Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11473462July 11, 2022
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
my brand new tesla model 3's adaptive cruise control is unsafe and unusable while driving on a two lane highway, I took a 500 mile road trip last night and the entire time i was experiencing random hard breaking while driving. I have stopped using it since but it has me worried about my safety as well as other when using this program. I am also having issues with my lane keep assist activating despite it being fully disabled in settings, it pulls my steering wheel back into the lane when i am changing lanes, even with a turn singal, and the computer system screams like crazy telling me im departing my lane. This almost caused me to crash one time as I had to overcome the computer pulling me back into the lane I was already in, despite me intending to change lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473431July 11, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While traveling on interstate highways over a period of 2 days both in overcast and sunny conditions the vehicle initiated braking multiple times in cruise control only (not on autopilot). No other vehicle nor obstruction was near when this would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473407July 11, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a highway with adaptive cruise control set and no visible vehicles or obstacles on the roadway, the vehicle slammed on the brakes and slowed to about 2/3 the speed. I disengaged the cruise and took over and was able to then speed back up. My concern is that had someone been close behind me they would have for sure ran into me! At highway speeds this could seriously injure or kill someone. This happened 2 times on July 10th, on my 360 mile trip and also happened on the way to this location 1 time but was a quick brake incident only slowing 10 mph and then went back to the speed I had set…that was the first time and that date was July 7th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473242July 10, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TESLA "auto pilot" (adaptive cruise control) has activated breaking, with no object in front. Last event was 7/9/2022 on the highway going about 77 miles. Because the break are activated unexpectedly I almost lost control of the vehicle, and the vehicle behind me almost collided with us. I this time I have discontinued using the autopilot. Using the autopilot on this vehicle is extremely dangerous. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473240July 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving 1-25 south in clear and sunny weather at posted speed limit, clear road in front of us, automatic brakes engages for no reason. Car behind us had to take evasive maneuver to avoid collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473238July 10, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On several occasions while my Model 3 was under cruise control the vehicle brakes for no reason. From 65 mph to 25 mph in moderate to heavy traffic nearly causing a rear end collision each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473141July 9, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla has been phantom breaking during autopilot multiple times in a single drive and has happened on multiple drives.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473088July 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473039July 9, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Just completed road-trip from Florida to New England and back. Experienced 4/5 phantom braking events while using cruise control at highway speeds. When traveling in traffic at highway speed, this abrupt braking came very close to causing a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472970July 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There were 3 back-to-back incidents of phantom braking. Car was in Navigate on Autopilot mode on Highway 85 somewhere near Blossom Hill and going a 65mph (posted limit) but it slowed down dramatically causing the possibility of the car being rear-ended. There was no blocking vehicle or object that should have caused it to slow down and brake. In all three incidents, I was able to assume manual control and safely speed-up again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472818July 7, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control set to 75mph (speed limit) on lightly trafficked divided highway at ~5pm on June 26. Skies were overcast and temp was about 80 degrees. Car braked from 75 to about 62mph but did not disengage adaptive cruise control and neither did I by applying the brakes. There was light traffic and it did not happen while approaching an overpass which has triggered this before on two occasions. After rapid deceleration to 72, car increases speed but fluctuated in high 60s and low 70s before returning to the programmed 75. Incident lasted about five seconds in total. Once car returned to 75, I disabled cruise control for remainder of journey. This was a 45 mile journey and the issue did not surface until about 35 miles in to the journey. Because this has happened before, I was mentally prepared for it this time and wanted to see if the car would eventually stabilize back to the 75mph programmed speed. In two prior incidents in late 2021, the braking was severe and without warning so in those instances I immediately deactivated system by pressing brake pedal. The incident I report now also had no warning, good weather, no cars within about 100 yards, and no sun glare at all. Road surface was very good as it had been recently improved in 2021 so lane markers were excellent as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472802July 7, 2022
