Ram 2500 Complaints (2014)

344 consumer complaints on file.

#11229904July 7, 2019
STEERING
YOUR RECALL REMEDY FOR 19V-021 IS UNACCEPTABLE. THE SOLUTION OF WELDING THE DRAG LINK ADJUSTER NUTS TO THE SLEEVE, PERMANENTLY RENDERS THE VEHICLE FROM BEING PROPERLY ALIGNED FOREVER. THE ONLY WAY AROUND THIS IS TO BREAK THE WELDS, ADJUST THE STEERING SLEEVE AND THEN WELDING THE NUTS AGAIN. THIS IS AN UNACCEPTABLE SOLUTION AS MOST ALIGNMENT SHOPS DO NOT HAVE WELDING EQUIPMENT TO DO THIS, THUS POTENTIALLY PLACING THE VEHICLE OCCUPANTS IN DANGER AGAIN. YOUR AGREED SOLUTION DOES ABSOLUTELY NOTHING TO ADDRESS PERMANENT FIX AND WAS NOTHING MORE THAN A WAY TO MITIGATE COST FOR FCA. THIS PERMANENT FIX NEEDS TO BE INSTALLATION OF THE REDESIGNED PART OR REIMBURSEMENT FOR THE PURCHASE/INSTALLATION OF AN AFTERMARKET PART THAT WILL NOT SUFFER THE SAME POTENTIAL FAILURE AS THE PART UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220111June 21, 2019
STRUCTURE
2014 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DRAG LINK SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR FOR THE DRAG LINK WOULD CAUSE COMPLICATIONS WITH GETTING AN ALIGNMENT, REQUIRING THE WELD FIX TO BE BROKEN AND THEN RE-WELDED EACH ALIGNMENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220795June 17, 2019
UNKNOWN OR OTHER
5" UCONNECT RADIO (RA2) RESPONSIBLE FOR TOUCH SCREEN SAFETY OPTIONS ON TOP OF BEING OTHER THAN FOR JUST BEING A "SMART" RADIO FOR CALLS AND SUCH... WHEN MALFUNCTIONING, IT REFUSES TO START OR "BOOT UP." IT WILL ONLY SHOW A RAM LOGO WHEN ON AND DRIVING WITH NO OPERATING FEATURES. WHILE THE VEHICLE IS OFF, IT IS A PARASITIC BATTERY DRAIN. POWER MUST BE DISCONNECTED TO PROTECT THE BATTERY. TOOK TO DEALER. WAS TOLD THE RADIO HAS NO FIX OTHER THAN TO REPLACE THE WHOLE (COSTLY) UNIT. I HAVE SCOURED THE INTERNET FORUMS AND MANY HAVE HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217222June 1, 2019
STRUCTURE:BODY
WHILE USING THE RAMBOX CARGO SYSTEM, A TORSION ROD POPPED OUT AND NEARLY HIT ME IN THE FACE WITH A LOT OF FORCE. THE TORSION ROD IS ONE OF TWO USED TO KEEP THE CARGO DOOR OPEN ON THE RAMBOX. A METAL TAB THAT WAS KEEPING TENSION ON THE TORSION ROD FAILED SENDING THE ROD TOWARDS MY FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208983May 21, 2019
ENGINE
RIGHT HAND MANIFOLD LEAK. UNKNOWN IF CRACKED MANIFOLD OR BROKEN BOLTS. VEHICLE ONLY HAS 71,000 MILES ON IT. FROM INTERNET SEARCH, THIS SEEMS LIKE A COMMON PROBLEM. THIS IS A SAFETY ISSUE, AS THE STATE OF PENNSYLVANIA FAILS THIS DURING A VEHICLE SAFETY INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208230May 17, 2019
VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED THE DEATH WOBBLE AND WAS UNCONTROLLABLE. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE ABOVE 35 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211, (210) 828-1515) WHO STATED THAT THE VEHICLE HAD BEEN MODIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206692May 8, 2019
STEERING
