Toyota Land Cruiser Complaints

367 consumer complaints on file.

#11354539September 12, 2020
FUEL/PROPULSION SYSTEM, SEAT BELTS
OUTBOARD REAR SEATBELTS DO NOT EXTEND OR RETRACT. SO MY KIDS CANNOT RIDE IN IT. FUEL TANK ISSUE INVOLVES EXTREMELY HIGH VAPOR BUILDUP. WHEN I TAKE THE CAP OFF TO ADD FUEL, VAPOR PRESSURE IS SO BAD THAT IT HAS BLOWN THE CAP OUT OF MY HAND WHEN REMOVING IT. CAP HAS BEEN REPLACED WITH A OEM REPLACEMENT WITH NO CHANGE IN PRESSURE. NO DIFFERENCE IF THE VEHICLE HAS BEEN STATIONARY OR DRIVEN FOR EXTENDED PERIODS IN EITHER CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353850September 8, 2020
FUEL/PROPULSION SYSTEM
TOYOTA IS UNWILLING TO COMPLY WITH BELOW RECALL AND STATES THEY ARE UNABLE TO REPLACE FAULTY FUEL TANK. PLEASE ADVISE. JUN 26,1991 MANUFACTURER RECALL NUMBERM01 NHTSA RECALL NUMBER91V110 RECALL STATUSRECALL INCOMPLETE SUMMARY CONTINUOUS DRIVING UNDER EXTREMELY SEVERE CONDITIONS I.E. HIGH AMBIENT TEMPERATURE AND HEAVY LOAD, CAN CREATE HIGH VAPOR PRESSURE WITHIN THE FUEL TANK, AND THE RESULTANT STRESS MAY CAUSE EXCESSIVE LOAD TO THOSE POINTS WHERE THE FUEL TANK SEPARATOR IS WELDED TO THE INTERIOR OF THE FUELT TANK. SAFETY RISK IF THE VEHICLE CONTINUES TO BE DRIVEN UNDER THESE CONDITIONS, THE REPEATED HIGH PRESSURE MAY EVENTUALLY CAUSE A CRACK IN THE TANK, AND IN THE WORST CASE, FUEL LEAKAGE. FUEL LEAKAGE CAN LEAD TO FIRE WHEN NEAR AN IGNITION SOURCE. REMEDY REPLACE THE FUEL TANK WITH AN IMPROVED TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352101August 30, 2020
FUEL/PROPULSION SYSTEM, SEAT BELTS
BACKSEAT SEATBELTS DO NOT RETRACT OR COME BACK OUT. GAS TANK STARTED LEAKING. BOTH INCIDENTS WERE NOTICED WHILE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329566June 18, 2020
SERVICE BRAKES
I WAS IN A DRIVE THRU AND AS I APPROACHED THE CAR IN FRONT OF ME, I PRESSED MY BRAKE PEDAL AND HAD ZERO RESISTANCE AS MY PEDAL WENT TO THE FLOORBOARD AND ZERO RESPONSE FROM BRAKES. AS I DEPRESSED PEDAL, MY ABS LIGHT WENT ON THE DASHBOARD AND A BEEP ALARMED. I TRIED HITTING THE PEDAL AGAIN TO NO AVAIL AND TURNED TO ATTEMPT TO MISS THE VEHICLE AND PULLED MY EMERGENCY BRAKE. I WAS MOVING AT A LOW RATE OF SPEED AND HAD ZERO HISTORY OF BRAKE SYSTEM ISSUES. AFTER SOME HOMEWORK ONLINE, I AM SEEING IT IS IN LINE WITH A LOT OF OTHER PEOPLE'S EXPERIENCES WITH THE SAME MAKE AND MODEL HAVING AN ABS MOTOR FAILURE, BOOSTER MOTOR FAILURE, AND/OR AN ACCUMULATOR FAILURE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11329620June 18, 2020
SEAT BELTS
NHTSA RECALL NUMBER: 89V155, MANUFACTURER RECALL NUMBER: K04. REAR SEAT BELT RECALL. TOYOTA DEALERSHIP (LARRY H MILLER TOYOTA, MURRAY, UTAH) NOTIFIED ME OF THE OPEN RECALL DURING A ROUTINE OIL CHANGE SERVICE. THEY CHECKED FOR THE PARTS TO SATISFY THE RECALL WORK, AND COULD NOT FIND THEM. AFTER CHECKING FOR PARTS FOR ABOUT 2 2 WEEKS, THEY TOLD ME TO CALL "TOYOTA CUSTOMER CARE". INITIAL REP I SPOKE TO SAID TOYOTA SHOULD OFFER SOME KIND OF REMEDY, IF UNABLE TO SATISFY THIS SAFETY RECALL. A "SENIOR AGENT" FROM TOYOTA NAMED [XXX] CALLED ME (10 DAYS AFTER MY INITIAL CALL TO REPORT THIS) AND SAID THE PARTS NO LONGER EXIST, AND DID NOT OFFER ANY KIND OF REMEDY. I AM VERY CONCERNED ABOUT DRIVING AN UNSAFE VEHICLE. TOYOTA DID NOT OFFER A SOLUTION. I HAVE HEARD OF OTHER SIMILAR SITUATIONS WHERE TOYOTA DID OFFER A REMEDY, BUT THEY DID NOT OFFER MY A REMEDY. EXTREMELY DISAPPOINTING, AND NOW I'M SCARED TO DRIVE MY TOYOTA. TOYOTA NOT STANDING BEHIND THIS OPEN RECALL, OR OFFERING ME ANYTHING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326685May 31, 2020
