Suzuki Grand Vitara XL-7 Complaints

73 consumer complaints on file.

#10104657December 28, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE TIMING CHAIN SNAPPED WHILE TRAVELING ON THE INTERSTATE CAUSING THE ENGINE TO CEASE. THE DAMAGE TO THE ENGINE AND CHAIN WAS $3600. THIS VEHICLE IS 38 MONTHS OLD WITH 52,000 MILES OF WEAR: 2001 SUZUKI XL7. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096919October 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SHIFTING THE TRANSMISSION, IT WOULD DOWN SHIFT TO A LOWER GEAR ON ITS OWN. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092555September 17, 2004
AIR BAGS
THE CLOCK SPRING SWITCH FAILED. AS A RESULT, AIR BAG SENSOR LIGHT CAME ON. CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089125August 12, 2004
VEHICLE SPEED CONTROL:CABLES
PROBLEM WITH VEHICLE ACCELERATING BACKWARDS WHEN TRYING TO PARK. *MR THE VEHICLE HIT A STEEL BEAM. THE PROBLEM WAS DUE TO THE ACCELERATOR CABLE. (SUZUKI XL 7) *SC THE C ONSUMER STATED THE VEHICLE HAD JUST BEEN SERVICED FOR A RECALL REGARDING THE ACCELRATOR CABLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10086700August 12, 2004
POWER TRAIN
VEHICLE DEVELOPED A HUMMING NOISE IN THE DRIVE TRAIN. DEALER FIRST REPLACED AN AXLE BEARING. SECOND TIME REPLACED THE ENTIRE REAR, DRUM TO DRUM. THIRD TIME DEALER SAID THEY DIDN'T HEAR THE NOISE EVEN THOUGH THERE WAS NO CHANGE FROM THE SECOND TIME WHEN THEY REPLACED THE ENTIRE REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067170June 4, 2004
SEAT BELTS:REAR/OTHER
THE REAR DRIVER SIDE SEAT BELT TWISTED AROUND THE CHILD'S WAIST. AS A RESULT, THE CHILD WAS TRAPPED FOR 7 HOURS. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10073461May 11, 2004
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
FAILURE ON BRAKES, ACCELERATOR, ALARM, LIGHTS AND PROBLEMS WITH THE CARPET. *MR THE BRAKES AND ACCELERATOR WERE RECALLED. THE BRAKES MADE A LOUD NOISE WHEN TURNING THE STEERING WHEEL. THE ALARMED FAILED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT TEN TIMES IN REFERENCE TO THE ALARM. THE DOOR AJAR CHIME DID NOT WORK. THE CARPET WAS LOOSE. THE CONSUMER HAD TO WAIT TWO MONTHS BEFORE IT WAS FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071510April 26, 2004
TIRES
WHILE DRIVING, ALL 4 TIRES MALFUNCTIONED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, 235/60R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068552April 21, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER RECEIVED NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066953April 8, 2004
VEHICLE SPEED CONTROL:CABLES
LETTER REQUESTING REPORTS RELATED TO THE DEFECT ON THE INNER ACCELERATOR CABLE OF THE SUZUKI GRAND VITARA ND GRAND VITARA XL-7. *PH CONSUMER HAD TO CONTACT MANUFACTURER, AND THEY'RE ABLE TO PROVIDE CONSUMER WITH REPORTS AND INFORMATION WITH THE COMPONENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065072March 23, 2004
ELECTRICAL SYSTEM
BASED ON THE CONSEQUENCES OF NOT GETTING THE RECALL WORK PERFORMED, THE CONSUMER WANT THE WORK DONE OR ANOTHER SUZUKI GRAND VITARA. *PH PROBLEMS WITH ALARM SYSTEM AS WELL AS VEHICLE CUTTING OFF AND LOSS OF CONTROL. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063106March 12, 2004
VEHICLE SPEED CONTROL:CABLES
CONSUMER RECEIVED A RECALL NHTSA 03V51200 REGARDING VEHICLE SPEED CONTROL CABLE CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061879March 10, 2004
TIRES
BRIDGESTONE DUELER 687 P235/60R16 TIRES PREMATURE WEAR, UNSAFE TO DRIVE, SUZUKI HAS 21,000 MILES, STEERING SHAKES, TIRE DEALER STATES IT MAY BE CAR ALIGNMENT WILL NOT REPLACE. TIRES HAVE BEEN ROTATED AT STATED INTERVALS, HOWEVER, MAINTENANCE HAS FAILED TO HELP THE PREMATURE WEAR. I HAVE SEARCHED THE WEB AND CANNOT FIND ANY RECALL ON THESE TIRES. I HAVE BEEN DRIVING MANY CARS FOR OVER 30 YEARS, AND I HAVE NEVER EXPERIENCED A WEAR PROBLEM THIS BAD. I WOULD LIKE THE MANUFACTURER TO NOT ONLY REPLACE THE TIRES BUT LOOK INTO THIS MATTER BEFORE ANY LOSS OF LIFE OCCURS. ARE THEY HIDING SOMETHING?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061649March 9, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER RECEIVED A RECALL LETTER REGARDING THE CABLE ACCELERATOR CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. NO DEALERSHIP IN PUERTO RICO HAD THE PARTS ON RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056141January 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER RECEIVED A RECALL NOTICE, AND MADE 3 SEPARATE APPOINTMENTS. ALL WERE CANCELLED BECAUSE PARTS WERE NOT AVAILABLE TO SERVICE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055586January 21, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING 15 MPH ACCELERATOR PEDAL STUCK. AS A RESULT, VEHICLE LOST CONTROL AND COLLIDED INTO A WALL BARRIER. NO INJURIES REPORTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070729January 15, 2004