2014 RAM 2500 FIAT CHRYSLER. CONSUMER WRITES IN REGARD TO MANY SAFETY ISSUE RECALLS CONCERNING VEHICLE AND REQUEST COMPENSATION OR REFUND. *AS THE CONSUMER STATED THE RECALL WOULD EXCEED A REASONABLE AMOUNT BEFORE IT WOULD BE COMPLETED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206243May 8, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE VEHICLE HAS SERIOUS ISSUES WITH IT'S EMISSIONS SYSTEM. FIRST THE EGR WAS REPLACED AT A DEALERSHIP FOR $2,000 AND THEY MUST NOT HAVE REPROGRAMMED THE COMPUTER BECAUSE AFTER THE INSTALLATION THE ENTIRE EXHAUST SYSTEM FAILED AND IT WENT INTO LIMP MODE AT 10 MPH AND NOW IT IS ANOTHER $7,000 REPAIR. DODGE SHOULD BE RECALLING THIS TRUCK FOR EMISSIONS SYSTEM PROBLEMS SINCE IT'S APPARENTLY A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195643April 11, 2019
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). AFTER CONTACTING BOTH AN UNKNOWN DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194583April 8, 2019
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA DODGE GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193775April 4, 2019
STEERING
STEERING WHEEL KEEPS GOING OFF CENTER. IT IS NOW OFF 90 DEGREES. THIS IS THE 3RD TIME THIS HAS HAPPENED AFTER GETTING AN ALIGNMENT HAPPENS WHEN DRIVING OVER BUMPS OR CURVES. *DT CONSUMER IS REQUESTING FOR GUIDANCE. DEALER REFUSING TO PROVIDE ANY ASSISTANCE.*JB *DT VECHICLE WAS REMEDIED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193804April 4, 2019
FUEL/PROPULSION SYSTEM
GAS VAC LIGHT COMES ON IT IS NOT THE GAS CAP AND STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193731April 3, 2019
STEERING, SUSPENSION
BAD VIBRATIONS AT HIGHWAY SPEEDS. DEALER HAS REPLACED TIRES, DID NOT FIX. DEALERSHIP CHANGED TRACK BAR, DID NOT FIX THE ISSUE. I ALSO PAID FOR ALIGNMENT BEFORE TRACK BAR INSTALL. SEEMS TO BE A REOCCURRING PROBLEM WITH RAM TRUCKS, PLEASE HELP MAKE THIS RIGHT. 73000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193202April 1, 2019
UNKNOWN OR OTHER
DEF SYSTEM . REPLACED LAST YEAR UNDER WARRANTY AND NOW IT'S HAPPENKNG AGAIN AND I CAN NOT DRIVE MY VEHICLE . THEY WON'T COVER CAUSE WARRANTY DONE BUT HIS IS A CONTINUED ISSUE RHT SHOULD BE COVERED . MANY OTHERS WITH RAMS HAVE HAD SAME ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193203April 1, 2019
ENGINE
TRUCKS COOLANT OVERHEATED,LOST STEERING/BRAKES WHILE TRAVELING ON INTERSTATE HIGHWAY. TRUCKS WATER PUMP BEARING SEIZED AND BROKE THE IMPELLER SHAFT CAUSING VEHICLES FLUID TO LEAK OVER THE TRUCKS ENGINE. THIS RESULTED IN A HUGE AMOUNT OF STREAM /HEAT ON THE MOTOR. HAD TO SHUT DOWN THE MOTOR IMMEDIATELY. WITH NO COOLANT IN THE ENGINE AND RADIATOR HAD TO BE TOWED TO A REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192233March 28, 2019
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 35 MPH ON AN INCLINE AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN, MADE AN ABNORMAL POPPING SOUND, AND SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM LEMAN CHRYSLER JEEP DODGE RAM FIAT MORTON (200 E COURTLAND ST, MORTON, IL 61550, (309) 263-2345), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROANOKE MOTOR COMPANY (1313 W FRONT ST, ROANOKE, IL 61561, (309) 923-7171) WHERE IT WAS DIAGNOSED THAT THE TRACTION BAR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58276170. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184238March 5, 2019
STEERING
