Toyota Prius V Complaints

479 consumer complaints on file.

#11185543March 9, 2019
ELECTRICAL SYSTEM
VEHICLE WAS SERVICED FOR SAFETY RECALL J0V. AFTER SERVICE, IN CAR ELECTRONICS SYSTEMS DID NOT WORK PROPERLY: NAVIGATION, BLUETOOTH/PHONE INTEGRATION, AUDIO SYSTEM. DEALER REFUSED TO ACKNOWLEDGE THAT RECALL SERVICE WAS RESPONSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185585March 9, 2019
WHEELS, TIRES:TREAD/BELT
YOKOHAMA AVID ENVIGOR 215/50/R17 TREAD SEPARATION: REAR DRIVER SIDE TIRE DEVELOPED A CRACK ON THE INSIDE OF THE TIRE. TIRES HAVE 18,000 MILES ON THEM. INSTALLED 12/27/2017. CRACK RESULTED IN AIR LOSS TRIGGERING THE TPMS SYSTEM. DISCOVERED WHILE DRIVING ON CITY STREET. REMOVED WHEEL AND INSPECTED VIGOROUSLY BEFORE FINDING SAID CRACK. CONTACTED YOKOHAMA AND GAVE THEM OPPORTUNITY TO TAKE RESPONSIBILITY FOR THE DEFECT, SENT THEM PICTURE OF CRACK BUT THEY REFUSED TO DO ANYTHING ABOUT IT, CLAIMING IT'S A ROAD HAZARD DAMAGE. WHEN A TIRE CRACKS, THIS INDICATES WEAK TREAD AND DELAMINATION OF THE TIRE LAYERS (TREAD SEPARATION). SPENT A WEEK COMMUNICATING WITH THEM (YOKOHAMA) TO NO AVAIL. THEY ADAMANTLY REFUSED TO TAKE RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184199March 4, 2019
UNKNOWN OR OTHER
MY VEHICLE HAS A BLOWN MOTOR. IT HAS 152K MILES ON IT. IT BEGAN TO RANDOMLY EAT OIL. I SERVICE THE VEHICLE REGULARLY THROUGH PEP BOYS. THE OIL LIGHT WOULD ONLY COME ON AROUND A CURVE. THERE IS NO ENGINE IS HOT LIGHT AND THE CHECK ENGINE LIGHT DIDN'T COME ON. NOW IT WILL COST 6K TO FIX THE MOTOR AND I STILL OWE 10K. TOYOTA DENIES ANYTHING ABOUT A RECALL OR LAWSUITS WHEN WE CALLED AND WILL NOT HELP. ANY INFORMATION YOU MAY HAVE ON LITIGATION WOULD BE APPRECIATED. THANKS FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183156February 28, 2019
EXTERIOR LIGHTING
AFTER THE ORIGINAL LIGHT BULBS FOR THE HEADLIGHTS BURNED OUT WE BOUGHT HIGH-QUALITY REPLACEMENTS ONLY TO HAVE THEM BURN OUT RATHER QUICKLY. IT'S NOW BEEN A YEAR-AND-A-HALF AND THE LIGHT BULBS ARE BURNING OUT AN AVERAGE OF EVERY TWO MONTHS AT MOST. WE'VE SINCE DISCOVERED THAT THERE HAS BEEN A WIRING HARNESS RECALL FOR ALL SORTS OF OTHER PRIUS MAKES AND YEARS BUT TOYOTA REFUSES TO ACKNOWLEDGE THIS PROBLEM WITH OUR CAR. A VERY CURSORY AND 15-MINUTE GOOGLE SEARCH SHOWS THAT THIS IS AN ISSUE WITH MY MODEL YEAR AND SEVERAL OTHERS THAT HAS GONE UNADDRESSED. THE LAST TIME THIS HAPPENED WE DISCOVERED THAT ARE HEADLIGHTS HAD BURNED OUT BECAUSE WE WERE DRIVING AT NIGHT, ON A LIT BUT DARKISH ROAD, WHEN SUDDENLY PEOPLE STARTED PULLING OUT IN FRONT OF US AT THE INTERSECTIONS WE WERE CROSSING. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE DIES THROUGH NO FAULT OF THEIR OWN. THE PROBLEM STARTED AROUND 60,000 MILES ABOUT A YEAR-AND-A-HALF AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182511February 26, 2019
SERVICE BRAKES
