Tesla Model Y Complaints

3,785 consumer complaints on file.

#11681019August 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have had multiple incidents of "Curvature Assist Active" message appearing on screen while on Cruise Control. It suddenly reduces the speed of the car. This happens on a straight road with no curves or slope. It also happens at random. On the same stretch of road at the same time of the day, this issue pops up sometimes and doesn't on other times. Every time this comes up, the car reduces speed suddenly. For example, I go from 45 mph to 23 mph in a few moments. If there is a lot of traffic behind me and the car behind me was not expecting such a sudden decrease in speed as there is no obstruction in front of me, this could lead to a safety issue. I took the car in for repair. The technicians could not find out what the issue was. They said they recalibrated the sensors and test drove and did not see this occur. As this is occurring randomly it might not have shown up when they test drove. But, it happened to me when I took the car back and it keeps happening randomly at least twice a day. There is no specific location and/or time of the day. Tesla doesn't provide an option to disable this "Curvature Assist" feature for something so basic as Cruise Control. Along with this I have had 2 incidents where my car applied brakes suddenly when there was no obstruction in front of me. In both incidents, I had to immediately take over and speed up to avoid any issue with traffic behind me. If there is any safety incident due to these issues, Tesla will have to be held liable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680546August 14, 2025
STEERING, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
I’ve had to replace the steering rack, upper and lower control arm for the left wheel, entire computer motherboard. I drove the car for less than 70k miles and zero accidents and zero modifications. Yes I am open for inspection. While driving with fsd lane keep failed causing the car to veer to other lane. The tesla repair shop said the steering rack was sending errors and the whole rack needs to be replaced. They said it was both electrical and mechanical failure. Previously I’ve had the control arms replaced because it was making clicking noise when I turn the wheel. They said it was due to front compliance link and lateral link issues. Also had entire computer board replaced previously. The error message after the incident was lane assist disabled, steering assist reduced. In the maintenance mode it said “ The drive interface (DI) or drive inverter (DIx) electronic control unit (ECU) detects a low voltage (LV) battery undervoltage event.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680545August 14, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Driving on I 880 south on the fast lane. The car suddenly braked for no reason and began to shutdown. It warned me to pull over before complete shutdown. Luckily there was space on my left and I was able to rolling stop. Nothing on the screen was working. Turned on hazard light. Got out of car with my phone. Accessed Tesla app and ran battery check. After couple mins the error went away. Tried to slowly move with hazard light on. It appeared to have fixed itself. Slowly merged back into freeway when it was safe. Attached notification when I tried to schedule service request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680098August 12, 2025
STEERING
[XXX] [XXX] When I entered [XXX] from Los Angeles Airport using the [XXX], I was going about 30 miles per hour when I finished entering and was climbing the left curve to return to the sharing lane, when suddenly the steering wheel turned to the left by itself and I almost hit the wall. If I hadn't turned the steering wheel back hard, I think the car would have crashed into the wall. The dashcam footage is also available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679677August 10, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Three different occasions, while utilizing adaptive cruise the car applied all breaks, causing me to lunge forward with the car coming to a complete stop. I did not see anything that would had caused the car to apply the breaks and the camera's did not record any obstacle. This was brought to the Tesla dealerships attention and I was told there is nothing that can be done about it. If I had not been wearing my seat belt, the potential emergency braking could had resulted in me sustaining a blunt force impact to my chest with the steering wheel, not to mention a possible motor vehicle accident with the vehicle behind me. I did look through the manual and there is no way of me turning feature off or lowering to a warning versus a suddent stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679657August 10, 2025
STEERING
the steering wheel used to be centered in the middle. when you turn right, its resistance would turn it left back to the center point. or when you turn left, its resistance would turn it back right towards the center point. so after each turn such as u-turn, one would grab the steering wheel lightly so it can slide back to the center position. i will call it the "no resistance" point for that centered steering wheel position. now the problem is, that no resistance point has moved a few degrees right and it brings the wheel with it. i now have to turn the steering wheel left (with the resistance that it wants to go back to right) to make the steering wheel centered and go forward straight. car goes forward straight when the steering wheel is centered so it's not an alignment problem. but in order for the steering wheel to be centered, i have to turn it slightly left because the no resistance point has shifted a few degrees right. now this is dangerous because the car can now take you off the lane easily. car is equipped with lane keeping assistance and i find the system helpful but the system is not activated some times under some circumstances. I visited a dealer and they claimed the wheel is centered that there is no need for any repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679433August 8, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The fan-driven cabin temperature sensor located behind the small service panel beneath the center touchscreen produces a persistent tonal hum/buzz. The vehicle and component are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The tonal noise is prominent in Tesla’s otherwise quiet cabin, especially at rest and at low speeds. It is distracting and draws attention toward the center dash area while driving, which can reduce situational awareness and contribute to fatigue on longer trips. