Toyota Land Cruiser Complaints

367 consumer complaints on file.

#11232411July 16, 2019
AIR BAGS
TAKATA RECALL I WAS INFORMED ABOUT THE RECALL WHAT I BELIEVE TO BE THE INTERIM STAGE OF THE PROCESS. I DO NOT, AND HAVE NOT FELT SAFE DRIVING MY VEHICLE. A 'LOANER' VEHICLE HAS NOT BEEN MADE AVAILABLE DESPITE REPEATED MONTHS OF ATTEMPTS. A REMEDY ENGINEERED FIX HAS NOT BEEN MADE AVAILABLE. MY FAMILY IS INCAPACITATED BY HAVING BOTH OF OUR LAND CRUISERS NOT ABLE TO BE DRIVEN. TOYOTA DEALERSHIPS HAVE MISREPRESENTED THE COST INCURRED BY MY FAMILY IF WE WANTED A 'LOANER' VEHICLE. BOTH THE CORPORATIONS AND DEALERSHIPS REFUSE TO PROMISE A SPECIFIC TIME IN WHICH A SUFFICIENT ALTERNATIVE 'LOANER' VEHICLE CAN BE PROVIDED FOR MY SINGULAR CASE. WE ARE TRAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222791June 26, 2019
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA LAND CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916) 265-5666) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222599June 25, 2019
SUSPENSION, UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE FROM ROCKY'S AUTO MASS IN WORCESTER MASSACHUSETTES. I WAS TOLD IT WAS INSPECTABLE. I HAD IT SHIPPED TO VERMONT AND MY LOCAL INSPECTION STATION EXPLAINED THAT THE FRAME IS COMPLETELY MISSING IN CERTAIN AREAS AND THE VEHICLE CAN NOT BE INSPECTED OR DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220621June 17, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAN FRANCISCO TOYOTA (LOCATED AT 3800 GEARY BLVD, SAN FRANCISCO, CA 94118, (866) 508-1899) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218830June 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT APPROXIMATELY 30 MPH, THE "BRAKE" WARNING LIGHT ILLUMINATED ALONG WITH THE HIGH PITCH AUDIBLE BRAKE FAILURE ALARM. APPROXIMATELY 1,000 - 2,000 FEET LATER ALL BRAKE FUNCTION CEASED ENTIRELY, ONLY BY APPLYING PARKING BRAKE AND PLACING THE VEHICLE IN NEUTRAL WAS STOPPING POSSIBLE. THERE WERE NO INJURIES OR PROPERTY DAMAGE. POPPING HOOD TO LOOK FOR SIGNS OF FLUID LEAK, ETC, WE NOTICED THAT THE BRAKE FLUID IN THE RESERVOIR WAS OVER FILLED SIGNIFICANTLY - IT HAD NOT BEEN EARLIER AND THE BRAKES HAD RECENTLY BEEN SERVICED. A CURSORY SEARCH OF "LAND CRUISER BRAKE FAILURE" ONLINE YIELDED NUMEROUS REPORTS ON TOYOTA MESSAGE BOARDS OF IDENTICAL SITUATIONS: BRAKE LIGHT AND ALARM, TOTAL LOSS OF BRAKING POWER WITHIN MOMENTS, OWNERS FINDING THAT THE FAILURE RESULTED IN FLUID RETURNING TO THE RESERVOIR OVERFILLING IT. THERE APPEAR TO BE NO FLUID LEAKS OR BRAKE LINE FAILURES. IN ADDITION TO THE BRAKE WARNING LIGHTS, ALL OF THE TRACTION CONTROL, ANTI-SKID, AND ABS WARNING LIGHTS ARE NOW ILLUMINATED - I UNDERSTAND THAT EACH ARE ALSO POWERED BY THE BRAKE SYSTEM. WE HAVE NOT YET HAD OUR VEHICLE INSPECTED BY A MECHANIC, IN MOST OF THE SITUATIONS IDENTICAL TO OURS WE FOUND ONLINE, THE CAUSE WAS THE