Saturn Ion Complaints

4,344 consumer complaints on file.

#10514409May 30, 2013
ELECTRICAL SYSTEM, ENGINE
THE IGNITION WOULDNT TURN OFF, THE KEY CAME OUT, LEAVING THE CAR RUNNING. I TRIED WIGGLING THE KEY, CHECKING THE SHIFTER, EVERYTHING, THIS IS THE 2ND TIME THIS HAS HAPPENED. IVE SEEN AN EXTREME AMOUNT OF COMPLAINTS ABOUT THIS, AND FEEL SOMETHING SHOULD BE DONE, GM IS LOOSING A LOT OF BUSINESS DUE TO NOT SOLVING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514195May 30, 2013
STEERING
LOSS OF STEERING WHILE TURNING. RESULTED IN A CRASH AND OVER $2000.00 IN DAMAGE. CAR IS NOT DRIVEABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10514095May 29, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED AND THE KEY COULD NOT BE TURNED OR RELEASED FROM THE IGNITION TO SHUT OFF THE ENGINE. THE BATTERY AND FUEL SENSOR WAS DISCONNECTED IN ORDER TO POWER THE VEHICLE OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513652May 27, 2013
STEERING
WHILE DRIVING MY CAR THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING WENT OUT. AFTER I TURNED THE CAR OFF AND BACK ON IT WORKED FINE. SINCE THEN IT HAS BEEN GETTING PROGRESSIVELY WORSE/MORE FREQUENT. I CAN HEAR A CLICK WHEN THE POWER STEERING GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513142May 22, 2013
STEERING
POWER STEERING CUT OFF AND FLASHED A PWR STR ON MY DASHBOARD. AFTER TURNING THE CAR OFF AND TURNING BACK ON, IT WOULD WORK. I HAVE BEEN DEALING WITH THIS FOR ABOUT THE LAST YEAR, AND IT IS PROGRESSIVELY GETTING WORSE. IT WILL WAIT LESS THAN 2 MINUTES BEFORE THE STEERING GOES OUT VS. ABOUT 10 MINUTES WHEN THE PROBLEM FIRST OCCURRED. I HAVE A FEELING THAT BECAUSE I'M HAVING TO TURN THE WHEEL COMPLETELY ALL THE TIME WILL WEAR ON MY AXEL AND CREATE MORE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513025May 21, 2013
STEERING
WHILE DRIVING CAR ON THREE SEPARATE OCCASIONS THE POWER STEERING LIGHT CAME ON AND CAR IS VERY VERY HARD TO TURN. WHEN YOU RESTART THE CAR PROBLEM GOES AWAY HOWEVER RETURNS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512787May 20, 2013
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED. WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE STEERING WHEEL SEIZED AND THE ENGINE FAILED TO START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER REPLACED THE KEY CODE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512480May 17, 2013
ENGINE
THIS CAR WILL NOT START ON COLD DAYS. WHEN YOU TRY TO START IT STARTER ENGAGES AND QUITS. THEN YOU HAVE TO WAIT 10 TO 30 MINS FOR THE CAR TO START. I FOUND OUT THAT SATURN HAS FAULTY IGNITION SWITCHES AND THEY HAVE NO RECALLS ON THIS WHY? THIS IS A SAFETY HAZARD. PLEASE MAKE THIS A PRIORITY TO HAVE THESE SWITCHES RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512303May 16, 2013
