Saturn Ion Complaints
4,344 consumer complaints on file.
- #10509682April 26, 2013STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 177,000. THE VIN WAS NOT AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509587April 25, 2013STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AS THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC HOWEVER, THE CONTACT WAS NOT MADE AWARE OF THE REPAIRS NEEDED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,552. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10509154April 22, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE FRONT TURN SIGNALS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHICH LOCATED THE FAILURE AT THE BODY CONTROL MODULE. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V547000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 111,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508870April 19, 2013STEERING, AIR BAGS
MY DAUGHTER HAD JUST GOTTEN OFF THE FREEWAY, SHE CALLED ME HYSTERICAL. SHE COULDN'T STEER THE CAR. SOMEONE HELPED HER PUSH IT TO THE SIDE. I CALLED AAA TO HAVE THE CAR TOWED AND WAS TOLD WHAT HAPPENED WAS VER RARE AND DANGEROUS. MY MAINTENACE PERSONEL WHO HAS WORKED FOR BMW FOR 17 YEARS SAYS HE'S ONLY SEEN THIS ONCE IN HIS LIFE. A COUPLE OF DAYS LATER I HAD MY CAR TOWED TO FH DAILEY IN SAN LEANDRO, AND THE TOTAL COST WAS $965.00 A FEW DAYS LATER MY AIR BAG LIGHT CAME ON AND MY HORN WOULDN'T BLOW NOR WOULD MY CRUISE CONTROL WORK. AGAIN I HAD TO HAVE THE CAR TOWED I WASN'T GOING TO TAKE THE CHANCE AND DRIVE IT WITH THE AIRBAG LIGHT ON. THE COST FOR THAT REPAIR WAS $172.57 I WAS TOLD THAT IT WAS GOING TO BE $240 BUT IT WAS ACTUALLY LOWER. I'VE GOOGLED THIS PROBLEM AND THERE ARE A LOT OF COMPLAINTS REGARDING THIS MATTER IT SHOULD HAVE BEEN A RE-CALL. I AM ASKING FOR A FULL REFUND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10508466April 16, 2013STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 131,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505935April 11, 2013STEERING
I WAS TURNING AT AN INTERSECTION AND POWER STEERING WENT OUT. AS THE POWER STEERING WENT OUT A WARNING CAME ACROSS THE DASH. I JUST BOUGHT THE CAR ON FEBRUARY 14, 2013 USED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505763April 10, 2013FUEL/PROPULSION SYSTEM
SIGNIFICANT RUST AND STRESS FRACTURES ON FUEL LINE RESULTING IN NOTICEABLE FUEL LEAKAGE WITH THE POTENTIAL OF INCENDIARY INCIDENT IN THE CASE OF COLLISION. AFTER VEHICLE MESSAGE BOARD QUERIES THIS PROBLEM SEEMS TO OCCUR WITH UNUSUAL FREQUENCY IN SATURN IONS SPANNING 2003-2007. PAID OUT OF POCKET TO HAVE THE FUEL LINE REPLACED; WAS TOLD THAT NO RECALL EXISTS FOR THIS PROBLEM SO I WANTED TO REPORT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505852April 10, 2013STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AS THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE CURRENT MILEAGE WAS 113,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10507066April 4, 2013ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
