Saturn Ion Complaints

4,344 consumer complaints on file.

#10437834November 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THERE WAS A CRACK IN THE FUEL PUMP, CAUSING FUEL TO LEAK OUT OF THE VEHICLE ONTO THE GROUND WHICH CAUSED THE VEHICLE TO STALL ON THE HIGHWAY. THE DEALER AND MANUFACTURER WERE NOTIFIED AND MADE THE CONTACT AWARE OF THE NHTSA CAMPAIGN ID NUMBER: 09V419000 ( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) RECALL, BUT THE VIN WAS NOT ASSOCIATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437863November 30, 2011
FUEL SYSTEM, GASOLINE
THE FUEL PUMP ON MY 2006 ION WITH ONLY 43,500 MILES NEEDS A NEW FUEL PUMP DO TO FAILURE THAT IS COVERED UNDER GM RECALL 09226 IN CERTAIN STATES. I HAVE BEEN TOLD BY A GM SERVICE DEPARTMENT THAT I SHOULD NOT DRIVE THE CAR UNTIL IT IS FIXED SINCE THIS ISSUE IS A FIRE HAZARD. I HAVE REQUESTED THE REPAIR, QUOTED AT OVER $1000, TO BE COVERED IN FULL DUE TO THE FACT THAT THIS FAILURE IS THE EXACT ISSUE DESCRIBED IN THE RECALL, BUT THE DEALER AND GM DO NOT SEEM CONCERNED ABOUT POTENTIALLY LOSING ALL OF MY BUSINESS FOR REPAIRS AND FUTURE VEHICLE PURCHASES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437881November 30, 2011
STEERING
DRIVING THROUGH WAL MART PARKING LOT I SUDDENLY LOST STEERING CONTROL. PWR STR WAS FLASHING A WARNING. VERY SCARY MANAGED TO DRIVE IT THE ONE MILE HOME LIKE THAT, PARKED IT AND IMMEDIATELY TOLD MY HUSBAND HE WENT OUT CHECKED OUT THE CAR AND IT WAS FINE. HAVE SINCE DONE RESEARCH AND HAVE FOUND SEVERAL SUCH INCIDENTS HAVE HAPPENED TO PEOPLE. THE SAME PROBLEM IN THE CHEVY COBALT WHICH WAS RECALLED, WHY IS THIS VEHICLE NOT BEEN RECALLED WITH SUCH A DANGEROUS PROBLEM? *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437738November 29, 2011
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING
I WAS AT A STOP LIGHT MAKING A LEFT TURN, I THOUGHT MY CAR CUT OFF BECAUSE IT WAS VERY HARD FOR ME TO TURN. INFORMATION WAS FLASHING PWR STR I DROVE HOME VERY CAREFULLY. CUT THE CAR OFF AND MY BOYFRIEND WAS GONNA TAKE IT TO O'REILYS AUTO STORE. HE CALLED ME TO LET ME KNOW THAT IT WAS DRIVING FINE. TODAY 11-29-2011 2 DAYS LATER IT HAPPENED AGAIN, I WAS DRIVING AND ALL OF THE SUDDEN I COULD BARELY STEER THE CAR. I BROUGHT MY CAR HOME LET IT SET FOR A LITTLE BIT, GOT IN THE CAR AND IT DROVE WITH NO PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437739November 29, 2011
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING
THE POWER STEERING ON THIS CAR REPEATEDLY FAILS. AS SOON AS YOU START THE CAR THE POWER STEERING LIGHT COMES ON MAKING IT EXTREMELY DIFFICULT TO MANEUVER THE CAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436937November 24, 2011
STEERING
POWER STEERING FAILED ON ITS OWN WHILE TRAVELING 75 MILES PER HOUR ON THE FREEWAY. SINCE THE STEERING HAS FAILED EVER TIME THE VEHICLE IS USED. I HAVE HAD NEAR MISS ACCIDENTS ON SEVERAL OCCASIONS DUE TO THIS PROBLEM. THIS PROBLEM IS WELL KNOWN TO THE MANUFACTURER, INCLUDING THE SAFETY RISK, YET NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437216November 24, 2011
ELECTRICAL SYSTEM, STEERING
I HAD BEEN DRIVING APPROX. 2 HOURS OF A 11 HOUR TRIP WHEN I SAW A MESSAGE REPLACE THE ODOMETER ABOUT THE POWER STEERING. I LEFT I95 USING EXIT 98 AND PULLED OVER IN A GAS STATION. THE MANUAL STATED THAT THE POWER STEERING WAS ELECTRIC, SO NO STEERING FLUID TO CHECK. I RESTARTED THE CAR AND MAGICALLY THE PROBLEM WAS FIXED AND MY TRIP ODOMETER WAS MAGICALLY SET TO ZERO. I DROVE AROUND THE FRONTAGE ROAD AND EVERYTHING SEEMED FINE SO I CONTINUED ON MY WAY. 22 MILES LATER THE SAME THING HAPPENED. I TOOK THE NEXT EXIT, SHUT THE CAR OFF, RESTARTED IT AND MAGICALLY AGAIN IT WAS FIXED WITH NO RESET OF THE TRIP ODOMETER. AGAIN I CONTINUED ON MY TRIP ONLY TO HAVE IT HAPPEN AGAIN 23 MILES LATER, AT WHICH POINT I REPEATED THE STOPPING/RESTARTING PROCEDURE AND TURNED AROUND HEADED FOR HOME. WHILE DRIVING HOME IT HAPPENED TWO MORE TIMES, THEN ONCE MORE IN THE DRIVEWAY WHEN I WAS BACKING UP. SO A TOTAL OF 6 TIMES WITHIN A 5 HOUR PERIOD AND NO PRIOR HISTORY (SINCE I'VE OWNED IT) OF THIS PROBLEM. I PURCHASED THIS CAR USED FROM A DEALER MAY 28 2011 WITH APPROX. 