Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#10940274January 7, 2017
AIR BAGS
TAKATA RECALL: IN APRIL, 2016, I RECEIVED A NOTICE FROM TOYOTA THAT MY VEHICLE WOULD BE RECALLED FOR AN AIRBAG REPLACEMENT. FURTHERMORE, I WAS NOT TO ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT UNTIL THE REPLACEMENT WAS MADE. THIS IS A HARDSHIP. TOYOTA AND MY DEALER, GATORLAND TOYOTA IN GAINESVILLE, FL, AGREED TO LOAN ME A RENTAL CAR FREE OF CHARGE IF NEEDED DUE TO HARDSHIP. I HAVE USED A RENTAL CAR FROM GATORLAND TWICE NOW, BUT THIS IS INCONVENIENT. FURTHERMORE, MY VEHICLE IS NOT WORTH ITS FULL VALUE FOR RESALE WITHOUT THE AIRBAG REPLACEMENT. REPLACEMENT IS NOW SCHEDULED FOR MAY 2017, ACCORDING TO GATORLAND, BUT THIS DATE HAS BEEN MOVED BACK SEVERAL TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940092January 6, 2017
AIR BAGS
TAKATA RECALL: THE NHTSA ATTENDANT I TALKED TO ABOUT AIRBAG RECALL ON 09 MATRIX DIDN'T SEEM TO KNOW ANYTHING ABOUT WHEN IT WAS TO TAKE PLACE AND TOLD ME TO CALL TOYOTA. I NEED TO HAVE THIS FIXED ALSO TOYOTA DOESN'T HAVE ANSWER EITHER! I CAN'T AFFORD A NEW CAR AND YOU SAY THIS ONE ISN'T SAFE BUT WHAT ARE YOU DOING TO MAKE TOYOTA FIX IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940206January 6, 2017
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA MATRIX. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD A SYSTEM LEAK, INCORRECT POWER FLUID, AND A CROSS LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939034January 2, 2017
AIR BAGS
TAKATA RECALL. NHTSA RECALL NO. 16V-340. CAN YOU HELP SPEED UP WHEN THE REMEDY WILL BE AVAILABLE? ON MAY 23, 2016 TOYOTA ISSUED A RECALL NOTICE FOR OUR VEHICLE. THEY RECOMMEND WE DO NOT USE THE PASSENGER SEAT UNTIL THE RECALL WORK IS COMPLETE. BUT THEY STILL HAVE NOT MADE A REMEDY AVAILABLE!! IT IS JANUARY 2, 2017! I BELIEVE THEY HAVE ALREADY EXCEEDED A REASONABLE TIME FRAME TO MAKE A REMEDY AVAILABLE. THE RECALL NOTICE RECOMMENDED SUBMITTING A COMPLAINT ON THE NHTSA WEBSITE IF TOYOTA IS NOT COMPLETING THE REMEDY WITHIN A REASONABLE TIME. CAN YOU HELP SPEED UP WHEN THE REMEDY WILL BE AVAILABLE? THANKS VERY MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938598December 29, 2016
AIR BAGS
I HAVE VISITED AND CALLED KENDALL TOYOTA IN MIAMI FIVE TIMES (TODAY INCLUDED) TO CHANGE THE AIRBAGS IN MY MATRIX AND THE ANSWER IS ALWAYS THE SAME: WE DON'T HAVE THEM, THEY ARE IN BACK ORDER. WHAT ARE WE TOYOTA OWNERS OF RECALLED AIRBAGS CAUSING DEATHS SUPPOSED TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935161December 13, 2016
AIR BAGS
TAKATA RECALL, REPAIR NOT PERFORMED, NO PARTS AVAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934410December 10, 2016
AIR BAGS
MY COMPLAINT IS THAT TOYOTA GIVES ME DIFFERENT ANSWERS EACH TIME I HAVE CALLED REGARDING PASSENGER AIRBAG RECALL. RECALL #16V-340. EVEN IF THE PASSENGER AIRBAG EXPLODES IT CAN SHOOT METAL PARTS ACROSS AT DRIVER OR IN BACK AT PASSENGERS. I LIVE IN ZONE A AND ALSO DRIVE TO ARIZONA WHICH IS A LOT HOTTER THAN CA THE LAST CALL I MADE TO TOYOTA I WAS TOLD THEY HADN'T DECIDED THE BEST AVENUE TO GO!!! THAT TELLS ME THAT THEY HAVE NOT STARTED ON THE PROBLEM!!! MAYBE IF THINGS WERE MADE IN THE USA WE WOULDN'T HAVE ALL THESE RECALLS!!! THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934430December 10, 2016