THIS IS AN OCCASIONAL AND INTERMITTENT ISSUE. AT 35 TO 45 MPH, TRAVELING STRAIGHT, ON CITY AVENUES AND BOULEVARDS. WHEN BRAKING IN AN URGENT FSHION (NOT PANICK AND NOT EASY) THE BRAKE PEDDAL IS SOFT AND TRAVELS SIGNIFICANTLY FURTHER THAN USUAL BEFORE THE CARS BREAKING SYSTEM TAKES EFFECT. THIS WAS ON DRY ROADS AND ABOVE FREEZING TEMPERATURES. WE HAVE NOT EXPERIENCED ANY ACCIDENTS DUE TO THIS BUT THERE HAVE BEEN MOMENTS OF NEAR PANICK PRIOR TO THE BRAKES WORKING AS EXPECTED. AS A SEPARATE BRAKE ISSUE, ON TWO OCCASIONS WHEN PANICK BRAKING FROM APEEDS OVER 50 MPH, TRAVELING STRAIGHT, ON FREEWAYS THE BRAKES HAVE LOCKED AND THE CAR HAS SKIDDED. THIS WAS ON DRY ROADS DURING DAYLIGHT HOURS, DRY ROADS AND ABOVE FREEZING TEMPERATURES. THIS VEHICLE HAS ANTILOCK BRAKING SYSTEM. THE LOCAL TOYOTA DEALER WAS ADVISED OF THIS LOCKING ISSUE AND REPORTED THEY FOUND NO ISSUE. WE HAVE OUR BRAKES INSPECTED BY A LOCAL TOYOTA DEALRE AT MANUFACTURER RECOMMENDED INTERVALS AND HAVE BEEN GIVEN A 'GREEN' RATING FOR PAD THICKNESS. THE ABOVE EVENTS STARTED LATE IN THE FIRST YEAR OF OWNERSHIP AND WE ARE THE FIRST OWNERS OF THIS VEHICLE. I AMA RETIRED ENGINEER WITH A FAIR BACKGROUND WITH PERFORMANCE DRIVING ON CLOSED CIRCUITS. I HAVE A SOLID UNDERSTANDING OF PROPER BRAKE PERFORMANCE. I FOND THE ABOVE EXPERIENCES DISCONCERTING AND OF CONCERN. THE BELOW DATE OF OCCURRENCE IS FOR THE LATEST SLOW BRAKE RESPONSE, NOT THE LOCKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182012February 22, 2019
HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE HYBRID WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE FAILURE CODE WAS CLEARED BY AUTONATION TOYOTA SOUTH AUSTIN (4800 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 518-6900) BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER REPAIRED THE VEHICLE. SHORTLY AFTER, THE CONTACT WAS DRIVING AND THE HYBRID WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE SAME DEALER DIAGNOSED THAT THE HEAD GASKET MAY NEED TO BE REPLACED. A SECOND DEALER, CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758, (512) 270-5055), DIAGNOSED THAT THE INVERTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174210February 21, 2019
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE CALIPER REPLACEMENT. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180570February 17, 2019
SERVICE BRAKES
TAKATA RECALL. RIGHT AFTER RECALL NO 18V-684 UPDATE SYSTEM ON MY PRIUS AT LOCAL TOYOTA DEALER MY CAR BRAKES PEDAL BECOME VEIRD . WHEN I JUST START ON THE ENGINE THN START MOVING AND STOPING, THE BRAKE PEDAL IS REALLY UP AND NOT MOVING DOWN AND BRAKES CAR REALLY QUICK. AT THE SAME TIME WHEN I START DRIVING I HEAR THAT REAR WRITING BRAKES FOR ABOUT 1-2 MILES. THEN IT COME OFF AND BRAKE PEDAL GOES DOWN LITTLE BIT TO NORMAL POSITION AND WORKS GREAT. THIS IS HAPPEN EVERY TIME WHEN SHOT DOWN ENGINE AND START AGAIN TO GO SOMEWHERE. ITS REALLY DANGEROUS BACOUS THE POSITION OF BRAKE PEDAL SOMETIME UP SOMETIMES DOWN, CAN NOT PREDICT HOW SOON YOU CAN STOP WHEN ITS NEEDED. IT ALWAYS HAPPEN NOW WHEN I DRIVE IN MY CITY ROADS. I CAME BACK TO DEALER THAT DID UPDATE SYSTEM ON MY CAR, THEY SAID THAT I NEED TO PAY TO FIND OUT WHAT IS GOING ON WITH MY CAR, THEY WILL CHARGE ME EVEN IF THIS HAPPEN AFTER THEIRE RECALL UPDATE SYSTEM ON MY CAR. THIS IS HORRABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173058January 30, 2019
