Toyota Corolla Cross Complaints

302 consumer complaints on file.

#11516038April 7, 2023
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515729April 6, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515723April 6, 2023
ELECTRICAL SYSTEM, ENGINE
When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515658April 5, 2023
ENGINE
The auto stop start feature engaged at a red light on a rainy day. When I let off the brake instead of the car automatically starting it stalled and gave me an error message flashing between “Engine stopped, press brake firmly to restart” and “engine stopped steering power low”. I pressed the brake and nothing. Pressed the start/stop ignition and nothing. Had to put car in park and press start/stop ignition again to get it moving. This was on a busy roadway in the rain& is not safe at all! Others are reporting this same malfunction but Toyota pretends it isn’t happening. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515614April 5, 2023
EXTERIOR LIGHTING
Car came from factory with non-functional fog lights in 2022. Fog lights are installed and steering column has fog light switch, but lights do not come on. Have heard from other owners that their cars also had non working fog lights and upon inspection at dealership, it was found that a relay was not installed in the factory. This issue has caused reduced visibility in foggy and heavily rainy conditions. It seems that multiple cars are missing the relay, and there may be many more that have not been caught yet. Foglights are not often used during normal driving, and one might go to turn on the foglights during poor visibility and find them to be non functional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515460April 4, 2023
ELECTRICAL SYSTEM, ENGINE
On 4/4/23 I stopped at a traffic light the Stop/Start system engaged. When the light changed to green I took my foot off the brake to put on the gas and as I did so the car cut completely off. I got a check engine light on the dash and a loud beep. As other cars started accelerating I did not know what to do. I eventually figured out that I needed to put the car in Park and restart with the key. The car did restart and I immediately drove it to the dealership. Upon arrival they told me the car did not have any recalls, but it should since this is a serious and dangerous safety issue. The car was put through diagnostic, but no error codes were found. I have seen by information I've gotten from this site and other sources that this appears to be an issue with 2023 Toyota Corolla Cross'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515110April 3, 2023
ELECTRICAL SYSTEM
Vehicle message flashes up: "Voltage abnormality Steering Power Low" and car shuts off entirely while driving!!!! A quick Google yields scores of other people experiencing the same problem, many of them bringing in the car to the dealership with no fix made! Only 5,000 miles on the car! Vehicle has been brought back to dealership after being towed home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514870March 31, 2023
ENGINE, STEERING
While stopped, my car randomly displayed a warning saying my engine had shut off, my power steering was low and I needed to get to a safe place. I was stopped at a light and even after putting the car in park I was unable to get the engine started again. I ended up rolling to the side of the road, barely able to steer, and after three tries was finally able to start up the car again. It was very unsafe and happened for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514859March 31, 2023
ENGINE, STEERING
I was on my way back home from work. I stopped at a red light, when my car suddenly shut off and started making a noise and then the monitor said: engine failure and power steering low. I could not move the steering wheel. Everyone was honking at me because I was in the middle of the road with the car shut off. I put the car on parking and then I was able to turn it on again. It is concerning that the car shut off. This is clearly a safety problem with The Toyota Corolla Cross. The dealership seems to not want to deal with the problem. Other owners of Toyota Corolla Cross have had the same issue. I believe there should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514785March 31, 2023
ENGINE, STEERING
All corolla cross complaints prior to March 1st are being posted under a 2023 Toyota Corolla 4dr fwd. this is my third time making a complaint, two of which have been posted under a corolla 4dr fwd. I’m hoping nhtsa finally starts posting complaints appropriately so cross owners can get some resolution on this VERY IMPORTANT SAFETY ISSUE! my 2023 Toyota Corolla cross xle turned completely off while waiting in a busy Intersection to make a left hand turn. It was raining. Dash read “power steering low. Engine off. Press break firmly to restart”. Which didn’t work. Surprise, like everyone else I had to put my car in park and restart engine. A car turning off when it rains or snows so dangerous. My car had 340 miles on it and has been at the dealership for the 7 of 8 weeks I’ve “owned” it. Toyota acts like I am a magical unicorn and says they’ve never heard of such a thing, Nhtsa mis filing the complaints for the past year is only helping Toyota staying in denial. This car will kill someone before anyone acknowledges an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514655March 30, 2023
STEERING, ENGINE, POWER TRAIN
