Ram 3500 Service Bulletins
2,690 manufacturer communications on file.
- October 21, 2020•Document ID: 10183090Service Bulletin/Repair InstructionsEQUIPMENT; FUEL SYSTEM, GASOLINE; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE
- Mfr Comm. #:
- 18-060-20 REV. A
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
Summary6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
Associated Products (6)Associated Documents - October 21, 2020•Document ID: 10183001Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT
- Mfr Comm. #:
- 9004312
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
SummaryTRANSMISSION KIT, With Torque Converter If the Aisin DF2 transmission (2019/ 2020 MY) has experienced a complete clutch failure under normal usage, has fiber disc medium found in the oil pan, and lists P codes 1731, 0731, 0736, & 0733, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Associated Products (2)Associated Documents - October 17, 2020•Document ID: 10223977Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EXTERIOR LIGHTING; FUEL SYSTEM, GASOLINE; POWER TRAIN; SERVICE BRAKES; BACK OVER PREVENTION
- Mfr Comm. #:
- 1806120REVA
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P2706 - MS Solenoid Circuit(Sales Code DG7 Only). P0868 - Line Pressure Low. P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2. P207F - Reductant Quality Performance. P2509 - PCM/PCM Power Input Signal Intermittent. P0401 - EGR System Performance. P0870 - OD Hydraulic Pressure Test. P040B - Exhaust Gas Recirculation Temperature Sensor "A" Circuit Performance. P2201 - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 1. P1C54 - SCR NOx Catalyst Missing. P249E - Closed Loop SCR Reductant Injection Control At Limit - Flow Too High. P0128 - Thermostat Rationality. P24C7 - Particulate Matter Sensor Temperature Circuit Performance. Customers may also comment on the following:Engine misfire in cold ambient temperatures. In addition, the following software enhancements are also available:Scan tool fan actuation test fix. Enabling diagnostics forDTC P208B- Reductant Pump 1 Control Performance. Unable to turn on the ability to set ?MAX? road speed using wiTECH scan tool. Mass Air Flow (MAF) sensor Out Of Range (OOR) low calibration. Improved 5-4 shift (reduce shift flare) after extended operation in 5th or 6th gear. Engine Manifold Pressure Misfire Monitor (EMP MFM) retune(Sales Code DG7 Only). Idle based misfire retune. Abort timer for Selective Catalytic Reduction (SCR) out NOx sensor missing change to 70 seconds. Map SCR missingFault/DTC P1C54to tampering inducement. Particulate Matter (PM) sensor false fault improvement. CC inner loop used up faults. Ultrasonic Flow Meter (UFM) test results fix. Engine run state idle unstable software fix. Ability to write Engine Serial Number (ESN
Associated Products (2)Associated Documents - October 17, 2020•Document ID: 10183088Service Bulletin/Repair InstructionsENGINE; POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-061-20 REV. A
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P2706 - MS Solenoid Circuit(Sales Code DG7 Only). P0868 - Line Pressure Low. P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2. P207F - Reductant Quality Performance. P2509 - PCM/PCM Power Input Signal Intermittent. P0401 - EGR System Performance. P0870 - OD Hydraulic Pressure Test. P040B - Exhaust Gas Recirculation Temperature Sensor "A" Circuit Performance. P2201 - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 1. P1C54 - SCR NOx Catalyst Missing. P249E - Closed Loop SCR Reductant Injection Control At Limit - Flow Too High. P0128 - Thermostat Rationality. P24C7 - Particulate Matter Sensor Temperature Circuit Performance. Customers may also comment on the following:Engine misfire in cold ambient temperatures. In addition, the following software enhancements are also available:Scan tool fan actuation test fix. Enabling diagnostics forDTC P208B- Reductant Pump 1 Control Performance. Unable to turn on the ability to set ?MAX? road speed using wiTECH scan tool. Mass Air Flow (MAF) sensor Out Of Range (OOR) low calibration. Improved 5-4 shift (reduce shift flare) after extended operation in 5th or 6th gear. Engine Manifold Pressure Misfire Monitor (EMP MFM) retune(Sales Code DG7 Only). Idle based misfire retune. Abort timer for Selective Catalytic Reduction (SCR) out NOx sensor missing change to 70 seconds. Map SCR missingFault/DTC P1C54to tampering inducement. Particulate Matter (PM) sensor false fault improvement. CC inner loop used up faults. Ultrasonic Flow Meter (UFM) test results fix. Engine run state idle unstable software fix. Ability to write Engine Serial Number (ESN
Associated Products (2)Associated Documents - October 14, 2020•Document ID: 10223919Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- S1923000047RevA
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryP1D73 AGS (Active Grille Shutter Performance), Malfunction Indicator Lamp (MIL) Illuminated
Associated Products (4)Associated Documents - October 14, 2020•Document ID: 10183030Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- S1923000047 Rev.