AIR BAGS
MY FRONT AND DRIVER'S SIDE AIR BAGS DIDN'T OPEN WHEN MY CAR WAS HIT ON THAT SIDE BY ANOTHER CAR DRIVEN BY A LADY WHO RAN A STOP SIGN; AND STRUCK MY MOVING CAR; TOTALING MY CAR. I SUFFERED SERTOUS CHEST, NECK AND BACK SPRAINS THAT STILL L BOTHER ME. I WAS STRUCK PRETTY HARD, I SUFFERED A TERRIBLE JOLT TO MY CHEST AREA WHEN MY CAR CAME TO A HARD STOP, AND I STILL HIT THE STEERING WHEEL. THIS ACCIDENT COSTS ME MY JOB AND I AM NO LONGER ABLE TO STAND OR WALK FOR LONG PERIODS OF TIME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11173102January 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING AT ANY SPEED, THE BRAKES MADE NOISE AND THE ABS FAILED. THE VEHICLE WAS TAKEN TO VENICE TOYOTA (941-451-5150, LOCATED AT 900 U.S. 41 BYPASS, VENICE, FL 34285) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171983January 24, 2019
UNKNOWN OR OTHER
WHILE TRAVELING AT SPEED LIMIT ON FREEWAY SUDDEN EXPLOSION WITH NO CONTACT FROM ROCK/STONE OR DEBRIS-SHATTERING GLASS SOLAR PANEL IN FRONT OF SUNROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165407January 5, 2019
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
FRONT HEAD LIGHTS WENT OUT WITHIN A FEW WEEKS OF EACH OTHER. REPLACED BOTH BULBS. THEN THEY WENT OUT AGAIN WITH NO WARNING IN ABOUT A MONTH. HAD TO USE BRIGHTS TO DRIVE HOME IN THE DARK. DANGEROUS! REPLACED THEM AGAIN AND NOW ONE OF THE HEAD LIGHTS IS OUT AGAIN AFTER ONLY 2 WEEKS EVEN THOUGH IT IS A DIFFERENT BRAND. HEADLIGHTS HAVE GONE OUT WHILE DRIVING AND WHEN IT IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164612January 2, 2019
STEERING
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE POWER STEERING WAS INOPERABLE. WHILE DRIVING, THE STEERING WHEEL BECAME VERY LOOSE AND THE VEHICLE WENT IN ANY DIRECTION WHEN THE STEERING WHEEL WAS TURNED. ALSO, THE VEHICLE SHOOK WHEN TURNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163048December 21, 2018
STEERING
STEERING COLUMN BROKE. DRIVING OUT OF A PARKING LOT. HEARD AND FELT A LOUD CLUNK. THUMPING FEELING WHEN TURNING STEERING WHEEL. WAS TOLD BY DEALER THAT THE STEERING COLUMN FAILED. ONLY 130,000 MILES. SHOULD NEVER HAPPEN ON ANY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157210December 10, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I BRAKE THE CAR SHAKES A NOTICEABLE TYPE OF SHAKE AND STARTS TO MAKE A WEIRD STALLING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154354November 27, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO A BODY SHOP WHERE IT WAS REPAIRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11154115November 26, 2018