FAILURE OF THE BRAKE BOOSTER MOTOR. WE UNDERSTAND THAT ALL COMPONENTS MAY FAIL EVENTUALLY. HOWEVER, IN OUR SITUATION, THERE WAS INSUFFICIENT WARNING OF IMMINENT BRAKE FAILURE. HAD THE VEHICLE BEEN ON A HIGHWAY OR A WINDY MOUNTAIN ROAD THE RESULTS COULD HAVE BEEN CATASTROPHIC. FINALLY, WE STRONGLY URGE YOU TO CROSS-CHECK THIS SITUATION WITH OTHER TOYOTA SUVS AND TRUCKS FROM 1995 - 2006 AS IN OUR INITIAL RESEARCH ONLINE THESE INCIDENTS SEEMED COMMON TO TOYOTA VEHICLES MODEL YEARS SPANNING A LONG PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217719June 4, 2019
AIR BAGS
NO INCIDENT INVOLVED. JUST WAS NOTIFIED BY THE TOYOTA DEALERSHIP THERE IS A PASSENGER CLASSIFICATION SYSTEM FAULT THAT HAS GENERATED A SAFETY RECALL. THAT WAS DEC 2018 AND THE REMEDY IS STILL NOT AVAILABLE. IT IS NHTSA RECALL #: 18V887 ISSUED IN DEC 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204943May 1, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 TOYOTA LAND CRUISER. WHEN THE PUSH TO START BUTTON WAS APPLIED, AN ABNORMAL POPPING NOISE WAS HEARD. THE VEHICLE WAS ENGAGED IN THE PARK POSITION AT THE TIME OF THE FAILURE. ALSO, WHEN THE BRAKE PEDAL WAS APPLIED, THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A FORD FOCUS AND TWO OTHER VEHICLES. ALSO, SMOKE EMERGED FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED TOYOTA OF KILLEEN (4001 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 690-5800) AND WAS INFORMED TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1903180901. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11196658April 16, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2017 TOYOTA LAND CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS). THE CONTACT CALLED AUTONATION TOYOTA LIBERTYVILLE AT 224-993-9001 (LOCATED AT 1180 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195555April 11, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, SEAT BELTS, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2017 TOYOTA LAND CRUISER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT SPOKE WITH HAMPTON TOYOTA (6191 JOHNSTON STREET, LAFAYETTE, LA, 337-984-5010) AND WAS INFORMED THAT THERE WAS NO REMEDY. THE DEALER DIAGNOSED THAT THE VEHICLE WAS EXHIBITING AIR BAG FAILURE. WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG INDICATOR FLASHED "AIR BAG ON" AND "AIR BAG OFF". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194943April 9, 2019
FUEL/PROPULSION SYSTEM
FUEL TANK FRACTURE AND LEAK. A CRACK IN THE STAMPED STEEL OF THE UPPER HALF OF THE FUEL TANK WHERE THREE FACES ARE BENT. CRACKS HAVE DEVELOPED IN THE ORIGINALLY INSTALLED TANK, AND TWO SUBSEQUENT, DEALER-SUPPLIED FUEL TANKS OVER THE PAST 6 MONTHS. THE LEAK IS SUFFICIENT TO ALLOW SIGNIFICANT DRIPPING/DRAINING OF FUEL WHEN THE TANK IS FULL, INCLUDING PUDDLING UNDERNEATH THE VEHICLE. DUE TO THE LOCATION OF THE CRACK, THE FUEL SPILLS ONTO THE DRIVESHAFT (DIRECTLY OPPOSITE THE MUFFLER), AS WELL AS WICKING FUEL DOWN THE PARKING BREAK CABLE TOWARDS THE BACK. INQUIRY ONLINE REVEALS SEVERAL OTHER INDIVIDUALS WITH IDENTICAL TANK FRACTURES/CRACKS DEVELOPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194585April 8, 2019