46500 MILES. THE ONLY OTHER PROBLEM I'VE HAD IS THE KEY NOT WANTING TO COME OUT OF THE IGNITION AFTER I'VE TURNED THE CAR OFF; AFTER I PUT THE GEAR SHIFT INTO REVERSE THEN BACK INTO PARK, THE KEY WILL COME OUT; SOMETIMES I CAN HEAR A CLICKING SOUND WHEN THE IGNITION SWITCH FIXES ITSELF AND THEN THE KEY WILL COME OUT, ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436546November 21, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). AFTER THE REPAIR, THE CONTACT CONTINUED TO NOTICE A STRONG FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR FURTHER REPAIRS. THE CONTACT STATED THERE WAS NOT A FUEL LEAK. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436443November 19, 2011
STEERING
MY SON WAS DRIVING ON THE HIGHWAY WHEN THE STEERING WENT OUT. HE WAS ABLE TO GET TO THE SIDE SAFELY, BUT VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436307November 18, 2011
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO MAKE A RIGHT TURN AND SUDDENLY THE POWER STEERING FAILED TO OPERATE WITH THE ILLUMINATION OF THE WARNING INDICATOR. A CHIME SOUNDED INSIDE THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. AFTER WAITING FIVE MINUTES, THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,878.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436176November 17, 2011
STEERING
AT ANY RATE OF SPEED, THE ELECTRIC ASSIST STEERING MOTOR WILL SHUT OFF LEAVING THE DRIVER TO USE BRUTE FORCE TO STEER THE CAR RIGHT. THE STEERING WHEEL "LOCKS" TO THE LEFT AND THE CAR WILL NATURALLY DRIFT THAT DIRECTION, REQUIRING ADDITIONAL FORCE TO HOLD THE CAR WITHIN THE DRIVING LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436247November 17, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 10 MPH, A LOSS OF POWER STEERING OCCURRED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. UPON RESTARTING, THE STEERING BEGAN TO OPERATE NORMALLY WITHOUT THE WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,110.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436269November 17, 2011
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED WHILE THE CONTACT WAS MAKING A LEFT TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436096November 16, 2011
STEERING
ON 6/13/11, WHEN I WAS LEAVING FOR WORK I STARTED MY CAR AND IMMEDIATELY MY PWRSTR MESSAGE CAME UP ON THE DASHBOARD AND COULD NOT HARDLY TURN THE WHEEL. CALLED THE DEALERSHIP CAUSE I RECEIVED A BULLETIN LETTER. I BROUGHT THE CAR IN ON 6/14/11, THEY SAID THEY PUT IN A NEW PS MOTOR. ON 11/6/11 THE PWR STR CAME UP AGAIN. I BROUGHT THE CAR BACK TO THEM ON 11/7/11, THEY SAID I NEEDED A NEW STEERING COLUMN AND COST WAS $897.WHICH THEY SAID THEY REPLACED. ON 11/15/11, THE SAME MESSAGE APPEARED AND COULD NOT STEER THE WHEEL. THIS IS AFTER SUPPOSEDLY THEY REPLACED THE PS MOTOR AND STEERING COLUMN. GOING BACK TODAY 11/16/11, TO SEE WHAT CRAP THEY ARE GOING TO TELL ME.WHY DOES THIS KEEP ON HAPPENING?? GM NEEDS TO FIX THE PROBLEM NOT PUT A BAND AID ON IT, BEFORE SOMETHING SERIOUS HAPPENS, AND EVIDENTLY THEY ARE NOT. BY THE WAY HOW DO I KNOW THEY ARE ACTUALLY DOING THE REPAIRS, IF THE PROBLEM KEEPS COMING BACK AND THE SERVICE ADVISOR IS SO MEAN. PLEASE HELP!! THERE IS A VERY BIG PROBLEM WITH THESE CARS AND WE & ARE FAMILIES ARE BEING PUT AT RISK EVERY TIME WE DRIVE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436005November 16, 2011
