Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

February 6, 2020•Document ID: 10173305
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
S2008000010
Date Added:
April 6, 2020
Manufacturer:
CHRYSLER
Summary
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
Associated Products (62)
2020 Chrysler Pacifica 2020 Dodge Durango 2020 Dodge Journey 2020 Fiat 500 2020 Fiat 500X 2020 Jeep Cherokee 2020 Jeep Compass 2020 Jeep Gladiator 2020 Jeep Grand Cherokee 2020 Jeep Renegade 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2019 Alfa Romeo Stelvio 2019 Chrysler 300 2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango+ 42 more
Associated Documents
- Download MC-10173305-0001.pdf↗
February 5, 2020•Document ID: 10173268
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; SUSPENSION; POWER TRAIN; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Mfr Comm. #:
9004157
Date Added:
April 6, 2020
Manufacturer:
RAM
Summary
MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please contact FCA Redacted Content to aid in root-cause prior to repair at FCA Redacted Content or FCA Redacted Content U0132 (Loss of Comm) U0421 (Implausible Data) C220C (Software Supervision) C15DE-72 (Exhaust Solenoid Actuator Stuck Open) If no response in 15 minutes, proceed with repair. As per STAR Online case S1917000002: Do not replace any components. First record the DTC?s by creating and saving a vehicle scan report with WiTECH under the reports tab. Next, attempt to reset the ASCM by removing the F50 20A ASCM fuse in the Power Distribution Center. Then reinstall the fuse. Using WiTECH check for DTC?s. If U0132, U0421, U0422 DTCs are now stored, clear them. Perform a short test drive. If the codes do not return do not repair. Condition is under investigation by engineering.
Associated Products (4)
2020 Ram 2500 2020 Ram 3500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10173268-0001.pdf↗
December 12, 2019•Document ID: 10170368
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
V51
Date Added:
January 21, 2020
Manufacturer:
JEEP
Summary
Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
Associated Products (22)
2015 Dodge Journey 2015 Jeep Wrangler 2015 Ram 2500 2015 Ram 3500 2014 Dodge Journey 2014 Jeep Wrangler 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2013 Dodge Journey 2013 Jeep Wrangler 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2012 Dodge Journey 2012 Dodge Ram 2012 Jeep Wrangler 2011 Dodge Journey 2011 Dodge Ram 2011 Jeep Wrangler+ 2 more
Associated Documents
- Download MC-10170368-0001.pdf↗
December 12, 2019•Document ID: 10170367
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
VA2
Date Added:
January 21, 2020
Manufacturer:
RAM
Summary
Customer Satisfaction Notification VA2 Power Take-Off
Associated Products (2)
2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10170367-0001.pdf↗
December 11, 2019•Document ID: 10170314
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
9004022
Date Added:
January 21, 2020
Manufacturer:
DODGE
Summary
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Associated Products (200)
2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler 2018 Ram 1500+ 180 more
Associated Documents
- Download MC-10170314-0001.pdf↗
December 11, 2019•Document ID: 10170308
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
9004123
Date Added:
January 21, 2020
Manufacturer:
RAM
Summary
DJ D2 Air Suspension Related Components For an air suspension light or any air suspension concern on 2019 or 2020 MY DJ D2, please call Phil Cataldo at (248) 220-0559 or Yussimil Libera at (248) 550-6086. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.
Associated Products (4)
2020 Ram 2500 2020 Ram 3500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10170308-0001.pdf↗
December 6, 2019•Document ID: 10170382
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
08-111-19 REV. A
Date Added:
January 21, 2020
Manufacturer:
DODGE
Summary
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Associated Products (51)
2018 Jeep Cherokee 2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Jeep Renegade 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee+ 31 more
Associated Documents
- Download MC-10170382-0001.pdf↗
December 6, 2019•Document ID: 10170381
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
08-121-19
Date Added:
January 21, 2020
Manufacturer:
RAM
Summary
Power Take Off (PTO) is Inoperable This bulletin involves installing a PTO diode jumper harness. The customer may describe that the PTO is inoperative. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) may have been set:P1123-00 - PTO System Performance.
