Ram 2500 Complaints (2015)

215 consumer complaints on file.

#11469644June 16, 2022
TIRES:TREAD/BELT
lt245/70r17 we had the other front tire separate a few weeks ago. the employee was driving a few miles an hour on property when she felt and heard a thumping. immediately parked it. this is the 3rd tire in the last couple of months, all of them cooper discover LT tires without significant mileage that have had blets/tread split/separate. I foudn that there was a 500000 tire recall of this line last year. i think the problem is bigger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469422June 15, 2022
ENGINE
LOUD TICKING NOISE COMING FROM THE ENGINE COMPARTMENT. DEALER SAYS BROKEN EXHAUST MANIFOLD BOLTS ARE CAUSING THE PROBLEM. I CONTACTED CHRYSLER TODAY AND THEY SAID NO RECALL HAS BEEN ISSUED TO CORRECT AND REPAIR THE FAULTY PROBLEM. DO NOT UNDERSTAND WHY, AS I AM A 3-TIME MASTER ASE TECH AND KNOW THAT EXHAUST MANIFOLD BOLTS JUST DON'T BREAK, AND AFTER ONLINE RESEARCH I SEE THERE IS A DEFINITE MAJOR PROBLEM OVER THE YEARS WITH THESE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464543May 13, 2022
TIRES:TREAD/BELT
one of my guys was driving a company vehicle when he felt wobble. upon returning to our property he showed me that the front passenger tire had major tread separation. no accidents, etc were involved. we had a tread separation on another truck 2 weeks ago so this brought up a red flag and i looked up the tires and found recalls of similar lines last year. So i want to log this in case other people are also having this issue. we have cooper discoverer at3 on a few trucks. Lt 245/70r17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452837February 18, 2022
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
This issue relates to code U010c “lost communication with turbo charger supercharger A”. When the engine brake is turned on the engine brake can remain on during this malfunction and the vehicle loses power. If the fault code above occurs at highway speed and the engine brake was activated the engine brake can remain on even if the accelerator is pressed and the engine brake is manually turned off. This situation required me to quickly move to the shoulder and shut the engine off to reset the fault code. This has happened to me several times. My vehicle only has 34k miles but the warranty has expired. The turbo actuator tests ok until the engine is at operating temperature. The actuator electronic control malfunctions at normal engine operating temperature. The dealer wants to replace the entire turbo. There seems to be many aftermarket companies that make replacement actuators so I believe this is a common problem with Cummins turbo Diesel engines from 2012 to 2019 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452896February 18, 2022
POWER TRAIN
Vehicle was placed in park on a slight incline and engine turned off. Vehicle began to roll backwards as I exited. The truck indicated that it was in park, but no parking brake engaged. If I had exited completely and left the vehicle, it could have rolled and caused serious injury. The truck was taken to the dealership and diagnosed with a loose/ missing retainer clip on the parking pawl.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447085January 11, 2022
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2015 Ram 2500. The contact stated that while driving at 55 MPH, the brake pedal was depressed but failed to respond and the cruise control mode remained engaged. The contact stated that the vehicle accelerated and would not stop. The contact manually pressed the cruise control button to disengage it but it failed to respond and the vehicle continued to accelerate. The contact stated that as the vehicle was about to crash into another vehicle, he drove the vehicle off the road and into a ditch. The contact sustained nose hemorrhage and bruised ribs. The Contact’s wife who was sitting in the front passenger seat sustained bruises on her face and around her eye. The contact’s 17-month-year-old baby who was sitting in the rear passenger seat sustained a black eye and bruised chest. The contact and his family did not seek medical assistance. A police report was not filed. The contact was able to drive the vehicle to his residence without cruise control. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnosis at his own expense. The dealer also advised the contact that the failure was a manufacturer defect. The manufacturer was notified of the failure and he advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 140,000. Consumer added the recall from the FCA says IF! THE vehicle is having the symptoms then perform the software update. Consumer's attorney is dealing with FCA on this issue.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11446080January 3, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The vehicle started shifting on it’s own while driving at different speeds shifts erratically in and out causing the esc light to come on when put on code reader messages come up as implausible error and lost communication to tcm and now I’ve lost communication to vgt and other components as well and cannot drive vehicle at all since 12/22/21 waiting for dealer to pick it up to assess problem but they told me couldn’t get to it till the January 19th 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444924December 24, 2021
STEERING
I received a recall for 19v021000 I went an had the dealer fix the recall an they welding the jam nuts as a temporary fix now I’m unable to have alignment la done so what am I supposed to do for alignment an for tire wear the fix is me spending 850 dollars for different control arms that should’ve been fixed the first time. The dealer stated that it was a temporary repair until Chrysler came up with a solution but it’s been three years an still no fix. Very unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442385December 2, 2021