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by Tesla service as abnormal; replacement performed, but issue still persists. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Tesla service on Aug 5 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps/messages. Symptom is an audible tonal hum/buzz from the panel below the screen with HVAC off. In a closed garage with HVAC off and the vehicle otherwise quiet, there is a steady tonal hum/buzz localized to the small service panel beneath the center screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679426August 8, 2025
WHEELS
The rims on this car are made so cheap it’s no way I should have this many crack and bent rims I been thru a total of 5 rims already and Tesla don’t offer u the rim protection until u replace a rim no matter how slow I drive my rim always seen to get cracked or bent on rail road tracks or even driving over a speed bump or going thru car wash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678960August 7, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER, LANE DEPARTURE: ASSIST
Las luces son demaciado fuertes y el aire conducionsdonen Florida no funciona
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678872August 6, 2025
STEERING
Steering consistently made rattling/clicking noises, coming from under near the steering column. Car was taken to Tesla Service Center, and service center replaced the front lower lateral and compliance link assemblies due to worn bushings. For additional context, this car has only 38,000 miles on the odometer, driven primarily in Southern California.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678755August 6, 2025
SERVICE BRAKES
Tesla removed the creep/roll braking function (which mimicked an automatic transmission) from the Model Y 2024 forward. You now have to use the accelerator to control slow speed maneuvers like backing. It seems that it would be pretty easy to press the accelerator too much and have the car lurch forward or backwards. Seems like an accident waiting to happen. It would be safer to have your foot on the brake pedal and allow the car to creep backwards similar to an automatic transmission. Tesla should return the "creep" function as an option. This is what China is doing and the US should do the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678676August 6, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Update to ODI 11678614. This problem applies to non-FSD (Full Self Driving) Tesla Model Y cars. Tesla's manual describes Autopilot as Traffic Aware Cruise Control - it's the first step on non-FSD cars. The second step on non-FSD cars, Autosteer, is active lane keeping. In older Ys, the first stalk pull engages autopilot, second pull engages autosteer. 2026 Juniper doesn't have a stalk - a single scroll wheel press engages both. I read the 300 page Juniper 2026 Model Y manual before driving it for the first time. On page 108, it lists 7 things that will cause autopilot to disengage. I presumed that comprehensive list was complete. unable to attach. Having *autopilot* disengage when turning the wheel in *autosteer* is not listed. During my 59K miles on my 2021 Model Y, I used autosteer for at least 20K miles. Turning the wheel in autosteer did *not* disengage autopilot. In my first emergency situation in the 2026 Juniper Model Y, turning the wheel *did* disengage autopilot, and the regen properly kicked in for the disengagement. This action came very close to causing a serious accident. My objections are 1) the action of *autopilot* (disengage / remain engaged) when the wheel is turned in *autosteer* is not documented, and 2) it's different between the old and new Ys using the same current software. I understand there were problems with autopilot remaining engaged, and perhaps the change was a good idea; that's an entirely different discussion. Make the action consistent and document it and I'm happy. Summary: In heavy traffic, while on autopilot / autosteer (cruise + active lane keeping), the car beside me suddenly tried to pull into my lane. I made an emergency lane change by turning the wheel, but the cruise also disengaged, (contrary to operation in the prior model) and went to maxiumum regen braking, causing the car behind me in the new lane to nearly rear-end me. Punching the accelerator during the surprising braking avoided the collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678614August 5, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I've driven my old 2021 Tesla Model Y for 4 years / 59K miles. Four days ago, I got a new 2026 Tesla Model Y. The new Y has made a change to the interaction of the cruise control and automatic lane keeping. In the old one, first cruise was enabled, then lane keeping. If you disengaged lane keeping by overriding the steering wheel, cruise control was maintained. In the new Y, a single selection enables both cruise and lane keeping. The safety issue is that overriding lane keeping by turning the steering wheel disengages both features at once - the old method kept cruise control enabled. I was driving in heavy traffic today on a 6 lane interstate with cruise and lane keeping enabled. The car next to me abruptly swerved into my lane, causing me to make an emergency lane change to avoid a collision. When I overrode the lane keeping to avoid the other car by turning the steering wheel, my cruise control also disengaged (unlike the old system), which caused maximum regenerative braking to kick in, abruptly slowing me in the new lane. I had to punch the accelerator to avoid being rear-ended in the new lane. This change in lane-keeping / cruise control applies to all new 2025/2026 Model Ys - the "Juniper" model update. This change, according to Reddit and Facebook forums, seems to be universally hated and many other drivers have raised the same safety concerns. I agree with them, but didn't make a report until now because I had not yet experienced an issue where this almost contributed to a high-speed crash. thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678430August 5, 2025