AIR BAGS
I RECEIVED NOTIFICATION IN JANUARY THAT THERE WAS A RECALL FOR THE PASSENGER AIRBAG IN THIS CAR. I HAVE BEEN WAITING OVER 2 MONTHS FOR A REMEDY--IT'S LISTED AS "INTERIM" IN TOYOTA'S SYSTEM APPARENTLY. I WAS TOLD BY THE DEALER NOT TO ALLOW ANYONE IN THE PASSENGER SEAT UNTIL THE DEFECT IS FIXED. THIS IS A MAJOR DISRUPTION TO MY LIFE. I CAN'T IMAGINE WHY IT IS TAKING SO LONG TO CORRECT A DEFECT WITH SUCH SIGNIFICANT CONSEQUENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189795March 18, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2015 TOYOTA LAND CRUISER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (NORM REEVES TOYOTA SAN DIEGO, 5910 MISSION GORGE RD, SAN DIEGO, CA 92120) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186041March 12, 2019
SERVICE BRAKES
LOW SPEED - PARKING THE VEHICLE - LOST THE BRAKE POWER - CAN'T STOP THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180483February 16, 2019
AIR BAGS
PASSENGER AIRBAG SENSOR DEFECTIVE HAS TURNED AIRBAG OFF AND THERE HAS BEEN AN OPEN RECALL SINCE DECEMBER 2018. IT HAS BEEN UNSAFE FOR PASSENGERS TO RIDE IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162508December 19, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
EXCESSIVE FRAME RUST. I HAVE A STEERING STABILIZER BAR FRAME MOUNT THAT HAS RUSTED COMPLETELY OFF AND THEREFORE THE STEERING STABILIZER IS NOT PERFORMING PROPERLY. HAPPENED DURING DRIVING. THIS IS THE SAME YEAR (TIME FRAME) AS THE NUMEROUS OTHER TOYOTA FRAME LAWSUIT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132039September 27, 2018
SERVICE BRAKES
BRAKE LINE, PART NUMBER 47326-60340 BURST WITHOUT WARNING WHEN DRIVING. THE PARTICULAR BRAKE LINE PART IS ABOVE FRAME RAIL NEAR FIREWALL. THE PARTICULAR BRAKE LINE PART GOES FROM BRAKE MASTER CYLINDER TO BRAKE FLUID FITTING ON THE VEHICE FRAME. IT IS BURIED UNDER HOOD, NOT EASY TO INSPECT. PART OF REASON IT IS DIFFICULT TO VISUALLY INSPECT IS THAT THERE ARE "LOOPS" IN LINE TO ALLOW FOR FLEXIBILITY BETWEEN VEHICLE BODY AND CHASSIS. THE VEHICLE IS EQUIPED WITH ELECTRICALLY BOOSTED BRAKING SYSTEM. UNDER THIS LEAK CONDITION, THE ELECTRIC BOOST FUNCTIONALITY WILL BE LOST, THE BRAKE SYSTEM OPERATES IN MECHANICAL BACK-UP MODE. BRAKE PRESSURE IS GENERATED SOLELY FROM DRIVER FOOT. DUE TO LEAK IN ONE CIRCUIT, THERE IS NO BRAKE PRESSURE IN ONE CIRCUIT OF BRAKE SYSTEM. THE COMBINATION OF NON BOOST-ASSISTED BRAKING AND ONE CIRCUIT DEACTIVATE RESULT IN EXTREMELY DEMOLISHED BRAKING ABILITY FROM DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111799July 16, 2018