2006 SATURN ION MANUAL TRANS. KEY GOT STUCK IN THE IGNITION IN THE ON POSITION. TO TURN CAR OFF, NEED TO STALL ENGINE (POP CLUTCH), THEN DISCONNECT BATTERY SINCE ELECTRICAL CIRCUITS REMAIN ON. REPAIR WAS IGNITION LOCK REPLACEMENT BY DEALER (APPROX $400). BASED ON COMMENTS AT NHTSA AND OTHER SITES, THIS IS A VERY COMMON PROBLEM FOR THIS VEHICLE TYPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10507092April 4, 2013STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE STEERING BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THERE WAS A COMPUTER FAILURE IN THE STEERING COLUMN AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 76,000. THE VIN WAS UNAVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10505199April 1, 2013STEERING
I TURNED RIGHT AT A LIGHT AND AS SOON AS I BEGAN TO PICK UP SPEED MY STEERING WHEEL LOCKED AND THE POWER STEERING LIGHT INDICATOR CAME ON. I WAS UNABLE TO CONTROL MY CAR. THIS WAS VERY FRIGHTENING YET SINCE I WAS NOT ON THE FREEWAY YET I WAS ABLE TO MERGE OVER TO THE SIDE OF THE ROAD. I TURNED MY CAR OFF AND BACK ON YET THE STEERING WARNING LIGHT WAS STILL ON AND I COULD NOT MOVE MY CAR. I CALLED THE TOW TRUCK AND AFTER MY CAR SAT FOR ABOUT 30 MINUTES AND I RESTATED THE VEHICLE THE POWER STEERING LIGHT WAS OFF AND MY STEERING WHEEL WAS MOVABLE. DUE TO THE DANGEROUS NATURE OF THIS EVENT I AM CONTACTING GM BECAUSE I AM AFRAID TO DRIVE MY CAR AT A HIGH SPEED WITH CHANCE I WOULD LOOSE CONTROL OF MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504507March 26, 2013ENGINE
ON AND OFF FOR THE PAST YEAR MY CAR HAS HAD MOMENTS WHEN IT WOULD SHUT OFF WHILE I AM DRIVING. AT FIRST IT WOULD HAPPEN WHEN I MAY ACCELERATE OUT OF A PARKING SPACE. ONE DAY I'M JUST DRIVING DOWN A PARKWAY AT ABOUT 40MPH, AND THE CAR JUST SHUT OFF. THE RADIO STAYED ON BUT THE ENGINE JUST SHUT OFF. LUCKILY NO OTHER CARS WERE NEAR ME AT THAT POINT. I TOOK MY CAR TO SEVERAL MECHANICS AND THEY ALL SAID IT MAY BE THE BATTERY. WE CHANGED THE BATTERY AND THAT DIDN'T STOP THE PROBLEM. MOST RECENTLY, I PULLED OUT INTO ON COMING TRAFFIC. I COULDN'T HAVE BEEN, AT THAT MOMENT, MORE THAN 10MPH AND THE CAR SHUT OFF AGAIN WITH CARS RAPIDLY SPEEDING UP ON ME AND MY CAR NOT MOVING. IT WAS TERRIFYING AND I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504623March 26, 2013STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT RECEIVED A WARRANTY EXTENSION REGARDING THE POWER STEERING SYSTEM AND TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT DUE TO THE VEHICLE BEING INVOLVED IN A PREVIOUS CRASH, THEY WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 62,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504238March 23, 2013ENGINE
2007 SATURN ION I WAS INVOLVED IN A CAR ACCIDENT 02/03/2013, WITH VERY MINIMAL DAMAGE TO MY LEFT, FRONT PANEL. ALMOST A MONTH LATER, THE VEHICLE WAS REPAIRED AND DROVE FINE FOR 3 DAYS. AFTER THE 3RD DAY MY CAR WOULD TURN OVER BUT IT WOULD NOT START. I HAD THE ORIGINAL REPAIR CENTER INSPECT MY VEHICLE AND THEY TOLD ME THE TIMING CHAIN WAS OFF, BUT IT WAS NOT RELATED TO THE CAR ACCIDENT. I GOT A SECOND OPINION FROM ANOTHER MECHANIC AND HE ADVISED ME THAT THE TIMING CHAIN WAS NOT DUE TO MY ACCIDENT. I'VE NEVER HAD ANY TROUBLE WITH MY VEHICLE BEFORE THIS INCIDENT AND AFTER SEARCHING THE WEB AND FINDING NUMEROUS COMPLAINTS ABOUT TIMING CHAIN ISSUES, I'M CURIOUS AS TO WHY THERE'S NO RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503898March 21, 2013ELECTRICAL SYSTEM