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE PARKING MY VEHICLE AND SLOWING DOWN TO ENTER A PARKING SPACE, I EASED OFF THE BRAKE TO PULL INTO THE SPACE WHEN I HEARD THE ENGINE REV LOUDLY AND THEN THE CAR ACCELERATED AND CONTINUED TO ACCELERATE DESPITE ATTEMPTS TO PUMP THE BRAKES, RELEASE THE BRAKES WITHOUT TOUCHING ANY PEDAL AND ALSO TRYING TO PUT THE TRANSMISSION INTO PARK. THE VEHICLE WOULD NOT STOP AT ALL. I WAS AFRAID FOR MY LIFE AND TRIED EVERYTHING TO AVOID OTHER VEHICLES AND PEDESTRIANS AS THE CAR ACCELERATED GREATLY. I STEERED THE CAR TO TRY AND AVOID A SLIGHT EMBANKMENT AND CURVE BUT WITH THE RAPID SPEED OF THE CAR, IT BECAME HARD TO MANEUVER THE CAR. THE VEHICLE JUMPED THE CURB STRIKING A TREE AND THEN A CONCRETE POST. THE CAR CAME TO REST ON ITS SIDE AFTER IMPACT. THE CAR WAS A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11153174November 21, 2018
FUEL/PROPULSION SYSTEM
I HAVE JUST RECEIVED A RECALL NOTICE FROM TOYOTA REGARDING AN UPDATE TO THE HYBRID SYSTEM ON MY CAR. THIS IS THE 3RD SUCH RECALL FOR THE SAME PROBLEM SINCE 2014!! APPARENTLY 2 PREVIOUS UPDATES TO THIS SYSTEM HAVE NOT SOLVED THE PROBLEMS ASSOCIATED WITH THIS ISSUE. THE RECALL STATES THAT A RECALL FIX IS NOT CURRENTLY AVAILABLE, THAT I WILL BE CONTACTED WHEN IT IS AVAILABLE. FIRST OF ALL, IF THEY ARE SUGGESTING ANOTHER SOFTWARE UPDATE, THEN WHY IS THIS NOT AVAILABLE, AS IT IS NOT LIKE THEY HAVE TO ORDER ADDITIONAL PARTS TO FIX THE ISSUE. SECONDLY, IF 2 PREVIOUS SOFTWARE UPDATES HAVE NOT FIXED THE ISSUE IT SEEMS LOGICAL THAT MAYBE IT IS A HARDWARE PROBLEM, BUT OF COURSE THAT WOULD BE TOO EXPENSIVE! WHEN IS THE NHTSA GOING TO GET SOME TEETH AND MAKE THESE COMPANIES THAT ARE EARNING BILLIONS IN PROFITS FIX THEIR MISTAKES WITHOUT DRAGING THING OUT FOR YEARS???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144785November 1, 2018
VEHICLE SPEED CONTROL
SAFETY RISK THAT VEHICLE COULD LOSE POWER AND STALL. MANUFACTURER RECALL NUMBER J1V. NHTSA RECALL NUMBER 18V684 AS OF OCTOBER 4, 1918. IT IS NOW NOVEMBER 1, 2018. CALLED THE DEALERSHIP THIS WEEK AND THE REPORT WAS THAT THE MANUFACTURER HAS NOT FIX TO DATE. QUESTION: WHAT RELIEF IS AVAILABLE UNTIL FIX DISCOVERED? FREE USE OF CAR PROVIDED BY DEALERSHIP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144597October 31, 2018
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING DOWN THE STREET IN MY PRIUS WHEN ALL OF A SUDDEN THE CAR WENT TOTALLY DEAD. IT DID NOT GO INTO A LIMP-HOME MODE. I WAS DEAD IN THE WATER IN THE MIDDLE OF A STREET ALL OF A SUDDEN. WE HAD TO GET OUT AND PUSH IT OUT OF THE STREET. MECHANIC SAYS ITS A KNOWN ISSUE WITH PRIUS AND INVERTER. THAT WAS PRETTY DANGEROUS AND I WAS GLAD WE WERENT ON THE FREEWAY. WE WERE UNAWARE OF ANY RECALL. THE CAR WENT INTO "DISCO MODE" - EVERY WARNING LIGHT IT HAD WAS ON AND BLINKING BUT THE CAR WAS COMPLETELY DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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