FCA HAS ISSUED RAM RECALL V06. THEN THEY TELL US THAT THERE IS NOT A FIX TO THE RECALL. SO WHAT GOOD DOES IT DO TO ISSUE A RECALL IF THE ISSUE CAN'T BE FIXED. SOMEONE NEEDS TO PRESSURE FCA TO ISSUE THE FIX. I TALKED TO THREE RAM DEALERS AND THEY ALL SAY THAT YES, THERE IS A RECALL V06 BUT THEY DO NOT HAVE A FIX FOR IT YET AND THEY CAN ONLY WAIT FOR FCA TO ISSUE A FIX TO THEM. SERIOUSLY...IT DOES NO GOOD TO ISSUE A RECALL IF THE VEHICLE CAN'T BE RECALLED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183730March 3, 2019
ELECTRICAL SYSTEM
I NOTICED THE DOORS WERE NOT UNLOCKING ON THE FIRST TRY OR AT ALL WITH THE KEY FOB. I TRIED 3 DIFFERENT KEY FOBS AND THE RESULTS WERE THE SAME. SOMETIMES ONLY THE DRIVER SIDE OPENED AND SOMETIMES NOT AT ALL. THE SAME WENT FOR LOCKING THE DOORS. THEY WOULD MAKE A SOUND TO LICK BUT THEY WOULD NOT ACTIVATE THE LOCKING MECHANISM. I WOULD HAVE TO USE THE KEY TO MANUALLY UNLOCK THE DRIVER DOOR AND THEN TRY TO RAPIDLY TAP THE UNLOCK BUTTON INSIDE THE DOOR. IT WOULD WORK SOMETIMES. OTHER TIMES I WOULD MANUALLY PULL ON THE STEM TO OPEN THE PASSENGER DOORS BUT IF YOU TRIED TO UNLOCK THEM UNSUNG THE ELECTRONICS FIRST, THEY WOULD BE STUCK IN THIS HALF WAY POSITION AND WOULD NOT BE ABLE TO BE PULLED UP TO UNLOCK THE PASSENGER DOOR. WHEN THE DOORS COULD NOT BE LOCKED USING THE ELECTRONIC LOCKS THEN THE DOOR STEM WOULD HAVE TO BE PUSHED DOWN ON ALL DOORS. THE PROBLEM WAS THAT UNLOCKING WITH A KEY AFTER TRIGGERED THE ALARM AND IT WOULD NOT STOP UNTIL AN UNLOCK SIGNAL WAS SENSED. THIS TOOK PUSHING THE FOB ENDLESS TIMES. SOMETIMES WITHOUT SUCCESS. THE REAL DANGER OF THIS PRESENTED ITSELF WHEN WE STOPPED DRIVING AND HAD TO RAPIDLY EXIT THE VEHICLE DUE TO EMERGENCY. THE DOORS WOULD NOT UNLOCK. THE DOOR HANDLES WOULD NOT WORK ON THE PASSENGER DOORS TRAPPING MY 3 KIDS IN THE BACK SEATS. I COULD NOT MANUALLY PULL ON THE STEM HARD ENOUGH TO OPEN THE DOORS. FYI, THE MANUAL CHILD LOCKS WERE OFF. THIS INCIDENT SCARED ME THINKING IF THERE WAS A FIRE OR ROLL OVER AND WE COULDN'T GET OUT MANUALLY OR ELECTRICALLY. ALSO FOR SAFETY WE HAVE THE LOCKS MANUALLY ACTIVATE AFTER DRIVING A BIT. THIS DOESN'T WORK SOMETIMES ANYMORE SO WE ARE LEFT VULNERABLE TO CAR JACKINGS. THESE ISSUES OCCUR MOSTLY WHEN TEMPERATURES CHANGE OUTSIDE (HUMIDITY?). FORUMS SPOKE OF LOCKING MECHANISMS BEING CHANGED WITHOUT CORRECTING THE ISSUE. ONLY CHANGING THE BCM BODY CONTROL MODULE FIXED THE PROBLEM IN EVERY CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181078February 19, 2019
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARRIGO DODGE CHRYSLER JEEP RAM WEST PALM BEACH (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175216February 8, 2019
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE MAKING A LEFT TURN OR DRIVING IN REVERSE, THE STEERING DID NOT FUNCTION CORRECTLY. THE CONTACT HAD TO QUICKLY MANEUVER THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THROUGH RESEARCH, THE CONTACT FOUND THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING), BUT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. COUNTRY CHRYSLER DODGE JEEP RAM (2158 BALTIMORE PIKE, OXFORD, PA 19363, (610) 932-0500) AND THE MANUFACTURER DID NOT OFFER A LOANER VEHICLE. THE VEHICLE WAS NOT SAFE TO DRIVE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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