I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH TO TURN THE CAR OFF. I HAD NOTED IN THE MONTHS LEADING UP TO THIS FIRST OCCURRENCE THAT I WAS ABLE TO TURN THE CAR OFF, REMOVING THE KEY FROM THE IGNITION SWITCH, WITHOUT PUTTING THE CAR IN PARK FIRST. I CONTACTED SATURN'S 800# FOR ASSISTANCE AND THEY HAD ME REMOVE A FUSE FROM THE ENGINE TO TURN THE CAR OFF. THE CAR WAS TOWED TO A SATURN DEALERSHIP THE NEXT DAY, JUNE 1ST, WHERE THEY HAD TO COMPLETELY REPLACE THE IGNITION CYLINDER AS THE KEY COULD NOT BE REMOVED. THEN, IN MARCH 2011, I FOUND THE KEY HAD A TENDENCY TO GET STUCK IN THE IGNITION UNTIL, ONCE AGAIN, I COULD NO LONGER REMOVE THE KEY OR TURN THE CAR OFF. RECALLING REMOVAL OF A FUSE AFTER THE FIRST INSTANCE, I DID SO AGAIN IN THIS CASE UNTIL I COULD GET IT TO A GARAGE FOR REPAIR. I CONTACTED SATURN'S 800# TO ADVISE THEM AS TO WHAT HAD AGAIN HAPPENED, INQUIRING IF THERE HAD BEEN ANY SORT OF A RECALL. I WAS ADVISED THERE WAS NOT. I TOOK THE CAR TO MY OWN GARAGE FOR REPAIR AND THEY HAD TO COMPLETELY REPLACE THE IGNITION CYLINDER & SWITCH. HOWEVER, THEY WERE ABLE TO DISLODGE THE KEY THIS TIME. THE VEHICLE MILEAGE AT THE TIME OF REPAIR WAS 120462. NOW, IN MARCH 2013, I AM ONCE AGAIN FINDING THE KEY HAVING A TENDENCY TO STICK. I CAN GET THE CAR TO TURN OFF, BUT THE LOCKING MECHANISM WILL NOT DISENGAGE THE DOOR LOCKS. UNLESS THE DOOR LOCKS DISENGAGE, I CANNOT GET THE KEY OUT OF THE IGNITION. ON OCCASION, I'VE BEEN HAVING TO RESTART THE CAR MULTIPLE TIMES BEFORE THE LOCKING MECHANISM WILL DISENGAGE THE DOOR LOCKS ALLOWING ME TO REMOVE THE KEY. MY CURRENT MILEAGE IS APPROXIMATELY 165,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503835March 20, 2013ELECTRICAL SYSTEM
MY SWITCH WILL NOT TURN BACK TO RELEASE MY KEYS. AT TIMES TRYING TO START THE CAR THE SWITCH WILL NOT TURN, AS WELL. EVENTUALLY IT WILL TURN, FOR NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503386March 18, 2013ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AFTER PARKING HER VEHICLE AND TRYING TO REMOVE THE KEY, IT FAILED TO RELEASE. THE VEHICLE WAS LATER TOWED TO A DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE IGNITION LOCK CYLINDER AND HOUSING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 69,000. *TR UPDATED 4/24/13 *CN UPDATED 05/17/2013 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503444March 18, 2013STEERING, ELECTRICAL SYSTEM
