Saturn Outlook Complaints

1,352 consumer complaints on file.

#10916001October 13, 2016
POWER TRAIN
I WAS DRIVING MY NEW 2007 SATURN OUTLOOK, AND GOING TO PICK-UP MY CHILDREN, ON A HIGHWAY, IT WOULDN'T GO INTO 2ND GEAR. ALSO, IT WAS MAKING A CLUNKING/GRINDING NOISE. LUCKILY NO ONE WAS BEHIND ME BECAUSE I COULDN'T DRIVE THE SPEED LIMIT AS REQUIRED BY LAW. I FEEL AS IF IT PUT MY LIFE AS WELL AS MY CHILDREN'S LIFE IN DANGER. THIS ISN'T ALL, MY RPM METER WAS GOING ALL OVER THE PLACE. THEN MY CHECK ENGINE LIGHT CAME ON, AND OF COURSE I HAD TO TAKE IT TO SEE WHAT CODES IT PULLS UP. MY CERTIFIED MECHANIC REVIEWED AND TESTED THE TRANSMISSION CONTROL MODULE WHICH IS BAD. YES, THIS COULD'VE BEEN WORSE BUT GM HAS PUT MORE THAN MYSELF IN DANGER BUT ALSO ANYONE WHO'S DRIVING THESE VEHICLES AND THEY EITHER WON'T GO OR JUST SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915427October 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
"TAKATA RECALL" HAVING PROBLEMS WITH STABILITRAK AFFECTING THE BRAKES,TRANSMISSION,AND ENGINE WHILE DRIVING ON CITY STREET CAR NOW WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914313October 6, 2016
EXTERIOR LIGHTING
MY 2007 SATURN OUTLOOK KEEPS MELTING THE HARNESSES FOR HEADLIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914376October 6, 2016
EXTERIOR LIGHTING
HEADLIGHTS WIRE HARNESSES BURNT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910755September 30, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING AND ALSO WHILE IN PARK, THE LIFTGATE OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910664September 29, 2016
STRUCTURE:BODY
MY 2008 SATURN OUTLOOK APPARENTLY HAS HAD A DEFECTED SUNROOF THAT GMC HAS BEEN TRACKING FOR YEARS NOW BUT HAS NOT INCORPORATED ANY RECALLS TO FIX IT. WE JUST MOVED FROM CA TO VA AND ARE JUST NOW EXPERIENCING ACTUAL RAINFALL THAT LEAKS THROUGH THE BODY OF THE VEHICLE AND INTO THE FLOOR OF THE DRIVER AND PASSENGER FLOORBOARD. I HAVEN'T EXPERIENCED ANY ELECTRICAL ISSUES YET BUT I KNOW THEY ARE COMING. HOWEVER, WE ARE EXPERIENCING MILDEW AND MOLD SMELL IN THE CAR WHICH IS NOT GOOD TO BE INHALING FOR ANYONE IN MY FAMILY. MY QUESTION IS WHAT IS GMC DOING ABOUT THIS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906266September 14, 2016
AIR BAGS, SEATS
THE SERVICE AIR BAG LIGHT STAYS ILLUMINATED ON DASH AND THE PASSENGER AIR BAG IS OFF EVEN IF SOMEBODY IS SEATING IN THE PASSENGER SEAT . I HAVE TRIED CALLING DEALERS, SATURN-GM BUT HAVE GOTTEN NO HELP WITH THE RESOLUTION OF THIS DEFECT. THEY SAY THAT IT IS A DEFECTIVE SENSOR BUT ACCORDING TO A LOT OF FORUMS THIS IS A WELL KNOWN ISSUE AND THIS SHOULD BE A SAFETY DEFECT NOT JUST A RECALL. THIS TECHNICALLY COULD HURT OR KILL SOMEONE IN AN ACCIDENT AND THEY HAVE KNOWN ABOUT THIS. IF SOMETHING HAPPENS WHILE DRIVING THIS VEHICLE I WILL TAKE THIS AS HIGH AS I CAN TAKE IT. THIS HAS BEEN HAPPENING FOR AT LEAST 18 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905555September 10, 2016
SEAT BELTS
LOWERING THE 2ND ROW SEAT BACKS BROKE THE CENTER SEAT BELT BUCKLE (RECEIVER) SO THAT THE SEAT BELT CANNOT BE USED. WHEN I CONTACTED MY LOCAL GM DEALER REGARDING REPAIR AND TO ASK IF THERE IS A LIFETIME WARRANTY ON THE SEAT BELTS, I WAS TOLD "NO. THE REPAIR IS $240." PLEASE LET ME KNOW IF THERE IS A LIFETIME WARRANTY ON SEAT BELTS OR IS IT JUST GOOD CUSTOMER RELATIONS BY THE MANUFACTURERS SUCH AS HONDA THAT DO GUARANTEE THEM. THE BARE STEEL MOUNT HAS SHARP EDGES SO I PUT A CLOTH AND TAPE OVER IT TO PROTECT MY PASSENGERS FROM INJURY. MY VEHICLE WAS STATIONARY IN MY GARAGE WHEN THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897722August 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE LOST POWER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896364August 16, 2016
