Tesla Model X Complaints

402 consumer complaints on file.

#11567028January 22, 2024
UNKNOWN OR OTHER
The placement of the horn button on this vehicle is absoutely unsafe. There was a near miss accident where a car ran a stop sign and in the heat of the moment, trying to turn the wheel, the horn could not be engaged. That is because the horn is engaged on a tiny touch button on the righthand side of the steering wheel and not through the traditional pushing of the middle of the steering wheel. Because when you maneuver the wheel, instinct kicks in and you slam on the middle to honk, but nothing happens, it's impossible to calm yourself, look down and find the button. This is absolutely a dangerous oversight by Tesla to replace the wheel and horn mechanism and they should be forced to replace this at no cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566727January 20, 2024
UNKNOWN OR OTHER
Had three incidents now - where I attempted to warn other drivers of potentially unsafe activities - went to push the horn, however this car has removed the horn from the center of the steering wheel and replaced the horn with a capacitive button. Finding and operating this capacitive button in an urgent and safe manner to either warn other drivers, road users or pedestrians or animals is not natural and in fact a significant safety issue. The center of the steering wheel has been the location for horn activation for a very long time and moving reduces the ability to quickly and safely warn others is a significant issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566143January 17, 2024
STEERING
I find the horn button on the side of the steering to be dangerous. When in an emergency I find it very difficult to locate the horn button when the steering is not at it's regular position. I think the horn should be at the center. The manufacturer should replace the steering with another that has a horn in the center of the steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565668January 16, 2024
WHEELS
No horn in middle of the wheel. Tried pressing the small button and instead it caused windshield wipers to activate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565454January 14, 2024
UNKNOWN OR OTHER
Model X has relocated the location of the horn to NOT be the center middle of the steering wheel, it has been relocated to the right of the center and turned into a "button". In multiple driving instances in which I've needed to for safety reasons alert another driver of an impending collision, my past 20 years of driving history has alerted me in fight/flight mode to go "muscle memory" and hit the NON-EXISTENT HORN in the middle, almost causing an accident each time. Terrible idea.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565423January 14, 2024
SUSPENSION
The horn button on this steering wheel is so dangerous. I got hit by a car today because it took me too long to find the horn button instead of being able to hit the middle of steering wheel like every other car in the world. Please ask Tesla to fix this.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11565391January 14, 2024
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My vehicle does not have a horn in the center. It is a button. Elon Musk told the public over and over they all had a center horn that just wasn’t activated yet, that would enable it in a future software update and that was a lie. This button horn on the right hand side never functions when needed. There is no “cover the entire right side” with your hand to make it honk when you’re quickly reacting to a safety hazard. It sets off the wipers usually without even honking. I don’t mind the weird turn signals, but this needs to be fixed. Now that they’ve announced a new model with a regular horn and lied to us about our cars actually having them but being “disabled” I think we are entitled to a retrofit of a brand new one with a center horn like every other vehicle on the road. Rear cross traffic alert? What real cross traffic alert? After I bought this car I was absolutely floored to find that when I back up, it doesn’t alert or beep or make any sound if a car is coming or a human is walking behind it. I was inches from hitting a neighbors child on a bike once and I am still shaken from what could have happened had I not heard someone yell. The car will scream and beep and flip out at every little other issue but doesn’t have this? Every car I’ve had since 2008 has had this feature. It is absolutely unacceptable that this noisy beeping computer car doesn’t have any audible rear cross traffic alerts. Please force them to fix this. It is DANGEROUS. The rear window is so high up it’s impossible to see beneath it. If I’d hit that child, I never would have forgiven myself. Please force them to add an audible warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565386January 13, 2024
STEERING
Not being able to press the center of the yoke to activate the horn has been a consistent safety problem. Alerting other drivers in an emergency shouldn’t require me to find a small and indistinguishable button on the steering wheel. This has caused multiple incidents that could have been easily avoided with a traditional center horn. I drive my wife and 2 children in this vehicle daily. A horn should just work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565365January 13, 2024
UNKNOWN OR OTHER
