Saturn Ion Complaints

4,344 consumer complaints on file.

#10465879July 16, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER STEERING SYSTEM SEIZED, CAUSING THE CONTACT TO HAVE DIFFICULTY IN STEERING THE VEHICLE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE THE POWER STEERING SYSTEM WORKED NORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT THERE WAS A FAULTY POWER STEERING SYSTEM THAT NEEDED TO BE REPLACED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 103,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465723July 15, 2012
FUEL/PROPULSION SYSTEM
I DISCOVERED THAT MY CAR HAD A CRACK IN THE FUEL PUMP AFTER SMELLING FUEL AND NOTICING THAT I HAD LOST FUEL. AFTER TAKING IT TO GET LOOKED AT, THE MECHANIC SAID THERE WAS A RECALL ON THIS PROBLEM. WHEN LOOKED INTO FURTHER, HOWEVER, THE RECALL IS ONLY GOOD FOR CARS MANUFACTURED IN OR CURRENTLY REGISTERED TO A FEW STATES LOCATED IN THE SOUTH. AFTER RESEARCHING THE RECALL AND READING THE SUMMARIES, THOUGH, MY SCENARIO IS EXACTLY THE SAME AS THE SUMMARY PROVIDED. MY CAR HAS A TITLE FROM OHIO AND IS CURRENTLY REGISTERED IN OHIO. IT DOESN'T MAKE SENSE THAT ONLY CARS IN CERTAIN STATES ARE ALLOWED THE RECALL. IF WEATHER IS THE DECIDING FACTOR, OHIO'S WEATHER FOR THE PAST COUPLE OF WEEKS, WHEN THIS PROBLEM STARTED, HAS BEEN HITTING 100 DEGREES. I AM VERY DISSATISFIED WITH THE RECALL STIPULATIONS AND THE LIMITED INFORMATION REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465741July 15, 2012
STEERING, ELECTRICAL SYSTEM
THE KEY GETS STUCK IN THE IGNITION, THIS HAS BEEN A PROBLEM FOR 2 YEARS, OFTEN HAVE TO LEAVE THE CAR WITH THE KEY IN (THIS IS VERY UNSAFE). TODAY THE KEY WAS STUCK AND WOULD NOT TURN, I COULD NOT TURN THE CAR OFF --- THIS IS AN EXTREMELY UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465256July 11, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. IN ADDITION, FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL TANK MODULE WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) AND THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE EXCEEDED 120,000 MILES AND THEY WOULD NOT HONOR THE RECALL. THERE WAS NO MILEAGE MENTIONED IN THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464654July 9, 2012
STEERING
WHILE DRIVING ON THE HIGHWAY I LOST ALL POWER STEERING WITHOUT ANY WARNING . COMES BACK AFTER CAR IS SHUT OFF BUT RANDOMLY GOES OUT WITHOUT WARNING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464665July 9, 2012
ELECTRICAL SYSTEM
OUT OF NOWHERE, WHEN I TURNED MY CAR OFF THE KEY WOULD NOT COME OUT. I HAVE READ ABOUT THIS PROBLEM WITH 06 ION'S SEVERAL TIMES AND BELIEVE IT NEEDS INVESTIGATED. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464673July 9, 2012
FUEL/PROPULSION SYSTEM
ABOUT 3 WEEKS AGO, I STARTED SMELLING GAS EACH TIME I SHUT OFF MY CAR. ON FRIDAY, MY SON NOTICED GAS POURING FROM UNDERNEATH THE CAR. MY STEPSON WORKS FOR GMC. HE REMOVED THE TANK AND INFORMED ME LEAKAGE WAS FROM FUEL PUMP. HE ALSO INFORMED ME OF A RECALL RELATED TO THIS MATTER. I CONTACTED MY LOCAL DEALER AND WAS INFORMED THE RECALL WAS VIN SPECIFIC AND MY VEHICLE HAD NO RECALL FOR SAME. I SPOKE WITH GMC AND WAS TOLD THE SAME THING. I WAS ADVISED TO HAVE DIAGNOSTICS RAN BY LOCAL DEALERSHIP, JEFF WYLER GMC, BUICK, PONTIAC. I WAS TOLD THE COST WOULD BE $93.00 UNTIL I MADE THE APPOINTMENT. THEREAFTER I WAS INFORMED I WOULD BE CHARGED HOURLY AND THE COST WOULD BE MORE THAN $93 IF THE GAS TANK HAD TO BE REMOVED. I COULD HAVE THE CAR FIXED FOR THE COST OF THE DIAGNOSTIC FEE! I WAS FURTHER INFORMED EVEN IF THE ISSUE WITH THE CAR WAS RELATED TO RECALL #090226, GMC WOULD NOT NECESSARILY BE RESPONSIBLE FOR COVERING COST OF REPAIRS AS THE RECALL WAS NOT FOR MY CAR. I FURTHER NOTED THAT CARS FROM OTHERS STATES WHERE INCLUDED REGARDLESS; HOWEVER, KENTUCKY AND OHIO WERE NOT INCLUDED. I LIVE IN KY AND PURCHASED THE CAR IN OHIO. I'M NOT SURE WHERE THE CAR WAS MANUFACTURED. I UNDERSTAND I MIGHT HAVE TO PAY TO HAVE THE CAR REPAIR AND HAVE NO ISSUES DOING SAME. I JUST WANT A FAIR DETERMINATION AS TO WHETHER MY CAR SHOULD BE INCLUDED IN THE RECALL BASED ON CURRENT PROBLEMS AND NOT BASED ON A SPECIFIC VIN NUMBER. HOW CAN GMC DETERMINE MY CAR WOULD NOT/DOES NOT HAVE ISSUES WITH REGARD TO THIS RECALL SIMPLY BASED ON A VIN NUMBER? ANY INSIGHT INTO THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464718July 9, 2012