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE EXPRESSWAY WHEN I LOST ALL THROTTLE RESPONSE. AFTER INVESTIGATING I FOUND IT HAD TO BE THE FUEL PUMP THAT QUIT. WHEN INVESTIGATING WHY THE FUEL PUMP QUIT AFTER A NEW ONE DID NOT FIX MY PROBLEM, I NOTICED THE WIRES GOT TOO HOT AND BURNED BLACK AND ACTUALLY BURNED THROUGH THE POSITIVE WIRE AT THE CONNECTOR GOING INTO THE FUEL TANK. HOT WIRES AND BURNING WIRES INSIDE A GAS TANK IS NOT A SAFE COMBINATION. TO TOP IT OFF, I HAD TO DRILL THROUGH THE CONNECTOR AND WIRE IN A PIGTAIL CONNECTOR PURCHASED FROM THE DEALER SINCE THEY WOULD NOT SELL ME THE WHOLE FUEL TANK COVER TO REPLACE IT PROPERLY. ONLY AFTER HAGGLING WITH DEALERS THAT WOULD NOT GIVE ME PART NUMBER OR SELL ME THE FUEL TANK COVER THAT THEY FINALLY GAVE ME THE PART NUMBER OF 25815572 BUT IT IS UNDER RESTRICTION TO SELL SO THAT IS WHY THEY SOLD ME THE "BACKYARD MECHANIC FIX". MY WORRY IS STILL THAT I HAVE MY FAMILY TRAVEL IN THE CAR AND I DO NOT WANT THIS THING CATCHING FIRE OR EXPLODING. IS THERE A DEFECT IN THE PART IS WHY IT ALMOST CAUGHT FIRE ON ME? AND IS THERE STILL A DEFECT AND THAT IS WHY THE PART IS ON RESTRICTION? WHAT IS THE CORRECT, SAFE FIX FOR MY FAMILY? I JUST WANT A SAFE WORKING VEHICLE AND A EXPLANATION IN WHY IT IS SO DIFFICULT TO GET THE PART I WANTED AT FIRST. IT IS RUNNING NOW BUT IT IS WITH THE DRILLING THROUGH THE CONNECTOR, SEALING IT, AND SOLDERING THE NEW WIRES IN. I WAS HOPING FOR THICKER WIRE TO MAYBE HANDLE THE CURRENT TO THE PUMP OR AN ASSURANCE THAT THE VEHICLE IS SAFE. SORRY, ONE LAST COMPLAINT. MY SATURN IS A CALIFORNIA EMISSION VEHICLE BUT IS CURRENTLY IN MI. WHY IS THIS NOT COVERED UNDER SOME OF THE RECALLS? IS THIS LIKE THE CA CANCER WARNINGS THAT ARE ONLY IN THAT STATE? MY CAR WILL ONLY EXPLODE IN THOSE STATES AND NOT MICHIGAN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511929May 14, 2013
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511601May 13, 2013
ELECTRICAL SYSTEM
I WAS DRIVING MY SATURN ION 2 UNDER NORMAL CONDITIONS 5/6/13. I PARKED THE VEHICLE AND ATTEMPTED TO TURN IT OFF BUT THE KEY WOULD NOT MOVE. THE IGNITION WAS LOCKED. I COULD NOT TURN OFF THE ION. I DROVE TO A MECHANIC, WHO DISCONNECTED THE BATTERY. I PAID $292.68 FOR A NEW IGNITION LOCK AND IGNITION CYLINDER. I SEE HUNDREDS OR THOUSANDS OF SIMILAR COMPLAINTS ONLINE YET AT NO POINT DID GM NOTIFY ME OF THE POTENTIAL PROBLEM NOR OFFER TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511695May 13, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511470May 11, 2013
FUEL/PROPULSION SYSTEM
THE PORTION OF THE FUEL LINES NEAR THE FUEL PUMP, WHICH IS HIDDEN BY A FLEXIBLE COVER UNDERNEATH CAR, WAS DISCOVERED TO BE SEVERELY RUSTED NEARLY TO THE POINT OF LEAKING, REQUIRING FUEL LINE REPLACEMENT. IN CONTRAST, THE PORTION OF THE FUEL LINES EXPOSED UNDERNEATH CAR WAS STILL IN PRISTINE CONDITION. (CAR HAS BEEN GARAGED AT NIGHT SINCE DELIVERY.) SERVICE MANAGER SAID THAT RECENTLY THEY HAVE BEEN FINDING MANY SATURN IONS WITH THIS CONDITION. ALTHOUGH GM HAS ISSUED A RECALL FOR FUEL PUMP LEAKS, THE PROBLEM OFTEN IS INSTEAD THE FUEL LINE HAS RUSTED THROUGH AND IS LEAKING. THIS PROBLEM WOULD NOT BE EXPECTED, AND THUS APPEARS TO BE DUE TO A SATURN DESIGN OR MANUFACTURING DEFECT. BECAUSE OF THE PREVALENCE AND SIGNIFICANT SAFETY ISSUE, THE SERVICE MANAGER EXPECTS GM WILL EVENTUALLY ISSUE A RECALL FOR THE FUEL LINE PROBLEM. BECAUSE THE PORTION OF THE FUEL LINE SUBJECT TO SEVERE RUSTING IS HIDDEN BEHIND THE FLEXIBLE COVER UNDERNEATH THE CAR AND NOT THE EXPOSED SECTION, IT IS LIKELY TO BE NOTICED ONLY AFTER LEAKING OCCURS, RESULTING IN A FIRE HAZARD. A RECALL APPEARS DESIRABLE TO INSPECT PARTICULARLY THE HIDDEN PORTION