Saturn Ion Complaints

4,344 consumer complaints on file.

#10433856November 1, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
GAS FUMES HAVE BEEN NOTICED WITHIN THE CAR,OUTSIDE THE CAR NEAR THE FUEL TANK, AND STRONGLY WITHIN THE TRUNK. THERE IS A RECALL FOR FUEL LEAKAGE #09V419000, HOWEVER, MY CAR DOESN'T QUALIFY SINCE ITS NOT REGISTERED AND/OR WAS PURCHASED IN THE STATES LISTED. NEW JERSEY HAD A RECORD BREAKING HEAT AND THE HIGHEST AMOUNT OF HOT DAYS THEREFORE THE RECALL/BULLETIN SHOULD BE UPDATED IMMEDIATELY TO INCLUDE NJ. FOR TOTAL REPAIRS FOR THIS SERIOUS SAFETY DEFECT.THIS A DEFINITE SAFETY ISSUE AND I FEEL THAT THE MANUFACTURERS AND DEALERS ARE ACCOUNTABLE FOR THIS REPAIR. THEY SOLD THIS VEHICLE WITH GOOD FAITH AND PROFIT. I BOUGHT IT FOR THE SAFETY, AND YET THIS CAR IS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433870November 1, 2011
STEERING
I WAS ON MY WAY HOME WHEN I TURNED ON MY STREET AT ABOUT 15 MPH, THE WARNING LIGHT CAME ON AND THE POWER STEERING WENT OUT. I HAD A HARD TIME TURNING INTO MY DRIVE. I WORRY ABOUT WHAT WOULD HAPPEN IF I WERE ON A BUSY HIGHWAY AND THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433717October 31, 2011
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED THAT THE STEERING HAD BECOME STIFF AND DIFFICULT. THE CONTACT STOPPED THE VEHICLE AND AFTER RESTARTING, THE POWER STEERING FUNCTIONED RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHERE THE MECHANIC ADVISED THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433735October 31, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING WARNING LIGHT FLASHED ILLUMINATED WITH A FAILURE OF THE POWER STEERING ASSIST. THE STEERING BECAME EXTREMELY DIFFICULT AND THE CONTACT SHUT THE VEHICLE OFF. THE POWER STEERING ASSIST RESUMED NORMAL OPERATION ONCE THE VEHICLE WAS RESTARTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433453October 28, 2011
STEERING, ELECTRICAL SYSTEM
THE POWER STEERING IS FAILING NEARLY EVERY TIME THE CAR IS USED. IT FAILS WITHIN MINUTES AFTER THE CAR IS STARTED. MAKING TURNS REQUIRES A LOT OF EFFORT IN TURNING THE STEERING WHEEL. THE CAR CAN STILL BE DRIVEN WITHOUT THE POWER STEERING, BUT ONE WOULD HARDLY CALL IT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433025October 27, 2011
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE LITANY OF PROBLEMS WITH THIS UNSAFE AND UNRELIABLE VEHICLE IS LONG AND VARIED. MULTIPLE TRANSMISSION PROBLEMS, ELECTRICAL ISSUES, LOSING POWER WHILE DRIVING, ETC.. GM AND SATURN KNEW OF THESE ISSUES, ESPECIALLY THE ONES CONCERNING THE VTI TRANSMISSION, YET THEY CHOSE TO CONTINUE TO PUT THE PUBLIC AT RISK BY DENYING THEIR RESPONSIBILITIES TO CORRECT THESE PROBLEMS. THE ONLY REAL WAY, IN MY OPINION, TO MAKE THIS RIGHT IS TO FULLY RECALL AND REPLACE THESE VEHICLES. THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE SINCE I BOUGHT IT BRAND NEW IN LATE 2003 AND CONTINUES TO BE A HAZARD. PLEASE FORCE GM TO DO THE RIGHT THING AND GET THESE CARS OFF THE ROAD BEFORE SOMEONE GETS KILLED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433060October 27, 2011
