Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#10786647October 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785859October 25, 2015
AIR BAGS
RECEIVED NOTICE OF RECALL SEVERAL MONTHS AGO. WAS TOLD BY TOYOTA IN HOLLYWOOD, CA THAT THE PARTS WERE NOT AVAILABLE AND I WOULD HAVE TO WAIT. I BELIEVE THAT TOYOTA AND ITS DEALER HAVE FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785430October 22, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY VEHICLE CAUGHT ON FIRE IN MY DRIVEWAY APPROXIMATELY 5-10 MINUTES AFTER I RETURNED HOME FROM FROM MY JOB, WHICH IS 12 MILES FROM MY HOME. IT WAS DARK, AND THE ONLY UNUSUAL THING I NOTICED WAS ONE OF MY HEADLIGHTS WAS OUT AND THE OTHER SEEMED DIM. I MENTIONED IT TO MY HUSBAND AND HE SAID HE'D REPLACE THE BULBS. WITHIN MINUTES I HEARD SIRENS, BUT I WASN'T IN A ROOM THAT FACED THE DRIVEWAY AND THE FIRE DEPARTMENT WAS ALREADY ON SCENE WHEN I REALIZED THE FRONT END OF MY CAR WAS FULLY ENGULFED. THE FIRE TOOK APPROXIMATELY 20 MINUTES TO FULLY EXTINGUISH AND THE HEAT DAMAGED AN ADJACENT VEHICLE. NO ONE WAS INJURED AND MY HOME WAS NOT DAMAGED. THE CAR WAS STATIONARY, PARKED AND UNOCCUPIED WHEN THE FIRE BROKE OUT. THE FIRE DEPARTMENT DETERMINED THE CAUSE AS MECHANICAL AND THEIR REPORT IS PENDING. A POLICE OFFICER RESPONDED BUT DID NOT FILE A REPORT AFTER RULING OUT CRIMINAL ACTIVITY. I DO NOT KNOW WHAT SPECIFICALLY CAUSED THE FIRE BUT THE ATTACHED PHOTOS SHOW THE DAMAGE, INCLUDING TO THE ADJACENT CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10784988October 21, 2015
AIR BAGS
A HAVE A TOYOTA RECALL NOTICE FOR MY 2006 MATRIX. THE RECALL IS DATED JUNE 16 2015, BUT AS OF YET (END OF OCTOBER) THERE ARE NO PARTS AVAILABLE TO FIX THE PROBLEM. IN THE NOTICE UNDER "WHAT SHOULD I DO?" IT STATES: UNTIL THE REMEDY BECOMES AVAILABLE IN YOUR LOCATION, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. THAT'S QUITE INCONVENIENT! I FEEL THAT TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783273October 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/20/16 LN; 4/23/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783324October 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782892October 16, 2015
AIR BAGS
I RECEIVED A RECALL NOTICE FROM TOYOTA ABOUT THE FRONT PASSENGER AIRBAG IN MY CAR, AS YOU KNOW. IT HAS NOW BEEN FOUR MONTHS SINCE THE RECALL AND THERE IS NO WORD FROM TOYOTA ABOUT REPLACING THE AIRBAG. THEY HAVE ADVISED ME NOT TO HAVE A PASSENGER IN THE FRONT SEAT UNTIL THE AIRBAG IS REPLACED. IT'S RIDICULOUS TO GO FOUR MONTHS WITHOUT BEING ABLE TO HAVE A PASSENGER. THEY NEED TO SPEED THIS UP. THEY AREN'T PROVIDING ME WHAT I PURCHASED--WHICH IS A CAR THAT I CAN SAFELY HAVE A PASSENGER IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805798October 14, 2015
AIR BAGS
2005 TOYOTA COROLLA MATRIX. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE RECALL REPLACEMENT PARTS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD WHEN THE CONSUMER ARRIVER AT THE DEALER FOR HER SCHEDULED HER APPOINTMENT, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781511October 13, 2015
AIR BAGS
I RECEIVED A LETTER FROM TOYOTA NOTIFYING ME OF AN INTERIM SAFETY RECALL NOTICE ABOUT 7 MONTHS AGO. THEY STATED THAT THEY WOULD SEND ANOTHER LETTER WHEN PARTS WERE AVAILABLE AND RECOMMENDED NOT OPERATING THE VEHICLE WITH SOMEONE IN THE PASSENGER SEAT, WHICH IS UNAVOIDABLE IN MY CASE. THEY HAVE NOT FOLLOWED UP ON THIS, WHICH I FEEL IS NEGLIGENT. WHAT CAN YOU DO ABOUT THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780781October 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778690September 30, 2015