ENGINE
DRIVING ON A SMALL HIGHWAY AND THE STABILI RAK LIGHT BLINKED AND A CHIME RANG. ERROR MESSAGE CAME ON TO SERVICE STABILITRAK WHILE CAR BEGAN TO BUCK AND LOSE POWER. HAD TROUBLE GETTING CAR TO ACCELERATE - CAR KEPT BUCKING AND IT WAS VERY DANGEROUS AND I WAS AFRAID OF GETTING HIT FROM BEHIND SINCE I COULDN'T MAINTAIN SPEED. AFTER A FEW MINUTES, THE ERROR LIGHT WENT OFF AND EVERYTHING SEEMED FINE. IN THE YEARS I HAVE HAD THE CAR, I HAD THREE INCIDENTS WHERE THE LIGHT WOULD GO ON AND THE CHIME WOULD RING WITH THE SAME ERROR MESSAGE. HOWEVER, IN THOSE CASES, THE CAR HESITATED BRIEFLY BUT MAINTAINED A MORE NORMAL SPEED. I BROUGHT MY CAR TO A GM DEALER AND IT WAS A TIMING CHAIN PROBLEM. THE SATURN OUTLOOK FOR 2007 AND 2009 HAVE SPECIAL WARRANTIES FOR THIS PROBLEM BUT NOT THE 2008 MODEL. GM DOESN'T WANT TO ACKNOWLEDGE THE ISSUE EXISTS ON THIS MODEL YEAR - BUT I HAVE FOUND OTHER COMPLAINTS HERE ON YOUR SITE. THIS NEEDS TO BE ADDRESSED AND GM NEEDS TO TAKE RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896406August 16, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO A FUEL STATION AND WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN WAS LOOSE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895960August 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE HAD A LEAK AND WATER CAME OUT OF THE DRIVER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895145August 11, 2016
EXTERIOR LIGHTING
I PURCHASED A USED 2007 SATURN OUTLOOK IN FEBRUARY OF 2016. A WEEK LATER I NOTICED MY PASSENGER HEADLIGHT OUT. THE LIGHT STARTED TO GO IN AND OUT THEN FINALLY IT STOPPED WORKING. IN APRIL I PAYED $130 TO REPLACE IT. A FEW WEEKS TO A MONTH LATER THE LIGHT WENT OUT AGAIN. I HAD A FRIEND LOOK AT IT AND THEY DISCOVERED IT WAS THE WIRING HARNESS. I LOOKED ONLINE AND FOUND OUT THAT THIS HAS HAPPENED TO MANY PEOPLE. I CALLED MY LOCAL GM DEALER AND ASKED ABOUT A RECALL. I WAS TOLD IT WAS NO RECALL AND THEY DON'T KNOW HOW MUCH IT WILL COST ME. THEY SEEMED MORE CONCERNED ABOUT HOW MUCH THE MECHANIC WILL GET PAID THAN TRYING TO HELP ME. I'M VERY DISAPPOINTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892958August 3, 2016
STEERING
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE THE VEHICLE WAS AT A MECHANIC FOR AN UNRELATED REPAIR, IT WAS NOTICED THAT THE STEERING SHAFT SEPARATED. THE VEHICLE WAS TOWED TO THE DEALER AND VARIOUS PARTS OF THE STEERING ASSEMBLY WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891946July 31, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING LATE ONE NIGHT WHEN MY LOW BEAM LIGHTS STOPPED WORKING, I WAS LEFT WITH MY HIGH BEAM LIGHTS AND MY FOG LIGHTS ONLY. ENDED UP GETTING PULLED OVER BY A POLICE OFFICER ON MY WAY HOME, WHO ADVISED THAT IT IS A COMMON PROBLEM WITH THE WIRING IN SIMILAR VEHICLES.AFTER WRITING ME A WARNING, I WENT HOME WITH LITTLE LIGHT FOR DRIVING. WOKE UP THIS MORNING, ATTEMPTED TO CHECK FUSES AND BULBS, NO ISSUES NOTED. CAN SMELL A BURNT WIRE SMELL NEAR HEADLIGHT. DID MY RESEARCH AND APPARENTLY IS IS A VERY COMMON PROBLEM INDEED. PLEASE RECALL HEADLIGHT WIRING HARNESSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888848July 26, 2016
EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT IS DIM. DOES NOT EVEN PUT LIGHT ON THE ROAD. PASSENGERS SIDE HEADLIGHT IS BRIGHT BUT GOES ON AND OFF AT RANDOM TIMES. WHEN I'M DRIVING DOWN THE ROAD AT NIGHT BOTH OF THEM WORK THEN THE PASSENGERS SIDE GOES OUT COMPLETELY AND BECAUSE THE DRIVERS SIDE IS SO DIM I CAN'T SEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888263July 25, 2016
EXTERIOR LIGHTING
PURCHASED 2007 SATURN IN JULY 2007. HAD ISSUE WITH BOTH HEADLIGHTS FLICKERING INTERMITTENTLY IN FALL OF 2009. ONE WOULD GO OUT AND THE OTHER WOULD STAY ON. TOOK IT FOR SERVICE ON 10/20/09 AND THEY COULD NOT DUPLICATE THE PROBLEM. THE PROBLEM PERSISTED INTERMITTENTLY AND TOOK IT TO GET SERVICE ON 4/8/10. THEY HAD THE CAR FOR SEVERAL DAYS AS THEY COULDN'T FIND THE FLICKERING PROBLEM. FINALLY FOUND IT AND REPLACED PASS. SIDE HEADLIGHT. TOOK IT TO ANOTHER DEALER FOR SERVICE ON 3/13/13 AS THE PASSENGER SIDE HEADLIGHT WAS GOING OFF AND BACK ON AGAIN INTERMITTENTLY. THEY REPLACED THE HEAD LAMP BALLAST. 3/24/16 I TOOK IT TO ANOTHER DEALER AS THE DRIVER HEADLIGHT WAS GOING OFF/ON INTERMITTENTLY BUT SEEMED TO WORK WHEN I WOULD CHANGE FROM AUTOMATIC TO MANUAL. THEY COULD NOT RECREATE THE PROBLEM AND SAID THE HEADLIGHT WAS OPERATIONAL. CURRENTLY, AS OF 7/25/16, THE FRONT DRIVER HEADLIGHT GOES ON AND OFF INTERMITTENTLY. I HAVE GIVEN UP TRYING TO GET IT FIXED. THERE IS CLEARLY A PROBLEM WITH THESE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881937July 1, 2016
AIR BAGS, SEAT BELTS, STEERING
AIR BAGS KEEP WARNING ON AND FORCE TO VACATE THE SEAT ON WEARING SEAT BELTS WEARING, DASH BOARD LOSE POWER AND BACK AFTER COUPLE MINUTES.STEERING MAKE NOISE ON BACKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875348June 20, 2016
STEERING
WHEN TURNING RIGHT OR LEFT, TYPICALLY AT LOWER SPEEDS, THE STEERING NEARLY FREEZES UP MAKING IT ALMOST IMPOSSIBLE TO TURN. I HAVE TAKEN THE CAR TO THE SHOP - CAN'T FIGURE OUT WHAT IT IS, AND I HAVE CALLED MY DEALER - SAYS IT'S NO LONGER UNDER WARRANTY AND NO RECALL ISSUED FOR THIS TYPE OF THING SO I WOULD BE WASTING MY TIME TO BRING IT IN. THE CAR IS ONLY AT 90,000 MILES AND I'M AFRAID THIS ISSUE MAY RESULT IN A CRASH AND OR INJURY TO MY FAMILY AND I HAVE NO IDEA WHAT TO DO. THERE IS NO LEAKING FROM ANY AREAS INCLUDING THE POWER STEERING PUMP AND RACK AND PINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875449June 20, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN I WAS ENTERING MOVING TRAFFIC FROM A COMPLETELY STOPPED POSITION, A CAR WAS COMING FASTER THAN I REALIZED SO I FLOORED THE ACCELERATOR AND THIS IS WHAT HAPPENED: 1.ALL POWER TO MY CAR SHUT OFF AND THE CAR ROLLED FORWARD SLOWING DOWN. 2.ALL OF THE DASHBOARD LIGHTS AND SYMBOLS LIT UP. 3.MY CAR JOLTED STRONGLY ONCE, SPUTTERED (MANY TIMES), AND HICCUPPED (MANY TIMES). THE JOLT WAS SO STRONG THAT IT THREW ME FORWARD AND MADE MY SEATBELT CATCH ME. 4.AT THE SAME TIME AS # 3, THE GPS REBOOTED ITSELF 3 TIMES IN A ROW AND ALL OF THE CAR DOOR LOCKS UNLOCKED AND LOCKED THEMSELVES 3 TIMES IN A ROW. 5.I GENTLY PRESSED THE ACCELERATOR AND THE CAR ACCELERATED BUT THE CAR FELT WEAK AND I FELT UNCERTAIN. I WAS NOT SURE WHAT WOULD HAPPEN IF I TRIED TO ACCELERATE NORMALLY SO I PUT ON MY EMERGENCY BLINKERS AND SLOWLY DROVE HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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