SERVICE BRAKES
BATTERY KEPT DRAINING - HEARD BUZZING NOISE FROM ABS MODULATOR WHILE MOTOR OFF - DISCONNECTED CONNECTOR AND BUZZING STOPPED BUT ABS VALVE WAS STILL CLICKING. HAD TO DISCONNECT BATTERY TO STOP ABS SYSTEM FROM CLICKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323157May 4, 2020
SERVICE BRAKES
DURING NORMAL LOCAL DRIVING, TRYING TO STOP MY 2002 TOYOTA LAND CRUISER REQUIRES AN IMPOSSIBLE AMOUNT OF PRESSURE ON THE BRAKE PEDAL. ON THE PHONE THE LOCAL TOYOTA DEALER SAID ELECTRIC BRAKE BOOSTER HAS FAILED, AND THE COST TO FIX IT IS ABOUT $4500--A HUGE AMOUNT FOR A 18-YEAR-OLD CAR THAT IS WORTH ONLY $7,000 OR $8,000. IT'S AN AMOUNT THAT IS DIFFICULT OR IMPOSSIBLE TO AFFORD. SO WHEN I NEED TO DRIVE, I HAVE TO DRIVE VERY SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323307May 4, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
EXPERIENCED SPONTANEOUS SUNROOF EXPLOSION. DRIVING FROM ESTES PARK, CO TO LOUISVILLE, CO WITH MY 9 YEAR OLD SON IN BACK SEAT. HEARD LOUD EXPLOSION OVERHEAD ABOUT 5 MILES NORTH OF BOULDER, CO ON HWY. 93. NEAREST CAR WAS 6-7 LENGTHS IN AHEAD AND TRAVELING AT 60 MPH. IT WAS A WARM SEPTEMBER DAY WITH INTENSE 2:00P SUN. WE WERE FINALLY ABLE TO SAFELY PULL OVER AFTER 5 MINUTES. THERE WAS A NICKLE SIZED HOLE IN THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320945April 13, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA LAND CRUISER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, A SECOND VEHICLE CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT DRIVER SIDE AND DRIVER SIDE CURTAIN AIRBAGS DID NOT DEPLOY. DURING THE CRASH THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, HEAD, AND HIP INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 307,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11306160January 30, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 TOYOTA LAND CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN SHUTTER AND STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT AS AN UNKNOWN LIGHT ILLUMINATED ON THE VEHICLE. THE VEHICLE WOULD NOT RESTART; THEREFORE, THE CONTACT HAD THE VEHICLE TOWED TO HALEY AUTOMALL (1906 S MAIN ST, FARMVILLE, VA 23901) WHERE THEY DIAGNOSED THE VEHICLE WITH COMPLETE ENGINE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE'S ENGINE WAS TAKEN APART. IT WAS THEN DISCOVERED THAT THE FAILURE WAS LINKED TO A DEFECTIVE ENGINE VALVE SPRING. THE CONTACT SPOKE WITH THE MANUFACTURER WHO OFFERED HER $2,500 TOWARDS THE REPAIR OF THE ENGINE IF THE REPAIR WAS PERFORMED BY AN AUTHORIZED TOYOTA DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297568January 7, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