OF THE FUEL LINES NEAR THE FUEL PUMP AND REPLACE THEM IF NEEDED. ALTHOUGH A MANUFACTURER MUST PROVIDE A REMEDY TO SAFETY-RELATED DEFECT A NO COST TO THE OWNER, IN THIS INSTANCE GM REFUSES TO PAY FOR THE FUEL LINE REPLACEMENT UNLESS THE NHTSA COMPELS THEM TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511189May 8, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WAS POWERED OFF AND RESTARTED. THE VEHICLE AND THE POWER STEERING SYSTEM THEN FUNCTIONED PROPERLY. THE CONTACT DID NOT CALL THE MANUFACTURER OR TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510992May 7, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT HE WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION TO REMOVE THE KEY. THE VEHICLE REMAINED POWERED ON AND THE CONTACT HAD TO DISCONNECT A WIRE UNDER THE STEERING COLUMN TO TURN OFF THE VEHICLE. THE CHECK ENGINE WARNING LIGHT WOULD OCCASIONALLY ILLUMINATE. THE VEHICLE WAS INSPECTED BY THE DEALER HOWEVER THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 57,117.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510086May 6, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND SEEKS VEHICLE REIMBURSEMENT. *SMD THE CONSUMER STATED WHEN HE BACKED THE VEHICLE OUT OF THE GARAGE, AND PUT THE GEAR IN DRIVE, THE VEHICLE WOULD NOT GO FORWARD. THE CONSUMER BACKED THE VEHICLE BACK IN TO THE GARAGE. THE NEXT DAY HE TRIED IT, AND THE VEHICLE WENT FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. FROM SEPTEMBER 2012, UNTIL JANUARY 2013, THE CONSUMER HAD PROBLEMS WITH THE VEHICLE GOING FORWARD. EACH TIME, IT WOULD WORK AGAIN AFTER LETTING THE VEHICLE SIT FOR AWHILE. THEN ON FEBRUARY 23, 2013, THE VEHICLE WOULD NOT GO INTO REVERSE. AFTER LETTING THE VEHICLE SIT FOR ABOUT FOUR HOURS, THE SHIFTING WORKED. AFTER DRIVING THREE BLOCKS, THE VEHICLE STOPPED AND THE SHIFTING WENT OUT AGAIN. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP. THE REPAIR SHOP INFORMED THE CONSUMER THE TRANSMISSION HAD FAILED AND THE PARTS ALONE WOULD COST $3,982.58.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510545May 3, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT HE SMELLED GASOLINE FUEL WHILE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510219May 1, 2013
STEERING
I WAS TOLD THERE IS A RECALL HOWEVER BECAUSE I NEVER GOT A LETTER OR HAD PRIOR PROBLEMS THEY WILL NOT REPAIR IT MILEAGE 159 RECALL IS RECALL I DISAGREE WAS I SUPPOSE TO WAIT TO HAVE AN ACCIDENT BEFORE NOTIFYING ME. I LOVE MY SATURN AND ITS ASHAMED THAT GM WON'T TAKE RESPONSIBILITY SATURN WAS A FANTASTIC BRAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510160April 30, 2013
ELECTRICAL SYSTEM
THE KEY STICKS IN IGNITION AND THE CAR CAN'T BE TURNED OFF UNLESS THE BATTERY IS DISCONNECTED OR THE FUEL PUMP IS DISCONNECTED. THIS CAUSES A SAFETY HAZARD TO THE AVERAGE USER, LIKE MYSELF, WHO ISN'T AWARE WHAT NEEDS TO BE DONE POSES THE RISK OF BEING SHOCKED OR BURNED TRYING TO TURN OFF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512140April 28, 2013
FUEL SYSTEM, GASOLINE
THE FUEL LINE STARTED DRIPPING. THE ENTIRE LINE IS RUSTED AND THE CAR CANNOT BE TURNED ON, IT WILL CAUSE A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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