ELECTRICAL SYSTEM
THE CAR'S HEADLIGHTS AND INSTRUMENT LIGHTS SHUT OFF. WARNING LIGHTS SUCH AS "CHECK ENGINE", "ABS", AND "THEFT LOCK" ALL CAME ON AFTER PARKING THE CAR. THE HORN WOULD NOT SHUT OFF, I HAD TO DISCONNECT THE BATTERY TO GET HORN TO STOP. ATTEMPTED TO START THE FOLLOWING MORNING AND WHILE RECONNECTING THE BATTERY THE HORN CAME ON AGAIN AND THE LISTED ABOVE LIGHTS STAYED ON. CAR HAS BEEN UNRELIABLE AND UNSAFE TO DRIVE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436047November 16, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SATURN ION IS EXPERIENCING THE SAME RECALL AS NHTSA RECALL CAMPAIGN NUMBER: 09V419000. THE VEHICLE IS REGISTERED IN THE STATE OF NY SO IT DOES NOT FALL UNDER THE RECALL. I DON'T UNDERSTAND WHY IT MATTERS WHAT STATE THE VEHICLE IS REGISTERED IN? IT'S A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435728November 15, 2011
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE STEERING WHEEL HAD BECOME EXTREMELY DIFFICULT TO TURN. THE DEALER WAS CONTACTED WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,926.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435348November 12, 2011
STEERING
WAS RIDING DOWN THE HIGHWAY AT 70MPH AND ALL THE SUDDEN I HAD NO POWER STEERING. I AM NO TERRIFIED TO DRIVE THE CAR DUE TO THE FACT IF IT KEEPS GOING OUT I DON'T WANT TO WRECK. I HAVE CALLED MANY MECHANICS AND THEY HAVE BEEN TELLING ME THAT THERE MAY HAVE BEEN A RECALL ON THIS CAR. PLEASE HELP ME FIND OUT WHAT IS WRONG. TODAY IT HAPPENED TWICE TO ME. WHEN I PULL OVER AND RESTART THE CAR IT WILL WORK FOR AWHILE. I HAVE SEEN MANY ARTICLES ABOUT THIS I FOR ME THIS IS A SAFETY CONCERN. NOW THAT SATURN IS NO LONGER IN BUSINESS WHAT AM I TO DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435351November 12, 2011
STEERING
THE ELECTRONIC POWER STEERING CONTINUALLY FAILS RESULTING IN DANGEROUS DRIVING CONDITIONS. THIS SHOULD HAVE BEEN INCLUDED IN THE EARLIER RECALL FOR COBALTS AS THE PARTS ARE IDENTICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435239November 11, 2011
STEERING
AT APPROXIMATELY 35,000 MILES ON APPROXIMATELY DECEMBER 2, 2008, (THIS DATE IS APPROXIMATE AS I DON'T HAVE RECORDS OF THE FIRST FAILURE, GM WOULD HAVE RECORDS OF THE REPAIR WITH EXACT DATE AND MILEAGE) WHILE DRIVING DOWN THE FREEWAY AT 70 MPH ON A SLUSHY DAY, POWER STEERING FAILED. WE WERE ABLE TO TAKE THE NEXT EXIT AND HAPPENED TO BE NEAR A SATURN DEALERSHIP. WE STOPPED THERE IMMEDIATELY AND THE CAR WAS KEPT THERE WHILE THE STEERING COLUMN WAS REPLACED AS WARRANTY WORK. THE CAR NOW HAS 105,000 MILES ON IT THIS PART WITH APPROXIMATELY 60,000 MILES ON IT FAILED AGAIN AND POWER STEERING WAS LOST ON OCTOBER 21, 2010 WHILE DRIVING DOWN A HIGHWAY AT 70 MPH WITH MY DAUGHTER IN THE CAR. WE WERE ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD, SHUT IT OFF AND RESTART IT WHICH CAUSED THE POWER STEERING TO RETURN. WE COMPLETED THE TRIP WITH NO MORE OCCURRENCES, BUT IN DRIVING IN TOWN, THE POWERSTEERING HAS CONTINUED TO FAIL. I HAVE STARTED RIDING THE BUS AND DON'T FEEL IT IS SAFE TO DRIVE MORE THAN A FEW BLOCKS AT A TIME. I HAD RECEIVED A LETTER INDICATING THAT IF THERE WERE POWER STEERING ISSUES WE SHOULD CONTACT THE DEALER. WE DID SO AND THE GM DEALER TOLD US THAT OUR CAR DOES NOT HAVE WARRANTY WORK AVAILABLE AND THAT THEY ARE UNAWARE OF ANY ISSUES WITH STEERING ON THE SATURN ION. WE HAVE CONTACTED GM AS WELL, BUT THEY HAVE NOT RESPONDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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