THE ELECTRIC POWER STEERING WENT OUT LUCKILY IN A PARKING LOT AT A SHOPPING CENTER IN OCTOBER 2012 THE MOTORS WERE REPLACED PREVIOUSLY BEFORE SATURN WENT DEFUNCT BACK IN APPROXIMATELY 2006 AND AT APPROXIMATELY 40,000 MILES. THESE ARE EXACTLY THE SAME MOTORS THAT A RECALL WAS PROPOSED ON THE CHEVY CRUZ AND GM SAYS THEY ARE NOT COVERED OR NO COVERED UNDER THE SATURN PROGRAM. NOW OVER THE PAST 6 MONTHS THE IGNITION SWITCH WHICH GM KNOWS HAS PROBLEMS HAS SHUT THE ENGINE OFF WHILE DRIVING AND NOW IT'S TO THE POINT WHERE IT LOCKS INTERMITTENTLY NOT ALLOWING THE DISENGAGING OF THE ENGINE TRANSMISSION WHEN ATTEMPTING TO TURN OFF AND PARK. AGAIN GM SAYS THERE IS NO RECALL BUT THEY HAVE RECALLS ON OTHER GM VEHICLES. I HAVE SPENT UPWARDS OF $700 DOLLARS FOR REPAIRS AND BATTERIES AND ENOUGH IS ENOUGH. I'VE READ OF THE MANY NIGHTMARE ON THE INTERNET AND WONDER IF YOUR BUREAU CAN DO ANYTHING TO REMEDY THE SITUATIONS. THANKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502620March 13, 2013AIR BAGS, SEAT BELTS, EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT ON A COUNTRY ROAD WHEN A DEER RAN OUT IN FRONT OF ME AND THE CAR STRUCK IT. THE CAR SUSTAINED SOME FRONT END DAMAGE AND THE CABIN FILLED WITH SMOKE. THE SEAT-BELTS LOCKED UP BUT THE AIRBAGS NEVER DEPLOYED. NOW THE AIRBAG LIGHT IS ON AND THE SEAT-BELTS ARE LOCKED UP. IT CONCERNS ME THAT WITH EVERYTHING THAT HAPPENED THAT THE AIRBAG SHOULD HAVE WHEN OFF. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502221March 10, 2013FUEL/PROPULSION SYSTEM
THE CAR, WHEN JUST WEEKS OLD, SMELLED OF GAS COMING FROM THE FRONT GRILLE, A STRONG ODOR 5 MINUTES AFTER SHUTTING IT OFF. DEALER CHECKED SAID ALL WAS NORMAL. ALONG WITH THIS ISSUE WAS A LOSS OF VACUUM IN THE BRAKE ASSIST CANISTER WHEN IT SAT IN THE DRIVEWAY ? WHEN YOU GOT IN THE CAR THE BRAKE THE BRAKE PEDAL WAS ROCK-HARD. THERE SHOULD BE 5 ? 10 PUMPS OF VACUUM IN THE CANISTER ON ANY CAR. THIS IS NOTICEABLE IN A STICK SHIFT (IT IS) OR ANY CAR YOU HAVE TO STEP ON THE BRAKE FOR THE INTERLOCKED STARTER. DEALER CHECKED ALSO SAID WAS NORMAL. THEN ABOUT TWO YEARS AFTER THE SMELL OF GAS STOPPED ALTOGETHER AND THE POWER ASSIST SEEMED NORMAL AS THE PEDDLE HAD POWER WHEN THE CAR WAS LEFT TO SIT. ABOUT 6 MONTHS AGO THE GAS SMELL STARTED COMING BACK WHEN IT WAS PARKED ? THIS TIME FOR JUST A MINUTE OR SO ? INTERMITTENT. THEN ABOUT 3 MONTHS AGO IT STARTED GETTING WORSE ? NOT JUST WHEN THE CAR WAS SHUT OFF BUT NOW GAS ODOR WITH CLOSED WINDOWS AT THE FIRST FEW LIGHTS YOU CAME TO AFTER STARTING THE CAR, WITH WINDOWS SHUT IN COLD WEATHER. NOW THE ODOR IS STRONG, SOMETIMES NAUSEATING AT TRAFFIC LIGHTS. THE BRAKE PEDAL ISSUE ALSO RETURNED IN FEBRUARY ON VERY COLD MORNINGS. I DO NOT KNOW IF A VACUUM LEAK AND A FUEL SMELL ARE RELATED HERE. I CANNOT SEE ANY LEAKING GAS OR SPOTS ON THE PAVEMENT AND I HAVE LOOKED A FEW DOZEN TIMES OVER THE TWO TIME PERIODS THIS PROBLEM(S) HAVE OCCURRED. A VERY STRONG SMELL OF GAS AND NO VISIBLE LEAK. I AM FAMILIAR THAT CAR IS RECALLED IN SOUTHERN STATES ONLY FOR A FUEL PUMP THAT HAS CRACKS IN THE PLASTIC RETURN LINES ? AND ALSO HAVE READ (ALTHOUGH CANNOT BE SURE IF THIS IS TRUE LEAK FUEL IN A POOL ON TOP OF THE TANK AND NOT DRIP AND THE EVAPORATING ODOR WILL MAKE ITS WAY FORWARD TO THE ENGINE COMPARTMENT OR THE BACK WHEEL WELLS - I CAN SMELL GAS IN THE REAR WHEEL WELLS ALSO ALTHOUGH SOMETIMES NOT AS STRONG AS THE GRILLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0