STRUCTURE:BODY
Tailgate opened while driving causing contents and slide out damaging the tailgate. Tailgate has automatic locking feature but failed. Recall notice shows that a repair was done but still failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432450September 10, 2021
STRUCTURE, LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ram 2500. The contact stated while driving approximately 75 MPH and hauling a trailer, the tailgate inadvertently lowered without warning. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The contact stated that the vehicle was previously repaired under the recall however, the failure occurred. The manufacturer was not informed of the failure. The failure mileage was approximately 136,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432067September 7, 2021
AIR BAGS
side impact collision and the side airbags did not deploy. i had a broken hand from the impact of hitting the door/window due to the force of the impact. The other drive ran a stop sign and hit me at approximately 45-50 MPH. Uploaded pictures show the damage to my truck, with the majority of the damage being the suspension/axle components. The point of impact on my vehicle was the driver's side front wheel.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11431535September 2, 2021
POWER TRAIN
Transmission bearing failure, resulting in total transmission loss. Bearing broke without warning while driving and sent metal pieces through the entire transmission. The transmission is currently being rebuild and the mechanic identified that the bearing was installed upside down during manufacturing and is what caused the transmission fail. The mechanic also found that another transmission rebuild shop had several transmissions of the same model with the same failure issue I experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426066July 23, 2021
STEERING
I was looking under my truck and noticed that I have a welded drag link, from my understanding this was supposed to be a temporary fix until a permanent remedy was available. This is supposed to be an adjustable drag link and I believe mine was welded out of adjustment and there is no way to adjust it now. The recall never was changed to replacement parts available they just welded them and went on. So now what the owners have to buy a complete replacement part to be able to adjust it?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420427June 10, 2021
POWER TRAIN
Transmission stopped working at 70500 miles. Have to have it completely replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417787May 19, 2021
STEERING
THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) AT THE LOCAL DEALER. AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT WAS UNABLE TO HAVE THE ALIGNMENT OR THE TIRES REMOVED FROM THE VEHICLE DUE TO THE WELD STATED IN THE RECALL REPAIR. THE DEALER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405082March 26, 2021
STEERING
SAFETY RECALL V06/NHTSA 19V-021. THIS RECALL WAS PERFORMED BY A DEALER WITH FULL EXPLANATION OF WHAT WAS BEING DONE. THEIR 'FIX' AS APPROVED BY YOU HAS REMOVED SERVICEABILITY OF THE STEERING SYSTEM. WELDING IN PLACE AS A 'FIX' IS BEYOND ACCEPTABLE! THIS BASICALLY HAS PASSED THE RESPONSIBILITY TO THE OWNER AND CREATES A GREATER SAFETY ISSUE OF NEEDING TO OTHER STEERING AND READABILITY ISSUES! DODGE/FCA ENGINEERS 'REINVENTED THE WHEEL' BY UTILIZING A JAM-NUT SET-UP THAT DIDN'T WORK. THEY ULTIMATELY CORRECTED THE PROBLEM ON THE 2019 MODELS BY RETURNING TO THE TRIED AND TRUE SPLIT TUBE WITH CLAMP DESIGN. I WANT MY TRUCK REPAIRED CORRECTLY TO A SAFE AND USABLE CONDITION IN RESPECT TO THEIR ULTIMATE DESIGN CORRECTION STANDARD. YOU GUYS ARE TASKED WITH CONSUMER SAFETY; YOU NEED TO HAVE PEOPLE MAKING THESE DECISION FULLY UNDERSTAND WHAT YOU ACCEPT FROM MANUFACTURERS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396208February 14, 2021
UNKNOWN OR OTHER
I'VE BEEN HAVING PROBLEMS FROM MY GEAR SHIFT,IT'S BEEN GETTING STUCK IN PARK AND NOW HAS COMPLETELY BROKE FROM THE WHOLE STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389744January 25, 2021
POWER TRAIN
TRANSMISSION FAILURE, THIS IS DUE TO A PLASTIC FITTING ON THE SECONDARY FILTER THAT DOES NOT ALLOW A CORRECT TIGHTENING, OVER TIME THE FILTER COMES LOOSE AND SLOWLY BURNS UP THE TRANSMISSION RESULTING IN VERY EXPENSIVE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388206January 14, 2021
ELECTRICAL SYSTEM
RADIO FAILS TO STAY OPERATIONAL AFTER VEHICLE IS STARTED. IT WORKS WHILE THE KEY IS IN ACCESSORY POSITION, BUT DOES NOT WORK ONCE THE CAR IS STARTED. I AM ALSO UNABLE TO USE THE BACKUP CAMERA BECAUSE THE RADIO DOES NOT WORK. THAT IS A SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386398January 4, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2015 DODGE RAM 2500. THE CONTACT STATED THAT ANOTHER VEHICLE RAN A STOP SIGN AND HE CRASHED INTO THE VEHICLE ON THE DRIVER'S SIDE DOOR AT 35 MPH. THE CONTACT HAD TWO FRACTURED RIBS, HIS LEFT ELBOW WAS INJURED AND HIS LOWER BACK. THE OTHER DRIVER HAD TO BE CUT OUT OF THE VEHICLE SO BOTH WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE NO AIR BAGS DEPLOYED AND SPLITTING THE SURFACE OF THE STEERING WHEEL. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WILL BE PICKED UP TODAY BY THE INSURANCE COMPANY. THE VEHICLE WAS DECLARED TOTALED WITH DAMAGE TO THE FRONT END THAT WAS CRUSHED IN. BOTH DOORS WERE BENT IN ON THE PASSENGER'S SIDE AND THE STEERING COLUMN WAS BENT AND THE WINDSHIELD WAS SMASHED IN. THE FAILURE MILEAGE WAS 60,000. *LN*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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