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE STEERING FAILED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THAT THE POWER STEERING ELECTRONIC MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464731July 9, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. IN ADDITION, THE STEERING WHEEL PULLED THE VEHICLE TO THE RIGHT. THE POWER STEERING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER REPLACED THE POWER STEERING MOTOR THREE TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE STEERING CONTINUED TO FAIL AND PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464802July 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. UPON REACHING THE DESTINATION, THE CONTACT NOTICED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED PROBLEM. THE TECHNICIAN STATED THAT THERE WAS A FAULTY FUEL MODULE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE DEALER WAS NOTIFIED AND STATED THAT THE VIN WAS INELIGIBLE UNDER THE RECALL. IN ADDITION, THE VEHICLE WAS NOT ORIGINALLY SOLD OR REGISTERED IN THE STATES MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464626July 8, 2012
STEERING
I WAS DRIVING HOME ON SATURDAY NIGHT AND I HEARD A CHIME NOISE AND THE POWER STEERING LIGHT APPEARED, I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND TURNED IT BACK ON THE LIGHT WENT OFF AND DIDN'T COME BACK ON. WELL DRIVING ON THE FREEWAY THIS AFTERNOON, I HAD TO PULL OVER 3 TIMES TO GET THE LIGHT TO GO OFF BUT THE 3RD TIME IT DIDN'T GO OFF. I WAS ABLE TO CONTINUE TO DRIVE MY CAR. THIS IS MY ONLY VEHICLE AND I AM A COLLEGE STUDENT THAT REALLY NEEDS THEIR VEHICLE. COULD SOMEONE PLEASE ASSIST ME WITH THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464311July 5, 2012
FUEL/PROPULSION SYSTEM
FUEL LEAKS FROM UNDER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464334July 5, 2012
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE ASSY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463661June 30, 2012
STEERING
I WAS DRIVING DOWN A HIGHWAY. THE DASH CHIMED 3 TIMES, A DISPLAY CAME UP THAT SAID POWER STEERING. AT THAT POINT THE POWER STEERING WAS GONE JUST AS I WAS ENTERING A CURVE. I HIT THE GRASS IN THE MEDIUM THEN CORRECTED. I DROVE ABOUT 4 MILES DOWN THE ROAD TO A QUICK OIL CHANGE PLACE. GOT THE FLUIDS CHANGED AND TOPPED OFF. THEY RESET THE LIGHT IN THE DASH BACK TO NORMAL. THAT IS WHEN I WAS INFORMED THE POWER STEERING WAS ENCLOSED AND COULDN'T ADD POWER STEERING FLUID. I STARTED THE CAR BACK UP THE STEERING WAS WORKING AGAIN. SO I DROVE BACK TOWARD HOME AGAIN. GOT ABOUT 4 MILES DOWN THE ROAD AND IT HAPPENED AGAIN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10463509June 29, 2012
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT MY SATURN ION 2 2006 IN 2005 OBVIOUSLY BRAND NEW AND WAS TALKED INTO PURCHASING A $1500 BUMPER TO BUMPER WARRANTY. I IMMEDIATELY HAD PROBLEMS BUT WAS TOLD BY SATURN MECHANICS NOTHING WAS WRONG WITH MY CAR. IN 2009 AS I WAS GETTING HOME THE KEY GOT STUCK IN THE IGNITION AND WOULDN'T TURN OFF, I COULDN'T TURN OFF THE CAR AT ALL. I WAS LUCKY THAT THE DEALERSHIP WAS OPEN AND ABLE TO UNPLUG THE BATTERY. THEY FIXED IT BUT THE WARRANTY WOULDN'T PAY, SO I PAID OUT OF POCKET TO FIX IT. WELL, LAST SUNDAY IT HAPPENED AGAIN, IN 105 DEGREE