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING AT VARIOUS SPEEDS BUT WOULD HAPPEN MORE OFTEN WHEN DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS NOT REPAIRED. THERE WAS A CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11014 (STEERING:ELECTRIC POWER ASSIST SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,343.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432701October 25, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THE VEHICLE TOOK A VERY LONG TIME TO START AND HE SMELLED A STRONG FUEL ODOR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS WITHIN THE FUEL PUMP AND THE FUEL TANK WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 33,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432761October 25, 2011
FUEL SYSTEM, GASOLINE
OUR CAR HAS A VERY STRONG GASOLINE SMELL. WE WERE TOLD BY A NON GM DEALER THAT IT'S THE FUEL PUMP AND THAT THERE IS A RECALL. THE GM DEALER HAS TOLD US THAT THIS IS A "STATE SPECIFIC" RECALL AND THAT THEY ARE EXEMPT FROM FIXING IT IN ILLINOIS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432533October 24, 2011
STEERING
TURN ON CAR AND WITHIN 2 MINUTES THE POWER STEERING GOES OUT WHILE DRIVING. THE POWER STEERING LIGHT COMES ON. THERE IS A "SPECIAL WARRANTY" THAT COVER THOSE WITH LESS THAN 100,000 MILES. WITH THE NUMBER OF COMPLAINTS ON THE POWER STEERING AND THE DANGERS ASSOCIATED WITH THE POWER STEERING GOING OUT WHILE DRIVING, THIS SHOULD BE A RECALL. MY CAR IS CURRENTLY BEING FIXED AND I DON'T FEEL THAT I SHOULD HAVE TO PAY TO FIX SOMETHING DEFECTIVE WHEN THE GM SHOULD FIX IT. I NEED TO KNOW WHO I NEED TO TALK TO FOR A RESOLUTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432585October 24, 2011
STEERING
DRIVING 2007 SATURN ION RECENTLY, ON INTERSTATE 25 AND THE STEERING POWER LIGHT CAME ON, I WAS TRAVELING AT ABOUT 70 MILES AN HOUR AND THE STEERING WHEEL STIFFENED RAPIDLY. I WAS ABLE TO GUIDE THE CAR TO THE SHOULDER OF THE INTERSTATE AND LOOK IN THE MANUAL FOR HELP. I DID WHAT THE MANUAL INSTRUCTED, BY TURNING THE STEERING WHEEL BOTH DIRECTIONS SEVERAL TIMES TO LOOSEN THE GRIP. ON A FOUR HOUR ROAD TRIP I HAD TO STOP SEVERAL TIMES TO "LOOSEN THE STEERING WHEEL". NEARLY CAUSED ON ACCIDENT ONCE I WAS BACK IN MY HOMETOWN, DRIVING 25 MILES AN HOUR AND THE STEERING WHEEL TIGHTENED AGAIN AND IT WAS QUITE HARD TO REDIRECT THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432653October 24, 2011
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION 3. THE CONTACT WAS DRIVING 30 MPH WHEN THE POWER STEERING FAILURE WARNING LIGHT ILLUMINATED. THE FAILURE LIGHT WENT OFF WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,354.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432666October 24, 2011
STEERING
POWER STEERING GOES OUT APPROXIMATELY 10 TO 15 MINUTES INTO DRIVING WITH WARNING BELL AND ERROR "PWR STR" ON THE DASH INDICATOR. WHEN I RESTART THE CAR, POWER STEERING RETURNS FOR ANOTHER 10 TO 15 MINUTES AND FAILS AGAIN. THIS WILL CONTINUE AS LONG AS I DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432517October 23, 2011
