Saturn Ion Complaints

4,344 consumer complaints on file.

#10469533August 7, 2012
STEERING
I WAS DRIVING IN AN ALLEY AT APPROXIMATELY 10 MPH WHEN I SUDDENLY LOST MY POWER STEERING (I WAS ALERTED WITH A MESSAGE). UPON RESTARTING THE CAR, THE POWER STEERING RETURNED. SINCE THIS INITIAL INCIDENT, MY CAR HAS LOST THE POWER STEERING ON MULTIPLE OCCASIONS, IN MULTIPLE SCENARIOS AND AT MULTIPLE DIFFERENT SPEEDS. IT HAS FAILED ON THE FREEWAY MULTIPLE TIMES, FORCING ME TO PULL OVER ON THE SHOULDER AND COMPROMISE MY SAFETY. I WOULD ESTIMATE THE POWER STEERING HAS FAILED NO LESS THAN 20 TIMES SINCE MAY 17TH (IT IS NOW AUGUST 7TH). THIS DEFECT IS NOT ONLY UNACCEPTABLE, IT IS EXTREMELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469337August 6, 2012
FUEL/PROPULSION SYSTEM, ENGINE
I STARTED SMELLING GAS WHEN WAS STOPPED. I FIGURED THERE MAY BE A LEAK. I TOOK IT TO A SHOP AND THEY SAID I HAVE ONE. I RESEARCHED ONLINE AND FOUND THAT THERE WAS A RECALL ON PARTS OF THE FUEL SYSTEM BUT THAT IT DOESN'T APPLY IN MY STATE. SO NOW IM GOING TO HAVE TO PAY THE $600 OR SO TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469408August 6, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 85,900. ....UPDATED 12/20/12 *BF UPDATED 1/4/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469211August 5, 2012
ENGINE, ELECTRICAL SYSTEM
I AM NOT ABLE TO TURN OFF THE CAR. THE KEY WILL NOT TURN TO SHUT OFF THE CAR. I HAD TO FIND THE FUSE FOR THE IGNITION IN ORDER TO BE ABLE TO TURN OFF THE CAR. I HAVE READ THAT THERE ARE MANY PEOPLE HAVING THIS ISSUE AND THIS COULD HAVE BEEN A DISASTER IF I WERE OUT OF TOWN. I CAN'T BELIEVE THERE IS NOT A RECALL FOR THIS ISSUE. THIS ALSO HAPPENED TO MY SON WHO HAS THE SAME MODEL AND YEAR THAT I HAVE. I DON'T KNOW HOW I AM GOING TO GET GAS AS YOU HAVE TO TURN THE CAR OFF TO DO THIS, AS IT IS A FEDERAL REGULATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469102August 3, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE TURN SIGNALS WERE DEFECTIVE AND WERE INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHICH PROVED A DEFECTIVE BODY CONTROL MODULE THAT NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE BODY CONTROL MODULE REPLACED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469137August 3, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 20 MPH WHEN THE FUEL TANK FAILED, CAUSING THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A CRACK IN THE FUEL TANK, WHICH WAS LEAKING. THE INTERIOR OF THE VEHICLE WAS FILLED WITH GASOLINE FUMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT TO TAKE TO THE DEALER FOR FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468989August 2, 2012
FUEL/PROPULSION SYSTEM
STARTED LEAKING GAS FROM FUEL FILTER AND I CHECKED ON LINE FOR RECALLS AND WAS ONE FOR THAT VEHICLE I CALLED SATURN THEY SAID THERE WASN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468865August 1, 2012
STEERING
WHILE DRIVING A "PWR STR" LIGHT CAME ON AND THE POWER STEERING STOPPED WORKING WHILE DRIVING. TURNING OFF THE CAR AND CRANKING AGAIN FIXES THE PROBLEM. THIS CREATES A HAZARD WHILE DRIVING AS ITS BEHAVIOR IS UNPREDICTABLE. THIS CAR WAS LEFT OUT OF A PREVIOUS SATURN RECALL WITH SIMILAR COMPLAINTS. A GOOGLE SEARCH OF "SATURN ION STEERING NOT WORKING" WILL RETURN MANY RESULTS OF OWNERS WITH SIMILAR COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468061July 28, 2012
ELECTRICAL SYSTEM, STEERING
RECEIVED NOTICE FROM GM REGARDING POWER STEERING ASSIST MOTOR RECALL. DROVE WITH NO POWER STEERING 40 MILES TO LOCAL DEALERSHIP.TOWED IT HOME 4 DAYS LATER. THE CAR HASN'T STARTED SINCE. I WAS AWARE OF THE PASS LOCK PROBLEM AND TOLD THE DEALER THE CAR MIGHT TAKE A FEW TRIES TO START. THE STEERING WHEEL IS NOW CROOKED AND THE KEY STICKS IN THE IGNITION. THIS IS A NEW PROBLEM. FOR THREE HUNDRED DOLLARS THE DEALER SAID HE WOULD FIX IT. HE CLAIMS HE DID THE WORK REQUESTED. I WOULDN'T KNOW BECAUSE THE CAR HASN'T STARTED SINCE. DRIVE IT IN AND TOW IT OUT ...NOW THAT'S CUSTOMER SERVICE FOR YOU!!! A FREE REPAIR COST ME THE USE OF MY CAR AND 200 IN GAS AND TOW EXPENSES. WONDER IF I HAVE POWER STEERING??? HARD TO TRUST A DEALER THAT STATES" I NEVER TOUCHED THE COLUMN,YOUR PUMP IS UNDER THE HOOD" PUMP??? EVEN I KNOW THERE IS NO PUMP OR POWER STEERING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468019July 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT SMELLED FUEL INSIDE OF THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE FUEL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE DEALER REPLACED THE FUEL MODULE. THE FAILURE MILEAGE WAS 103,479.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468037July 27, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT SHE HAD TO STOP AND RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 126,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467827July 26, 2012