HEAT. I HAD NO WHERE TO TAKE IT SINCE DEALERSHIPS ARE CLOSED SUNDAYS. MY CAR RAN FOR OVER 5 HOURS BECAUSE NO ONE COULD FIGURE OUT HOW TO UNPLUG THE BATTERY. ONLY A PROFESSIONAL KNOWS HOW TO TURN OFF THE CAR SAFELY, YET MANY PEOPLE RISKED TURNING IT OFF. I AM SURE SOME PEOPLE WOULD FIND IT EASY TO TURN OFF THE CAR BY DISCONNECTING THE BATTERY BUT STILL IT NOT SAFE. MY CAR WAS SO HOT NO ONE COULD TOUCH IT, I WAS AFRAID IT WAS GOING TO START ON FIRE. THIS IS A VERY COMMON PROBLEM AND NEEDS TO BE INVESTIGATED AND RECALLED. WE HAVE TO BE ABLE TO TURN OFF AN ENGINE. PLEASE INVESTIGATE THIS ISSUE, SATURN NOR GM WILL TAKE RESPONSIBILITY FOR THIS DEFECT, EVEN THOUGH WHEN YOU GOOGLE SATURN ION 2 2006 ALL THE REVIEWS SAY THE SAME THING ABOUT THE IGNITION CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463536June 29, 2012
FUEL/PROPULSION SYSTEM
AFTER PARKING THE CAR ON A SHORT DRIVE TO THE STORE, I SMELLED GASOLINE AROUND THE CAR. WHEN I CHECKED UNDERNEATH THE CAR, FUEL WAS VISIBLY POURING FROM THE FUEL TANK AREA AND WAS POOLING UNDER THE CAR. UPON INSPECTION OF THE FUEL SYSTEM, THE RETURN PORT OF THE FUEL PUMP WAS DISCOVERED TO BE CRACKED AND BROKEN-OFF, ENABLING FUEL RETURNING TO THE PUMP TO POUR OUT OF THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463558June 29, 2012
STEERING
WITHIN 2 MINUTES OF DRIVING MY 2007 SATURN ION THE POWER STEERING FAILS. THIS PROBLEM HAPPENS EVERY TIME I DRIVE. IF I RESTART MY VEHICLE THE SAME THING HAPPENS, THE POWER STEERING FAILS WITHIN 2 MINUTES. I THEN HAVE TO MANUALLY STEER MY VEHICLE FOR THE DURATION OF MY TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463562June 29, 2012
ELECTRICAL SYSTEM
AFTER I PARK MY 2007 SATURN ION THE IGNITION REMAINS LOCKED, IT DOESN'T LET ME TAKE OUT MY KEY AFTER THE VEHICLE IS OFF. I HAVE TO RESTART MY CAR THEN TURN IT OFF AGAIN AND WAIT ABOUT 2-5 MINUTES FOR MY KEY TO RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463420June 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC WHO ADVISED THAT THERE WAS A PROBLEM WITH THE IGNITION. THE IGNITION WAS REPLACED. THE CONTACT CONTINUED TO HAVE THE SAME PROBLEM AFTER THE REPAIRS. THE CONTACT NOTIFIED THE DEALER WHO OFFERED NO ASSISTANCE. THE CONTACT ALSO CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463441June 28, 2012
ELECTRICAL SYSTEM
IGNITION KEY CYLINDER FAILURE: THE KEY WOULD TURN BUT NOT ADVANCE BEYOND "RUN" TO START THE ENGINE. AFTER REPLACING THE KEY CYLINDER THE IGNITION KEY WORKS BUT THE IGNITION SWITCH PASSLOCK SYSTEM WOULD NOT ENGAGE; SATURN WAS FAULTED WITH THE EASE OF THEFT OF THEIR VEHICLES PROMPTING THEIR INITIATION OF THE FAILURE-PRONE PASSLOCK SYSTEM. THIS OWNER WORKS IN HIGH RISK/DANGEROUS AREA ON A FEDERAL FACILITY. FORTUNATELY THIS TIME THE INCIDENT OCCURRED AT HOME AFTER DRIVING FROM THAT FACILITY. WE NOTED THERE ARE MANY HUNDREDS OF COMPLAINTS FILED AGAINST GM FOR THIS DEFECT, MANY WITH PERSONAL/PROPERTY RISK AS NOTED HERE, BUT NOTHING HAS BEEN DONE. IF THIS RECURS WITH PERSONAL DAMAGE WE GUARANTEE THERE WILL BE A SIGNIFICANT CLASS ACTION SUIT FILED AGAINST GM WHICH IS LIKELY TO BE HIGHLY SUCCESSFUL; WE ARE SEEKING THE ADVICE OF OUR ATTORNEYS. WE WILL NOT DIVULGE ANY OTHER SUCH OR RELATED INFORMATION AT THIS TIME. WE ADDITIONALLY NOTED TO DATE NOTHING HAS BEEN DONE BY GM TO CORRECT THIS PROBLEM, VIS-A-VIS IN A RECALL OR REFUND FOR TIME/MATERIAL/LABOR OR PERSONAL TIME LOST, OTHER THAN TO DISCONTINUE THE SATURN BRAND. IT HAS BEEN DIFFICULT TO FIND SUITABLE SERVICE OF ANY KIND, MAINLY BECAUSE GM DEALERS REFUSE TO WORK ON SATURNS: "WE HATE THOSE CARS". AT THIS POINT THE REPROGRAMMING FEATURE OF THE DYSFUNCTIONAL PASSLOCK SYSTEM DOES NOT WORK. THE VEHICLE WILL HAVE TO BE TOWED 39 MILES TO A DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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