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER ALSO STATED THE SEAT BELTS WERE INOPERATIVE. UPDATED 12/09/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778516September 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775947September 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775897September 24, 2015
AIR BAGS
CALLED DEALER TO ASK ABOUT RECALL, THEY SAID THEY WOULD ORDER PARTS AND TO BRING CAR IN A WEEK LATER. CALLED TODAY AND THEY SAID THEY DON'T HAVE THE PARTS YET. PLEASE ADVISE WHEN THIS RECALL WILL BE FIXED AS IT IS DANGEROUS AND NOT ACCEPTABLE TO NOT ALLOW PASSENGERS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767371September 22, 2015
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2009 TOYOTA COROLLA MATRIX. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RAIL SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, ARM, AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 11/02/15*BF UPDATED 12/03/15*LJ, 4/3/18*JB *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10763489September 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761945September 7, 2015
AIR BAGS
WE RECEIVED A NOTICE IN JUNE REGARDING A RECALL OF OUR FAMILY VEHICLE (TOYOTA COROLLA MATRIX 2005) FOR A DEFECT RELATED TO THE AIRBAGS. ACCORDING TO THE STATEMENT, IT HAS TO DO WITH THE AIR BAG INFLATORS AND, DEPENDING ON CIRCUMSTANCE, COULD RUPTURE AND CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG CUSHIONED MATERIAL RESULTING IN INJURY OR DEATH. WE WERE TOLD THAT UNTIL A REMEDY BECAUSE AVAILABLE IN OUR LOCATION TO HAVE NO ONE RIDE IN THE PASSENGER FRONT SEAT. THAT WAS THREE MONTHS AGO. I JUST LOOKED UP THE STATUS AND THERE IS STILL NO REMEDY AVAILABLE IN OUR AREA. THIS IS NOT A MINOR ISSUE. IT'S CAUSED UNDUE STRESS AND INCONVENIENCE THROUGHOUT THE ENTIRE SUMMER. WE HAVE A BABY ON THE WAY AND ARE CONCERNED THAT THERE IS STILL NO REMEDY IN PLACE, AND WE FEEL A SOLUTION HAS NOT BEEN PROVIDED IN A REASONABLE AMOUNT OF TIME. WE PLAN ON CALLING TOYOTA DURING NORMAL BUSINESS HOURS TO SEE IF THERE IS ANY WAY WE CAN FIX THE ISSUE OURSELVES AND THEN SUBMIT FOR A REIMBURSEMENT. SIMPLY TELLING CUSTOMERS TO HAVE NO ONE RIDE IN THE FRONT PASSENGER SEAT AND NOT PROVIDE ANY ADDITIONAL INFORMATION--SUCH AS WHEN WE CAN EXPECT PARTS TO BECOME AVAILABLE--IS POOR CUSTOMER SERVICE. PLUS, IF WE HAVE TO ADDRESS THE ISSUE OURSELVES, IT WILL CAUSE UNNECESSARY STRAIN ON OUR ALREADY TIGHT BUDGET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761454September 4, 2015
AIR BAGS
DEAR NHTSA FOLKS, ? THE SAFETY RECALL IS DATED JANUARY 27, OF THIS YEAR (2015) . ? I HAVE WAITED FIVE MONTHS, SO FAR, FOR A REMEDY TO THIS MANUFACTURING DEFECT. ? GOING INTO THE SIXTH MONTH, WE CONTINUE TO BE CONCERNED FOR OUR SAFETY EACH TIME WE DRIVE OUR MATRIX. PLEASE HELP, FOR GOODNESS SAKE, WITHOUT FURTHER DELAY! YOURS, [XXX] INDIANAPOLIS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761500September 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. MA 10/19/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760547September 2, 2015
AIR BAGS
2004 TOYOTA COROLLA MATRIX. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER WOULD LIKE TO DISCONNECT THE PASSENGER AIR BAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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