Associated Products (2)
2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10170381-0001.pdf↗
November 28, 2019•Document ID: 10220114
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
2104319
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice a harsh 2-3 and 3-4 shift. The following software enhancements are available:2-3 and/or 3-4 shift improvements.
Associated Products (1)
2018 Ram 3500
Associated Documents
- Download MC-10220114-0001.pdf↗
November 28, 2019•Document ID: 10220113
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL; EXTERIOR LIGHTING; BACK OVER PREVENTION; AIR BAGS; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
2101719
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).
Associated Products (15)
2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500
Associated Documents
- Download MC-10220113-0001.pdf↗
November 28, 2019•Document ID: 10220112
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN; AIR BAGS
Mfr Comm. #:
2103419
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear than required/desired. Under light to medium brake maneuvers on flat ground, customer complains of harsh 4-3 (lines up to with ECO mode transition).
Associated Products (2)
2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10220112-0001.pdf↗
November 28, 2019•Document ID: 10169262
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
21-043-19
Date Added:
December 16, 2019
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice a harsh 2-3 and 3-4 shift. The following software enhancements are available:2-3 and/or 3-4 shift improvements.
Associated Products (1)
2018 Ram 3500
Associated Documents
- Download MC-10169262-0001.pdf↗
November 28, 2019•Document ID: 10169261
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-017-19 REV. A
Date Added:
December 16, 2019
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).
Associated Products (10)
2017 Ram 3500 2017 Ram 4500 2016 Ram 3500 2016 Ram 4500 2015 Ram 3500 2015 Ram 4500 2014 Ram 3500 2014 Ram 4500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10169261-0001.pdf↗
November 28, 2019•Document ID: 10169260
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
21-034-19 REV. A
Date Added:
December 16, 2019
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear than required/desired. Under light to medium brake maneuvers on flat ground, customer complains of harsh 4-3 (lines up to with ECO mode transition).
Associated Products (2)
2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10169260-0001.pdf↗
November 26, 2019•Document ID: 10220110
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
2301319
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
Associated Products (3)
2019 Ram 1500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10220110-0001.pdf↗
November 26, 2019•Document ID: 10169258
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
23-013-19 REV. A
Date Added:
December 16, 2019
Manufacturer:
RAM
Summary
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
Associated Products (3)
2019 Ram 1500 2019 Ram 2500 2019 Ram 3500
Associated Documents
- Download MC-10169258-0001.pdf↗
November 21, 2019•Document ID: 10220059
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT
Mfr Comm. #:
VB3
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Associated Products (48)
2018 Jeep Cherokee 2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500+ 28 more
Associated Documents
- Download MC-10220059-0001.pdf↗
November 21, 2019•Document ID: 10169207
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
VB3 REV1
Date Added:
December 16, 2019
Manufacturer:
JEEP
Summary
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Associated Products (43)
2018 Jeep Cherokee 2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500+ 23 more
Associated Documents
- Download MC-10169207-0001.pdf↗
November 20, 2019•Document ID: 10220102
Service Bulletin/Repair Instructions
EQUIPMENT; TIRES
Mfr Comm. #:
0811519-1
Date Added:
September 15, 2022
Manufacturer:
RAM
Summary
Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
Associated Products (4)
2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10220102-0001.pdf↗
November 20, 2019•Document ID: 10220101
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
3100519
Date Added:
September 15, 2022
Manufacturer:
DODGE
Summary
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Associated Products (594)
2019 Alfa Romeo Stelvio 2019 Chrysler 300 2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Dodge Grand Caravan 2019 Dodge Journey 2019 Fiat 124 Spider 2019 Fiat 500 2019 Fiat 500X 2019 Jeep Cherokee 2019 Jeep Compass 2019 Jeep Gladiator 2019 Jeep Grand Cherokee 2019 Jeep Renegade 2019 Jeep Wrangler 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500+ 574 more
Associated Documents
- Download MC-10220101-0001.pdf↗

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