STEERING, ELECTRICAL SYSTEM
POWER STEERING FAILURE - CLICKING FROM AROUND THE STEERING COLUMN FOLLOWED BY IMMEDIATE LOSS OF POWER STEERING ASSIST AND 3 BEEPS FROM THE INFO CENTER. MESSAGE "PWR STR" DISPLAYED IN INFO WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467730July 25, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3/4 WINDOWS MOTOR STOPPED FUNCTIONING AT VARIOUS POINTS OF TIME. THE FRONT DRIVER AND TWO REAR PASSENGER WINDOWS ALL DO NOT ROLL DOWN. UPON INSPECTION, THE MOTOR CLICKS AND RECEIVES POWER BUT THE WINDOWS FAIL TO MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467570July 24, 2012
STEERING
DRIVER WAS TURNING RIGHT AFTER STOPPING AT A TRAFFIC LIGHT. VEHICLE FAILED TO TURN IMMEDIATELY AND RAMMED INTO THE MEDIAN. DRIVER WAS DIAGNOSED WITH A CONCUSSION AT MEDICAL FACILITY. IN 2008, POWER STEERING WENT OUT ON VEHICLE - A WARNING WOULD SOUND AND THE PWR STR MESSAGE WOULD FLASH. DEALER REPLACED STEERING COLUMN. VEHICLE WAS REPAIRED AND IS CURRENTLY IN USE. POWER STEERING AGAIN WENT OUT, SAME SYMPTOMS, ON JULY 20, 2012. CURRENTLY THE POWER STEERING IS NOT WORKING. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10467080July 23, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE REFUSED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSIS WHERE THE DEALER INFORMED HER THAT THEY NEEDED TO REPLACE THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466802July 20, 2012
POWER TRAIN, STEERING, ENGINE
I WAS GOING DOWN ROAD, STEERING BECAUSE HARD, TRANSMISSION BECAME STUCK, PWR STR LIGHT CAME UP ON MILEAGE SCREEN AND THE ENGINE LIGHT CAME ON. I WAS READING THAT OTHERS HAVE HAD PROBLEM WITH STEERING COLUMN. PLEASE LET ME KNOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466352July 18, 2012
STEERING, ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED THE VEHICLE TO THE SHOULDER AND REALIZED THAT THE POWER STEERING HAD ALSO FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. UPDATED 7/31/12 *CN THE CONSUMER STATED THE VEHICLE SUDDENLY LOST POWER STEERING AT A HIGH SPEED OF 65 MPH. IT WAS DIFFICULT TO TURN OFF THE ROAD, BUT HE MANAGED TO DO SO. IT OCCURRED AGAIN AT SLOWER SPEEDS, TOO. THE CONSUMER STATED HE READ ONLINE THAT STOPPING THE VEHICLE, AND TURNING IT OFF WOULD RE-ACTIVATE THE POWER STEERING FOR AWHILE. THE DEALER REPLACED THE POWER STEERING MOTOR FREE OF CHARGE. UPDATED 08/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466444July 18, 2012
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
EVERY TIME FUEL IS SLIGHTLY BELOW A QUARTER TANK THE ENGINE STALLS AS IF THE CAR IS RUNNING OUT OF GAS AND THE CARS DRASTICALLY REDUCES SPEED WITH MINIMUM POWER. ALSO, AFTER THE INCIDENT OCCURRED I WENT ONLINE TO RESEARCH THE PROBLEM AND FOUND OUT THAT THE VEHICLE HAD BEEN RECALLED FOR FUEL PUMP PROBLEMS AS WELL AS LIGHTING IRREGULARITIES. FURTHERMORE, AS I CONTINUED USING MY VEHICLE THE IGNITION SWITCH CYLINDER BROKE CAUSING THE KEY TO BE STUCK AND WAS UNABLE TO TURN OFF THE IGNITION OF THE CAR. LUCKILY, I HAVE A STICK SHIFT TRANSMISSION AND WAS ABLE TO TURN OFF THE CAR BY PUTTING IT INTO 4TH GEAR AND LETTING GO OF THE CLUTCH TO TURN OFF THE IGNITION. UNFORTUNATELY, THE CAR BATTERY REMAINS ON AND IN ORDER TO COMPLETELY TURN OFF THE CAR I HAVE TO DISCONNECT THE BATTERY CABLE SO THE BATTER LIFE IS NOT DRAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466463July 18, 2012
STEERING
POWER STEERING WARNING LIGHT CAME ON. POWER STEERING FAILED. RECEIVED RECALL INFORMATION IN THE MAIL FROM SATURN FOR POWER STEERING MOTOR, HAD IT REPLACED BY CERTIFIED SERVICE CENTER. ONE WEEK LATER, THE SAME POWER STEERING FAILURE OCCURRED. UPON TAKING IT BACK TO THE SAME SERVICE CENTER, I WAS TOLD THE ENTIRE POWER STEERING COLUMN NEEDED REPLACEMENT BUT WAS NOT COVERED BY THE RECALL. I WAS QUOTED $1100 FOR THE REPAIR. THE POWER STEERING FAILURE IS EXTREMELY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465808July 16, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING 30 MPH UP A MOUNTAIN WHEN A WARNING LAMP ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT IT WAS VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO HAD NOT BEEN ABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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