EXCESSIVE UNDERBODY RUSTING. I HAVE A TUNDRA WHOSE UNDERBODY WAS CHANGED UPON RECALL BY TOYOTA. CAR IS GARAGED OR LEFT IN DRIVEWAY. EVERY MECHANIC COMMENTS ON EXCESSIVE RUSTING INCLUDING PRESTIGE TOYOTA BUT THEY MAINTAIN IT'S SATISFACTORY. I HAD TO CHANGE THE THING HOLDING THE TIRE BECAUSE IT RUSTED THROUGH CREATING THE DANGER THE SPARE COULD BREAK LOOSE. AAA WOULD NOT CHANGE A SPARE TIRE BECAUSE OF RUSTING THROUGH. TOYOTA THINKS THE RUST IS OK. I DON'T AND WORRY ABOUT SAFETY.I CANNOT REMEMBER EXACTLY WHEN THIS HAPPENED.I CAN'T ACCURATELY RECALL MILEAGE WHEN I NOTICED THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291134December 24, 2019
AIR BAGS
MY SON HAD A WRECK, HE HYDROPLANED AND HIS AIR BAG DID NOT DEPLOY. HE GOT A CONCUSSION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11281613November 21, 2019
SERVICE BRAKES
FOR THE SECOND TIME, A COMPLETE BRAKING FAILURE DUE TO MASTER CYLINDER MOTOR FAILURE. OCCURRED WHILE DRIVING. LUCKILY WAS GOING UNDER 20 MPH ON A VACANT STREET AND WAS ABLE TO SAFELY COAST TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268355October 14, 2019
ENGINE
I OPENED THE HOOD TO CHECK ENGINE OIL, AND SAW HOT COOLANT SPRAYED ALL OVER UNDER HOOD. COOLANT LEVEL WAS VERY LOW. UPON CLOSER EXAMINATION, THERE'S A CRACK IN THE TOP PLASTIC OF THE RADIATOR FROM WHICH COOLANT WAS SPRAYING OUT BEFORE I TURNED THE ENGINE OFF. THIS IS A SAFETY ISSUE BOTH DUE TO THE POTENTIAL OF BURNS/SCALDING, BUT ALSO ENGINE DAMAGE AND FIRES WHILE TRAVELING DUE TO LOW COOLANT. FURTHER RESEARCH REVEALED THIS IS A VERY COMMON PROBLEM AT 6-8 YEARS OF AGE AND AROUND 100,000 MILES. I CAN'T UPLOAD A PHOTO SINCE I'VE HAD IT CLEANED AND REPAIRED TO MAKE IT DRIVABLE (AT MY EXPENSE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267000October 8, 2019
AIR BAGS
THE VEHICLE WAS IN A FRONT COLLISION OVER 50MPH AND THE AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11245298August 20, 2019
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 TOYOTA LAND CRUISER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. SAVANNAH TOYOTA (11101 ABERCORN ST, SAVANNAH, GA 31419, (912) 927-1234) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND PROVIDED CASE NUMBERS: 18882709371 AND 1904010402. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244475August 16, 2019
FUEL/PROPULSION SYSTEM
FUEL (GAS) TANK DEVELOPED A STRESS CRACK. LEAKS GAS IF FILLED TO 3/4 OR ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242609August 8, 2019
AIR BAGS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234144July 23, 2019
FUEL/PROPULSION SYSTEM
MY FUEL CAP VENTED GASOLINE, VIOLENTLY. FUEL RAN DOWN MY BODY PANELS BELOW THE GAS CAP AS VAPOR/LIQUID SPEWED OUT OF THE CAR. IT SEEMS THE FUEL SYSTEM WAS OVER PRESSURIZED. I WAS AT CHINN'S LAKE IN COLORADO. ELEVATION IS ROUGHLY 11,000 FEET. TEMP WAS AROUND 70F. GAS TANK WAS AROUND HALF FULL WITH PREMIUM GAS FROM COSTCO. FROM WHAT I HAVE READ, IT APPEARS THE GASOLINE BEGAN TO BOIL AND NEEDED TO VENT. THIS CAN BE FROM A FAULTY EVAP SYSTEM, AN OVERHEATED FUEL SYSTEM, ETHANOL IN THE GASOLINE, ETC...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234227July 23, 2019
AIR BAGS, SEAT BELTS
TOYOTA ISSUED A RECALL ON THEIR FAULTY PASSENGER SEATBELT AND IT'S RENDERING OF THE PASSENGER SIDE SEATBELT USELESS LATE IN 2018. WHEN/HOW CAN NHSTA ENCOURAGE OR FORCE TOYOTA TO TAKE CORRECTIVE ACTION ON THIS SAFETY PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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