It has become apparent that the turn signals and horn buttons buttons have safety concerns. Both functions are severely amplified when needing to invoke them while the steering wheel is turned/turning causing the driver to temporarily become disoriented around where the buttons are without needing to take their eyes off the road. I’ve run into this multiple times and has created situations where I’ve missed the buttons. The horn should reside in the center as standard with nearly all vehicles. Also, I’ve accidentally signaled or honked the horn due to proximity to other less urgent functions like audio controls or wiper functions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565362January 13, 2024
STRUCTURE:BODY, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
In unexpected and unknown circumstances (false sensor detections?), the automated doors and trunk will suddenly reverse direction when opening and rapidly close instead of pausing. This can cause injury with no ability to get out of the way in proper time. I’ve experience cases where the trunk opened then suddenly came down hitting me in the head. Also, have had cases where the falcon wing doors have closed abruptly hitting my 8yr old child rather hard. Only when he started to get pinched in the doors did it stop on pressure. I also have experienced where the automatic closing of the front driver’s door was inadvertently triggered while getting in and catching the edge of the brake pedal. This caused the door so close rapidly and firmly on my leg. Overall, these doors shouldn’t be aggressively trying to close if sensors determine a reason it cannot open. As for the front door, I don’t know what the answer is but it’s dangerous.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11565350January 13, 2024
STEERING, UNKNOWN OR OTHER
Steering yoke doesn't not have proper mechanical car horn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565339January 13, 2024
STEERING, UNKNOWN OR OTHER
The electronic horn fitted to my steering wheel is dangerous and needs to be recalled. I was driving and a car was heading towards me from the side and was not slowing down. I went to use the horn to tell the driver I was there, but because it's not a mechanical horn (it's a slippery plastic, not even a button), I could not find it in time. The car nearly hit me and I had to swerve. A horn should be able to be reached instinctively to warn another driver in a critical safety situation. The driver should not have to look down to the steering wheel, find a shiny piece of plastic, and 'rub' it to hope it works. Those milliseconds are crucial. Tesla are now sending newer versions of my car WITH a mechanical horn, so they clearly have realized the mistake. This steering wheel needs a recall and free replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565334January 13, 2024
UNKNOWN OR OTHER
It’s very difficult to use the car horn due to Tesla making the horn a capacitive button on the steering wheel. Same for the capacitive buttons for the turning indicator. Additionally because Elon is cheap, he has removed the rain seasons from the car and relies on the faulty cameras to determine when to wipe, often resulting in dry wipes and no wiping functionality when it rains
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565331January 13, 2024
UNKNOWN OR OTHER
The horn button is a safety hazard as it's not in the middle of the wheel but rather a button on the steering wheel. This loses a safety hazard in an emergency situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565326January 13, 2024
UNKNOWN OR OTHER
Extremely difficult to accurately press small horn button on steering wheel in emergency situation. Requires looking at wheel to find button. Why this car doesn’t have the horn in the center is a dangerous mystery to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565325January 13, 2024
UNKNOWN OR OTHER
The lack of a center horn is ridiculous. On a number of occasions I have needed to hit the horn to alert another driver but have missed since I have to look for a capacitive touch button on the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565324January 13, 2024
UNKNOWN OR OTHER
There is no physical button for the horn and it's difficult to find the digital button when you need it at a moment's notice. This presents a safety concern that I believe should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565323January 13, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
While operating the vehicle, the horn is not where it should be. Tesla moved the horn to a button, when every car in the world has the horn as the center of the wheel. During times of crisis and needing a horn, seconds count. Having to learn horn changes is absolutely ridiculous. By not being able to activate the horn in a timely fashion, it delays or removes ones' ability to utilize a critical safety function to alert others or prevent issues by using the horn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565310January 13, 2024
ELECTRICAL SYSTEM
Horn button location is dangerous in eminent accident situations. Instead of a large center push location on the steering wheel the horn is a button which is hard to push and locate in an emergency situation and is a large distraction from watching the road and avoiding the accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565304January 13, 2024
UNKNOWN OR OTHER
The horn locates on this car is just a simple small button on the steering wheel that very hard to locate under emergency situation. I 100% sure that I can’t use horn under any emergency cases.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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