ENGINE AND ENGINE COOLING
ENGINE OIL LEAKS THROUGH THE EXAUST PIPE FROM THE TIMING CHAIN COVER SEAL. THE BURNING SMELL CAN BE SMELLED ALMOST IMMEDIATELY AFTER PURCHASE. I THOUGHT THE SMELL WILL GO AWAY. AT 4250 MILES, I FOUND OIL SPOT ON MY DRIVE WAY. DEALER TOOK OUT THE FROM PART OF ENGINE AND RE-SEALED. AFTER REPAIR, I THINK THE ENGINE IS STILL LEAKING, BUT THE DEALER TOLD ME THAT THE OIL/GREASE IS FROM THE RUST PROOF. I LIKE TO GET A SECOND OPION, BUT THE NEXT AVAILABLE DEALER IS MILLION MILES AWAY. IT IS GOING TO BE A LONG AND DISTURBING PROCESS FOR ME DOWN THE ROAD. SO, I DON'T RECOMMAND SUZUKI TO ANYONE, NOT EVEN PEOPLE I HATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052764January 10, 2004
VISIBILITY:WINDSHIELD
I BOUGHT THIS VEHICLE FROM A SUZUKI DEALER ON LONG ISLAND, 14 MONTHS AFTER I BOUGHT A SUZUKI 2003 AERIO SX AWD, FROM THE SAME DEALER. THE AERIO HAD LOUD HUMMING IN THE REAR OF THE CAR. BROUGHT IT BACK 3 TIMES BEFORE THEY HAD A FACTORY REP TELL THEM THAT THE REAR DIFFERENTIAL WAS DEFECTIVE. THEY REPLACED IT, AND ALTHOUGH THE HUMMING WAS GONE, THERE WAS A TERRIBLE VIBRATION WHEVER I STEPPED ON THE GAS. BROUGHT IT BACK 2 TIMES BEFORE THEY SAID THAT THE ENGINE MOUNTS WERE DEFECTIVE. THEY ORDERED THE PARTS IN EARLY NOVEMBER, AND SAID THEY WERE ON BACKORDER. THIS IS A 2003 CAR !!! I WENT BACK TO THE DEALER, AND THEY MADE ME A "GREAT" DEAL. THEY SOLD ME THIS 2003 XL7 WITH 11206 MILES. AS I DROVE THE CAR HOME, I NOTICED A VERY SEVERE WIND NOISE COMING FROM THE LOWER LEFT SIDE OF THE WINDSHIELD, AND A WHINING TYPE NOISE WHEN FIRST STEPPING ON THE GAS. AGAIN, THIS IS A 2003 CAR. THIS WAS 12/22/03. I CALLED THE DEALER AND SAID THAT I WOULD DROP IT OFF AFTER CHRISTMAS. I DID, AND THEY SAID A FACTORY REP DROVE THE CAR AND SAID THERE WAS NOTHING WRONG. HOW CAN SUZUKI SELL CARS THAT SEEM TO HAVE THESE "NORMAL PROBLEMS" ? WELL I'M ONLINE AND TRYING TO FIND INFORMATION ABOUT THIS CAR, AND FIND OUT THAT THE CAR WAS BOUGHT BY THE DEALER AT AN AUCTION IN COLORADO. THEN I GO ON YOUR WEBSITE AND FIND THE RECALL ABOUT THE WINDSHIELD PROBLEM. I AM AFRAID TO DRIVE THIS CAR. OBVIOUSLY THIS MUST BE THE AIR I FEEL RUSHING IN AT THE BOTTOM OF THE WINDSHIELD. I CAN'T BELIEVE THIS. I AM BRINGING THE CAR BACK TO THE DEALER TOMORROW. I AM VERY AFRAID TO DRIVE IT. THE "GREAT" DEAL WITH THE XL7 NOW COSTS ME MORE MONEY EVERY MONTH AND HIS "MISTAKE" ADDED ANOTHER YEAR ONTO MY PAYMENTS. IS THERE SOMEONE I CAN GO TO ABOUT THIS, EVEN THOUGH IT'S BEEN 3 WEEKS SINCE IT WAS PURCHASED ? THIS IS REALLY NOT FAIR. NOW I HAVE TO WORRY THAT MY WINDSHIELD WILL POP AND I COULD BE SERIUOSLY INJURED OR DIE IF I'M IN AN ACCIDENT ??? I THINK NOT. ALL BECAUSE I BOUGHT SUZUKI. THANKS, CINDY BAEYENS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048795November 29, 2003
FUEL SYSTEM, GASOLINE:DELIVERY, ELECTRICAL SYSTEM, TIRES:TREAD/BELT
I HAVE A 2002 XL7 WITH 11,000 MILES TIRES ALREADY HAVE NO TREAD, I ALSO HAVE PROBLEMS WITH PASSENGER SIDE WINDOW MAKING AN AWFUL NOISE. SOMETIMES WHEN I GIVE IT GAS IT DOESN'T RESPOND AND WILL JUST PLAIN GIVE OUT ON ME... I SUGGEST NO ONE BUY ONE PLEASE IT GIVES SUV'S A BAD NAME. IF ANYONE HAS INFO ON MY PROBLEMS PLEASE CONTACT ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047715November 28, 2003
EXTERIOR LIGHTING:HEADLIGHTS
LIGHTS DIM/BLINK WHEN VEHICAL IS SHIFTED TO ANOTHER GEAR. TOOK TO THE DEALER AND THEY STATED THIS IS NORMAL DUE TO THE LOWER VOLTAGE SUPPLIED BY ALTERNATOR AT LOW RPM. THIS SOMETIMES IS DANGEROUS AT NIGHT WHEN ONES GOES TO SHIFT AND LIGHTS DIM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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