving 35 MPH, there was a loud sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact's wife slightly opened the sunroof cover and discovered that the sunroof had shattered into pieces. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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