AIR BAGS
TAKATA RECALL. THE RECALL HAS AFFECTED MY DAILY USE OF MY VEHICLE SINCE I AM UNABLE TO CARRY A PASSENGER IN THE FRONT PASSENGER'S SIDE SEAT. THIS HAS BEEN AN ISSUE SINCE MAY 2016. WHEN I CALL TOYOTA, I CONTINUE TO GET THE RESPONSE THAT A REMEDY IS NOT AVAILABLE AND THEY WILL LET ME KNOW AS THERE IS A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927757November 24, 2016
AIR BAGS
TAKATA RECALL, I WAS TRAVELING DOWN A SIDE ROAD AND A CAR WAS PULLING OUT OF THE DRIVEWAY AND I WAS STRUCK ON THE PASSENGER SIDE OF MY VEHICLE, THE AIRBAGS ON BOTH DRIVER SIDE AND PASSENGER SIDE DID NOT DEPLOY. CAR WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10927684November 23, 2016
AIR BAGS
TAKATA RECALL. THIS HAS NOT BEEN DEALT WITH IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923830November 2, 2016
AIR BAGS
TAKATA RECALL. TOYOTA WILL NOT MOVE FORWARD AND FIX OUR AIRBAG ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923859November 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920574November 1, 2016
AIR BAGS
TAKATA RECALL: THE SPEED IN WHICH TOYOTA IS REMEDIATING THIS PROBLEM IS UNACCEPTABLE. MY CAR IS MY FAMILY'S PRIMARY VEHICLE. THE SOLUTION OF NOT RIDING IN THE FRONT SEAT UNTIL THE CAR IS OFFICIALLY RECALLED DOES NOT WORK FOR MY FAMILY OF FOUR, SINCE I HAVE 2 CAR SEATS THAT TAKE UP MY BACK SEAT. I FEEL THAT MY LIFE IS IN DANGER EVERY TIME THE FOUR OF US RIDE IN THE CAR. IT NOW HAS BEEN APPROXIMATELY 5 MONTHS SINCE I WAS NOTIFIED ABOUT MY DEFECTIVE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919973October 29, 2016
AIR BAGS
TAKATA RECALL. TOYOTA SAYS I SHOULD NOT DRIVE MY CAR WITHOUT REPLACING THE AIR BAG. THEIR DEALER HAS NO PARTS. I HAVE BEEN WAITING 6 MONTHS. THEY CONTINUE TO BUG ME TO FIX THE CAR. THEY FAIL TO PROVIDE PARTS. I CANNOT GET A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919818October 28, 2016
POWER TRAIN
ONLY 94,000 MILES, FULLY DEALER MAINTAINED, 5 SPEED MANUAL TRANSMISSION. TRAVELING AT EXPRESSWAY SPEEDS AND LOUD SCREECHING/BANGING FROM TRANSMISSION. WAS ABLE TO DRIVE 6 MORE MILES TO DEALERSHIP, BUT MOVED TO RIGHT LANE AND WENT SLOWER. STILL WAS ABLE TO SHIFT, LOWER GEARS WEREN'T ENGAGING PROPERLY AND CAR STARTED DYING ON THE ROAD. DEALER DIAGNOSIS FOR $100 IS THAT IT NEEDS AN ENTIRE NEW 5 SPD TRANS AND CLUTCH ASSEMBLY, ALTHOUGH CLUTCH SEEMS FINE.I'VE DRIVEN MANUAL TRANS FOR OVER 40 YRS. THIS CAR NEVER EVEN HAD A CLUTCH REPAIR. RESEARCH ON THE WEB INDICATES THAT THIS IS A KNOWN POINT OF FAILURE THAT TOYOTA HAS CHOSEN NOT TO FIX AND THE POTENTIAL DANGER OF HAVING THIS TRANSMISSION BLOWING OUT AT HIGH SPEED COULD HAVE CAUSED A MAJOR CRASH ON THE HIGHWAY HAD I NOT BEEN SKILLED AT GETTING THE CAR INTO A SAFE AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919656October 27, 2016