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
SummaryP1D73 AGS (Active Grille Shutter Performance), Malfunction Indicator Lamp (MIL) Illuminated
Associated Products (3)Associated Documents - October 10, 2020•Document ID: 10223967Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EXTERIOR LIGHTING
- Mfr Comm. #:
- 0809420
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryFlash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
Associated Products (20)Associated Documents - October 10, 2020•Document ID: 10183078Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-094-20
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
SummaryFlash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
Associated Products (20)Associated Documents - October 7, 2020•Document ID: 10223916Service Bulletin/Repair InstructionsSEAT BELTS; AIR BAGS
- Mfr Comm. #:
- S2010000001
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryCustomer complaint of air bag lamp on. B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
Associated Products (4)Associated Documents - October 7, 2020•Document ID: 10223911Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S2008000151
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryOutside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
Associated Products (10)Associated Documents - October 7, 2020•Document ID: 10183027Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- S2010000001
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
SummaryCustomer complaint of air bag lamp on. B0029-11-RIGHT CURTAIN DEPLOYMENT SQUIB 1-CIRCUIT SHORT TO GROUND
Associated Products (4)Associated Documents - October 7, 2020•Document ID: 10183022Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- S2008000151
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
SummaryOutside Air Temperature Displayed On Cluster Or Radio Are Inaccurate
Associated Products (8)Associated Documents - October 1, 2020•Document ID: 10223943Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 68851
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummarySafety Recall W44 Bed Step Updated Dealer Instructions
Associated Products (4)Associated Documents - October 1, 2020•Document ID: 10183054Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 68851
- Date Added:
- November 30, 2020
- Manufacturer:
- RAM
SummarySafety Recall W44 Bed Step Updated Dealer Instructions
Associated Products (4)Associated Documents - September 29, 2020•Document ID: 10181643Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 08-088-20
- Date Added:
- October 26, 2020
- Manufacturer:
- RAM
SummarySqueak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener. The customer may describe one or both of the following:A bolt may have been found in the driver foot well. A squeak, rattle or metallic tapping sound from under the instrumentpanel (this is due to amp bracket being loose and hitting against the IP Cross Car Beam). They may mention noise worsens during whentraveling on rough/bumpy roads.
Associated Products (6)Associated Documents - September 29, 2020•Document ID: 10181560Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- S2008000144
- Date Added:
- October 26, 2020
- Manufacturer:
- RAM
SummaryExternal Fuel Pump Relay Kit Now Available
Associated Products (32)Associated Documents - September 23, 2020•Document ID: 10181513Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 9003814
- Date Added:
- October 26, 2020
- Manufacturer:
- RAM
SummaryPower Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Associated Products (16)Associated Documents - September 23, 2020•Document ID: 10181512Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 9004299
- Date Added:
- October 26, 2020
- Manufacturer:
- RAM
SummaryIntelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Associated Products (24)Associated Documents - September 18, 2020•Document ID: 10181563Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- S1908000097 Rev.
- Date Added:
- October 26, 2020
- Manufacturer:
- RAM
Summary(Revision A) Radio Screen Black Or Blank
Associated Products (7)Associated Documents - September 17, 2020•Document ID: 10181566Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- S2014000002
- Date Added:
- October 26, 2020
- Manufacturer:
- RAM
SummaryMetal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
Associated Products (6)Associated Documents