The contact owns a 2023 Toyota Corolla Cross. The contact stated while at a stop signal, the vehicle turned off and the power steering and the check engine warning light illuminated. The message to depress the brake pedal to restart the vehicle was displayed. The contact shifted the vehicle into park and restarted the vehicle, and the vehicle started to operate normally. The vehicle was taken to the dealer for diagnostic test, and the dealer stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514547March 30, 2023
ENGINE, STEERING
Vehicle randomly stops on the road, warning power steering low, engine shut off. In the middle of traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514155March 28, 2023
ELECTRICAL SYSTEM, STEERING
It was the first day driving my brand new 2023 Corolla Cross XLE AWD to work in downtown Washington, DC. I pulled up to stoplight and the auto start/stop turned off the engine like normal. After about 20 seconds at the stoplight, the car started one long beep that wouldn’t shut off and my dashboard screen said “engine stopped, press brake firmly to restart" and "low power steering.” The check engine light was also illuminated. I pressed the brake firmly but the car did not restart. I was blocking downtown traffic and tried to turn the wheel to move closer to the curb, but the steering wheel would not turn. I tried to push the on/off switch with no result. I then shifted it into park and pushed the button to turn off the engine. I pushed it again immediately but the car did not restart. I waited a few seconds and pushed it again and the car started. I am reading online in a Corolla Cross Forum that it seems to be a problem when the windshield wipers are on. Interestingly, it had just begun to rain that morning and I had turned on the wipers. Since then I have turned off the auto stop/start feature each time I start the car. It is currently with the dealership so they can try to figure out the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514082March 27, 2023
ENGINE, ELECTRICAL SYSTEM, VISIBILITY/WIPER
When the vehicle comes to a stop at a traffic light, engine turns off. It appears to occur when it is raining and the windshield wipers are on. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. I brought the vehicle to a Toyota service center but they were not able to reproduce the problem. This creates a safety problem for driver and everybody on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513800March 26, 2023
UNKNOWN OR OTHER
Stalled out twice at red lights causing other drivers to drive around of immobile vehicle, all cluster lights came on, power steering would not work (steering wheel got difficult to turn), vehicle promoted to press pedal to restart. Weather condition : rainy, wiper mode intermittent, auto start : on. Miles on vehicle 390 miles, This is a known issue with the Corolla cross according to Reddit posts. Possible issues : auto start stop malfunction, faulty wiper motor causing complete engine stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513509March 23, 2023
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
When the vehicle comes to a stop, sometimes the engine will shut off and the check engine light comes on. It appears to occur when it is raining and the windshield wipers are on. We brought the vehicle to a Toyota service center but they were not able to help. This creates a safety problem if the vehicle dies on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513119March 21, 2023
ENGINE
I drove to a restaurant this evening. After starting the car and backing up to go back home, an engine light came on. I was trying to make a left hand turn out of the restaurant on a busy road when the car completely shut off in the middle of the road of oncoming traffic. Someone stopped to help me move the car. I turned the car back on, the engine icon did not come on, and I was able to drive home without any problems. This is very worrisome and potentially very dangerous. I can't imagine what would have happened had this been on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513044March 21, 2023
UNKNOWN OR OTHER
I drove my vehicle normally and it shut off while driving in the city streets a message came up low steering power and it said firmly press brake to restart it never restarted until I put into park and tried again very terrifying experience as other cars were going fast all while the car was giving a loud beep car has less than 300 miles just bought new from dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512512March 18, 2023
ENGINE, VISIBILITY/WIPER, STEERING
At red lights, come to a complete stop with auto engine off feature enabled, as it is automatically enabled upon entering the vehicle. Engine shuts off per auto feature. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. Had the car less than 5 days, 220 miles on it. Safety of myself and others put at risk as I am not able to accelerate or move through a traffic light. To be assessed by dealer ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511892March 14, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
https://www.reddit.com/r/CorollaCross/comments/t7rv4b/corolla_cross_2022_le_awd_problem_with_startstop/?utm_source=share&utm_medium=ios_app&utm_name=iossmf Vehicles engine turns off in the middle of traffic requiring driver to put in park & restart. This happens every time it rains or snows and wipers are engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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