UNKNOWN OR OTHER
There is a latch sensor open kept Coming on. I have been to the Tesla dealership twice and nothing has been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678400August 5, 2025
VISIBILITY/WIPER
There are distortions, that makes looking through the windshield wavy/rippling. Minor distortion at the top of the windshield at the angle you look at top portion of cars in front of you and traffic lights. Major distortion when looking at the right side of the windshield from the driver seat, covering around 30% of the windshield. When driving it will become significantly noticeable and causes dizziness sometime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678397August 5, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The GPS and camera functionality went out on the same day several days ago. The car thinks it is at Tesla’s headquarters in CA and so you cannot find a charging station near your actual location, and no cameras work meaning the additional safety features for collisions do not function at all. This is a widespread issue based on Tesla user forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678264August 4, 2025
STEERING
The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the steering wheel, and the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678237August 4, 2025
WHEELS, STEERING
I am writing to report severe safety concerns involving my Tesla Model Y. Without any accident or impact, my vehicle experienced a mechanical failure on [XXX}, when the front left tire detached, making the car immobile. The vehicle had approximately 31,500 miles and no prior damage or accident history. Tesla towed the car for repairs. However, during the repair process, I discovered that the vehicle was transferred to a body shop in Chantilly, VA, without my prior knowledge or consent. When I visited the shop to retrieve personal belongings, I was shocked to see that the condition of my vehicle had significantly worsened. The technician informed me that the car now had serious structural damage, including a twisted frame and extensive paint damage. This damage did not exist before and was not caused by an impact. The technician indicated that repairs would take at least a week if only bodywork was addressed. Most concerning, the vehicle was transferred with no visible damage, yet now has severe structural issues. Tesla has suggested replacing the damaged body parts later, which makes no sense given that the car was in a safe condition prior to the transfer. Additionally, the front wheel, which detached earlier, was reassembled without impact, but the vehicle remains unsafe. It has taken over 30 days to attempt repairs, and the vehicle still is not fully fixed. I do not feel safe driving it under these conditions. Furthermore, communication regarding the damage has been poor. I was not informed of any body or structural damage before the transfer. Tesla’s recent message asked me to pick up the vehicle, stating they will order parts later, which is confusing and concerning. Given the extensive damage, delays, and safety risks, I request the NHTSA investigate these issues. I also urge Tesla to buy back my vehicle so I can use the credit toward purchasing a new Tesla, ensuring my safety and confidence. Thank you for your attention to this urgent matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678047August 3, 2025
WHEELS
I am writing to formally report a serious safety incident involving my Tesla Model Y 2023, VIN: [XXX] , in which the front right tire detached from the axle while parking on [XXX] at [XXX] . Description of Incident: While maneuvering the car slowly into a parking spot, the front tire suddenly dislodged from the axle or aero suspension. The car became immobile on the spot. Thankfully, there were no injuries, but the outcome could have been catastrophic had this happened at speed. The car was immediately towed to Tesla Service Center Sacramento, Arden Way, where technicians diagnosed the failure as being due to The issue being caused by loose front lower lateral link mounting bolts and damaged front compliance links — a structural suspension component. Critical Concerns: Tesla’s own technicians confirmed that: This failure was not caused by user error or road impact. The issue was caused by loose front lower lateral link mounting bolts and damaged front compliance links The bolts had loosened over time or were improperly torqued during manufacturing or servicing. Emotional & Functional Impact: I am now afraid to drive this vehicle, unsure of its reliability and safety. I’ve experienced anxiety, sleep disruption, and ongoing depressive symptoms since the incident. This event has interrupted my daily life, shaken my trust in Tesla, and caused extreme emotional stress. Had this happened on a highway or in traffic, it could have led to serious injuries or fatalities. My Formal Requests: A written report detailing the failure, root cause, and whether it relates to known issues or recalls. A clear statement on whether Tesla assumes liability for this event. A full remedy, which may include: Replacement or buyback of the vehicle, Compensation for emotional distress and lost use, Commitment to enhanced quality control inspections. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677984August 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle in front of us came to a sudden stop, but my Tesla failed to issue any alerts or activate automatic braking. When we attempted to brake manually, the car did not allow full braking and continued moving forward, ultimately causing a collision. This strongly suggests a malfunction in the Tesla’s safety or braking system. As a result, I’ve suffered significant financial losses due to the vehicle being totaled and damage caused to other vehicles/other persons injuries involved. This incident is also likely to lead to increased insurance premiums moving forward.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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