Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11454297February 26, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My vehicle is experiencing a significant number of phantom braking events. The issue seems to be primarily contained to two way roads, more often when traffic is coming from the opposite direction, more often at night, going through intersections, at the crest of hills, and when there's no lead car in front of me in my lane. Without a lead car in my lane on 2 way country roads, it's not uncommon for the vehicle to rapidly decelerate, somewhere between 10-30 mph for around 3-10 seconds per instance, at least once per mile or so driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454273February 26, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking occurs when 'autopilot - cruise control' is engaged, while traveling at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454270February 26, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
My Tesla 3 accelerated out of control when parking at my place of work which is a daycare center. I could have killed children, others and myself. My foot was fully pressed on the brake. Tesla is claiming it is driver error. That is false my foot was pressed fully on the brake. Scared to go back in the car. I don’t want that car on the road. I hit the curb went airborne missing a car, sign, brick wall, trees onto an embankment. I have a wittiness too.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11454245February 26, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla Model 3 Phantom Braking while on cruise control. This car is a daily driver mostly expressway miles and cruise control is used every day for the majority of the drive. While driving on cruise control at 70 miles an hour the car will randomly brake hard enough for all items on the car seats to be sent to the floor. This happens in wide open situations with no other cars around in broad daylight. This has been occurring about twice a month since purchase. I am worried someday I may be rear ended or the car may brake hard into a slide. This has been mentioned to Tesla multiple times at service calls and they say they are working on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454233February 26, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Just bought the car a few weeks ago. Have had several instances of phantom breaking. Can't drive down a residential street at 25mph as the cars parked along the side of the road cause the alarms to go off and the breaks apply themselves. Also happens when driving on 3 lane roads with a middle suicide lane and there is a truck parked in the middle lane suicide lane. The car will apply emergency braking just driving past the truck. Or past a school bus that is off the side of the road. Very irritating. My subaru has never done this. Multiple dates this has happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454232February 26, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
this vehicle has regenerative braking. It used to have an option to reduce the regenerative braking but software updates removed it. During recent snow and ice, when letting off the accelerator pedal the regenerative braking kicks in and causes the vehicle to become unstable. If regenerative braking had a low setting this could prevent the vehicle from becoming unstable on snow and ice every time the accelerator pedal is let go. It is very un-nerving driving like this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454231February 26, 2022
VISIBILITY/WIPER, LANE DEPARTURE: BLIND SPOT DETECTION
Tesla offers a blind spot camera, standard on the vehicle, which activates automatically when the turn-signal is active on the appropriate side. The blind-spot camera feed appears on the center screen. The feed comes from each of the side cameras mounted to the external portion of the car. Since the side turn-signal is mounted right above the same blind-spot cameras, the light from the turn-signal often 'bleeds' into the camera feed used by the driver to determine if the appropriate lane is clear. At night, this causes the blind-spot camera video difficult to view since the video feed alternates between 'normal' video and a bright, flushed out video, matching the turn-signal timer. The end result is often times I, the driver having difficulty observing cars on the side of my vehicle at night. More specifically, several times I have missed the headlights of cars in the lane next to me because the turn signal light, bleeding into the camera feed, obscure or hides the car and/or headlights (since they driver's eyes have to chateaubriand adjust between a bright andrark video feed flashing). This causes me to start merging into a lane which I believe is clear, only to have to quickly swerve back into my original lane when I realize the lane is not clear. Both the driver in the new lane and myself are put at risk, unnecessarily when this occurs. I have reached out to the manufacturer for this complaint. In writing, they have admitted this is a problem and even though my car is only 10 months into a 4 year warranty, they will only fix this safety issue if I pay for a replacement part. This seems unacceptable to me to force customers to pay for a safety fix. The failed component is available for inspection. I have sample video available to demonstrate the problem. There are no warning lights for any components. The manufacturer does not need to inspect the component since they already know, and admit to the shortcomings, per my written conversation with them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454187February 25, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We took our first out of town day trip of about 400 miles round trip, mostly freeway driving, last week 2/19/22. I tried using Tesla Traffic Aware Cruise Control several times during the trip, and we experienced at least 3 episodes of the "phantom braking" that I have read about. On those occasions, the system abruptly sounded alerts and braked automatically while cruising at about 80 mph (speed limit 75). There did not seem to be any obvious reason for this braking on