STEERING
WHILE DRIVING ON THE EXPRESSWAY A WARNING LIGHT CAME ON INFORMING LOSS OF POWER STEERING. WAS ABLE TO GET TO THE NEXT EXIT AND CALLED FOR ASSISTANCE. PROBLEM STILL OCCURS ON A DAILY BASIS. LACK OF POWER STEERING HAS CAUSED MODERATE COSMETIC DAMAGE TO THE VEHICLE. QUITE CONCERNED ABOUT UPCOMING WINTER MONTHS AND NAVIGATING TREACHEROUS CONDITIONS WITHOUT THE ASSISTANCE OF POWER STEERING. PRICE OF LABOR AND PART FOR A KNOWN AND WELL DOCUMENTED FAULTY PART IS UNREASONABLE FOR AVERAGE SATURN ION OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432310October 21, 2011
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHILE DRIVING 5 MPH AND AT A STAND STILL, THE POWER STEERING FAILED. THE CONTACT CALLED A MECHANIC WHO REFERRED HER TO NHTSA BECAUSE THEY WERE NOT SURE OF WHAT THE FAILURE WAS. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432323October 21, 2011
STEERING
APPROXIMATLEY 3 WEEKS AGO THE POWER STEERING IN OUR 07 SATURN ION JUST WENT OUT WHILE MY WIFE WAS DRIVING. THE POWER STEERING LIGHT ALSO CAME ON. SHE WAS TRAVELING AT APPROXIMATELY 45 MPH AND WAS FORTUNATELY ABLE TO MAINTAIN CONTROL. UPON DOING SOME RESEARCH WE FOUND THE COMPLAINTS IN REGARDS TO THE SYSTEM. SINCE THAT INITIAL OCCURENCE THE CAR IS NOW CONSTANTLY LOSING THE POWER STEERING. IT OBVIOUSLY APPEARS ELECTRICAL AS THE POWER STEERING IS THIS MODEL IS ELECTRIC. I HAVE CHECKED ALL FUSES AND CONNECTIONS AND ALL ARE INTACT. IT GOES OUT CONSTANTLY NOW WHILE DRIVING. THE CAR WAS PRIMARILY FOR OUR COLLEGE AGE DAUGHTER WHO NOW IS UNCOMFORTABLE DRIVING IT AND I AM UNCOMFORTABLE ALLOWING HER TO DRIVE AS WELL.. BASED ON THE NUMBER OF COMPLAINTS FILED AND THE OBVIOUS PROBLEM WITH THE SISTER MODELS I BELIEVE THIS WARRANTS A RECALL. I ALSO OWN AN 05 SATURN ION AND HAVE NOT HAD ISSUES BUT AM CONCERNED ABOUT IT. THANKS FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432418October 21, 2011
STEERING
DRIVING DOWN THE FREEWAY THE CHIME SOUNDED AND THE "PWR STR" MESSAGE DISPLAYS IN THE MESSAGE CENTER. THE POWER STEERING NO LONGER WORKS. AFTER MUSCLING THE VEHICLE HOME I PARKED IT AND STARTED IT THE NEXT MORNING AND THE VEHICLE WAS BACK TO NORMAL. HAD AN IDENTICAL EXPERIENCE ON THE FREEWAY A WEEK LATER. THE DEALERSHIP DOESN'T BELIEVE ME BECAUSE IT'S BACK TO NORMAL WHEN I TAKE IT TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432173October 20, 2011
STEERING
AFTER BEING ON THE ROAD IN MODERATE CITY TRAFFIC ON A CLEAR DAY FOR APPROXIMATELY 5 MINUTES, I HEARD AN AUDIBLE ALERT THEN THE VISUAL ALERT "PWR STR" APPEARED ON THE DASHBOARD DISPLAY, AND I NO LONGER HAD POWER STEERING. I CONTINUED MY 35+ MILE DRIVE HOME, MAKING ONE STOP ON THE WAY. WHEN I RESTARTED THE CAR AFTER THAT STOP, THE POWER STEERING WAS ONCE AGAIN WORKING. THE PROBLEM DID NOT RECUR FOR SEVERAL DAYS, THEN HAPPENED AGAIN. FOR THE PAST 25 DAYS OR SO, THE PROBLEM HAPPENS EVERY TIME THE CAR IS RUNNING, SOMETIMES HAPPENING AFTER HAVING TRAVELED ONLY 100 FEET AND SOMETIMES NOT HAPPENING UNTIL WELL AFTER THAT. THIS IS A DEFINITE SAFETY CONCERN. IN THE EVENT THE STEERING FAILED WHILE A CORNER WAS BEING NEGOTIATED, THE OUTCOME COULD BE TRAGIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430497October 17, 2011