SUSPENSION, STEERING
Please note that I have used the VIN of a random Tesla Model 3 to submit this complaint since the number of the actual car is unavailable. There has been an incident on a motorway in Germany and a full video is available here. https://www.youtube.com/watch?v=oKcvLeMWp3c This is a single vehicle incident. The front RH wheel has simply fallen off. There is no other car involved. There are no air-bags deployed. How much more evidence do you require before you demand a recall? The suspensions are deadly fragile. I will make it simple for you. Watch THIS video https://www.youtube.com/watch?v=-fkpIvIeHhc Plenty more where that came from. https://www.youtube.com/watch?v=-fkpIvIeHhc Have a nice day. Keef
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472780July 7, 2022
LANE DEPARTURE: ASSIST
On a recent round trip between Reno and Salt Lake City on I-80 over the July 4th weekend I experienced several incidents (3 incidents driving from Reno to SLC and 5 incidents on the return trip) while using Tesla Autopilot where the car suddenly slowed from the posted speed limit of 75 or 80 mph to approximately 45-50 mph for no apparent reason. Both legs of the trip occurred in clear weather with light to no traffic and there was no type of warning preceding each of the events. I have used Autopilot for limited periods around the Bay Area without incident prior to this trip and this was the first extended road trip I have taken with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472747July 7, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
When driving on the highway in adaptive cruise control, our vehicle all of a sudden breaked which slowed the car down dramatically. There was nothing around us that would have caused the car to automatically apply the breaks. This happened multiple times in a single drive on both Autopilot and Adapative Cruise Control. Luckily, no one was directly behind us when this happened so no collision was caused, but had someone been directly behind us we would have been hit. The vehicle has not been inspected by the manufacturer, insurance or police. The breaking was very random, and we had to tap the brakes to take control and hit the gas to get the car back to highway speeds. We have stopped using cruise control and autopilot after seeing this is a known issue and an investigation is ongoing. It is extremely concerning that this "phantom breaking" happens without warning and at random when there is nothing around the vehicle to cause it to apply the automatic breaking system. This is a safety issue on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472737July 7, 2022
STEERING, ELECTRICAL SYSTEM, SERVICE BRAKES
This "self driving" Model 3, with FL License Plate [XXX], attempted to merge onto I95 south from an on-ramp, and very nearly caused a major accident. The vehicle had a bumper sticker on the back that said something like "please be patient, I am a self driving vehicle." The vehicle was merging from a left side on-ramp, at a VERY LOW SPEED, and crossed two lanes of interstate traffic, very erratically accelerating, then braking, then accelerating again, and then braking. My vehicle was directly in its path, and I had to brake hard, and take to the shoulder to avoid the collision. If this vehicle's trips are logged, it needs to be investigated. If it weren't for the humans paying attention, the actions of the Tesla car/driver would have caused a major accident, and most likely bodily injury or death. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472623July 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving in our new 2022 Tesla doing 55 mph using the adaptive cruise control, not on auto pilot. We were on a divided highway, a few cars coming from the opposite lane, nothing in front of us when without warning the car heavily braked. It frightened us and I pressed the accelerator and the car continued without any further incident, but the episode was scary because earlier in the day we were driving on a heavily traveled interstate where such an episode could easily have caused a collision
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472581July 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472562July 6, 2022
SERVICE BRAKES, EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle inadvertently activated the brakes independently after an image appeared on the display screen. The contact stated that the brake failure warning light was illuminated. The contact related the screen detection failure with a sensor failure, causing the brakes to independently apply. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 728.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472524July 6, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472465July 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
What component or system failed or malfunctioned, and is it available for inspection upon request? - Cruise Control randomly slams on its brakes, no warning at all. No, it is not available upon request. How was your safety or the safety of others put at risk? - Cruise Control (Autopilot), puts my safety at risk because it can injure you if you are not anticipating the brakes being slammed, and it can put others at risk because if they aren’t following at a safe distance or not expecting the car to slam on its brakes, it can lead to an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? - No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model 3