the freeway on two occasions. There was one episode on a two lane section of straight highway, cruising at about 70 mph, when a large semi truck/trailer passed us in the opposite direction, both of us staying in our lanes, when the TACC sounded alert and applied brakes abruptly. I am very reluctant to use this function now until Tesla resolves the issues involved. It is very disconcerting and potentially dangerous when these events happen. I did send a "bug report" to Tesla from the vehicle the day after this happened. No response as yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454170February 25, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2022 Tesla Model 3 Long Range. As already known the Tesla Model 3 has the issue of "Phantom Braking". Now that I have a $65,000 for 3 days I am very angry and concerned about the phantom braking. Here are some details. Within 10 minutes of initiating Autopilot or Cruise Control the vehicle brakes without any reason when driving highway or freeway speeds (I did not try it on city roads). For the most part the vehicle unexpectedly decelerates 2-5 mph. Although, it is just a little bit it makes for a very unpleasant ride. However, it happens repeatedly. And this happens all the time when Autopilot or cruise control is activated. I counted 5 occasions of phantom braking within less than 3 minutes. The last of those 5 was an unexpected and heart stopping deceleration from 84mph down to 52 mph in less than 2 seconds. This can really give you a heart attack because it is very unexpected. You cannot even drive 10 miles without this happening. There wasn't even a car in front of me for at least 1 mile. So no reason whatsoever for this braking "maneuver". Since I have read about this issue I only (if even) try cruise control or autopilot when there is no vehicle behind me within 1 mile to avoid someone rear ending me. But still.....it is a serious safety issue. One, because of following traffic rear ending the vehicle and second it is really HEART STOPPING when for no reason, out of the blue your vehicle decelerates very HARD. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454078February 25, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
Phantom Braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454076February 25, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom Braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454066February 25, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have reported to Tesla that my brand new 2022 Model 3 is braking and indicating far ward Colli on warnings when there are no issues present on the roadway. I have submitted well over 50 bug reports within the past month detailing these incidents when they happen. Each of these incidents are a safety hazard. Unexpected braking not only is scary, but also causes problems for vehicles following behind me. I’ve had other vehicles nearly collude with my vehicle from behind (due to my car quickly decelerating for no reason). I’ve also been on the receiving end of some road rage incidents because my car is slowing down for no reason, people think I’m brake checking them or trying to intentionally cause a rear end collision. I have sent my concerns to Tesla on three occasions. They have not investigated my specific claims and only respond to say that the behavior is “normal” for the software and hardware configurations within the vehicle. I’m not sure how a system that can be this unsafe can be considered “normal”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453992February 25, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking while cruise control engaged. I do not have Full Self Driving, was only using the basic cruise. Appears to be worse when approaching large semi trucks, but has also happened numerous times when absolutely nothing is around (no cars, animals). No warning provided. Example: car will go from 75mph to 60mph in 1 second, then “recover” and go back to 75mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453836February 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control engaged. Traveling over the crest of a hill after dark, the brakes automatically applied hard when an oncoming vehicle approaches uphill. This has occurred on several occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453702February 23, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking keeps occurring when my cruise control is set. If there is oncoming traffic with their headlights on in the opposite lane, my car will begin to brake. It also occurs sometimes when there are no other cars nearby.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453664February 23, 2022
EXTERIOR LIGHTING
My car is less than two months NEW. The headlight assembly, which includes blinker and running light, has been defective and not working for over a month. NO blinker, no headlight, no running light. This is a safety issue and can be issued a traffic citation, yet Tesla has NOT repaired/replaced this part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453654February 23, 2022
SERVICE BRAKES
phantom braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453607February 23, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brand new Tesla Model 3, driving 60 mph on 2 lane highway. The shadow of an oncoming 18 wheel truck was cast into my lane, as it was oncoming, probably 60 mph as well. I believe the shadow triggered the "Automatic Emergency Braking", and my car violently slammed on the brakes, and released them about 30 mph. If there was a vehicle behind me, there almost certainly would have been a collision. Thankfully, no one was behind me, and my car never left the proper travel lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453604February 23, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car will brake for no reason at all. Hazardous for any cars behind the vehicle when it randomly brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453526February 22, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom breaking issues..very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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