STEERING, SERVICE BRAKES, HYDRAULIC
CAR WAS PARKED ON A SLIGHT INCLINE. HAND BRAKE WAS ON. TURNED ON IGNITION AND ENGINE STARTED. PUT RIGHT FOOT ON BRAKE AND RELEASED HAND BRAKE. PLACED CAR IN REVERSE AND BEGAN TO LIFT FOOT OFF BRAKE. CAR BEGAN TO ROLL BACKWARD, BUT WHEN I APPLIED PRESSURE TO THE FOOT BRAKE TO SLOW THE CAR I FOUND THAT I HAD NO POWER BRAKES AND NO POWER STEERING. IT TOOK A GREAT DEAL OF EFFORT TO STOP THE CAR FROM CONTINUING TO ROLL BACKWARDS. BY NOW THE ENGINE HAD STOPPED RUNNING AND SEVERAL ALERT LAMPS WERE LIT ON THE CONTROL PANEL. OVER SEVERAL DAYS BEFORE THIS INCIDENT, I HAD NOTICED INTERMITTENT AND MOMENTARY POWER STEERING FAILURES WHEN I WAS DRIVING AT SLOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430516October 17, 2011
FUEL SYSTEM, GASOLINE
LATTER PART OF JULY, STRONG GASOLINE ODOR NOTICED AROUND CAR, THOUGHT JUST BECAUSE I HAD JUST FILLED UP, NO LEAKING ON GROUND NOTICED. WITHIN A WEEK, STRONGER SMELL NOTICED, VISIBLE SIGNS OF GAS ON DRIVEWAY. PARKED CAR, NOT DRIVING TRYING TO FIND SOURCE, DISAPPEARED. STARTED DRIVING AGAIN, GAS MILEAGE OFF AND ENGINE SLUGGISH. DRIVING DAUGHTER FROM BIRTH OF FIRST GRANDSON, PASSING DRIVER TOLD ME SOMETHING WAS POURING FROM UNDER OF MY CAR, CONTINUED TO DRIVE DAUGHTER/NEWBORN HOME, THEN MY HOME. CONTACTED MECHANIC FRIEND, TOLD THERE WAS A RECALL ON THE FUEL MODULE FOR 2006 IONS,THAT I SHOULD LET GM TAKE CARE OF IT. I CONTACTED THEM, GAVE VIN NUMBER, EXPLAINED WHAT I WAS TOLD BY MY MECHANIC. BUT SINCE I AM IN WEST VIRGINIA, VIN NOT INCLUDED. BOUGHT CAR USED JULY 2010, 19056 MILES, CASH $10,900. NOT TOLD BY DEALER A POSSIBLE PROBLEM WITH FUEL MODULE, RECALL HAD ALREADY BEEN ISSUED. HUSBAND HAS CANCER, ONLY USED TO GO TO DOCTOR'S APPOINTMENTS/CHEMOTHERAPY. TOLD BY GM TO SET UP APPOINTMENT WITH NEAREST DEALERSHIP, THEM DIAGNOSE IT, MAYBE THEY COULD GET AN EXCEPTION BECAUSE OF WV NOT BEING LISTED. CONTACTED NEAREST GM DEALERSHIP, TRIED TO SET UP APPOINTMENT TELLING THEM PROBLEM, STATING DIAGNOSIS TO BE PAID OUT OF POCKET, THEY WOULD CONTACT SOMEONE IF IT WAS RELATED TO THE RECALL, BUT IN THEIR EXPERIENCE THERE WAS NEVER AN EXCEPTION MADE. ALLINCLUDE ALL IONS WITH THIS PROBLEM, NO MATTER THE STATE OF ORIGIN. IF THERE IS A PROBLEM IN ONE STATE, SEEMS LOGICAL THAT WOULD BE THE SAME PROBLEM EVERYWHERE, SAME PARTS/MANUFACTURERS USED NO MATTER WHERE MADE. LUCKILY, THERE WAS NO FIRE WITH MY DAUGHTER OR NEWBORN GRANDSON INSIDE, OR MY ILL HUSBAND. THE CAR REMAINS SITTING. WE ARE ON A LIMITED INCOME, SOC. SEC. DISABILITY, FOR HIM, I AM NOT ABLE TO WORK AS HE HAS TO HAVE CONSTANT CARE. A SHAME THAT MANUFACTURER IS NO LONGER WILLING TO STAND BEHIND THEIR CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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