Toyota RAV4 Complaints

921 consumer complaints on file.

#11661476May 16, 2025
UNKNOWN OR OTHER
Sunroof leaks during rain events. If this continues to be a problem can cause rust, mildew and mold issues which can lead to respiratory issues. This was noted by the dealership today as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660869May 14, 2025
ENGINE
Pop up of "Engine Maintenance Required" , ran the diagnostic steps and confirmed it is due to coolant bypass leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660675May 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660599May 13, 2025
ENGINE
This problem has occurred twice now. First time: 4/19/2023 The car was brought to the car wash, I pulled into my parking spot the car shut off. When I attempted to turn the car back on the car would not start. The car showed a check engine light along with a steering wheel with an exclamation point. The dash said "Engine Stopped Steering Power Low". The car was immediately brought to the dealership after the car would start. The dealership did not find anything wrong along with no codes. The dealership assured me this would not happen while driving. Second Time: 5/9/2025 The car stalled mid driving in the rain and said "Engine Stopped Steering Power Low", car would not turnback on. Car has not been brought to the dealership again due to them not responding. This problem happening while driving puts not only my life at risk but everyone on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660113May 10, 2025
STEERING, ENGINE
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660035May 9, 2025
STEERING
It has happened two times. When is raining if you stop the car put it in park. The car starts to shake and it shuts off. Called road assistance brought it to the dealer. And they said there is nothing wrong with it. After researching it seems to be an ongoing issue several rav 4 owners 2024 xle have reported it on line. After a few minutes. The car starts up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659981May 9, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I was driving down [XXX] The car was moving along fine then when I pushed the gas it would jerk back and shake. I pulled off the highway and was able to coast into a gas station, but the engine stopped working as I was driving while cars were coming behind me. I could have been stopped in the middle of traffic with no way to get out. The power steering light came on as well as a light that said the engine was cut off. We just bought the car used with 22k miles on it and put an additional 3k miles on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659839May 8, 2025
STEERING
EPS warning light keeps buzzing. This has happened several times recently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659818May 8, 2025
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the contact stated that the front driver’s side window became inoperable. The contact stated that the power button would not function properly, and the contact could not get the front window off track. The vehicle was taken back to the dealer, where it was diagnosed that the window regulator had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,804.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659811May 8, 2025
WHEELS, STEERING, SUSPENSION
After routine service at South Coast Toyota in Costa Mesa, CA, I unknowingly drove my 2023 Toyota RAV4 Hybrid for over a week with two missing lug nuts and one extremely loose lug nut on the front passenger wheel. The service performed on April 5, 2025, included an oil change, tire rotation, and full inspection. No issues were reported to me at pickup. Over the next several days, I heard increasing thumping and metallic noises from the front right wheel area, especially at highway speeds. On [XXX], while driving with children in the car, the vehicle made loud metal screeching noises and the steering became impaired—I could not complete a basic turn. I limped the car home at 4 mph. Upon inspection, I found two lug nuts missing and one so loose I could unscrew it by hand. I had the car towed back to South Coast Toyota on April 18. The dealership admitted two lug nuts were missing but failed to apologize or fully document the issue. I was told via text that the only action needed was replacing the missing lug nuts. I received no formal inspection report or confirmation that the vehicle was safe. I paid out of pocket for a third-party inspection at a separate Toyota dealership, which confirmed that the previously recommended sway bar replacement was unnecessary and that my tires and components were in better condition than initially claimed. This was a clear service-related safety failure that could have led to wheel detachment and a serious accident. I drove over 200 miles on freeways with children in the vehicle. The dealership failed to follow basic safety protocols and has not taken responsibility. I am reporting this to NHTSA in the interest of safety and accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659680May 8, 2025
STRUCTURE:BODY:DOOR
The contact owns a 2022 Toyota Rav4. The contact stated that after heavy rainfall, there was a swishing sound coming from the passenger’s side rear door. The contact stated that when the vehicle was parked, the contact inspected the vehicle, and became aware of water build-up in the passenger’s side rear door. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 9,512.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659423May 7, 2025
AIR BAGS
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659254May 6, 2025
ENGINE, UNKNOWN OR OTHER
Coolant Bypass Valve The problem has been confirmed by the dealer Warning: Engine Maintenance Required
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659158May 6, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659130May 5, 2025
STEERING, ENGINE
UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659054May 5, 2025
STRUCTURE:BODY:DOOR
The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the rear passenger's side door made an abnormal sloshing sound. Upon inspection, the contact discovered water inside the door. The contact unplugged the rubber seal under the rear passenger door to release the water. The contact was concerned about corrosion of the door and an electrical system failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659025May 5, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658737May 4, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The High voltage floor underwire harness and rear traction motor cable corroded. This caused many if the vehicles sensors to fail completely including the tire pressure monitor system, adaptive cruise, collision avoidance, and more. Toyota is aware of this problem and attempted to do a silent warranty extension. This is a safety hazard and all of the known vehicles affected should be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658607May 2, 2025
STEERING, ENGINE
It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658516May 2, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
Every time it rains our Rav 4 gets water in the back doors. It sloshes around and you have to manually pull the seal back to drain. It happens every time. my understanding is this is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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