AIR BAGS
TAKATA RECALL 16V-340: I WAS NOTIFIED BY TOYOTA THAT MY VEHICLE WAS SUBJECT TO THE TAKATA AIRBAG RECALL FOR PASSENGER SIDE AIRBAGS 3 MONTHS AGO. THE DEALER INDICATED THAT A REPLACEMENT PART WAS NOT YET AVAILABLE AND WAS UNABLE TO GIVE ME AN ESTIMATED TIMEFRAME IN WHICH IT WOULD BE AVAILABLE FOR REPLACEMENT. I AM CONCERNED ABOUT THE SAFETY RISK. THE TOYOTA NOTIFICATION INDICATED THAT IF I BELIEVE THAT THE DEALER OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME FRAME, I MAY SUBMIT A COMPLAINT TO NHTSA VIA THIS SITE, AND SO AM DOING SO. TOYOTA IS RESPONSIBLE FOR ENSURING THAT VEHICLES MEET SAFETY STANDARDS AND THAT WHEN A SAFETY CONCERN IS IDENTIFIED IT IS ADDRESSED IN A TIMELY AND RESPONSIBLE MANNER. THE MANUFACTURER HAS FAILED IN THIS REGARD. IT IS UNREASONABLE TO ASK VEHICLE OWNERS TO OPERATE THE VEHICLE WITHOUT A PASSENGER IN THE FRONT SEAT UNTIL THE MANUFACTURER CAN GET AROUND TO FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918640October 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/17/17*LJ UPDATED 6/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918648October 24, 2016
AIR BAGS
TAKATA RECALL THE NEWS REPORTED THE DEATH OF A WOMAN DRIVING A CAR WITH TAKATA AIRBAGS. WHY IS NOTHING BEING DONE ABOUT TOYOTA NOT DOING ANYTHING TO FIX THIS DEFECT AND ALLOWING US TO DRIVE THESE DEATH MACHINES. I CURRENTLY DO NOT HAVE ANY ONE IN MY PASSENGER SEAT, THIS LATEST DEATH WAS THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917925October 21, 2016
AIR BAGS
TAKATA RECALL: TOYOTA IS ESSENTIALLY HARASSING ME ABOUT GETTING THIS REPAIR DONE, BUT THE REPAIR CANNOT BE DONE BECAUSE THEY CANNOT GET THE PARTS IN. I HAVE TENTATIVELY SCHEDULED A REPAIR AFTER MY THIRD CALL TO THE RECALL LINE, BUT NO ONE CAN GUARANTEE THE PARTS WILL BE IN BY THEN, EITHER. IT TOOK THEM 8 MONTHS TO TELL ME THE PARTS WERE "IN" AND I COULD SCHEDULE MY REPAIR, NOW THEY TELL ME THE PARTS ARE NOT IN AND IT'S NOT SAFE TO EVEN DRIVE MY CAR IF I HAVEN'T HAD THE REPAIR. HOW AM I SUPPOSED TO GET TO WORK? GROCERY STORE? ARE THEY GOING TO GIVE ME A CAR TO DRIVE UNTIL THEY CAN FIND THE PARTS THAT ARE NEEDED FOR THIS RECALL? I FEEL LIKE THEY ARE SENDING OUT THESE NOTICES TO SATISFY THEIR REQUIREMENTS, BUT THEY AREN'T ACTUALLY MEETING THE REQUIREMENTS OF GETTING THESE REPAIRS DONE. AND WHEN I DID CALL THEM, THEY HAD THE NERVE TO ASK ME WHAT HAD TAKEN ME SO LONG TO CALL. I DON'T KNOW, MAYBE THE FACT IT TOOK YOU 8 MONTHS TO GET THE PARTS LED ME TO BELIEVE THIS WASN'T AN URGENT MATTER. AND CLEARLY, BASED ON THE PARTS AVAILABILITY, IT IS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917972October 21, 2016
AIR BAGS
TAKATA RECALL I HAVEN'T BEEN ABLE TO DRIVE WITH A PASSENGER IN MY CAR FOR FIVE MONTHS NOW. IT IS IMPEDING MY WAY OF LIFE. ALSO, I DON'T FEEL SAFE DRIVING THE CAR AT ALL, BUT I HAVE NO CHOICE. I THINK IT IS WELL PAST THE TIME THESE AIRBAGS WERE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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