SERVICE BRAKES
I WAS DRIVING HOME ON 7/15/18 AND AS I WAS PULLING INTO MY GARAGE A LOUD NOISE STARTED BUZZING FROM MY DASHBOARD AND MY BRAKE LIGHT, ABS, AND VSC LIGHTS ALL CAME ON AT ONCE. MY BRAKES HAD COMPLETELY FAILED WITHOUT ANY WARNING. THE PEDAL WENT RIGHT TO THE FLOOR WHEN I PRESSED IT AND IT WOULD NOT STOP THE VEHICLE. I ALMOST WENT RIGHT THROUGH THE OTHER SIDE OF MY BRICK GARAGE. LUCKILY THE EMERGENCY BRAKE ALLOWED ME TO STOP BEFORE THIS HAPPENED. I HAD JUST GOTTEN OFF THE HIGHWAY TRAVELING AT 70 MPH. I CANNOT IMAGINE IF THE BRAKES COMPLETELY FAILED AT THIS SPEED. I HAVE OWNED THIS VEHICLE FOR 17 YEARS AND I HAD NEVER HAD A DASH LIGHT OR SOUND COME ON. THERE SHOULD HAVE BEEN MORE OF A WARNING! BRAKES SHOULD NOT JUST COMPLETELY FAIL WITHOUT ANY INCIDENT OR WARNING. I HAVE SEEN A FEW OTHER POSTS ABOUT THIS HAPPENING FOR OTHER LAND CRUISER OWNERS AND TOYOTA NEEDS TO BE HELD ACCOUNTABLE. THIS IS A MAJOR SAFETY ISSUE AND IT SHOULD NEVER HAVE HAPPENED ON THE KING OF SUV'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093261May 10, 2018
AIR BAGS
SALUDOS TENGO UN TOYOTA PRADO 2015 VIVO EN SAN JOSE COSTA RICA Y EL 2 DE ESTE MES TUVE UNA COLISION DE MAGNITUD CONSIDERABLE, A PESAR DE LO CUAL LAS BOLSAS DE AIRE NO SE ABRIERON, TENGO INTERES EN QUE SE INVESTIGUE LA CAUSA, PUES LA MAYORIA DE PERSONAS VIAJAMOS CONFIADAS EN LA PROTECCION QUE NOS DAN LOS AIRBAGS EL VEHICULO ESTABA EN MOVIMIENTO Y OTRO AUTO ME COLISIONO EN UNA CALLE DE LA CIUDAD CAPITAL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11080721March 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
GAS BOILS AND VEHICLE LEAKS GAS DURING 4 WHEELING IN MOAB, UT. NOW THE CHECK ENGINE LIGHT IS ON AND CODE RELATES TO ISSUES WITH EVAPORATOR CANISTER. THIS TYPE OF CHECK ENGINE LIGHT DISABLES TO SAFETY FEATURES 1)TRAC OFF AND 2) 4 LOW OPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079095March 14, 2018
SERVICE BRAKES
WHILE DRIVING IN THE MOUNTAINS OF WEST VIRGINIA. ALARM SOUND, FLASHING LIGHTS AND BRAKE PEDAL UNRESPONSIVE. HAD TO USE EMERGENCY BRAKE TO STOP VEHICLE. THIS HAPPENED ON SEPT 19, 2016 WITH 65,596 MILES ON THE ODOMETER. THE TRUCK HAD RECENTLY BEEN INSPECTED SEPT 2, 2016 AND ALSO HAD THE REAR BRAKE PADS REPLACED AT CHARLES BARKER TOYOTA IN VIRGINIA BEACH VIRGINIA. THE ODOMETER READING WAS 65,121. THE SERVICE MANAGER DID STATE IT WAS NOT COMMON PRACTICE TO BLEED THE BRAKE LINES ALTHOUGH I DID FIND SEVERAL SITES ON LINE THAT SAID THIS SHOULD BE DONE. I AM RETIRED AND DRIVE VERY LITTLE. AFTER A 400 MILES ROAD TRIP TO WEST VIRGINIA THIS HAPPENED. I FEEL LUCKY TO BE ALIVE AND FORTUNATE THAT THIS OCCURRED IN A FLAT STRETCH OF ROAD. $3229.92 LATER AFTER REPLACING THE ABS SYSTEM WE WERE ABLE TO RETURN HOME. PAPER WORK AVAILABLE ON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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